We traded in our 2013 Edge SEL and opted for the 2015 Edge Titanium. We are very impressed with the new design both inside and out. Our new Edge is as quiet if not more than my mother in laws 2015 BMW X5. The ride quality has improved even with the optional 20in Tires. I know people gripe about the My Ford Touch, but knock on wood we have never had any issues. The push button controls are a nice alternative to My Ford Touch. The engine provides more than enough power for us in the hills in and around Pittsburgh. We are still under 5000 miles, but continue to be pleased with our purchase. I would definitely recommend this to friends and family.
*New Issue - A couple months ago (around 6,500 miles), our brand new Ford Edge suddenly decelerated from 50 mph to 5 mph leaving us sitting alongside the road. We were towed to the dealership. Throttle body was replaced. In the weeks before this occurred, I noticed changes in the car's acceleration, mainly between 40-60mph (you'd really have to tromp on the accelerator and raise the rpm's to get it to speed up). We thought it was the transmission and took it to the dealership, who said they could find nothing wrong. Currently, the car behaves like an older car with a fuel pump issue when it comes to accelerating - it's sluggish, feels like it has "drag," and like you need to really press on the accelerator to expel gunk from it... that's the best analogy of how it drives these days. I had read of a recent recall of approximately 88,000 Ford vehicles for fuel pump issues and was surprised our vehicle is not included. *Updated 10/7/16 - Windows still fogging up excessively, leaving a filmy residue inside. Scheduled to go to the dealership next week. *Updated 4/7/16 - Scroll Down We purchased a new 2015 Ford Edge SEL (3.5 L Cyclone V6 Series 4.0) on 2/2/2016 in Kenosha, WI. We noticed the windows fogging SEVERELY after taking it through a car wash, and then anytime it would rain (to the point the windows would remain fogged even with the defrosters on high). Also noticed water droplets in the tail lights. Took it to the dealership on 3/25/16 and learned it is LEAKING inside the interior of the vehicle! As of yet, our dealership is unable to diagnose the exact source of the leak. We have since learned that there is a LEAK PROBLEM WITH THE 2015 FORD EDGE AND DEALERSHIPS WERE INSTRUCTED NOT TO SELL IT. In researching this vehicle, this issue might escape the attention of consumers because it is not officially labeled a "recall." In hopes of a resolution, we spoke with the Ford Regional Customer Service Manager (866-631-3788) who was adamant that Ford WILL NOT buy back from us this structurally defective vehicle. They insist our VIN# is not included in the leak issue - although the saturated interior of our vehicle seems to suggest otherwise. If we attempt to sell this vehicle in the future, WE will have to disclose to potential buyers the very same defect that Ford concealed from us - and incur a financial loss. After all, who would pay full market price for a vehicle knowing it leaks inside? This situation puts us in a bind in many ways. To date, we've made only 1 car payment to our bank. Will this vehicle even last for 59 more payments? Besides the financial repercussions, there's health and safety concerns. Our son has severe asthma and allergies, including a documented allergy to mold. How long was this leaky vehicle subjected to the elements in a dealership lot before we purchased it? And, what's lurking inside the moist carpeting and overhead material, the cracks and crevices? We expressed these valid concerns to Ford, as well as to the dealership, to no avail. They refuse to buy back their defective new vehicle, insisting their only obligation is to repair it and "dry it out" by running the vehicle's heater. We can only conclude that the well-being of children doesn't rank high on Ford's list of priorities. In exchange for buying back their defective vehicle, we've even proposed buying another Ford - a 2016 Ford Edge, or even a Ford Explorer (assuming no defects). As long time GM owners and first time Ford owners, we were excited about our new relationship. It appears that Ford does not reciprocate that zeal in their customer service, however. It ceases the moment the customer signs on the dotted line. UPDATE: We stopped by the dealership on 4/2/16 for an update. Last we'd heard our vehicle was taken to a glass shop and the windshield resealed, which failed to stop the leaking. Next, it was taken to a body shop where a new windshield was recommended, and then ordered. To our horror, on 4/2/16, we stopped by the dealership and found our new vehicle - leaks and all - sitting uncovered, in the pouring down rain and sleet, in the dealership lot - where it has been for days awaiting arrival of the new windshield. In the very least, they could have covered it with a tarp. To be continued.... UPDATE (4/7/16): Update: A "pin-hole size leak in the body caulk of the upper right passenger window" was discovered and filled. A glass company came again, squirted window cleaner and blew air from inside the vehicle. The leak revealed itself on the outside where the glass cleaner started bubbling. Dealership said water was in the carpet and flooring, and on some wiring, but that the vehicle subsequently passed the leak test and water should no longer enter the interior. Ford also is replacing the right and middle tail lights. Hoping no further water damage surfaces in the future from this leak. Our vehicle should be done Friday, April 8th!
