Used 2020 Chrysler Pacifica Plug-in Hybrid
Used 2020 Chrysler Pacifica Plug-in Hybrid





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Chrysler Pacifica model years
Chrysler Pacifica types
- Plug-in Hybrid
- Minivan
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2020 Chrysler Pacifica Hybrid Review

byDan Frio
Reviews Editor
Dan spent many years covering the go-fast, look-good, get-loud corners of the automotive universe. First, he served as editor of enthusiast magazines AutoSound and Honda Tuning, then as executive editor at SEMA News, the publishing arm of the trade group that produces the annual SEMA Show (yes, that show). As a contributor to Edmunds, he now likes to keep the volume low and the speed limit legal, providing expert car-shopping advice to drivers looking for the perfect match.
Pros
- Upscale-looking interior design and materials
- Many available convenience, safety and luxury features
- All-around visibility is excellent
Cons
- Nine-speed transmission occasionally exhibits clunky or slow shifts
- Seat padding is on the firm side
What's new
- Trim levels reduced to four choices
- All-wheel drive now available
- Some previously optional features are now standard
- Minor cosmetic changes to the interior
- Part of the first Pacifica minivan generation introduced for the 2017 model year
The Chrysler Pacifica makes a solid alternative to the typical default minivan choices from Honda and Toyota, standing out with handsome style, an easily configurable cabin, and abundant safety and tech features. But the 2020 Chrysler Pacifica Hybrid stands out for another reason altogether: It's today's only hybrid minivan, and a plug-in (i.e., rechargeable) hybrid no less.
2020 Pacifica Highlights
Plug-in Hybrid
Hybrid Touring
- EPA Electric Range
- 32 miles
- Combined MPG
- 30 MPG
- Cost to Drive
- $99/month
- Charging time
- 2.0 hours
- Seating
- 7 seats
- Drivetrain
- front wheel drive
- Engine Type
- Plug-in hybrid
- Warranty
- 3 years / 36,000 miles
Why other automakers haven't yet dabbled in hybrid minivans is a mystery — likely an impossible nexus between soft demand and pricey technology — but credit Chrysler with being first out of the gate. The Pacifica Hybrid's primary appeal is its ability to travel up to 32 miles solely on an electric charge.
Considering that the duty cycle of most minivans involves short trips in and around town, that's a respectable measure of range for handling most daily errands. That you can top up the battery overnight only enhances the appeal. And if you happen to be out driving and exhaust the electric charge, the gas engine takes over and returns 30 mpg in combined driving, which is 8 mpg better than the non-hybrid Pacifica.
The hybrid version does require some concessions, however. It doesn't offer Chrysler's convenient Stow 'n Go seats since the hybrid battery occupies the in-floor space where the seats normally disappear into. But the alternative fixed captain's chairs are actually more comfortable.
The hybrid's battery also adds significant weight, which hinders the Pacifica's acceleration and handling. Granted, these aren't metrics that make or break a minivan, but the Honda Odyssey and the Toyota Sienna are noticeably quicker and more dynamic. Fun even. The Pacifica Hybrid is also more expensive than its gas-only counterpart, especially in base trim, although potential fuel savings and tax rebates can lessen the long-term sting.
If you like the idea of covering the day's miles in a minivan powered by electricity, the 2020 Chrysler Pacifica Hybrid is the only option. Fortunately, its other qualities make it a worthy alternative to the usual suspects.
Edmunds Expert Rating
good
7.9/10
Edmunds Rating
Our VerdictThe Edmunds Vehicle Testing Team evaluates a fresh batch of vehicles every week, pairing objective assessments at our test track with real-world driving on city streets, freeways and winding roads. The data we gather results in our Expert Ratings. They’re based on 30-plus scores that cover every aspect of the automotive experience.
The weight of the Pacifica Hybrid's battery and components dulls its handling, but that's not this van's forte anyway. Instead, it excels at delivering unmatchable minivan efficiency, especially if you're able to regularly recharge it, while still being a fully functioning minivan. It's pricier than its non-hybrid counterpart, but with tax credits and fuel savings, you're likely to come out ahead.
