Used 2002 Chrysler Town and Country Minivan Consumer Reviews
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239,785 and still going strong
I have had this van for a while now and besides the normal tune ups no major problem never broke down once and when driving you would not know that it has almost 240,000 miles on it rides smooth awesome throttle response and doesent even feel like your driving a van almost feels like a car by the way it handles id give it a 10 out of 10
Great Van
We bought the van as an extra family spare. It is fun to drive and spacious enough to accommodate 6 adults on a 3 hour trip without any complaints. The van is usually driven around town to run errands and I enjoy driving it to work as much as my SUV. The van has 120,000 miles and you can't hear the engine run and it is quiet on the road. The left side automatic door doesn't operate but besides that we haven't had any problems. One of the best car purchases I've ever made.
- Limited Passenger MinivanMSRP: $12,999125 mi away
- Limited Passenger MinivanMSRP: $2,995294 mi away
- Limited Passenger MinivanMSRP: $14,500448 mi away
A well enginnered car
I have had this van for 8 years. Everything is still original, less tires, water pump, and tune-ups. It has 230,000 miles on it. Does NOT use oil, and still runs perfectly. I am purchasing another Chrysler van next year if I can allow myself to sell this one. I read the reviews above and concluded the vans were abused and not taken care of. I know of two other people who also have this van, and they LOVE them. These vans are used by N.Y.C. Taxis, and other companies as fleet vehicles because they are so dependable. Med Van, has 300 of them and use them as transport vehicles for patients. thus, very dependable.
Wife loves it, mechanicals are good
Bought at 150K mi, currently 260K. Top of line w/ features that are costly new, but little extra in a used vehicle. AWD, about the last year that was offered. Engine is dependable pushrod type. Changed spark plugs and all cylinders measured >200 psig compression (like new). Only major problem was a cracked flex-plate, requiring transmission removal, so I rebuilt the tranny at 190K. Perfect inside w/ <2 mil wear on all clutch plates. Perhaps rebuilt before we bought it (no sticker). Engine injector wiring degraded near exhaust, causing erratic misfires. Common high-end problems - erratic electric doors, auto-temp blower "resistor" failed, power steering cooler hoses leaked (dealer-installed tow package), seat heaters failed, TPMS dings fussy messages (not paying $50/wheel to change batteries every 5 years). Power steering pump (Toyota type) has leaked several times at fitting and split body and is very hard to access. Changed all coolant hoses to silicone and waterless coolant so hopefully no more corrosion, rear valve cover has leaked several times. Changed timing chain at 255K, a bit worn but still in-spec, so not needed, and oil pump still in spec, but good time to replace the rubber O-rings (oil & coolant passages). Join //forum.chryslerminivan.net to learn tips and fixes, even if you rely on shops. Gazillions sold so parts are easy and cheap, except for special options like my AWD and Nivomat leveling shocks.
- Performance
- Interior
- Comfort
- Reliability
204K Miles and still going!
We bought this car used a few years ago just as a second car until we paid off our other one. WOW! It had 175,000 miles on it but we were okay with that. It now has 204K miles and it's still going. I have never seen any other US car still drive with that many miles. We did have to replace the brakes twice and the A/C went out twice but I can't complain. We made a 13 hour drive for vacation in it with no problems. It's very comfortable and was well worth the $2,000 paid. We definitely got our money's worth.
Town and Country nothing but trouble!
Chrysler T&C 2002 AWD, 3.8L Here's a short list: Air bag light/Horn/Cruise control failure; cause clock spring, replaced 3X. Driver/pass. window failure; cause motor/reg failure, replaced pass. 2X Driver 3X. Reported to dealer under warrenty couldn't replicate problem but after warrenty ends they diagnose malfunctions. Life-Time warrenty doesn't work if Dealer claims can't replicate problems. Trans fails after 90k mi, cost over $3K. P0601 trouble code, replaced PCM, cost $800. Alternator & belt tensioner failure. Engine grinding noise after turning off, cause timing belt. All 3 pwr doors don't work properly. Brake rotors over-heat,need replacing per 15kmi. More problems than can be listed.
