Used 2002 Chrysler Town and Country Minivan Consumer Reviews

2002 Town & Country Limited

Disappointed

The brakes wear out very early (22k miles), there are a lot of rattles, power steering hose has blown twice and dealer says we are not eligible for the recall/upgrade version of this hose because we are out of the date range (models within a specific build date range qualify for an updated power steering hose replaced via warranty). The biggest disappointment is the trade- in value, $12,800 for a vehicle in EXCELLENT condition inside and out!! This is less than half the purchase price, does this mean the vehicle has passed half it's usefull life and therefore will be worthless on it's 4th birthday?!?!

Like this minivan

I researched lots of different vans before settling on the T&C LX. After two months and 4900 miles, I have no complaints. It's comfortable, roomy, and easy and fun to drive. The fuel economy could be better and the sound system is not the greatest, but overall I am very happy with it.

lemonade

I was very much looking forward to this at the time we purchased, I was wrong. We had to return to service dept. within a week of purchase for small problems. They escalated into muliple problems covering several systems and have returned for service approx 24 times in one year. Right now we are in arbitration for lemon law for buyback of vehicle from Chrysler. We have had numerous oil and power steering leaks. NHTSA web site has a good complaint research device. Interesting to read. Hope yours holds up!! Sincerely, hatechrysler

We love our van

Overall, this is a solidly built vehicle, that rides much quieter than the comparable Ford, GM, or even the foreign mini-vans (ours is 2002). For smoothness and 'quiet-ness' of the ride, it gets a ten in my book. Powerful enough for our needs, but could use a little more. The only problem in the first 30,000 miles was the lift hatch, which still acts up every once in awhile. Otherise, this has been a trooper for the year and a half we have owned it.

Van vs SUV

The ease of loading and unloading children far outweighs any negative thoughts of driving a mini-van. It has been a great auto. Having the larger V-6 is nice with plenty of power and the ride is car

a review

The van is very comfortable, quiet and roomy; a pleasure to drive on the highway. Controls and indicators are well-placed and intuitive. The biggest negative is visibility to rear sides: not as good as the boxier '94 model I had.

Hesitating in NJ

Until 2 mos. ago LOVED this car. Compared it to other minivans, such as Honda and Toyota, but did not compare in "features" or look. Have experienced a chugging/hesitation which has yet to be fixed by the dealer. I have had the O2 sensor replaced, power train module ("brain" of the car), ignition wires and spark plugs all replaced-luckily all under warranty! However, the problem still occurs. I am getting tired of running to the dealer. I am furious and frustrated w/ Chrysler Customer Service asking "What do you want me to do about it?" Isin't that obvious??? Any ideas on what could be causing this annoying problem? I am ready to ditch the car and Chrysler!

Great 2001 Town and Country LXi

This is undoubtedly one of the best vehicles I have owned. After 43,000+ miles it has performed like a champ, is comfortable and easy to drive. All the accessories have worked reliabily. The powertrain also has not given any problems.

Great All Wheel Drive

Traded in 2000 Jeep Grand Cherokee due to second child and in-laws. The All wheel drive gets through 1 to 6 inches of snow as well as previous SUVs owned by us. Amazing storage and interior comfort. Power sliding doors and liftgate are actually alot more useful than originally planned. Removing seats is easy, and allows alot of configuration options. Two recalls and a replaced power steering unit are the major service issues at just under 50000 miles. Solid highway cruiser, not exactly nimble, but very comfortable. Mileage is not very good, but similar to SUVs of past with alot more room and still solid all weather performance.

terrific vehicle

In my opinion, this vehicle is superior to any full size sedan or SUV. No problems so far, excellent build quality, love driving it. Easily carries 7 people in comfort, 9 in a pinch. Can put two bikes in the rear by tumbling seats forward. I have a bad back. In a sedan, I am in pain, but in the van, no problem. In a parking lot, the sliding doors are much more convenient than the doors on a sedan. The AWD provides excellent traction in slippery weather.

Great ride!!!!!!

