Used 2002 Chevrolet Suburban Consumer Reviews

Love it

I bought my 4WD 'burban new and finally gave it to the kids at 142,000 miles. Only thing that ever failed was the fuel pump ($600). Very reliable and got over 17mpg on freeway! Extremely comfortable to drive and handled like a luxury car. My other 4WD owning friends referred to it as "the pillow barge". I wish i still had it.

Best Big Family Rig.... HANDS DOWN!!!

Bought our 'burb with 85,747 miles. We were nervous about buying one with over 75k, but now I'd buy one with 150k on it... Previously we had a 2005 dodge ram 3500 long bed, we needed more room for the kids and this was the first obvious option. After owning this one I'll definitely buy another. It pulls our 23' travel trailer with ease and the whole family is comfortable. NO MECHANICAL PROBLEMS whatsoever, and 161,982 miles later we've done nothing more than maintenance and tires / brakes. the MOST DEPENDABLE VEHICLE I'VE EVER HAD!!

Great Car, Will never own anything else!

I bought my burb 6 years ago with 71000 miles on it, It now has 216000 and still going strong, never have had any major problems with it besides regular maintenance. Always starts and has never left me stranded, except for a flat tire, but thats not the car. This is my second burb and inbetween the two I owned and expedition, complained the whole time I owned the car. Got this burb and have never looked back. Passanger space is great and I have had 7 grown adults in the car comfortably for long journey's. Gas milage is about 13, but that is the only complaint I have. Its safe, I can see through the windows of the car in front of me. I would reccommend this truck to anyone

Nineteen Years of Ownership AA++

I bought this Suburban 19 yrs ago and call it my "land Yacht". We always take this vehicle on trips as it is just such a pleasure to drive down the road. It will consistently get 18-19 mpg which is great for such a large vehicle. We have had zero issues with this Suburban. It is our second time around with the first one a 1984 model. You can get 5 people and all their gear along with bicycles and other things on the roof rack. The versatility of this vehicle is endless. We are now in our 17th year with this Suburban. We drove the first one 22 years of great service and that is what prompted getting another one. Our kids are now out of the house and we keep this one in the garage most of the time. We have had no mechanical failures with this Suburban and think GM did a marvelous job of design and dependability.

2002 Z71 Suburban

There is no better looking Suburban then the Z71. The ride is not that much stiffer the the LS & LT.

The best vehicle I've ever owned (Z71 package)

This is the third Suburbans I've owned in less than an year. Bought this one with 265,xxx miles on it and tuned it up a bit... Drove it almost 1,000 miles weekly to test its reliability and for work, etc.. then drove it across the country in 3 days after 270K with some of the existence problems in the transmission and other components but it didn't even break down once since. Others might said that GM makes unreliable vehicles. Suburbans are the best! I would recommend anyone buy the similar used Suburbans of the 8th and 9th generations instead of the present generations!

240k & STILL Running STRONG!

We purchased out Burban NEW and 240k miles she still looks like the day we drove it out of the showroom. I have to replace the fuel pump next weekend and that's it. Over the years, we (KNOCK ON WOOD) have had minimal problems even while pulling our 2007 27 K-Z Travel Trailer!

Not happy

Well, this is Suburban number 3 for my family and will probably be the last one I buy. We love having the room for our son, the dogs, and all our gear, but this is a money pit. Gas mileage is 14.2 running 70-75mph, replaced fuel pump at 85,000. Between 85,000 and 100,000 we have spent $3200 in repairs. Add in the tune-up, brake flush, radiator flush and we are over $3500. The Suburban is probably one of the best vehicles in terms of meeting the needs of our family (pulling a boat, hunting, traveling, etc), but the fact that I can't get 100,000 miles out of a vehicle without a pile full of repairs is insane. Unless you can trade every 3 years on new, don't buy a Suburban.

Love My Suburban

I love my Suburban. With 80,000 miles on it, it has cost me less in maintenance than my Honda scooter with 4k. Be prepared for the gas bill, but be pleasantly surprised by the lack of maintenance cost. I do regular oil changes, have changed tires twice, and just got my first brake job. I love my 'burban. It's about to haul me, my wife and our two dogs on a three week camping trip across the country, and I have no worries about it's performance. Buy American! You wont be disappointed!!!

This is it!

I just purchased my Surburban abotu a month ago and I love it. I was a little disappointed with the 2-wheel drive feature but I realized that I do not live in the mountains and I do not plan to plow any snow anytime soon. This SUV is unreal, it has a smooth ride like my friend's Lexus. (not quite, but you get the point) If you have the chance, get one.

No minivan for us.

