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Used 2009 Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A) Consumer Reviews

3.6 out of 5 stars
160 reviews

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4 out of 5 stars

Undersized motor mounts & ongoing ignition problem

Eve Crawford, Fenton, MO, 02/19/2019
Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)
1 of 1 people found this review helpful

I own a 2009 Dodge Journey SXT V6. All in all, its been a very practical vehicle for me. The dealer has never been able (after many attempts) to fix the keyfob ignition issue - where it won't always start and you have to fiddle with the fob, open and close the doors, roll the windows up and down, etc. to finally get it to turn over. (You insert the key fob, turn it, and NOTHING happens.)BUT my biggest dissatisfaction with this vehicle has been the motor mounts. My Journey just rolled over 78,000 mile. I do not drive it roughly or carelessly. Two years ago two motor mounts were replaced in New Jersey by my mechanic. At the time he explained that Dodge used the same motor mounts on the 4 cylinder engines and the V6 and that they were just not designed to hold the V6. Now the other two mounts have completely broken thru and are being replaced. This just screams pool design and Dodge cheaping out on what could potentially cause a very serious accident, not to mention a very unnecessary expense. Dodge really should be held accountable for this --- recall and replace free of charge --- all of these undersized motor mounts. I love my Journey, but my next vehicle will not be another Journey unless this changes.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
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4 out of 5 stars

Should have bought the Charger instead

Pierrefonds, 08/18/2010
Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)
1 of 1 people found this review helpful

I could not believe that after owning the vehicle for one year when all kinds of problems began. 1) the black decal placed on the doors had to be replaced. 2) the radio CD changer is stuck on DVD mode and won't play CD's. 3) Had problem with the thermostat. 4) THE BRAKES HAVE TO BE CHANGED."Told normal wear & tear with a smile " Yeah right! 5) Funny smell coming from the AC. 6) Turning left funny noise that sound like wheel wants to come off. 7) Using the key less entry system sometimes sets off the alarm. Reading all the other reviews makes me wish I had bought the charger instead. Would also like to know what day this vehicle was produced? Was it after a holiday?

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2 out of 5 stars

Stuck with a lemmon

Regina Benoit, 09/21/2010
Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)
1 of 1 people found this review helpful

I like so many other consumers is very disappointed with my purchase of the 09 Journey. At 25,000 miles I had to have the front brake pads and rotors replaced on my car. I replaced all 4 tires before my car was a year old. After having the car 3 months the motor on the drivers side door had to be replaced. 5 months later the battery had to be replaced. I can't believe I've had so many problems with a new car. I drove a Chevy Tahoe for 8 years before purchasing the Journey. I didn't start having problems with the Tahoe until I had 200,000 miles on it. I will never buy another Chrysler product and I have told Family and Friends to not buy Chrysler cars.

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1.63 out of 5 stars

expensive choice

jc2009, 03/17/2010
Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)
1 of 1 people found this review helpful

I have had squeaking in my brakes from the first week. My transmission jerks and have had it checked repeatedly. Car hops when turning. It floats and is hard to control on the freeway. It leaked so bad that the back floor compartments were full of water, the carpets molded and they had to glue all the seams. They were so cheap they left the removable carpets instead of replacing them although the Journey logo came off due to water damage. Now my front brakes are metal to metal after a week ago of being told they were safe . 600-700 to do the brakes . Dodge needs to recall these for wiring, the brakes and the leaks. I will never buy a dodge again.

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2.13 out of 5 stars

Hope the new ones are better than 09

tess, 04/09/2010
Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A)
1 of 1 people found this review helpful

Needed to replace a tire and it was the biggest pain to find one. Needed all new tires after 2 years @ $250 apiece. The thing that squirts windshield wiper fluid out broke - twice. The stick that holds up the hood broke off right away. Both visor mirror covers broke off. Brakes needed replacing. All within 2 years! Crummiest new car experience ever.

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