Rated for you by America's best test team.
Performance
7.0/10
How does the Pacifica drive? The Pacifica Hybrid's battery adds a lot of weight, which hinders acceleration and handling. In electric mode, there's instant torque that moves the van sharply. But this heavy machine, when combined with a heavy foot, will quickly deplete the battery. Throttle and transmission response are weird in gasoline mode, but both are golden in electric mode. Plug it in often and you'll like it much more.
In corners, the hybrid isn't especially nimble and its tires don't offer much grip. The steering also feels lighter than the regular Pacifica's, likely because the hybrid's additional weight (more than 600 pounds) calls for more steering assist. But it tracks straight and true when cruising.
In corners, the hybrid isn't especially nimble and its tires don't offer much grip. The steering also feels lighter than the regular Pacifica's, likely because the hybrid's additional weight (more than 600 pounds) calls for more steering assist. But it tracks straight and true when cruising.
Comfort
8.0/10
How comfortable is the Pacifica? While the Pacifica Hybrid lacks the regular Pacifica's handy Stow 'n Go seats (the space they would otherwise occupy belongs to the hybrid battery pack), its middle seats are actually more comfortable and adjustable. The front seats are also nicely contoured and supportive for long stretches. A soft suspension and tall tire sidewalls take the edge off modest road impacts, but the Pacifica still feels a bit wobbly.
Despite the smooth and calm ride, noise is a mixed bag. The minivan is hushed in EV mode, but it's capable of getting quite noisy when the gas engine is running. The climate controls are easy to use, and the air conditioning is quite effective at cooling the whole cabin on hot days (three-zone control is standard).
Despite the smooth and calm ride, noise is a mixed bag. The minivan is hushed in EV mode, but it's capable of getting quite noisy when the gas engine is running. The climate controls are easy to use, and the air conditioning is quite effective at cooling the whole cabin on hot days (three-zone control is standard).
Interior
8.5/10
How’s the interior? It's easy to get in and out of the Pacifica Hybrid thanks to low doorsills, a tall ceiling and reasonably high-mounted front seats. The driver's seat and steering column offer broad adjustability and good access to all the dash controls, and there's loads of legroom up front. Abundant glass, slim pillars and a low window line make for excellent sight lines all around the van. There are a few blind spots.
The rear rows are just as comfortable. The second-row seats slide and recline and offer a gap that allows easy access to the third row. The third row, though, feels smaller and more kid-oriented than the third rows of some competitors
The rear rows are just as comfortable. The second-row seats slide and recline and offer a gap that allows easy access to the third row. The third row, though, feels smaller and more kid-oriented than the third rows of some competitors
Technology
8.5/10
How’s the tech? The Pacifica's Uconnect infotainment system excels at ease of use, features and smartphone integration. The large touchscreen has crisp graphics, a ready response and an abundance of features. Bluetooth, Android Auto and Apple CarPlay are standard, and there are multiple USB ports front and rear. An optional seatback video system can also stream video from Android devices.
The Pacifica comes standard with voice controls for audio, phone calls and voice text reply (Apple's Siri Eyes Free is also available with the optional 8.4-inch display system). The van can also be fitted with an effective suite of driver assistance systems, but it's disappointing that they don't come standard.
The Pacifica comes standard with voice controls for audio, phone calls and voice text reply (Apple's Siri Eyes Free is also available with the optional 8.4-inch display system). The van can also be fitted with an effective suite of driver assistance systems, but it's disappointing that they don't come standard.
Storage
8.0/10
How’s the storage? Although the hybrid loses the handy disappearing Stow 'n Go seats that come with the regular Pacifica, we actually prefer the comfort and car-seat-friendliness of the hybrid's second-row captain's chairs. While you lose some versatility (and the option for flat-floor "car-camping"), the total capacity is the same. As for cubbies, this van has you covered.
Car seat anchors for child seats in the second and third rows are easy to access, and the hybrid's sliding second-row seats offer added room for bulky rear-facing seats. Power-sliding side doors are a real benefit too. And while the non-hybrid Pacifica can tow up to 3,600 pounds, the hybrid isn't recommended for towing.
