Used 2021 Dodge Durango SUV Consumer Reviews
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Totally awesome. Never expect this from dodge
Quiet, smooth, powerful even with the v6 and head turner with gloss black 20s and reactor blue pearl coat. Sport mode will have you in the fast lane passing others in seconds. More options on the touchscreen than you can image. Totally impressed as I'm not historically a dodge guy. Bought this for all the above ... not as big as full size suv but darn close. Right, she'll suck some fuel if you get into the 295 horses. Amazing get up for only 295 hp. Pleasure to drive all the way around.
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Dodge Durango technology falls short
Bought a new Durango R/T in late March 2021. Had it back to the dealership 3 times in two weeks for service right after I took delivery of it. The new Uconnect 5c 10.1 inch infotainment system is full of glitches and flaws. The first issue was lights inside the vehicle would not power down which ran the battery dead. Took it back to the dealership and they had to do a full reset on the infotainment head unit to get the system/interior lights to power down properly. Took it back the next week two different times for more issues related to the Uconnect system. No traffic and weather available from the new TomTom navigation system, no way to set up driver profiles, multiple issues in the system saving settings for the radio, apple car play, and bluetooth. Dodge and FCA have no sense of urgency to get the system fixed. They say it requires a software update to fix the multitude of issues, but they cannot/will not say when the software update will be available. They first said it would be available in the first quarter of 2021, then said it would be available in the second quarter of 2021, and now they are saying sometime this year. I cannot believe that FCA would put this infotainment system on the market with their vehicles without first testing and fixing all the flaws. Very disappointing. Should have bought a Japanese or Korean vehicle with more reliability and attention to quality detail.
- GT Plus 4dr SUVMSRP: $24,00075 mi away
- GT Plus 4dr SUVMSRP: $21,963In-stock online
- R/T 4dr SUVMSRP: $31,498In-stock online
My 2021Durango R/T
***Update: 24,300 miles, 32 mos of ownership and Durango still trouble free. Also averaging 20 mpg hwy at speed of 70 to 75 mph. ++Update: 17,000 miles, 20 months of ownership and Durango is still problem free. The Sirius was finally reloved.** Wanted an SUV with ample towing capacity. The Durango R/T is in a class by itself. I purchased a new 2021 model in Jan 2022. In addition to being able to tow my Polaris Ranger UTV, this vehicle is just fun to drive. I love the fact that Dodge kept actual buttons to control climate and media/radio instead of everything being thru the Uconnect System. I'm hoping that non-towing gas mileage improves a couple of mpg better than the combined 15 mpg I'm currently getting. I've only driven 7,000 miles during 8 months of ownership. So far the only thing that has not worked is Sirius Vehicle Condition Report that is to be each month. A case is open for the this problem that Sirius can't resolve. They had me go to the dealer a couple of times but problem still not resolved. This is not a deal killer for me as long as the Durango cranks and runs without any problems.
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Great vehicle
R/T with Tow & Go is basically SRT with 5.7 Hemi. Great interior, acceleration, audio, towing.
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Power tailgate metal split!!
Bought a brand new 2021. Just shy of a year, we noticed what we thought was a scratch on the interior of the power tailgate; however, it was discovered the metal had actually split! The vehicle has not been in any accidents and or sustained any major impacts to the tailgate. We took the vehicle to the dealership we purchased it from and was informed due to no body shop at that location, we had to take it to a different dealership that had a body shop. When we took it, the service department took pictures and advised they had to send the pictures to Chrysler who would determine if it needed to be replaced or could be fixed on-site. A few weeks later my husband received a phone call stating Dodge would not fix the SPLIT METAL because it appeared to be caused from an "external source"!! They could not provide an example of what "external source" could cause the metal to split!! There are no scratches, damage, or dents around the split. It looks like it just split and Dodge is refusing to repair and or replace the tailgate!!! If it was caused from an "external source" we would have noticed it when this "external source" "hit" the tailgate. COME ON DODGE!! How can you make that determination from pictures! We will be speaking with corporate and then a lawyer. DO NOT PURCHASE A DODGE!!!!