We have really enjoyed the comfort and reliability of this van. It is the second one we have bought. The only complaint we have is the horn. You have to hit it directly on the right spot and in an emergency situation it is difficult to find that spot without looking. However, we are looking to buy our third T & C.

Edwin's review

This minivan is my everyday driver and easy and comfortable to drive. I am always confident that whoever my kids want to ride with us, I can fit them in. This is my third T&C since 1992 and the oldest one is still used by my son everyday with its original ransmission. They have been reliable and no major mechanical problems.

What was I thinking

You can re-paint my 2001 gold T&C YELLOW! We have had nothing but problems since the day we purchased it. To make matters worse, not one, but several Chrysler dealers have been less than helpful. We had an airbag issue, window motor stick, tranny blow and the A/C go out in the first 6 months. The the dealer installed trailer towing pigtail shorted out all the tail lights. The dealer never could figure that one out so we just don't tow a trailer anymore. DON'T DO THIS TO YOURSELF!

Poor Build Quality

Car was delivered from factory and broke down after 2nd day of ownership. Car has had three catalytic converters in the first 12 months. Has had A/C system replaced in its entirety 3 times. Car has been out of service for warranty repairs 3 months out of 26 months of ownership. Car has had its entire fuel injection system replaced. Response from Chrysler customer service was "what do you want us to do about it?" Interior trim is cheap, poorly fitting and easily damaged during normal use. Undoubtedly the worst car mistake I have ever made.

Looks & Feels Great

purchased the Touring Edtion and with leather package. It is an excellent value and the standard DVD/CD for the rear seats is a plus, especially for families with kids. Also loved the all rear door power. The lift gate power is great. I owned a Windstar for 7 yrs and this van has it beat hands down.

Family transportation par excellence

This is 3rd Chrysler mini-van we have owned and each has been better than the previous one. We think that one could not have any family vehicle that would be better than this one.

My Town and Country Van

We have 30000 miles and have had no problems it drived excellent and we have had no problems. We love it!

Excellent Choice for a family

I love my 2002 Town and Country. The gas mileage on the highway is around 22 but the city mileage is only around 17. It's a fun vehicle to drive and the 3.8 V6 is definitely worth it. I would recommend the 2005 with Stowe and Go Seating if you ever haul stuff. Definitely a vehicle I would recommend.

T&C review

The family went on three trips to Florida. We had lots of luggage space and comfort. The audio/video system was perfect. We never had a single hitch mechanically.

Wait until you trade it in

This Van has a terrible resale value. Pay 30,000 for the van two years it is worth 12,988.00 NOW. WHAT A JOKE. Buy a Honda!

No problems

We have had no trouble with the van. It has 10,000 miles now, and we have not had to do anything. There are no rattles, etc. The van is very quiet and drives and handles like an expensive sedan.

Pleased

T&C was a good car for us. Very comfortable, ride was very smooth. A few recall issues that were fixed, but other than that it was very reliable. Unfortunately my son totaled it but he came out of a serious accident without a scratch.

After much research....

The clear choice for us was the TC EX. We were and are Honda owners but the price and availability of the Odyssey didn't make sense to us. I feel I saved over $2500 and got more for my money. Plus, for as much as these MV's cost, I want a palace. The Ody is as sparten/sterile as my 1991 civic. Although I am taking a risk with reliability with a DCX product - the EX jsut felt right. We look kind of silly because now all of the moms have silver DCX MV's. The ODY is great as is the MPV. Just make sure you test drive the DCX products before giving up on them. Thanks Edmunds for all your help!

Nice Van-poor fuel mileage

Bought this minivan because I needed the space for 7. Chose a minivan rather than SUV for economy reasons. I really do love diving this van. It is comfortable and very kid friendly, but the fuel mileage is AWFUL!!! They claim 16-city, 25 hwy. I have been lucky if I have gotten 11 mpg. I am extremely disheartened. Chrysler could have a great product if they could improve on that. And they shouldn't be able to lie about it either. Buyer beware--if you are looking for good fuel mileage-STAY AWAY,

Right Choice

My wife and I have two kids, auto doors and liftback a must. Ride is smooth,engine quiet and powerful (3.8) The driving position is like I'm in a cockpit nestled and comfortable with controls at my fingertips-love the trip computer. Chose over the over rated Odyssey and Overpriced Sienna.