Car seat anchors for child seats in the second and third rows are easy to access, and the hybrid's sliding second-row seats offer added room for bulky rear-facing seats. Power-sliding side doors are a real benefit too. And while the non-hybrid Pacifica can tow up to 3,600 pounds, the hybrid isn't recommended for towing.
Fuel Economy
10.0/10
How’s the fuel economy? As a minivan, the numbers are outstanding: 32 miles on a full battery, 30 mpg on gasoline after the battery runs out. And we basically matched those figures with an average of 31.4 miles per charge and 30.2 miles per gallon in mixed driving. Nothing even comes close, and all minivan functionality is retained.
Value
8.5/10
Is the Pacifica a good value? The high-end versions of the Pacifica Hybrid get pricey, but the sting is lessened when you factor in a qualifying $7,500 federal tax credit. Its electric range and fuel economy are also unmatched for a fully capable full-featured minivan you can drive anywhere, which makes for additional fuel savings. The battery can be recharged in just two hours, so you may find yourself often driving on electricity.
Despite the lofty price, the interior isn't quite as nice in person as it looks in photos. The seats are decent, but the overall fit and finish isn't especially impressive. But Chrysler does offer a lengthy warranty on hybrid components and the battery as well as five years of roadside assistance.
Despite the lofty price, the interior isn't quite as nice in person as it looks in photos. The seats are decent, but the overall fit and finish isn't especially impressive. But Chrysler does offer a lengthy warranty on hybrid components and the battery as well as five years of roadside assistance.
Wildcard
7.0/10
The Pacifica styling team did an admirable job of making this minivan look good. It has nice flowing lines and clever styling details that make it look far better than you thought possible for any box on wheels.
And while the extra weight befuddles its driving dynamics, the Pacifica Hybrid is still a full-fledged plug-in hybrid that can go 32 miles on electricity and sip gas to the tune of 30 mpg. It's also a fully functional minivan. That's an unprecedented combination and leaves the Pacifica Hybrid with the field to itself.
And while the extra weight befuddles its driving dynamics, the Pacifica Hybrid is still a full-fledged plug-in hybrid that can go 32 miles on electricity and sip gas to the tune of 30 mpg. It's also a fully functional minivan. That's an unprecedented combination and leaves the Pacifica Hybrid with the field to itself.
Which Pacifica does Edmunds recommend?
The Chrysler Pacifica Hybrid Limited is the most appealing trim level, but also the most expensive. Still, that money buys a serious suite of gear. On top of the base equipment, the Limited offers luxury and convenience touches such as premium leather upholstery, heated and ventilated front seats, a 20-speaker premium sound system, and a rear-seat entertainment system. The Limited is also the only trim level that offers optional driver aids such as a 360-degree camera, adaptive cruise control and a self-parking system.
2020 Chrysler Pacifica models
The 2020 Chrysler Pacifica Hybrid is a three-row minivan with seven-passenger seating, available in three well-equipped trim levels: Touring, Touring L and Limited.
All models are powered by a 3.6-liter V6 engine augmented with two electric motors (260 horsepower total). A 16-kWh battery pack provides the electric miles, and it can fully recharge in about two hours from a 240-volt power supply.
The Touring comes with all you need for the daily hustle: power-sliding doors, heated mirrors, keyless entry and ignition, a power-adjustable driver's seat, and three-zone climate control. An 8.4-inch touchscreen, Bluetooth, Apple CarPlay, Android Auto, and USB/auxiliary jacks provide the tunes and connectivity. Standard driver aids include a rearview camera, rear parking sensors, blind-spot monitoring, and a rear cross-traffic alert system.
The Touring L amplifies some premium touches by adding a power liftgate, leather upholstery and heated front seats. But the Limited goes all in with features such as hands-free-opening liftgate and sliding doors, upgraded leather, ventilated front seats, navigation, a Wi-Fi hotspot, a Uconnect Theater rear entertainment system, and a 20-speaker Harman Kardon premium audio system.
The Limited is exclusively available with more sophisticated driver aids, such as forward collision warning, automatic emergency braking, lane departure warning, lane keeping assist, a 360-degree parking camera and a self-parking system. These are bundled in the Advanced SafetyTec package. A panoramic sunroof is also available with the Limited trim.