We upgrade to the Suburban from a Dodge Ram due to our expanding family. We first test drove the Tahoe and then the Suburban. The Tahoe felt like it had too much sway, the Suburban was more "with the road". We were also sold on the massive amount of room behind the 3rd seat. After the warranty expired we discovered that the intermitent wipers were not working correctly and the intermediate steering arm needs to be replaced. The steering arm was said to be a common problem by our dealership, but one we would have to pay for. Same with the wipers. The only other concern I have is the side of the driver's seat is starting to tear.

Problem after Problem

If I can keep it out of the shop I may start to like it. The air conditioner has broke twice with the same problem....turns on full blast and none of the controls will turn it off (even if you turn the vehicle off it still runs). CD player broker after only using it 10 minutes. The brakes squeal most of the time and the dealer says that is normal. The Firestone tires make a whine noise and the dealer said I must rotate tires after every OIL CHANGE (yeah right) to prevent cupping. The power windows squeak on roll down. The transmission slips and the dealer said it's within specs. Other than the above problems the LT Sub is great (sarcasm).

Trophy

Last suv you will ever need. It will outlive you 😂

FANTASTIC VEHICLE

NOT MUCH TO SAY OTHER THAN THIS IS A GREAT TRUCK. VERY SMOOTH AND POWERFUL AND GREAT AT HAULING PEOPLE AND GEAR. MY MILAGE IS BETTER THAN 17 ON HIGHWAY, AND I MOVE. EVEN IN CITY I'VE NEVER GOTTEN BELOW 15. I CARRY FOUR TO EIGHT PEOPLE OFTEN AND LOTS OF GEAR. NEVER A SINGLE PROBLEM, NOR A SINGLE BLEMISH. PAINT STILL LOOKS NEW. HAULS TRAILER WITH NARY A WHIMPER (I PASSED MANY CARS GOING UP MOUNTAIN GRADES WHILE PULLING A CAMPER -- AND GOT 17

What a way to build a vehicle !

I have had this vehicle since new and only had a couple of problems. The I- Shaft for the steering (GM knows of this problem and repaired it), 2 master cylinders (covered under extended warranty). Drives rock solid, in snow, water, dry pavement. Pulls boat trailer and race trailer with little problem. Bigger motor would have been better choice and a Duramax Diesel would be better.

Great Traveling Car, too many repairs

Bought 1 year old with 27k miles. Drives like a dream, even in extreme snow/blizzard. Problem is reliability. Had AC replace at 50k, transmission at 60k, transmission at 90k, transmission at 110k. Never towed anything, just issues with transmission. With complaints said, we feel ultra safe traveling, even in extreme blizzards when other cars are spinning off the road. Put Yokohama AT/S tires on it, and can go anywhere in sun/rain/snow.

Satisfied owner

Vehicle has been completely trouble free for 100,000 miles. Very solid and stable at high speeds has held up real well as a vehicle used for kids sports and to towing my boat. I will be buying a new one in the fall. Just the most vehicle for the money in the market.

Only one Suburban, no competition!

The General just keeps making them better. And listen up folks..besides being fast with loads of horse power....They get GOOD mileage! I stay above 16 in town and often go over 20 on trips. I know Edmonds likes to knock GM but I can attest they are full of "you know what"!!! Their bias shows when they say the 'Burb's are gas guzzlers and the Ford Expedition's aren't... The 'Burbs get far better mileage but you'd never now it from Edmund's anti GM minion's!

Great vehicle but bad year for transmission

I have no problems at all with this vehicle except the fact I had to have the transmission rebuilt @ 85000 the fuel mileage is better than 17 miles per gallon on highway I get about 21 to 22 miles per gallon on the highway and if you don't believe me try it I drove from my house to Pittsburgh Pennsylvania and back which is about three and a half hours to 4 hours round trip and still had over half a tank of gas

Lemon

We have spent alot of money keeping this on the road and running.

Like a Caddy only bigger!

I bought my 'Burb last October from my husband's sister. I previously drove a '96 Buick Roadmaster. The Buick got 30 mpg and the Burb gets 15-18. I had to get up off the road because I was tired of the other car's headlights in my eyes. I am 5-2". I now can see ahead of the cars in front of me to see what's happening in traffic. The comfort is great with the heated leather seats and in the winter, the pushbutton auto 4WD is great! This truck feels like a car and handles solid. No trouble yet with repairs and although it has 260,000km it still feels tight. Love the room and attention to the details for passengers in the back. Loved the Buick, but love this even more. Suburban forever!