Why I love my van!

This is the BEST VALUE "out there"! The ride is excellent, seating comfort is outstanding & the handling is superb! From the CHROME wheels to the power doors & liftgate, to the 4 captain's chairs + 3rd row seat (also comfortable!) you know it's special! Just compare its' comfort, ride & value w/ more costly SUV's or other vans (how can ANYONE choose the Honda Odessy over this one?!!). And the Lexus RX300 ("camry on big wheels") only comes close in price (it's more expensive, actually...!!)

Feels Good to Drive

I love driving my van, the way I sit up high is a definite plus. After having this van I find it hard to ride in cars that are low to the road. This van has given me excellent service with the exception of the brakes I have never needed any work except for normal oil changes. Getting ready for a new one.

Could not have asked for more

After testing most of the major builders minivans, I settled on the T&C because it looked and felt bigger, and had the solid feel to it. The ride is very smooth, better than the Honda, which, to me, felt kind of cramped. Looks great, with way to many cup holders! The fact that DC did not use a fold-down third seat was kind of a bummer, until I spend a few hours on the honda seat. After a little bit, the Honda reminds you its a Japanese car, regardless of where it was built! The T&C much better.

its good

If you have a family of 5 or more , this car is for you. If you go on vacations often, this car is for you. The exterior design stays constant throughout variations yet it looks good. The Town and Country is luxarious at a good cost. The color choices could be better but they are good.

THE FIRST IS ALWAYS THE BEST

I just bought my Town&Country new, and I LOVE it! This is the only van that I can drive without being ashamed, same with my wife. Owned an new Odyssey for 1 month and it gave me 4 problems, so I returned it, luckily it has good resale value. The Odyssey was JUNK! I have owned this T&C for 8 months, and I drove it with my family on a cross- country trip with many out-of-the-way stops, and there have been NO problems. From the info I gave you, Edmunds, you should stop saying the Honda is reliable and say the Dodge is. It is unbelievable that ANYONE could buy an ODYSSEY.

Tina Marie

I thought Id never go back to a van but having a handicapped daughter has forced me to purchase another van but this time I got this Town and Country van and I love it. I feel like a Queen. I know my children and myself are safe while driving in it. I too am handicaped but my back doesn't hurt when driving in this van for extended periods.

Town and OCuntry Review

I have had my T&C LTD for 1 year now. It has performed flawlessly. It is very comforable and has so many creature comforts. I weighed it against the Honda, and I am so glad that I went with the T&C. I have driven only Honda's for the past 20 years, so I was a little nervous when I decided on the T&C. After talking with a friend of mine who bought a 2000 Honda Odessy, she reported lots of problems with her automatic doors. She has made many trips to the dealer for repairs, and I have yet to have one hick-up with anything. It only reinforces my decicion on the Chrysler. This year, I traded my Honda Passport in on a 2002 PT Cruiser. MGensel

02 T&C lxi

Very good for the price

secondyearlook

I checked out several vans. This is tops. I also drive a BMW and my wife an Audi Quattro- the LXi with 3.8L is no sport sedan, but is very comfortable on long autobahn trips and handles extremely well at typical speeds of 80- 100mph. We have the trailer package with load leveling and only notice a full load because of the slightly slower acceleration and longer braking distances. Do not know why Honda was rated so high, seemed toy like compared to the Chrysler and insecure at driving speed. This is a solid, safe, efficient van.

eX

I am very pleased with my eX Town and Country. I was going to buy a Honda Odessy but I liked the compass and outside air temperature option. My wife and I enjoy the independant temperature control on the heater.

Initital Review

I shopped around and drove almost every van out there. I could not find a better value and warranty for the money. We love the van.

