Used 2014 Ford Escape Consumer Reviews
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Unhappy with purchase
After 14 months of having the same repeated problems (in for service 20 times, over 45 days) and no fix! This Escape had the worst gas mileage (kept all receipts) average 14 MPG (mostly highway driving). Continual lies from Ford, never provided loaner, clear lemon, management couldn't care less, got hard balled once we mentioned getting an attorney because they couldn't fix and refused to replace. We finally did hire an attorney. Ford was ordered to repurchase! We were lifetime Ford family, now driving my 3rd Explorer, son drives a Ford Focus, and then this piece of junk Escape for my wife. WE WILL NEVER BUY A FORD AGAIN! God help you if you have problems. Their propaganda is: "#1 priority is customer satisfaction" I assure you, in our case, that's BS when they can't fix it. Ford will drag you through hell!
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Hopeful
Purchased a used 2014 with a little over 14k miles. I had issues from early on but I'm hopeful once things are reconciled it will all be ok. Transmission seems to stall between shifting, AC stoped working, Gas mileage is horrible...I'm getting 15.3 highway/city it moved up from the 14.9. Automatic lights was killing my battery. Battery replaced Autolights out and battery is still draining. I'm hopeful.
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- SE 4dr SUVMSRP: $8,90012 mi away
- SE 4dr SUVMSRP: $10,68713 mi away
- SE 4dr SUVMSRP: $9,9813 mi away
Don't Get Lost - The Nav System Might Leave You
The navigation card must be renewed at a cost of $150 every year or the navigation system becomes totally disabled. You are not allowed to continue using last years paid for navigation card. Much better navigation systems are available with lifetime updates for much less money. Our navigation system quit working without warning in the middle of a trip.
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Happy with my purchase
Nice vehicle...have routine maintenance performed...it will pay you back in reliability...
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Great Value S model
We have enjoyed the car, it does what we want and have no complaints. No issues. We also have a 2014 CRV ex, same story.