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Used 2013 Chevrolet Suburban Consumer Reviews

4.5 out of 5 stars
30 reviews

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We have a limited number of reviews for the 2013 Suburban, so we've included reviews for other years of the Suburban since its last redesign.

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Pros
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5 out of 5 stars

Great family hauler

jeff ecker, 10/17/2018
updated 10/25/2021
2010 Chevrolet Suburban LTZ 1500 4dr SUV 4WD (5.3L 8cyl 6A)
9 of 10 people found this review helpful

With four kids and doing a lot of winter traveling in New England this Suburban was perfect. Holds all of our gear, feels safe on the road and no vehicle is better driving on the highway with a car full. Mechanically solid. Electronics leave a bit to be desired. Little things like cruise control and rear window wiper stopped working for no known reason. Brakes have to be replaced more often than normal and the front suspension has had to be rebuilt. But it's a heave vehicle so I guess that's normal and to be expected.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
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2 out of 5 stars

Great vehicle with poor GM support

John Costin, 01/06/2016
updated 01/07/2019
2011 Chevrolet Suburban LT 2500 4dr SUV (6.0L 8cyl 6A)
12 of 14 people found this review helpful

This is a great vehicle and was just the right size for my whole family. I bought this vehicle used and was a good deal so I jumped on it. A few months after we took possession of the vehicle, the dashboard started to crack by the passenger-side airbag and then on top of the instrument cluster. I come to find out that this a common and very documented occurrence on 07-13 full-size GM trucks and SUVs. The bad part of this is that GM will not recall this issue even though the cracks occur in the same places in all of these vehicles. They say it's not a safety issue - wait until the airbag deploys and the plastic shrapnel come flying towards you or the dashboard rips apart during a crash and slices through your arms, head, etc. Even worse is that GM dealerships are being authorized to repair this with GM's consent but there is no uniform pricing. Some customers are paying $100, some pay $300, others pay $750 while others do not have to pay anything. First of all, this is not the consumers' fault that these materials are defective so the customer should not have to pay anything. I have had cars and trucks from other manufacturers that were more than 5 years old and the dash and every other interior material seems to be just fine. Suffice it to say, we're not buying another GM product again. Update: The Suburban has been traded - good riddance.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Smooth luxury tank

Second suburban Mom, 01/30/2018
2013 Chevrolet Suburban LS 1500 4dr SUV 4WD (5.3L 8cyl 6A)
8 of 9 people found this review helpful

I love my suburban. It’s a great secure feeling to be in a strong, durable, reliable vehicle. My two kids learned to drive in this car and allbe it’s massive size the convenient adjustable gas pedal and seat allows even the shortest of people to get in and raise the seat high enough to see over the hood. The only issue I have is that it doesn’t have as much clearance under the vehicle as the older models use to built into the standard vehicle....and I refuse to pay to get a lift kit. Additionally I wish the NAV console was located slightly higher for ease of seeing while driving.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4.75 out of 5 stars

I Love My Suburban (Big Black)

Dr. of Goop, 09/24/2010
2010 Chevrolet Suburban LTZ 1500 4dr SUV (5.3L 8cyl 6A)
4 of 4 people found this review helpful

I've had everything from Corvettes to Jeeps (my family owned 3 new car franchises) and for a "Grown Up" the Suburban is the perfect vehicle for me at this stage (50 years old). My black LTZ gets looks everywhere because it evokes the Secret Service / Government impression. The LTZ package offers all of the amenities that I need. My actual mileage is a very respectable 15 MPG and would be substantially better if I didn't use the remote starter so much (to warm/cool the interior). Also, mileage would be better if I didn't have such a heavy foot. For me this is the right vehicle at the right time.

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5 out of 5 stars

Best Vehicle Ever

proud_american, 04/15/2011
2011 Chevrolet Suburban LS 2500 4dr SUV 4WD (6.0L 8cyl 6A)
36 of 52 people found this review helpful

This thing hauls, well, pretty much everything. My Family of six and 3 other adult relatives, the shortest being around 5 foot 8, travel with unbeleivable comfort. Bottom line, there is no better SUV on the market than you will find at a GM dealership.

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3.5 out of 5 stars

The car luddites built

zorro_oscuro, 01/29/2014
2013 Chevrolet Suburban LT 1500 4dr SUV 4WD (5.3L 8cyl 6A)
13 of 20 people found this review helpful

I'd had a Chevy Tahoe that I basically drove into the ground after 16 years and almost 200k miles, it was time to let it go. I liked the car so decided to go with a Suburban because of the extra room. Biggest financial blunder of my adult life. I've only had the car about 9 months, so I can't really comment on the bones. I was shocked that so much of the body is now cheap plastic. As far as technology goes, I'm surprised it even has a radio. It's so far behind the times that it's an embarrassment to drive in Silicon Valley. I kid you not, my motorcycle helmet has a better designed "infotainment" system.

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5 out of 5 stars

Great family car

Camila, 06/02/2021
2012 Chevrolet Suburban LT 1500 4dr SUV 4WD (5.3L 8cyl 6A)
2 of 2 people found this review helpful

Great family car 🚗

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4.88 out of 5 stars

The Granddaddy of SUVs

Dan, 05/29/2010
2010 Chevrolet Suburban LTZ 1500 4dr SUV 4WD (5.3L 8cyl 6A)
2 of 2 people found this review helpful

This is our second Suburban. After watching people use and enjoy these big rigs for years, we finally joined the other Suburban owners and we love them. For a "do everything, go anywhere and do it in absolute comfort", it is really hard to beat a Suburban. A/V controls are not as easy to use or see as the 2005 model and I really don't like the seats as well. But otherwise, everything is improved, especially the structure of the chassis, fit and finish and especially the addition of the 6 speed automatic transmission. We really planned to buy a new Expedition EL and test drove both of them several times, but the ride and quietness of the Suburban won out.

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3 out of 5 stars

Mechanically sound vehicle; body rust is terrible!

JFPorter17, 02/07/2022
2012 Chevrolet Suburban LTZ 1500 4dr SUV (5.3L 8cyl 6A)
3 of 4 people found this review helpful

We've owned our 2012 Suburban LTZ since new. I've kept up with all maintenance and I have to say, it's a mechanically sound vehicle. At 160,000 miles, it runs great although it burns a quart of oil every 4,000 miles and has since 100,000 miles. Despite waxing twice per year and car washes at least weekly, it began rusting after 7 years and 100,000 miles. First it was one corner of the hood and then it was both rear quarter panels where they meet the bumper cover. GM refused to acknowledge this as unacceptable and claimed, "our engineers have never seen this before". It's a shame that a $60,000 vehicle (in 2012) began rusting after 7 years. For this reason and because GM refused to stand behind the problems, I have decided never to buy another GM vehicle.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Amazing vehicle

Joseph, 04/13/2022
2012 Chevrolet Suburban LTZ 1500 4dr SUV (5.3L 8cyl 6A)
2 of 3 people found this review helpful

I bought a 2008 chevorlet suburban ltz it has a great interior gas mpg could be improved but dash is a problem I would recommend it not to mention some are not like this one some could have problems

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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