Don't buy the Honda until you try this

Well, I think I owe it to Chrysler top do this since I bad mouthed american cars for so long. We were about to plunk down our deposit and wait for a full-priced Honda Odyssey when we decided to check out the Chrysler. Despite our fear of american cars, what we found was so much more for the dollar and a willingnes to deal...we couldn't justify the Honda. Very safe with a 7 year 100,000 warranty, we felt fine about the risks of quality. besides, the reviews have been superb since 2000. But what will really get you is the luxury. In short - Honda feels plasticy, Chrysler feels like a luxury car. Go see for your self. Thank god we did. We love it!

Steps backward from earlier models

Owned for 2 months - no problems, no return to dealer for "adjustments." Chrysler took several steps backwards from previous designs - no more side rear reading lights, rear seats don't slide, speedometer & tach reversed, radio quality isn't as good, front seats are less comfortable

Town/Country is King Family of the Hill

We have been comparing the Town/Country to Honda for few weeks and decide to choose Town/Country. We are the Honda fan for 10 years & realized that the price & design of the Honda van is outrageous. After owning Jeep Grand Cherokee for 10 years, spend lot less than what we pay for Honda Accord repair. The cost of the new Town/Country is $4,000 cheaper than the Honda van. After driven for few months, we feel in love with the van & realize that we made the right choice!!! Town and Country is the King Family Van of the Hill!!! Also, Deerbrook Forest dealer in Kingwood treat us with respect than the rest of the dealer around!!!!

t and c

this van is good

The best minivan ever built

If you're looking for a minivan that has it all. You need to buy a Chrysler Town and Country Limited edition.

3 row seating

The hide away 3 row would be a plus!! I didn't think I would need it, I was wrong. I would be so healpful for large items or just extra room

A well built mini-van

Plenty of room. It drives like a car, but provides plenty of room for seven passengers or to carry almost anything.

Lap 'o Luxury

The T&C Limited is quiet, smooth riding and loaded with luxury features. The handling is actually pretty good for a minivan. The engine is hushed during normal driving, and it feels responsive at lower RPMs. The driving position is good, but the outside rear view mirrors are a bit small, as is the rear (hatch) window. Fuel mileage is around 17 MPG average.

2001 Town & Country

The vehichle is comfortable, reliable, with a huge carrying capacity, but leaves much to be desired fuel economywise. We are averaging 15 - 16.4 combined city & highway. Other than this, the vehichle is wonderful. Climate control works great and once set, never has to be touched, seats are comfortable easily configured.

Town & Country proves to be versitle

My experience with our Town & Country was a little shaky at first. For the first few months, there was a high pitch squeaking coming from the engine. We took the van in a couple times for service, in which they replaced the belts and the belt tensioning arm which. After that was fixed, the squeaking noised hasn't return been heard from since. The driving performance was never compromised and the service was excellent. The automatic doors and the ability to easily change and/or remove the inner consoles and seats has made putting the children and groceries in the van a snap. My wife and I are happy we chose the T&C over the Odyssey.

Excellent Value

Spent 6 weeks researching minivans for my family & business use and this was by far the best value. The quality, warranty, and standard features for the best price can't be beat. I've owned Ford & Chevy vans and this beats them both. Rear seats are very easy to remove & replace - I know because I do it several times a weeks to haul materials or clients.

Needs more horses.

Just not enough horses for the weight. The motor idles rough. Also the body fit and finish is not as good as the 98' Pontiac Transport I had. Inside is another story. No rattles at 30000 miles. Still the nicest van I have been in. Long story short, next car/van will be a GM.

Great Minivan

Just got this one a month ago, so it will be hard to tell about relability, but so far the vehicle has been flawless. It is loaded with a ton of features and with all the incentives given, it was less then a Honda Odyssey EX-L. I would suggest anyone who has a Honda on order to take a look at Chrysler, the styling is better and pricing is much better. I had one on order until the pricing was better on the Chrysler. There are so many power features that it will spoil you.