Used 2017 Chevrolet Silverado 3500HD Consumer Reviews
Used Silverado 3500HD for sale
We have a limited number of reviews for the 2017 Silverado 3500HD, so we've included reviews for other years of the Silverado 3500HD since its last redesign.
Not worth what I paid!!!
Jonn, 09/08/2015
2015 Chevrolet Silverado 3500HD Work Truck 4dr Crew Cab 4WD LB DRW (6.0L 8cyl 6A)
11 of 11 people found this review helpful
The truck has a bad problem with the electronic system and the dealership is not helpful when I have problems with this truck. I have also had problems with the truck with the front-end vibration. I have always been a Chevy man (I own 13) and I'm not considering switching if GM doesn't fix this.
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never buying a duramax again
wayne dupied, 06/25/2020
2017 Chevrolet Silverado 3500HD LTZ 4dr Crew Cab LB DRW (6.0L 8cyl 6A)
17 of 18 people found this review helpful
major Diesel exhaust issues. bought a new 2017 3500HD Chevy with a 6,6 duramax and have had issues with the particulate filter since day one. I have had to go to the dealer every 30,000 miles to have a forced regen done. The truck goes into power reduced mode often. last week i took the truck in for a recall on this very issue and after the recall was done it again coded and i was told i needed a $450,00 sensor replaced did that and then 600 miles later im back at the dealer but this time i have to get the truck towed in! I have spent over $3000.00 in repairs due to this issue and now with 130,000 miles on it the truck wont run and i was told i need a new exhaust filter to the tune of $3200.00 and its on back order. i have owned 9 chevy 3500s since 2009 and this year 2017 truck is the worst! I would not recommend this year of truck and hope we get a class action going on this.i cant be the only one with this many issues for the same problem over and over
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2017 Chevrolet Silverado 3500HD for sale near you
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- LTZ Diesel Crew CabMSRP: $36,99048 mi away
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What a truck!!
Dan, 09/24/2015
updated 09/28/2018
2015 Chevrolet Silverado 3500HD LTZ 4dr Crew Cab LB DRW (6.0L 8cyl 6A)
8 of 8 people found this review helpful
This truck is awesome. Powerful, quite, comfortable, safe, good looking and stylish. I got this truck to haul our new 5th wheel. And with that being said, I believe a truck of this size will be towing large trailers and therefore should have a GPS designed for this. Presently it has a normal GPS, one used for cars and it will take you places you don't what to go with a 42 foot 5th wheel. You also are not going to take this long bed DRW through most drive thrus, but I am good with that. From my last review, the truck continues to be awesome!
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Doing it in a Dually
Steve, 12/29/2017
updated 01/04/2019
2017 Chevrolet Silverado 3500HD LTZ 4dr Crew Cab 4WD LB DRW (6.0L 8cyl 6A)
4 of 4 people found this review helpful
When my '09 2500 HD Silverado was not up to towing the new Toy Hauler 5th Wheel We had to upgrade the truck. Friend owns a Ram so I rode in the Ram a lot. Another friend owns a Super duty Ford and again I had the chance to ride in his truck. This survey does not let you choose 6.6 Duramax Diesel, or new 2018 model. The engine is fantastic! Quiet , clean and sets you back in the seat when you punch the fun pedal. The comfort and features are upper level. Room and storage is very well thought out. The Puck system for the trailer prep is a fantastic idea ! The fit and finish of the interior is great and quality of materials is top of the class. The quality of the GM interiors is above all the rest. I should know owning several GM trucks all purchased new, 1991 Silverado k1500 Sold when it had 216,000 miles and I still see it on the road today! 2004 GMC Sierra SLE , 2009 Silverado 2500 HD and now the 3500 HD Silverado Duramax Dually . All my trucks gave great service. Towing a 45' 5th wheel with GVW of 20,000 Lbs I appreciate the blind spot warning and the Back up/cargo lighting system ! This is the second purchase from the Chevrolet dealer and I got a great price, discount and value for my trade. Dealer gave me a good discount off MSRP and a good value for my trade and GM sweetened the deal with loyalty rebates of $3000.00 Great truck and great Value !..........................................................................................Hard to believe its been a year already with this truck so I wanted to update the review. Truck is performing beyond my expectations! Never wanted a diesel because of the smell,& soot. After a year that tailpipe diffuser is still clean and soot free. Love how quiet this diesel is and remarkable power to tow that very heavy toyhauler anywhere I want to go. There you have it folks. A year in this rig and it still makes me smile. What makes it even better is the great service I get from DeNooyer Chevrolet, Great people, Great cars!
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Extremely poorly built
Kim, 07/11/2019
2015 Chevrolet Silverado 3500HD Work Truck 4dr Crew Cab SB (6.0L 8cyl 6A)
9 of 12 people found this review helpful
My husband tried to return this truck 18 hours after buying it. It does not pull anything without bogging down. It got 7.3 miles to the gallon. After 4 years of hell with this truck we traded it in for a dodge diesel. After we had to have it towed twice for transmission problems. The designers of this truck ought to be ashamed of themselves for taking advantage of hardworking honest individuals.