Love this van
Bought van with 6,000 miles, nearly new. Have gone long-distance cross country with family of 5 w/ lots of luggage with comfort, and MANY miles in town as the family/team taxi. Great visibility. Holds 7 with field hockey gear-even goalie bag!Still gets 23 mpg on hilly highway and 20 mpg in town at 108,000 miles! One sliding door motor replaced under standard warranty, new torque converter at 83,000 miles; otherwise normal wear and tear items only. EASY to drive, and to park considering its length. Previously owned a GMC conversion van and this one is so much easier to drive, much more like a car but hauls sofas and dressers, too! Seats cumbersome to remove/store when hauling space needed.
Fine minivan
Bought this van used, 12 yo with 77k miles to replace a 1999 that hit a deer. Love it so much that it gets picked to commute from Missouri to Florida since it holds so much and wife is a packrat. On the highway I get a honest 23 mpg at 70mph. Will eventually trade for the Stow n Go but until then will drive the wheels off. Old T&C had 180k and was still going strong. Update: Sold the van to a family that was elated to get, it replaced a older T&C that they had worn out. I did however, replace the T&C with a new Honda Odyssey. I just wanted the quality of the Honda. Looked at the Pacifica but the only thing I really liked was the Stow and Go and I realized I would only use that every couple of years and I own a utility trailer to haul longer items.
- Performance
- Interior
- Comfort
- Reliability
- Value
Very good vehicle
Bought the van used with 30,000 miles on it. Great car! Comfortable, fuel efficient, 18 in town, 23-25 mpg on highway. 107,000 miles on it now. Lately, it's needing few repairs, but up until the last six months, almost no unexpected upkeep. Considering a new vehicle, but this one performs so well, I can't find anything else I want. After reading all these reviews, I feel really lucky to have gotten a great van.
Reasonable transportation
My 02 was bought used from a person that took care of it & drove it with care . I take care of it & drive with care & 275,000 miles later NO major problems only normal maintanance I might sell it & maybe upgrade to a younger model year depending on what I find & read on reviews on problems ETC . My conclusion is WHO BUILT IT & WHO DROVE & MAINTAINED IT has a lot to do with WHAT YOU GET so do your HOME WORK I did ( EIGHT ) years ago and so far I am looking for a CHRYSLER TOWN & COUNTRY .
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Great Car
This was my 2nd Chrysler van and will buy another one in the next few days. It has withstood anything kids and adults could do to it and showed little wear. We have driven long distances with great comfort. Has withstood 96K miles with minor problems that could happen to any vehicle. We did have to replace the driver window motor once. Safety wise it's great as it was rear ended (totaled) by a semi traveling at high speed on a freeway and my 3 grandkids and I walked away without serious injury.
Overwhelmed with disappointment
Obviously seeing these reviews indicates significant quality control issues. We purchased vehicle new and things went well for the first year. From time to time, noticed issues with one of the rear doors not closing with the electronic motor, but everything has gone down since then. 15 days after warranty expired, had to replace the spark plugs and wires. Constant power drain led to replacing 2 computers. rear doors do not close reliably. rear door locks do not work. Transmission issues Passenger map light has melted. Starting issues, Interior has started falling apart The only thing worse than the car is the local dealer service department. DO NOT BUY!
Wouldn't buy this car again
Had a '98 Town & Country and was dumb enough to get a 2002 thinking in would be better. Both vans had odor problems with a/c - moldy. Chrysler said they couldn't smell anything. Both vans had the ignition cylinders go bad twice. I was stranded 4 times. The 2002 only has 53,000 miles (but repairs make it seem like $153,000) I've paid for passenger window motor to be replaced ($400), ignition cylinder 2X ($389), wires in crankshaft harness damaged from heat exposure manifold ($400), rack & pinion needs replacing ($1,000) Heater blower wouldn't turn off ($239), cracks in canister hose $130, replaced battery 2X, brakes replaced, serpentine belt replaced 2X, sliding door latch replaced.
T&C Limited AWD
This is our fifth Chrysler minivan and our 2nd T&C AWD. I'm not sure why people criticize this vehicle for it's lack of a fold-flat rear seat. The 50/50 rear seat on mine is fairly light, allows for greater versatility and, importantly, allows for the german AWD system down below. Why, too, is a dvd option so attractive? My children READ BOOKS or talk with their parents when we make long trips! This is a highly refined luxury car with some cool bells and whistles: the power rear hatch and center console are terrific options. We also love the heated seats...wouldn't have another new car without 'em.