Suburban

This is a great vehicle we have traveled many places in this vehicle and have had only minor problems. We have replaced the fuel pump and u-joints. This is a great vehicle my husband has a 2001 he has 293453 miles and only replaced the alternator. This is our third Suburban and we will be buying another Suburban soon.

Awesome large family travel

Best vehicle ever owned

Poor Reliability

I have been owning Subs for about 10 years now. I am not sure I will own one again though. I am so tired of all the mechanical issues I have had to go through with them. I am not hard on my vehicles, change oil every 2500 miles, do all regular preventative maintence (tune up at 85,000 instead of 100,000 miles). I currently have stuck just about $3000 into this vehicle in the past 6 months. It now has 89,000 miles on it and I have done the following: fuel pump ($1100), transmission flush and filer change ($240), left front wheel bearing ($412), anti-lock brake module ($975), and other misc items that needed fixing. This might be my last Suburban I ever own.

Great SUV

We are so happy we purchased this SUV. We have always been Honda/Toyota buyers. We previously owned a Honda Odyssey and had some safety concerns with our children in the third row, heads up against the back glass, not to mention lack of storage in the minivan once you use the third row. We also needed 4WD for our winters. We looked at Toyota Sequoia, but heard great things from other families about the suburban. For the price, it was a no brainer. We absolutely love it. Repairs are very inexpensive and we have been amazed at the reliablility and the luxurious interior. For the size of the car, gas mileage has not been as bad as we thought - we did'nt get much better with our minivan.

2002 Suburban

3/4 ton is the perfect camping vehicle. Room for the crew and performance to keep them safe. After 80k miles it is still like new. Mileage is not the best, but when you have to tow you have no choice.

A Real Disappointment

I have never had a car with more problems than the Suburban. In 3 years, we have replaced a transmission, power steering (twice), speed sensor, manifold gasket (the list goes on and on). It is amazing that in 40+ years of making this car, it still has so many shortcomings. And, by the way, don't believe the mileage estimates -- you'll get 12mpg if you are lucky!

love my chevy truck!

Towing, Hauling & Feeling Good

This vehicle was the perfect fit for a family of six that camps, hauls gear, drives to vacation destinations, and tows a boat. Nice features and ride make it feel like a luxury vehicle, but the marvel is in the engineering and safety.

the suburban stinks

I have had nothing but problems with my suburban.... from the breaks squeaking (which was never resolved, gmac's answer to that was 'sorry, it's just how the mettallic break pads work - there's nothing we can do'), to fluid leaks (steering and air conditioning)to having the seats warped- all within only two years of owning it! I will never purchase a chevy again and I suggest you don't either - at least not the suburban

The most unreliable vehicle...

I have owned many General Motors vehicles in the past and have had better than average results. I purchased the Suburban for the seating capacity and the towing capability. It is a very comfortable vehicle and pulls very well. That's the good part. To make a long story short, this truck has been in the shop 12 times in less than 2 years for various items. Some examples are 3x for replacment of steering linkage, 4x for air conditioner repair, and the latest (for which GM will lose my lifetime business) the rearend differential went out. For those not familiar with trucks, this is a part that just doesnt break. (The dealer even said so) Still GM refused to fix. Im now looking at Nissan.

Needs a few minor changes!!!

Have had very trubs with this vehicle!! A great vehicle, great cargo space, good seating for the entire family.

Great SUV

This is my second Suburban. I rolled the first one. We bought this one with 113,000 miles on it and it still looks new. There is hardly any wear in the leather at all and the carpet still looks great. Maybe they didn't have kids? Have not had any problems yet. Love the comfort and ride. Much quieter than my 99'.

suburban driving

suburban's definitely the best,i'm really satisfied the way GM built this ute's. In 2 years that i have this SUV nothing but fun driving it specially on a long drive. The way the engine perform and the handling are truly awesome.

GM bulit this one right

I've now put on 6k. At 21k the stock Firestone tires were cupping already so the dealer put on Michelin LT M&S to close the deal. Very smooth ride and great traction. The solid command of the road is awesome! Love the steering compared to driving a front wheel drive van. No more pull! Last 2 tanks of gas got 16.4 mpg which I'm happy with. With bench seats all around the versatility for our family of 5 is great. Mom even enjoys the 40/20/40 front seat moving over close when we go out, haven't done that for 20 yrs! Kids say they like it better than our old conversion van after installing a 10.4' video system.

Chevy hits a home run

I bought my wife a new 02 Suburban for Mothers Day and traded in our 95. WOW. What a remarkable difference! I never dreamed GM could improve this much over the comfort and utility of the previous model. I owned 5 Toyotas before buying my first Suburban and now I am convinced that General Motors is sending a message back to Japan. America can build a sport utility vehicle better than they can and do it for less money. The Japanese have gone nuts over what the public will pay for their product primarily based on perceived value. Do yourself a favor and buy the Suburban, enjoy the space and save yourself some money!

