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Used 2014 Ford Escape Consumer Reviews

3.5 out of 5 stars
148 reviews

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1.38 out of 5 stars

Never Again

huns8, 04/29/2015
2014 Ford Escape SE 4dr SUV AWD (1.6L 4cyl Turbo 6A)
20 of 23 people found this review helpful

I purchased a 2014 ford escape and within the first year the car was was hesitating while changing gears at 40km and also something in the morning would stick and would accelerate up the street. We would go from 0km to 50km.They tried to fix the issue 3 times with no success. They had to rebuild my transmission. Nobody at Ford wanted to help except offer free oil changes. never again will I buy a Ford a big piece of junk

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2 out of 5 stars

had few issue

GReg, 07/17/2015
2014 Ford Escape SE 4dr SUV AWD (1.6L 4cyl Turbo 6A)
11 of 12 people found this review helpful

10 K radio stop working for 1 hour dealer could not explained why battery disconnect thats all they did to reset issue 13k ac stop blowing for one hour on long trip from Detroit on hot day..gate inside handle already broke loose If u do oil change good luck to remove oil filter no room for hand or any tool

Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

It happened to me

CGibson, 01/16/2019
2014 Ford Escape SE 4dr SUV AWD (1.6L 4cyl Turbo 6A)
15 of 17 people found this review helpful

I bought a 2014 Ford Escape new in 9/2014. In June 2015 I took it to the dealership at 10,785 miles and reported problems accelerating quickly. The transmission is not engaging. Service department could not verify the concern. Through the years I have intermittently noticed the same issue. On December 27, 2018 while driving with my 83 yr old mother, in raining foggy conditions, I stepped on the gas to merge quickly onto the freeway and heard the loudest noise from the engine. I said to my mom “What was that?” Luckily we got home safely. The next day the same thing happened while trying to accelerate quickly. This time I lost power for a few seconds and had to pull off the busy street. I immediately took it to the dealership, was given a loner car and waited for the diagnostic which came back as internal transmission failure at 68,778 miles. We were given a quote of $6,300.00 to replace the transmission! We called Ford Motor Company Customer Service (800-392-3673) with our complaint. They worked with the service station and we just paid $2,369 for a new transmission. VERY disappointing that a such a serious repair was required. Furthermore my/our safety was compromised!

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5 out of 5 stars

Fun Little SUV

tykesmom2007, 03/04/2014
2014 Ford Escape SE 4dr SUV (1.6L 4cyl Turbo 6A)
18 of 21 people found this review helpful

After 6 years of driving a Ford Focus, I found that although I loved the car, I missed being in an SUV. I have a 2003 Explorer XLT that serves as our boat hauler/ camping vehicle, but needed something comfortable for trips to our mountain house. I've found it. This is an amazingly fun little SUV - handles well, and looks and feels like a much more expensive vehicle. One of the best driving cars I've ever owned. The gas mileage is not on par with my former Focus, but it's an easy trade off for the room and comfort in the Escape.

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2 out of 5 stars

Purchase the extended warrenty

Dissappointed, 08/09/2018
2014 Ford Escape SE 4dr SUV (1.6L 4cyl Turbo 6A)
14 of 16 people found this review helpful

Beware the certified vehicle con. The 99 point check sheet is just pencil whipped. Purchased this car with 58000 miles. Three weeks later the battery died. The battery is a check point so the dealer replaced it. Heard a constant whine from the right rear wheel, took it back to the dealership and was told it was a drive axle or wheel bearing. Turns out it was the rear differential and had to have it replaced. It would have cost about 3500 for a owner to fix but again since the dealership certified it and passed it they had to eat it as well. I have had this car 2.5 months and I am very disappointed with Ford's poor standard. Beware the certified vehicle line, it is just a way to up the vehicles price.

Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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