186,000 + miles and no major problems
We bought our van new in Nov. 2001. It is the best vehicle we've ever owned. We get 35-40 mpg on the highway, less in city traffic. Avg. about 25 mpg overall. We have over 186,000 miles on our van and have only had a couple of problems. The motor on the sliding door quit at 125,000 mi, nice feature but we didn't feel we needed to replace it so had it disconnected. Low speeds on blower fan quit, just had that fixed. Take the seats out and you can get a whole dorm room or small apartment packed in it.
This van is not your answer!
The brakes last 6 months at best but the rotors have to replaced because they are thin and cheaply made and warp so bad they cause the vehicle to shake violently in the front end during braking. The suspension mainly the front is light weight flimsy steal and all the components fail because this is a very heavy vehicle with light duty junk parts. The windows will not work due to shorting out and you guessed it cheap window motors made in some third world country. Tires are destroyed by this vehicles poor suspension. Try a set a year! The rubber seals around the windows will work loose and fly off down the road. You will pay dearly for gas! The motor is loud and rattles.
Comfortable car but very unreliable after high MI.
Bought used for very little money with high miles as a truck for hauling stuff around. It is very comfortable, drives well but seems to be in CONTINUOUS need of repair. As it's hard to find a mechanic where I live I have become one myself! Taking it on long trips is a nail biter. I drive around with a jack, breaker bar, etc. in the trunk. It's replacement will be SIENNA... Update: As unreliable as before. I thought it might level out after a series of repairs but there is always a new surprise and never a boring moment!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Excellent for the money
This has been a great family vehicle for us. We've done regular maintenance and have had NO major repairs at all. We're over 100,000 now and still going strong. We were going to trade in before 100K but decided it was in too good of shape to let go of. Still drives really good and look great too!
Honest Review
We bought the car brand new. It has had 3 sets of brakes, 2 recalls on the power steering and we had to replace the transmission at 79K miles. The passenger window stopped working at about 40K miles, but was not covered under warranty.
Great van but not over 90,000 miles
I owned my T&C for 3 years...and I loved every minute of it! We purchased this van used with 61,000 miles and never had a big problem other than one issue with the power steering. But once we got over 90,000 miles it started literally coming apart at the seams. The plastic on the bottom of the driver's seat popped off. All the rear brake lights stopped working except for one. The speedometer died. Then the engine started knocking, and we knew it was time to get out fast. I loved all the features of this van, its comfort, the way it drove, etc. But the number of problems we began facing around 90,000 miles was just too many to justify keeping this vehicle.
T&C Limited
Great minivan, if only they would screw them together a little better. This is our third Chrysler, and while I think the product is great, they've gotten progressively worse in build quality. So much for the Mercedes influence!
2002 Chrysler T&C
Overall we are very pleased with our T&C which was purchased as a "retirement trip vehicle". We have logged 15000 miles in the first six months and have been especially impressed with the comfort and good driving manners of our minivan as well a the space available. Problems have included defective power lift gate (corrected) and a fuel guage system that refuses to read correctly.
Editor's Explain?
Please explain how Odyssey rates better than Chrysler. Had 2002 Odyssey 1 month. Rattles in dash and doors. Power doors slow and dangerous w/children. No computer information center like Chyrsler. Lots of road noise. Town & Country rides like a dream. Unbelievably quiet ride. Had this van 7 months and not a squeak or rattle anywhere. Not one visit to dealer for problems. More refined interior than Honda. Feel like we got more van for less money than Honda. Think editors too quick to assume import better than domestic.
HOt MINIVAN !!!
this minivan rides smooth
It's been 5 long years
Purchased our 02 T&C new. We have put 66,000 miles on it and it has been nothing but trouble. Engine burns a quart of oil every 800 miles. Power steering system had to be replaced. Power doors have failed...twice. Rear hatch failed. Various electrical components in the engine have failed. All in all, a nightmare and Chrysler has not stood behind the product. Buy a Honda.
Really good car.
Everything is perfect, except fuel economy.
Like custom but mini.
Great for traveling with loads of "creature comforts"! Rear seats can recline back (open) for a nice sized napping area. 3 power ports and a cellphone charger plug keeps everyone happy. Sound stereo has 10 speakers for full-around sound. This is my 2nd Chrysler van - it just keeps getting better!!
