Used 2018 Chrysler Pacifica Hybrid Minivan Consumer Reviews
Used Pacifica Hybrid for sale
...6
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
False Advertising for ability to tow
Deb, 05/05/2019
2018 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
10 of 15 people found this review helpful
“Best in class-towing capability of 3600lb”. When in reality, if you add a towing package, it voids the power train warranty. The owners manual YOU DONT GET UNTIL YOU OWN THE VEHICLE says very plainly, “This vehicle is not permitted to tow.” Shame on you Chrysler! I got suckered. Save yourself the headache and go with a car manufacturer you can trust, like Honda.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Awesome vehicle with safety and fuel efficiency
Krishna puttagunta, 05/21/2019
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
2 of 2 people found this review helpful
I was driving 2016 BMW X3 and bought this van few days back. So far, the acceleration on electric and hybrid is amazing . The electric torque gives a good feeling of quick acceleration and did not get the feel that I am driving a big van. I bought new 2018 Pacifica limited and based on my two days of driving , I am getting 33 miles per full charge of battery and switched to gas. You may get bit more engine noise and lag in torque in hybrid mode initially but after some time it smoothens out and vehicle performs fine. I am yet to check fuel estimate on hybrid mode . Regarding the safety features, they work great. The lane assist smoothly glides your vehicle into lane and you don’t have to stress out much to keep the vehicle within lane like I used to do with bmw , similarly the camera and park sensors are of great help parking , taking out of garage and checking surrounding especially when in school. I even had active breaking come on and save me from colliding during my travel on busy highway . The pain point so far is that the side view mirrors don’t have electronic folding options and you have to fold them manually, it is pain to do so when taking in and out of my garage . Other problem I had was that the I forgot to close cap for plugin point and vehicle did not warn me and when I backed out from garage this cap got scratched on side wall. So far the vehicle is great for my daily commute of 38 miles
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2.5 stars
Kimchi, 12/12/2022
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
3 of 4 people found this review helpful
I wanted to love this vehicle so much, but in the last 4 years and 55k miles we have had so many recalls and warranty repairs that I just do not have a lot of confidence in the vehicle. Not to mention that the dealership is always super backlogged so even a scheduled repair/recall is a nightmare. I'm giving 2.5 stars because the ride is so smooth and the van is so comfortable, but I just felt like it was always in the shop for something. We had to replace the vent shutter twice because of the dash clicking sound, we had to replace the control arms and repair the steering column, the battery holder breaks on the earphones, we had to have one of the dvd players replaced, all in 4 years plus all of the recalls. We had our 2013 town & country for 5 years and 99k miles and never had any issues. This van was a headache.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Parts take forever
Rod Howard, 01/25/2020
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
4 of 7 people found this review helpful
While we love the van it has spent more than a month in the shop in just over a year of ownership. Almost all of the time is waiting for parts to be available. Bought this van late in 2018, it is a very nice car, likely the most comfortable car we have ever had and our very first van. After a month I went out in the garage to find the floor covered in antifreeze, got it into the shop to find it had a cracked radiator. After a few days it was fixed and all was well. Fast forward to December of 2019 and the heat goes out and an engine light comes on right before Christmas, got it into the shop where they took a full day running diagnostic finally saying they found a loose connection tightened it and all was fixed. A few days after Christmas we are in the road with kiddos heading 6 hours away to visit family for the holidays, we are a few hours from home when the heat goes out again and the engine light comes on. We keep going without heat for the trip and get it into the shop on January 4, 2020 right after we got back into town. That was three weeks ago now and the shop finally left a message today that they got the parts to fix the heat and the heat was working. They also said it did not clear the code and needed another part and that I should have my new van back in one more week. So if I finally get my van back next week it will have been in the shop for close to 5 weeks in just 15 months of ownership, very sad. I would think Chrysler would look to have amazon do their distribution as they seem to be able to get about anything one could want delivered in a matter of days.
Kuestionable Kuality
Jim, 04/02/2020
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
4 of 7 people found this review helpful
We bought the van at the end of 2018 to get the tax incentive, not a rebate! The van was an early 2018 build and the last one in the dealer inventory. I should have looked closer as this one was full of defects. Check engine light while being while in prep; they reset it saying it was because of the gas cap. (it's part of the fuel door) After a few days, light on again. 4 days in shop for isolation valve. Then the clunking started;, in the doors and front suspension, the dash had a defect that they said I might have done. they performed service on the wheel bearings and couldn't find the door noise. The 'bearing' got worse during the first road trip. The front strut was replaced. They ordered a new dash cover after it started to bubble in a different area. I couldn't schedule battery charge time; exterior trim misaligned and hard to fill gas tank to full are some more problems. They fixed the charge problem, but there are still rattles/clunking/popping noises coming from the doors and got another check engine light. It was an engine stall, light was reset. The van drives nice, quiet and gets great mileage. The first year I only drove it 9000 mi. 18+ days in shop.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
...6