Used 2016 Chevrolet Suburban Consumer Reviews
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We have a limited number of reviews for the 2016 Suburban, so we've included reviews for other years of the Suburban since its last redesign.
Worst Car EVER!
Taylor Lonon, 09/28/2017
2015 Chevrolet Suburban LT 4dr SUV 4WD (5.3L 8cyl 6A)
10 of 11 people found this review helpful
I bought a 2015 Suburban in February of 2016, since I have had the rain sense windshield wipers sensor go out, the door ding sensor go out, the throttle response sensor (twice) go out, parts of the outside of the car fall off, the sunroof leak, the rubber covers on the sunroof sides tear out, the DVD system go out, and now my brakes are out. Took it to the dealership they said it was the brake booster, they fixed that, picked it up yesterday, still no brakes. Now, they're saying best case I need a vacuum pump, worst case I need a vacuum pump, vacuum pump to booster hose, vacuum brake booster, and a brake master cylinder. I am so frustrated, this is a $70,000+ car, it shouldn't be having problems like this.
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2016 LTZ used in limo biz has serious problems
Bryan, 08/02/2016
2016 Chevrolet Suburban LTZ 4dr SUV 4WD (5.3L 8cyl 6A)
12 of 14 people found this review helpful
I've owned numerous GM vehicles both for personal and business use and this is the first time I've been disappointed and regretted my purchase. Here are the major problems I have: 1) The audio for navigation instructions randomly turns on although I have the settings (2 of them) for audio instructions is turned off. Once the audio comes on, only way to get it off, is to shut off engine and open car door to reset system. Sometimes this won't work the first time. 2) The A/C compressor frequently makes a loud rattling noise. 3) The transmission occasionally slips from 2nd to 3rd gear. Less serious problems: 1) HUD for navigation system doesn't efficiently display info compared to other HUD I've used. 2) Seat vibration for "close impact" is poorly designed compared to other I've used - the whole passenger compartment can hear when the seat is vibrating it is so loud - other option for "close impact" is an audio alarm, but even at lowest audio setting, it is annoyingly loud. 3) The cabin heat/cooling system often functions weirdly. Often air temperature gets warmer even though temperature controls have not changed. I've never owned a vehicle where I've had to regularly adjust the temperature. Positives: It rides nice, and is comfortable to drive and although acceleration is underwhelming, I do like the mpg the vehicle gets. Lastly, this suburban I own doesn't seem like an anomaly - I've talked to other limo companies with 2015 & 2016 Suburbans or Escalades, and they all have had similar problems. Thus far, I've had vehicle into dealer 3 times, and none of the problems have been fixed since they could not "replicate" the problem. I've now made a video recording of navigation problem, and the A/C is almost always making noise now, so am hopefully the 4th time to dealer will work.
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Loyal Suburban owner regrets this purchase
Patrice Mc, 05/12/2019
updated 05/13/2020
2016 Chevrolet Suburban LT 4dr SUV (5.3L 8cyl 6A)
15 of 18 people found this review helpful
Since I have owned this vehicle I have had more problems with it than all my previous suburbans (which were much older and had many more miles on them) combined! Fortunately, we purchased an extended warranty at the time of purchase but I had problems with the tires and balancing over and over from the time of purchase, A/C System has gone out, vacuum pump on brakes failed and the transmission has gone out. It is not even four years old and I have ~ 72K miles on it . When the brakes and transmission failed it is fortunate that I did not have a tragic accident since there was no warning light or any indication that there was a problem. Additional problems this year when my suburban completely shut down on me! I had to have it towed again, did a lot of reading and research on the internet and found that they had a bulletin out for the negative battery cable. Told the Chevy service guy but he said there was no problem with my truck, they ran diagnostics and updated something in the software, sent me home. Shut down on me again, had it towed, it was the negative battery cable. Your vehicle can literally shut down on you in the middle of driving! This car has put me into so many dangerous situations with the failures it has had and I no longer trust it.
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A lot of problems
Manik, 10/01/2017
updated 04/02/2018
2015 Chevrolet Suburban LT 4dr SUV 4WD (5.3L 8cyl 6A)
7 of 8 people found this review helpful
Brake pump factory defect. Dealership waited for me to go out of warranty so I pay to fix it. Had to change front rotors on 20,000 miles. This is the truck full of problems. GM is selling straight garbage! They only spend money on packing the car instead of putting in wood quality parts.. total garbage.
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severe buffeting/booming, no GM Support
Suburban Owner, 12/29/2015
updated 01/07/2022
2015 Chevrolet Suburban LT 4dr SUV 4WD (5.3L 8cyl 6A)
9 of 11 people found this review helpful
2022, not much to report other than the paint just gets worse with time. It runs well. It's been paid off for years at this point so I will probably just paint it and keep it until I can get an all-electric replacement be it a 'burban, Expedition, or similar. Well its 2020 and the truck is about 5 years old. The roof paint looks as though it is about 20 years old with the base coat fading under the clear. This truck certainly has its virtues, it tows very well, is actually quite capable off road (locker really works), excellent in the snow, etc... does truck stuff very well. However, for the price point, the buffeting and fading paint are just unacceptable. I don't think I will buy another especially since they no longer have a solid rear axle. That rear axle was a key defining feature vs. the Expedition but now it's more of a toss up. Update, December 2017, I fabricated some rubber supports to wedge between the roof rack and roof to keep it from buffeting/booming. GM is a nightmare to deal with on this issue. These trucks are simply flawed. They have extremely thin sheet metal that is poorly supported. I would recommend waiting for the next body restyle before considering a purchase. Hopefully the sheetmetal gets thicker where it needs to be and is better supported. Drive it a lot before you buy. These trucks have an issue where the roof comes detached from the roof bows. This causes cabin booming like being inside a big drum. The roof will start to flex causing pressure changes that hurt your ears. It sounds like driving with a window down when they are all up. Our dealer reattached the roof bows but they came detached in a few months and the issues returned. GM will not support anymore work and will not return calls regarding the buy back we had been pursuing. It appears only legal action would work at this stage. Beyond this issue the truck is great. Fuel economy is incredible for a vehicle of this size. The interior is best in class. Unfortunately, this booming/buffeting issue is to hard to live with.
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