Elegance without Substance
This is an elegant, comfortable vehicle. However, it has been to the dealership 9 times in the year and a half we have owned it, including 1)a recall, 2)an electrical problem which caused the doors to lock and unlock themselves even when the key was not in the ignition, and 3)to replace the transmission! When it is not broken, it drives beautifully, and the leather interior, CD changer, automatic everything, etc. makes for a very nice ride. But the reliability and technical quality of the car seems to be a huge problem! I would recommend buying the extended warranty if you buy this car.
Chrysler T&C
Great car. Roomy, comfortable, able to carry 7 people in comfort. Can haul a 5x8 trailer too. The interior has stood up to the wear and tear of our grandchildren without any tears. The video system has brought a great deal of enjoyment too. The climate control system works well. The only component we had trouble with was the radio. We had to replace it with one we bought on ebay for about $20. Easy to replace, took about 15 min.
Un-Limited Praise
The Good: The wife, kids, mom/mother- in-law (even the dog!) have optimum room. The Bad: The brakes should have a stronger feel. The Ugly: My van is currently being repaired due to rear- end collision damage caused by a charter bus. If safety is your major concern--my van had six passengers at the time of accident and thank the Lord, no one was injured (the van was extensively damaged unfortunately-now if they would only complete the repairs!)--I would rate the bumpers alone a "20". If a minivan is your preference, this is the one--whether in the "town or country" it truly is the "limo" of minivans.
wish me luck!
okay so i just inherited this vehicle, had 110k miles on it and was trashed. With a little tlc and a basic tune-up, along with a k&n drop-in air filter it's running like a top! I'm getting 20mpg in town and it feels solid as can be. It had a busted power window which i had fixed and the turn signal switch had to be replaced, but otherwise everything works like new. I don't know much about it's history and how well it was taken care of, but I'm hoping I can get another 50 or 60 k out of it before anything major breaks down.
Awesome Family Vehicle
This van has made me glad to say I am driving a van. It is very comfortable for me and my family of 5. It has lots of room, many exciting features, and most importantly it drives like a dream making me feel safe.
A Luxurious and Well-Appointed Mini Van
Our car(LXI model)has a very solid feel, but is also luxurious and powerful. The seats are comfortable and spacious. The controls are easy and intuitive. The engine is peppy, but quiet. We are extremely pleased with our purchase. We considered the Honda Odyssey, but were put off by the inflated pricing and lack of availablility. We got our car from an Internet company (carsdirect) for $6000 under sticker, and feel that we got a great deal. This price essentially allowed us to bump up to the LXi model from the ex model. If you can get the same deal, I recommend going with LXi.
Nice.. untill it falls apart!
You would think if you serviced you vehicle on time every time it would last..not so with this van. Sliding doors broke,arm rests fell off,power steering hose kept breaking almost wrecked on interstate,heated seats stop working,ate through brakes and rotors,tires costantly,shocks went bad,poor gas mileage,I kept taking it back to the dealer they would reset this reset that. transmission needed replaced at 109,000.
great van
This has been a great van, were going to trade it in on a new van, but have decided to keep this one a while longer. We have maintained as anyone should, and it has taken care of us as well. Did have one condenser replaced along with switch in the dash, along with a minor transmission leak that was covered under warranty. Just returned from a 4500 mile trip and averaged 21.7 mpg, driving around 67 mph.
2001 Chrysler T&C
Despite what some folks say, we haven't had any trouble with our T&C. It rides like a dream, the auto temp is fantastic, and visability is excellent. Comfort and space can't be beat. The only down side to the vehichle is gas mileage (17 mpg overal). We had a Caravan w/same engine that was much better, don't know if it is the weight because of the auto doors, but the mileage stinks.
Not too shabby
We originally wanted to purchase a Honda Odyssey but after visiting the local dealer we quickly realized that the price difference was huge and that Honda was not willing to negotiate. Went immediately to the Chrysler dealership and got the last LX on the lot, along with the $2500 rebate, and have been motoring happily ever since. The DVD player we got for a scant $400 bucks is way cool and was $3100 less than what Honda wanted for the same thing. The warranty is outstanding already, 7 year/100k on the powertrain, and I added the extended bumper to bumper for next to nothing. Daimler-Chrysler...started the minivan thing and still has it kicking.
