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Used 2002 Ford Explorer XLT 4WD 4dr SUV (4.0L 6cyl 5A) Consumer Reviews

3.9 out of 5 stars
154 reviews

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2.5 out of 5 stars

Do NOT buy a 2002 Ford Explorer!!!

joseph980, Addison, IL, 01/31/2013
Ford Explorer XLT 4WD 4dr SUV (4.0L 6cyl 5A)
30 of 45 people found this review helpful

The 2002 Ford Explorer is junk! Even Ford will not stand behind it. Lets see: New Transmission ($3k), new front and back timing tensioners ($2700), new wheel bearings ($400 each), new wheel springs ($400 each), new window regulators ($380 each), new back window ($800), new 4X4 module ($500), new fuel pump ($750), front suspenion things, work on the electrical system several times ($$), new O2 sensor, etc, etc. It's paid for but the problems started around 80K miles. Ford really made a POS. I know I am forgetting some repairs, there were too many. Quality is NOT job #1 at Ford. Time to buy foreign.

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3.5 out of 5 stars

The Last Ford Product I'll Ever Own

Rocko, 06/16/2006
Ford Explorer XLT 4WD 4dr SUV (4.0L 6cyl 5A)
3 of 3 people found this review helpful

The problems with this 4 door 4wd XLT started exactly 2 months after the warranty expired. First I took it back to the dealer for a recall on the back window. They replaced the rear window and when I went to pick up the vehicle the back window exploded into a million pieces. Since then the rear wiper motor, front wiper motor, driver's power window switch, front brakes, and 4 tires have had to be replaced. All the repairs came out of our pocket. The dealer and Ford's "Customer Support Center" were a joke. I've had Nissans before this and it looks like I'm going back.

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5 out of 5 stars

moving on up from 81 chevy blazer,first luxury car

coloradobell, Butte, MT, 10/16/2012
Ford Explorer XLT 4WD 4dr SUV (4.0L 6cyl 5A)
3 of 3 people found this review helpful

we just brought our explorer from dearship, its only had 58000 mile on the engine. By looking at you would think it just came off the assembly line. We love it. This are first luxury suv in twenty five years of marriage. I am married to retired car parts salesman and he didn't say one word about the cost of parts for explorer. Believe me first time ever!! Every other suv I thought about buying never ending. My husband now refuses to drive the old chevy which we still have.Hes in love with our car. its is gas hog, but after driving uncomfortble suv for nearly 15 years. The trade up was well worth it. Now I know we have dependable car going over colorado winter passes

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2 out of 5 stars

Too many repairs

Dad GV, Havertown, PA, 02/26/2017
Ford Explorer XLT 4WD 4dr SUV (4.0L 6cyl 5A)
2 of 2 people found this review helpful

Had it 15 years now with 96K miles. Still looks great and it's comfortable but have had to replace too many things. 4 wheel drive control module, broken spring, both front control arms. one rear control arm, fuel pump, emergency brake repairs (2x), AC Compressor...

Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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2.38 out of 5 stars

Buyers Beware

xford, 04/05/2002
Ford Explorer XLT 4WD 4dr SUV (4.0L 6cyl 5A)
2 of 2 people found this review helpful

The "Ford Quality is Job One myth". Our special order 02 Explorer arrived (after 2.5 months)with a failed transmission, it would either slip, slam or not shift. Ford had put 32 miles on it but apparently decided "don't fix it until the customer complains". After 3 days it still isn't fixed and the dealer is still trying to close the deal. Nice try Ford, but NO-SALE. After also having to replace an F150 engine last year at under 4000 miles, this 35 year Ford buyer is now enjoying his first ever Japanese vehicle.

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