Consumer reviews
Read what other owners think about the Used 2020 Chrysler Pacifica Plug-in Hybrid.
5 star(41%)
4 star(14%)
3 star(16%)
2 star(20%)
1 star(9%)
44 reviews
Most helpful consumer reviews
2 out of 5 stars
Great specs but totally unreliable.
Tastie Cereale, 08/12/2021
2020 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
I purchased a 2020 Limited in September of 2020. It is now August of 2021 and Chrysler has sent me an offer to buy back the vehicle after months of my requests that they do so. Problems have included poor electric range, terrible whining and straining sounds, the check engine light coming on when I was 700+ miles from home (prompting Chrysler reps to direct me to leave the vehicle at a … rural service center and rent a car to drive home with my two large dogs and belongings), defroster fogging up windows while driving on freeway (has happened multiple times), while driving getting an alarm claiming no hands detected on steering wheel (when both hands were def on the wheel), vehicle auto starting in driveway and getting excessively hot on driver seat floor and on dash though climate was off...the list goes on. I paid a premium for the top trim to have all the safety features. I had researched this vehicle for months, and was really excited about owning it. Many of the features are great, but none of them matter when you can't use the vehicle. Chrysler has been a nightmare to deal with despite this van going to the shop more than 3 times since purchased brand new. I had to fight with them to pay for my rental car when they told me to leave it 700 miles from home. Ruined my trip. I wish this vehicle worked as promised, but it does not. And even worse, Chrysler service centers don't know how to fix anything on it. They will scan for codes and if they don't get a code, or get one they don't understand, they'll simply clear it out of the system and tell you everything is fine if the code doesn't return immediately. My vehicle has been in a service center for diagnostics and/or repairs for approximately 1 month out of the 10.5 months I've owned it. And I have put less than 4k miles on it. It was in the shop for 3 weeks at approximately 1700 miles.
I regret buying this vehicle. It's a fantastic concept but it has been poorly executed.
1 out of 5 stars
2020 Pacifica Hybrid died 2 weeks after purchase
Simon, 02/19/2020
2020 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
Unfortunately, there is no review for the 2020 model on Edmunds yet so I'm putting it under 2019. Purchased a Pacifica Hybrid in January 2020 and the car died 2 weeks later while driving it. Had to tow it to dealer. PIM problem with 7 different failure codes. P061B, P062C, P06B4, P0A45, P0C1A and P215B.
4 out of 5 stars
Great so far
North Texas, 12/02/2020
2020 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
Bought it in March 2020, 9000 miles on it now. Absolutely a fantastic road vehicle, comfortable and very roomy. Actual gas mileage is over 32, much better than that if you charge the battery pack when parked. The Advanced Safety Tech package comes with dual entertainment screens in the back of the front seats, and includes tons of safety features. Well worth the money ($995) when … buying. Shifts smoother and drives better than the gas model. The third row seats are Stow and Go so they store under the floor for more storage. Be sure and check the tax incentives when buying new, at least $7500 federal, states also have different ones (Texas - $2500). Very happy with mine so far.
5 out of 5 stars
LOVE THIS VAN!!!
Bunnylv, 06/25/2020
2020 Chrysler Pacifica Hybrid Red S 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
I just traded in my leased 2018 Pacifica Hybrid Limited for a 2020 Pacifica Hybrid Limited Red S, which has Ferrari Red seats with a black exterior and a black-out interior and black rims. I loved my 2018 as well, however, it was lacking the Safety Tec and Tri-Pane sunroof....and of course that awesome red and black interior!
I had an Odyssey in the past which I also loved, except the … gas was a killer, as I averaged about 18 miles per gallon. Now, I can go months sometimes without needing to fill my tank. I average 50 to 70 miles per gallon on a daily basis, except long trips where I am using just gas, however, I still average 28-36 miles per gallon.