This is our second Edge, replacing a darn near perfect 2013 Limited model. Our Titanium AWD is equipped with the 3.5 V6 (Edmunds must not think anyone chooses this engine over the pathetically underpowered 2.0 liter four-banger, so they don't allow that choice in the vehicle description above). The current 3.5 seems less powerful than the 2013 model and the fuel economy is still about 5 mpg less than the EPA ratings. If we buy another Edge, we will likely opt for the more powerful Sport model. Despite having two cameras and multiple sonar sensors that seem to have a mind of their own, this car is difficult to park because of the poor outward visibility (our vehicle ha the "self-parking" feature, but it's not something we use when parking in a drive-in slot at the mall). The front seats are a vast improvement in comfort and material quality over the model it replaced; however, the bottom seat cushions are still too short and do not adjust far enough with regards to tilting. Tilt steering wheel also is lacking in enough up & down movement. Despite all the complaints about how hard the electronics are to use, we find little or no issues with the nav, Hvac & radio controls. Rear seat room is spacious, but the inflating rear seat belts are a bear to use. Paint finish is impressive. Auto-dimming headlights are too easily fooled by other light sources and often stay on dim even when you are on a country road all by yourself. Heated & cooled seats work better than most others we've experienced and the heated steering wheel is terrific. Standard wheels on the Titanium are easier to keep looking good than the chrome-clad alloys that were on the 2013. Like the sonar warning parking aids, the rain-sensing wipers are a complete conundrum, they do whatever they want, whenever they want, even parking themselves during a steady rainfall. The rear window is impossible to keep clean, even in dry weather; a terribly designed rear spoiler actually traps dirt on the glass. Now let's talk about the massive glass sunroof; the rattling & creaking sound is unbearable and apparently has no permanent fix. Silicon spray on the rubber gasket it sits on will eliminate the noise...until you open & close it once! I coated the gasket with silicone last fall and haven't opened the glass since...now silent. Unless you are okay with keeping it permanently closed, save $1500 and don't buy it. 09/02/2016 Update on this flaw: After 15 months, Ford finally came up with a fix for this issue; they installed a thicker gasket around the glass roof that solved the problem!! The other major, "we can't fix it" issue is the smell that the catalytic convertors emit when the car is driven under a full load on a long grade; the odor finds its way into the interior of the vehicle and is annoying to say the least. Previous models have a TSB issued and a kit available to alleviate this issue, but so far, not the 2015 model. One last complaint; the catch-all bottoms on the side doors. The design will hold about a quarter inch of sand, mud, crud, all along the bottom surface of the door, and washing the car necessitates opening each door and spraying the bottom edge to remove the silt. Over-all, this vehicle has been disappointing, although not thoroughly unpleasurable to drive. Other mid-sized cross-overs that we have bought & owned new prior to switching to Fords include the Volvo XC-70, Cadillac XRS (junk), Jeep Grand Cherokee Limited (also junk) and Mercedes GLK-350. This Edge is far from perfect, but we would at least consider buying one more version before we gave up on the either the model or the brand. UPDATE: 01/2018. After 30 months of annoying odors from the catalytic converters, we've traded the car for a 2018 Edge 3.5L Titanium AWD. We seriously considered the more powerful Sport, but the extra $4K in price seemed totally unjustified for a bit of extra power and a larger set of wheels/tires. There appears to be a huge improvement in initial quality between the 2015 and 2018 models and so far there is no problem with exhaust smells entering the passenger cabin. New SYNC system is easier than ever to use. Option packages have changed slightly, but in general the pricing is in line with the 2015. Resale on the 2015 was exactly what we expected. Overall cost per month of ownership (we paid cash/no finance charges) was right at $500 excluding property tax. Zero expenses except for oil changes and one set of wiper blades.
So I am a 24 year old and have had my 2015 Ford Edge titanium with the 2.0 eco boost 4cyl in the guards green color for a bit over a month. So far, very satisfied with the car. The color is awesome, almost like a Greyish-green. Great ride height, good visibility of the road. The 4 cyl, in my opinion is enough power for the car. I would imagine the 6 cyl version being terrible on gas mileage. I drive mainly city, stop and go traffic in Brooklyn and I am averaging 16.2mpg for approx 1200 miles I have already put on the car. Interior is extremely comfortable. A lot of technology!!! Bluetooth is very easy to use and responsive. Touch screen display is excellent as well. I have ambient lighting in the vehicle as well which I love. Another feature I find my self using is the foot activated rear lift gate. Very useful believe it or not. Also the auto start fuction from the key fob is excellent. Use it almost every day, I anticipate using it daily once the winter hits the north eastOverall I am very satisfied with the vehicle and deffinetly recommend it to anyone looking for a luxury SUV
I had my Ford Edge Edge towed to the local Ford dealership here in Idaho Falls, ID on November 23rd. It is now December 24th and it is sitting at the dealership under a couple feet of snow. I have just made my car payment for my reliable Ford vehicle. Two modules went out that control the remote entry and the push button ignition. I was stranded in the middle of winter with no heat and had to call for a tow. The dealership has been horrible with communication. I was sent to my regional customer service representative who said he would work on getting the part here faster. I was told the part would be here on December 17th. I finally called that evening to find out that the weather has slowed the shipping and it should be in on the 18th. Apparently the mule they are using walks very slow cause the shipment came in last night. It is now almost 11:09 am in Idaho and they still have not located the part. No vehicle for the weekend! Repairs made this year on my Ford Edge: -Main system that runs my climate and radio had to be replaced. -Rails on panoramic roof needed replacement. -Alarm stopped working on automatic tailgate stopped working. -Brake Booster tore. Known problem. -PTU seal leaking and stinks up car. Known problem -Two modules went out on remote entry and ignition. This caused my battery to fry and needed replacement. ****Please read the car complaints forum's before you buy a Ford Edge***** I would not recommend this vehicle to a friend or family member!