Used 2015 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M) Consumer Reviews

Name: 2015 FIAT 500 Review
Brand: FIAT
Rating: 3.8 (14 reviews)

More about the 2015 500

3.8

14 reviews

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My Fiat 500 Pop

Kristen H, Canton, OH, 05/18/2016

FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)

7 of 8 people found this review helpful

I bought my Fiat new in 2014. I have had it ever since and it now has 30,200 miles. I have had no problems with the car. It has been wonderful for gas mileage, easy to drive and park.

Safety: 5 out of 5 stars

Technology: 5 out of 5 stars

Performance: 4 out of 5 stars

Interior: 3 out of 5 stars

Comfort: 4 out of 5 stars

Reliability: 5 out of 5 stars

Value: 5 out of 5 stars

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FIAT Customer Service is awful

Vanessa, Silver City, NM, 04/23/2017

FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)

4 of 9 people found this review helpful

THIS REVIEW IS EXCLUSIVELY FOR FIAT CUSTOMER SERVICE. I had the worst experience with a certified FIAT dealership, LITHIA Dodge in Las Cruces New Mexico, 2 hours away from where I live, for a safety recall on the clutch on my perfectly functioning car. The awful service caused my clutch to fail completely. It left me stranded on the highway miles from home. I had to push it off the road and have it towed to my house. We fought with FIAT to have it towed back, possibly to another dealership, but FIAT instead towed it back to the same one. It took 2 weeks after that to have my car repaired. Two week of calls with no return calls or information from FIAT to know what was going on. We gave them phone numbers and email, but it was my husband and me who had to contact them to get ANY information. The case manager misrepresented some information, that our case was going to be escalated and that never happened. Nobody cared that I lost three days of work without pay and initially they told me that I could rent a car and ask for a "possible" return. The customer service is plain awful. I hate to say it, but I regret buying a FIAT. I used to love my little car, but now I can't trust it anymore.

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