Used 2016 Chevrolet Suburban Consumer Reviews
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Loyal Suburban owner regrets this purchase
Patrice Mc, 05/12/2019
updated 05/13/2020
2016 Chevrolet Suburban LT 4dr SUV (5.3L 8cyl 6A)
16 of 19 people found this review helpful
Since I have owned this vehicle I have had more problems with it than all my previous suburbans (which were much older and had many more miles on them) combined! Fortunately, we purchased an extended warranty at the time of purchase but I had problems with the tires and balancing over and over from the time of purchase, A/C System has gone out, vacuum pump on brakes failed and the transmission has gone out. It is not even four years old and I have ~ 72K miles on it . When the brakes and transmission failed it is fortunate that I did not have a tragic accident since there was no warning light or any indication that there was a problem. Additional problems this year when my suburban completely shut down on me! I had to have it towed again, did a lot of reading and research on the internet and found that they had a bulletin out for the negative battery cable. Told the Chevy service guy but he said there was no problem with my truck, they ran diagnostics and updated something in the software, sent me home. Shut down on me again, had it towed, it was the negative battery cable. Your vehicle can literally shut down on you in the middle of driving! This car has put me into so many dangerous situations with the failures it has had and I no longer trust it.
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2016 LTZ used in limo biz has serious problems
Bryan, 08/02/2016
2016 Chevrolet Suburban LTZ 4dr SUV 4WD (5.3L 8cyl 6A)
12 of 14 people found this review helpful
I've owned numerous GM vehicles both for personal and business use and this is the first time I've been disappointed and regretted my purchase. Here are the major problems I have: 1) The audio for navigation instructions randomly turns on although I have the settings (2 of them) for audio instructions is turned off. Once the audio comes on, only way to get it off, is to shut off engine and open car door to reset system. Sometimes this won't work the first time. 2) The A/C compressor frequently makes a loud rattling noise. 3) The transmission occasionally slips from 2nd to 3rd gear. Less serious problems: 1) HUD for navigation system doesn't efficiently display info compared to other HUD I've used. 2) Seat vibration for "close impact" is poorly designed compared to other I've used - the whole passenger compartment can hear when the seat is vibrating it is so loud - other option for "close impact" is an audio alarm, but even at lowest audio setting, it is annoyingly loud. 3) The cabin heat/cooling system often functions weirdly. Often air temperature gets warmer even though temperature controls have not changed. I've never owned a vehicle where I've had to regularly adjust the temperature. Positives: It rides nice, and is comfortable to drive and although acceleration is underwhelming, I do like the mpg the vehicle gets. Lastly, this suburban I own doesn't seem like an anomaly - I've talked to other limo companies with 2015 & 2016 Suburbans or Escalades, and they all have had similar problems. Thus far, I've had vehicle into dealer 3 times, and none of the problems have been fixed since they could not "replicate" the problem. I've now made a video recording of navigation problem, and the A/C is almost always making noise now, so am hopefully the 4th time to dealer will work.
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2016 Chevrolet Suburban for sale near you
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The worse transmission ever made.
Marcos, 02/26/2021
2016 Chevrolet Suburban LTZ 4dr SUV (5.3L 8cyl 6A)
4 of 4 people found this review helpful
This car is so beautiful, it is all we wanted. 2016 Chevrolet suburban LTZ. We did wait a few years to get it cheaper, we bought it on January 2021. Drove it for like 20 days, took a trip to Orlando and the bad memories started to happen. Transmission when out at 102000 miles, at the beginning of our vacation.. a total disappointment. I didn't get a extended warranty. I had owe 4 suburbans in the past from 2004, 2005 models.. had them from 150000 miles sold them running at 223000 miles.. never had a issues. Even tow my camper and never happened. This transmission are crap. I have to install a new one in Orlando FL that cost us $5400 dollars. Do not buy this vehicle without a extended warranty.
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DO NOT BUY SUBURBAN!
Tom Carroll, 10/30/2018
2016 Chevrolet Suburban LS 4dr SUV (5.3L 8cyl 6A)
5 of 6 people found this review helpful
I own a 2016 Suburban. So far, the AC has gone out ($800), the transmission failed ($4,500) & the interior lining is cracking. I have three friends who also bought 2016 - 2017 Suburbans that have had the AC go out. This automobile is a lemon. Do not buy.
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Do not buy this vehicle
LS, 09/29/2021
2016 Chevrolet Suburban LTZ 4dr SUV (5.3L 8cyl 6A)
3 of 3 people found this review helpful
This truck has given us so many issues. We bought it used with 20k miles on it and we've had to replace the A/C compressor and now the transmission needs replacing at 83k miles. So extremely frustrating!!!