Great family hauler

The Suburban pulls my 4500lb boat effortlessly. I was very impressed with the stability and performance under heavy load. The drive train is very well matched to this size vehicle. I have only had minor problems all of which were addressed by the Chevrolet dealership. They included a freon leak in the a/c system, a rattle in the steering linkage, and a malfunctioing seatbelt.

Great Touring Car & Excellent Tow Car

We put on over 30,000 miles a year about 1/3 of that pulling our 31ft Airstream which weighs in at about 7,800 lbs ready to travel. I track gas mileage. Highest 19.23 and lowest 11.48. With an overall average over 28,000 miles of 15.79 (that is 1/3 towing over mostly interstates. The ride, power and braking are great. . Living in the Chicago area, we appreciate the heated seats. Their lombar support is great on those long trips which may be five days straight towing. All in all a much improved vehicle over my previous 5 Suburbans and I really liked them very much.

Great for a big family!!

I bought this truck last year because we where expecting a new baby and needed more room. I LOVE this truck. It drives great and you can barely hear the engine running it is sooo quiet. I have had no big problems with it. Its great for hauling stuff too. I had to move my husbands 800 series bobcat and it pulled it so nicely. I could barely tell I was hauling it.

Great comfort and power

A strong,comfortable, and sure footed vehicle. My wife will settle for nothing but another suburban. She loves the heated seats and lots of room to haul gear. Plenty of power for our towing needs. Much better turning radius than the earlier models.

Chevy Suburban

I have owned 3 Suburbans and I can truely say a use my vehicle. I have had very few problems with my Suburban. I do adhere to the maintainence schedule that is suggested by the Dealer/manufacturer. I have gotten as high as 21 mpg, most of the miles on my vehicle are highway. I love my truck!

My old SUV on Sterioids

Cowboy caddy, redneck limosine were some nick names for the Burb that I used to utter in my mind when I would see one pass me in my 4Runner on the interstate back in my supremely loyal Toyota owning days. To be swayed away from Toyota to Chevy by the impressive Suburban should speak volumes to not only Toyota and other SUV designers but to the droves of rabid Toyota SUV loyalists (me being a former one). This ride rocks.

The Burb

It's been great with the exception of having to replace the catalytic converter which cost a few bucks! Sufficient power, drives smaller than it is, very quiet.

fast

i got a dayley rented Chevrolet Suburban 1500 LT. It has 33000 mi on it. it was $33,998. It has Leather Seats!Sunroof!285 Horsepower!4 Wheel Drive. and more! i looked at the Tahoe and it needs more room in the back. for stuff.

a

Drives great, quiet ride. I have not had any problems with the vehicle.

Awesome SUV

We purchased our 'Burban after much searching. First drive was first love. This rig drives like a dream! I owned a 1996 Impala SS prior to this, and it would give it a run for its money. It has excellent acceleration, corners flat, brakes that you can't believe, and a ride that is cushioned, but not soft. The paint...Wow! Looks miles deep when clean...When I drive (actually pry the keys out of the wifes hands) I cannot help but think "Chevy finally did this right". If you have a chance, drive one, you'll be taking it home. Oh, I almost forgot..On the way home from the dealership (400 mile trip), we got 20 miles per gallon.

Best Big Family Option

My kids like Sequoia because the beatifull exterior, but they preferred the comfortable interior of Suburban.

Suburban Review

Great! I use it to haul my family and to tow a camper. Outstanding power, comfort, and extemely reliable.

You get what you pay for

This truck has the z71 suspension, towing package, interior upgrades. I have not driven a full sized SUV that has driving this well. The rear locking differential is a wonderful feature to augment 4 wheel performance. A heavy vehicle for steep descents on ice. It’s imperative to know how to drive a vehicle in icy conditions when traversing this much weight. Comfort level is very high on and off road. Fuel usage is not overcome by the great power band of the motor - it still hurts to fill it up. Small price for the safety of my passengers. This vehicle is not to be compared to car based SUV's. Don't lift the suspension of this truck it becomes top heavy and loses its solid stance.

White LT 4x4

We bought our Sub after a minivan and station wagon. Nothing compares to it. It has great room to fit the family very comfortably. I love this truck. We bought it with 12k miles on it and have had no major problems. Fuel economy is decent considering the mass you are driving. We get 16-17 mpg on open road, and 11-12 around town. It is very capable in wintry weather, very stable and confidence inspiring. Auto 4x4 works great.