I don't have kids, just a Doberman, but I love a minivan! And this one is almost bordering on....dare I say it...cool. I have had no issues with either my 2018 or 2020 van. The technology is top notch, the safety features are amazing and it drives very well. But I am no longer the lead foot I used to be in my youth, so maybe if that was the case I would have a different opinion. I also only would buy import cars in the past. The Pacifica is the first domestic car I have bought in over 35 years and it is probably my favorite car ever! I don't love the Chrysler dealerships, as I find them much more difficult to work with than import dealerships, however, I have not had any problems with Chrysler Corp itself.
So to summarize, there is much to love about a fully loaded Pacifica Hybrid....it is a luxury car in the form of a minivan, with all the perks and features of a luxury car, but with the addition of space, convenience and great fuel economy. To me, because I am a small female, the only downside is the lack of Stow-n-Go seats, because those seats are very heavy to remove and replace. Perhaps Chrysler will be able to configure the Hybrid with all the features of the gas model, like power 3rd row folding, the vacuum, etc, but that is so minor compared to what you do get in this van already.
More about the 2020 Chrysler Pacifica
Used 2020 Chrysler Pacifica Plug-in Hybrid Overview
The Used 2020 Chrysler Pacifica Plug-in Hybrid is offered in the following styles: Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT), Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT), Hybrid Touring 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT), Hybrid Limited 35th Anniversary Edition 4dr Minivan w/Prod. End 01/20 (3.6L 6cyl gas/electric plug-in hybrid EVT), Hybrid Red S 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT), and Hybrid Touring L 35th Anniversary Edition 4dr Minivan w/Prod. End 01/20 (3.6L 6cyl gas/electric plug-in hybrid EVT). Pre-owned Chrysler Pacifica Plug-in Hybrid models are available with a 3.6 L-liter plug-in hybrid engine, with output up to 260 hp, depending on engine type. The Used 2020 Chrysler Pacifica Plug-in Hybrid comes with front wheel drive. Available transmissions include: electrically variable-speed automatic.
What's a good price on a Used 2020 Chrysler Pacifica Plug-in Hybrid?
Price comparisons for Used 2020 Chrysler Pacifica Plug-in Hybrid trim styles:
- The Used 2020 Chrysler Pacifica Plug-in Hybrid Hybrid Limited is priced between $36,000 and$44,999 with odometer readings between 2342 and44559 miles.
- The Used 2020 Chrysler Pacifica Plug-in Hybrid Hybrid Touring L is priced between $39,998 and$41,999 with odometer readings between 10517 and11182 miles.
Shop with Edmunds for perks and special offers on used cars, trucks, and SUVs near Ashburn, VA. Doing so could save you hundreds or thousands of dollars. Edmunds also provides consumer-driven dealership sales and service reviews to help you make informed decisions about what cars to buy and where to buy them.
Which used 2020 Chrysler Pacifica Plug-in Hybrids are available in my area?
Used 2020 Chrysler Pacifica Plug-in Hybrid Listings and Inventory
There are currently 14 used and CPO 2020 Chrysler Pacifica Plug-in Hybrids listed for sale in your area, with list prices as low as $36,000 and mileage as low as 2342 miles. Simply research the type of used car you're interested in and then select a prew-owned vehicle from our massive database to find cheap used cars for sale near you. Once you have identified a used or CPO vehicle you're interested in, check the AutoCheck vehicle history reports, read dealer reviews, and find out what other owners paid for the Used 2020 Chrysler Pacifica Plug-in Hybrid.
Shop Edmunds' car, SUV, and truck listings of over 6 million vehicles to find a cheap used, or certified pre-owned (CPO) 2020 Chrysler Pacifica Plug-in Hybrid for sale near you.
Can't find a used 2020 Chrysler Pacifica Pacifica Plug-in Hybrid you want in your area? Consider a broader search.
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Should I lease or buy a 2020 Chrysler Pacifica?
Is it better to lease or buy a car? Ask most people and they'll probably tell you that car buying is the way to go. And from a financial perspective, it's true, provided you're willing to make higher monthly payments, pay off the loan in full and keep the car for a few years. Leasing, on the other hand, can be a less expensive option on a month-to-month basis. It's also good if you're someone who likes to drive a new car every three years or so.
Check out Chrysler lease specials
Check out Chrysler Pacifica lease specials
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