Used 2015 FIAT 500 Consumer Reviews
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Love this FIat
Fun to drive, minimal maintenance, great for parking (small), affordable.
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Owning two Abarths
I have now owned two ABarths...a 2013 5spd basic car and a 2015 6spd automatic also basic . I have tended to like the automatic better and have just returned from a long trip getting 36.5 mpg at about 75mph average speed. 30mpg around town driving. The auto has 183ft lbs torque ( more than the 5spd cars) as well which adds to the ease in drivability and it is a 6spd auto ( vs the 5spd manual). The car needs an update at this point (IE direct injection, a dual scroll turbo for quicker spool up, an independent rear suspension and it should have had Koni shocks all around ( now since changed for 2016) right from the beginning. The sway bars should have been stiffer as well especially the rear sway bar ( which can be resolved through the aftermarket.- a wise choice which does help minimize understeer) . You will need to keep the tire pressure at 40psi all around to get best performance. Mine had the optional 16 in black wheels ( not the 17inchers ) so the higher pressure was not objectionable. The car is a fun ,raucous ,unique little runabout but is only "fast" when in sport mode ( worth 20ft lbs. more torque when sport button is pushed). After owning two I would not buy another unless there was a total top to bottom update as the original was released around 2008 in Europe. It is now overdue. Not many drive these so you will need to be dedicated.
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- Abarth 2dr HatchbackMSRP: $15,998In-stock online
- Abarth 2dr HatchbackMSRP: $10,000In-stock online
- Sport 2dr HatchbackMSRP: $9,300In-stock online
Fiat USA is NOT customer friendly!
I bought my Fiat 1 year ago. I love the little car! But Fiat is not customer friendly. On 8/27/2015, my engine blew with 28,000 on the car. It took over a month to get it repaired and back to me. Three days later, I gave it back to the dealer, as it was not fixed. The 2nd engine blew. 3 months later, they gave me my car back. The upper management will not contact me. They continue to tell a CSR my options. 1/3 of my ownership has been in the shop, and they don't care. Buyers look elsewhere if you want support. My case number is 28015096.
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FIAT Customer Service is awful
THIS REVIEW IS EXCLUSIVELY FOR FIAT CUSTOMER SERVICE. I had the worst experience with a certified FIAT dealership, LITHIA Dodge in Las Cruces New Mexico, 2 hours away from where I live, for a safety recall on the clutch on my perfectly functioning car. The awful service caused my clutch to fail completely. It left me stranded on the highway miles from home. I had to push it off the road and have it towed to my house. We fought with FIAT to have it towed back, possibly to another dealership, but FIAT instead towed it back to the same one. It took 2 weeks after that to have my car repaired. Two week of calls with no return calls or information from FIAT to know what was going on. We gave them phone numbers and email, but it was my husband and me who had to contact them to get ANY information. The case manager misrepresented some information, that our case was going to be escalated and that never happened. Nobody cared that I lost three days of work without pay and initially they told me that I could rent a car and ask for a "possible" return. The customer service is plain awful. I hate to say it, but I regret buying a FIAT. I used to love my little car, but now I can't trust it anymore.
Nice car except for a couple of things
I test drove the Abarth and the regular 500 C. The Abarth exhaust was too noisy. Too loud a rumble. There should be an option if you want it tuned or not. Was getting on my nerves just on the test drive. The steering wheel does not telescope which is a must. And finally it's hard to believe it's 2016 and these cars don't have rear view cameras. Otherwise nice cars for the money.
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