Used 2020 Chrysler Pacifica Plug-in Hybrid Consumer Reviews
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Awesome vehicle
Rdw, 02/25/2021
2020 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
3 of 3 people found this review helpful
Our second Pacifica and a true winner. ... comfortable, spacious and great looking ... we have hybrid and get gas about once every six months ... no service or issues in first year plus ...
They lie about it's ability to tow!
Tom, 12/03/2020
2020 Chrysler Pacifica Hybrid Red S 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
9 of 15 people found this review helpful
Before I purchased this van(2020 Pacifica Hybrid S Anniversary addition) they told me it could to, and they install hitches on them all the time (Gettel Chrysler Dodge sales), and they checked with the maintenance shop in back before I purchased the one I did. Don't know if they believed that or not, considering Chrysler corp. office advertised (then) the Hybrid could tow up to 3600 lbs when so equipped. They no longer are advertising that on their web site. In fact they removed it, and removed the "Option for adding the tow package from their web site. Now saying They Hybrids are not recommended to tow, and they, as of sometime in Nov.2020, removed the package, and changed their add. When I purchased this van I emphatically told the dealer "I have no use for the van if it can't tow?" They guaranteed me puting on a tow package was no problem. They do it all the time on the Hybrids. That was a Lie? The day I brought it home straight from the dealer, I spent the evening reading the manuals. When I read it can't tow (per the manual) I called Chrysler 800# customer service. I explained to the lady rep. the situation, and I told her "I was planning a big trip across country in the next couple of days, and didn't want to take the van if it didn't have the ability to tow, I would bring it right back to the dealer." She took the van VIN# and said she needed "to check with their experts." after a brief while on Hold, she came back on the phone and assured me "Mr. Campbell, there is no problem, YES the vehicle can tow." That same day (the day after I bought it) I returned to the dealer anyway because part of the entertainment package was missing (which they replaced with incompatible components), and I again mentioned my concerns because of what the manual stated, and that Chrysler also reassured me my new van can tow. Much MUCH more dealing with Chrysler and all since, with NO "0" satisfaction! Is anyone out there started a "Class Action case"?
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2020 Chrysler Pacifica for sale near you
3 of 88 listings
- Touring Passenger MinivanMSRP: $23,99887 mi away
- Touring Passenger MinivanMSRP: $23,99898 mi away
- Touring L Plus Passenger MinivanMSRP: $26,475In-stock online
See all 88 listings
One of the best vehicles available.
Robert Bennett, 12/17/2020
2020 Chrysler Pacifica Hybrid Touring L 35th Anniversary Edition 4dr Minivan w/Prod. End 01/20 (3.6L 6cyl gas/electric plug-in hybrid EVT)
2 of 7 people found this review helpful
Styling and all appointments needed!
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pacifica mistakes
derf, 10/22/2020
2020 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
1 of 20 people found this review helpful
this van is not available with a power tilt/telescope steering column, big woops.
Excellent All-Around Vehicle
Matt, Fargo, ND, 08/22/2023
2020 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
0 of 0 people found this review helpful
We purchased our Pacifica Hybrid brand new towards the end of 2020 and it has been an excellent vehicle for us. I had test driven hybrid vehicles before, but the ~30 mile drive home from the dealer was absolute bliss. Everything was perfect, the smooth quiet ride, the impressive acceleration on electric, the agile handling, and the attractive interior. Yes, we've had to take it into the dealer a few times for a couple minor items (blinker fault, trim wind noise, rear suspension noise), but everything was repaired under warranty. It has never left us on the side of the road, about the only let-down we've had is when we go on a trip and realize we've left the EV charger at home. One complaint I have so far is Chrysler's recommendation for not towing with the hybrid drivetrain. We live in a northern climate, and I install snow tires on my vehicles in the winter, especially if they're 2WD. With the snow tires we can get around just fine with no hesitation, about the only concern is when trying to accelerate from a stop, the front wheels like to spin instead of a gradual speed up. The colder weather does drain the battery a little faster heating the cabin, but it does run the engine more to keep up when the temps drop below 32°F. We've taken it on many winter ski-trips and we are very confident driving the Pacifica in the winter. We use our Pacifica enough during the day that we charge the battery every night. We charged off of the Level 1 Charger for the first year, and installed a Level 2 Charger in our garage the next year. We had some incentives from our local utility to help pay for the Level 2 Charger if we signed up for off-peak control. The Level 2 charger is nice with being able to charge in 2 hours, but you can get by with the Level 1 Charger since it can fully charge overnight. After almost 3 years of daily use, the battery seems to be holding its own. We have no regrets with our Pacifica Hybrid and it is the vehicle of choice for us when we need a smooth comfortable ride, especially on road trips. I see PHEV's a perfect compromise of technology as you get the benefits of an EV for daily driving, and the benefits of ICE for longer trips.
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