Sell before 80,000 miles
This van was a good workhorse and family recreational hauler for the first 4 years. Suddenly a little over 80K miles the transmission failed. Since then it has a spring problem, leaking manifold seal, CV boot problem, frozen ignition and tearing and failing rubber parts on it. We were considering another T&C but the warranty has been shortened and now we are looking at the Honda & Toyota based on their reliability reports. I do like the style of the Chrysler best of the vans, it looks better, not so fat like the Honda and Toyota. Also, why can't Toyota and Honda have a standard compass like the Chrysler has. The trim package is better at a lower level on Chrysler than Toyota or Honda.
Good van-poor quality
When I first bought my '02 eX T&C(new) I loved it. Great ride, handling, quiet, good looks, very comfortable bucket seats and just the features I had been looking for. Unfortunately, this love afair has been turning to anger with every new problem. Headliner was loose and squeaked horribly upon delivery. Power steering hose leaked. Transmision cooling line ruptured (towed). Clock gains 1.5 min per week, 6 min per month. O2 sensor replaced. Computer control replaced (twice) Power sliding doors failed (3 times) Power lift gate failed (twice) Transmission slips in cold weather. Actual MPG 17.8 highway. And the bigest... Front suspension noise at 20k and now at 40k needs $600 to replace!
Would buy another
Reliable. Some minor problems with air conditioning, steering column locked, fuel injector system after 60,000. Very roomy, comfortable. Had extended contract which has paid off.
Best Minivan by Far
After comparing every minivan on the market, I purchased the Chyrsler product because of its many advantages. It handles and drives far better than any of its competitors. Faulted for lacking the fold-flat rear seat, the split bench is as easy to use and gives greater versatility for only a minimal loss of max cargo space. The comfort and ergonomics are second to none and far superior to most. And only Chrysler offers several important features like the removable, powered center console.
Family Comfort
We took a trip to Florida in our new van four months after we bought it with an eight year old and a three year old. They had so much room and were so comfortable that we hardly new they were back there. There was no fighting or asking if we were there yet believe it or not. We did buy a TV for the van and it just added to the best experience we have had yet on traveling. Thanks Chrysler!
Short-lived love affair
This Town & Country has been one of best driving vehicles we have owned. I also think it's the best looking mini van out there. Interior comfort & convenience is very good. The stereo is excellent. Now the bad: Way too many problems for a low milage, two- year old vehicle! Leaking Transmission, (2) power windows, (3) air bag modules, (1) power sliding door.We are getting rid of it now...warranty will end soon.
A mixed bag
Our 1st minivan. We compared it too the Sienna and Oddyssey. The Town and Country was the best value in the group. It lacked the fit and finish of its foreign competitors, but seemed to be the overall best choice. 7,000 miles into ownership, it is about what I expected. It is comfortable to drive and handles very well. We have had a few "minor" problems early on which makes me wonder about its long-term reliability. Just try getting the fuel mileage advertised on the window. The EX does offer some of the best features of this van all in one easy package. The power doors are a godsend with small children. Overall pleased, but not wowed.
Are all T&Cs lemons?
I, have to say that this is my first experince with chrysler and will be my last as well. I purchased a 2001 T&C for my wife one year ago. This car has been a nightmare! electrical problems galore! I have taken it to the dealer on average once a month to fix odd things like the speed sensor, oxegen sensor, headlights wouldn't come on, air conditioner stopped working etc. the interesting thing is that three of my neighbors also bought T&Cs around the same time and all but one is experiencing similar problems. do not buy a T&C period.... mike
We Love Our EX
We really love our new Town and Country EX. The VCP unit that was included with the van was a big hit with our kids. The quiet and comfortable ride of the EX is much better than our '97 Ford. We really have been very pleased with this van.
No problems in 7 years
We bought this van because it has lots of pickup with a 3.8L engine and was fun to drive with lots of room. We often fill it up with stuff for the lake trip to our cabin. The leather seats and great visibility for any size driver are great.This car has lots of miles on it and we have never had a major problem with it. It is in contrast to my Suv which lost air conditioning with high mileage and age.
Worst vehicle I have ever owned
I have had it in for services 13 times in the last 2 years. This is by far my worst vehicle purchase ever. This tells me why I should not buy american made vehicles ever again.
Poor MPG
Very comfortable with everything needed at your fingertips. However, unless you have money to waste, don't purchase. The MPG is horrendous! I have had this van for a little over a month and I'm already looking to trade it in! I cringe every time I have to drive it. At one point in time I was receiving 6 MPG and this was with a tune up.
Resale Value!
Watch your resale value drop!! Buy a Honda Odyssey