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Used 2014 Ford Escape Consumer Reviews

3.5 out of 5 stars
148 reviews

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1 out of 5 stars

Unhappy with purchase

unhappyone2, 10/06/2014
updated 10/06/2016
2014 Ford Escape S 4dr SUV (2.5L 4cyl 6A)
30 of 35 people found this review helpful

After 14 months of having the same repeated problems (in for service 20 times, over 45 days) and no fix! This Escape had the worst gas mileage (kept all receipts) average 14 MPG (mostly highway driving). Continual lies from Ford, never provided loaner, clear lemon, management couldn't care less, got hard balled once we mentioned getting an attorney because they couldn't fix and refused to replace. We finally did hire an attorney. Ford was ordered to repurchase! We were lifetime Ford family, now driving my 3rd Explorer, son drives a Ford Focus, and then this piece of junk Escape for my wife. WE WILL NEVER BUY A FORD AGAIN! God help you if you have problems. Their propaganda is: "#1 priority is customer satisfaction" I assure you, in our case, that's BS when they can't fix it. Ford will drag you through hell!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Hopeful

Jax, 08/10/2015
2014 Ford Escape SE 4dr SUV AWD (1.6L 4cyl Turbo 6A)
16 of 18 people found this review helpful

Purchased a used 2014 with a little over 14k miles. I had issues from early on but I'm hopeful once things are reconciled it will all be ok. Transmission seems to stall between shifting, AC stoped working, Gas mileage is horrible...I'm getting 15.3 highway/city it moved up from the 14.9. Automatic lights was killing my battery. Battery replaced Autolights out and battery is still draining. I'm hopeful.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Don't Get Lost - The Nav System Might Leave You

Ronal, 01/04/2018
updated 07/16/2018
2014 Ford Escape SE 4dr SUV AWD (1.6L 4cyl Turbo 6A)
7 of 7 people found this review helpful

The navigation card must be renewed at a cost of $150 every year or the navigation system becomes totally disabled. You are not allowed to continue using last years paid for navigation card. Much better navigation systems are available with lifetime updates for much less money. Our navigation system quit working without warning in the middle of a trip.

Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Happy with my purchase

Steve, 09/25/2018
2014 Ford Escape Titanium 4dr SUV (1.6L 4cyl Turbo 6A)
7 of 7 people found this review helpful

Nice vehicle...have routine maintenance performed...it will pay you back in reliability...

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4.13 out of 5 stars

Great Value S model

rkelon, 06/16/2015
2014 Ford Escape S 4dr SUV (2.5L 4cyl 6A)
7 of 7 people found this review helpful

We have enjoyed the car, it does what we want and have no complaints. No issues. We also have a 2014 CRV ex, same story.

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