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Forever Truck
Shirl, 06/03/2016
2016 Chevrolet Silverado 3500HD High Country 4dr Crew Cab 4WD LB DRW (6.0L 8cyl 6A)
9 of 12 people found this review helpful
Husband finally got his Forever Truck - it has every thing he ever wanted , 4WD, Diesal, Moon Roof etc and it will take forever to pay for ! High Country makes you feel like you are getting the luxury truck. Love the heated seats - my husband loves the cooling , but that I don't need. Pulled trailer with son's car with no problems. Tried watching movie in back but either I have very sensitive hearing because I could still hear conversations and radio in front so it did not work for me. Still breaking in , city getting 13 mpg , 16 mpg on Highway - but much better than 8-10 mpg he got on his 2010 gas engine.
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Why NOT to buy a 2015 Silverado 3500HD
Mike, 01/04/2019
updated 07/22/2020
2015 Chevrolet Silverado 3500HD LTZ 4dr Crew Cab 4WD LB DRW (6.0L 8cyl 6A)
7 of 9 people found this review helpful
Like most people I buy a new car for reliability, and to avoid nickle and dime repairs as well as the expensive repairs. That has not been the case with my 2015 Silverado 3500HD which I bought NEW in April of 2015. Keep in mind the truck only has 33k mikes on it as of Jan. 2019. While the truck was under warranty I had trouble with the 4 wheel drive not disengaging, both outside mirrors had to be replaced because they would not swing out. I had to show the dealer a video of them not working before they would fix/replace them. The truck chewed up the front tires in less then 20k miles and the dealer said that just the way Dulley's are. I had them check the alignment twice before the 20k mark. I had the truck aligned immediately after replacing the tires. the dealer told me the truck was way out of alignment. (No Kidding) After 13,000 mile the tire show very very little ware. After the bumper to bumper warranty was up at 3 years/36k I still have the 5 year/50k warranty on the drive train. I had issues with one front brake caliper coming off the bracket... NOT covered under the drive train warranty $586 to fix. Transmission cooling line are leaking/dripping... NOT covered under Drive line warranty $900 to fix. Oil pan leaking that is covered under drive line warranty. I haven't even started on the BAD fuel economy 6.5 mpg in town 17 hwy/15 with small trailer. The truck is NOT comfortable on long trip which is what it was bought for to begin with. I wish I had my 2005 GMC 3500 back. It was more comfortable, performed better and got better gas millage. EDMUNDS WANT AN UPDATE ON MY REVIEW. SO... November 2019 2 weeks before Thanksgiving The truck now has 36K miles on it. I am leaving work to go to lunch. Fuel up the truck get a few things for the trip. Leaving a stop sign the truck dies. It moved enough I could coast it to the shoulder. Truck wont start have it towed to the dealer for diagnostic and repair. They tell me high pressure fuel pump went bad and sent metal through the fuel system. Which means and entire new fuel system EVERYTHING except the actual fuel tank... Dealer say's they never seen a truck with this few miles do this, usually they say this happens between 70K and 120K miles. Luckily it was covered under power train warranty. Took 6 weeks to fix the truck. Same new Chevy parts replace the hardly used Chevy parts. Asked "IF I had to pay for this repair what would it cost. The answer knocked me off my feet. $14,000 Service writer tells me flat out he said it will happen again. got the truck back 2 days before Christmas. Between Christmas and New Years I had to put new batteries in it. They died. I compare this truck to a Trophy Wife it is pretty to look at but but cost way to much for the upkeep. Is it a dependable truck... I would say NO. I traded it in for a Dodge.
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A comfortable beast
Larry, 11/22/2022
2015 Chevrolet Silverado 3500HD LTZ 4dr Crew Cab 4WD LB (6.0L 8cyl 6A)
2 of 2 people found this review helpful
I bought my 2015 Silverado K3500 4x4 Crew cab long box LTZ new. I now have 67k on it after 7 years. Couldn’t be happier! The Duramax pulls like a beast. On the highway empty mileage is normally around 21-24 mpg. The warmer the weather the better. Best mileage was Minnesota to Texas and back, 24.6. When pulling an enclosed tandem trailer mileage has been 13mpg. When pulling a very heavy 35 ft. Bumper pull camper it is 10.5 mpg. Ride is excellent, feels like a car. Only problem I have ever had was at 50k the def tank heater went out and was replaced under warranty. I usually get a new truck every 3-5 years but plan on keeping this one for 10-15 years. We still love this truck and have no regrets! The model in the description does not have an option for the Duramax 6.6L diesel but that is what I have in the truck.
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dealer overpromissed
780 ripper, 07/14/2021
2016 Chevrolet Silverado 3500HD LTZ 4dr Crew Cab 4WD LB DRW (6.0L 8cyl 6A)
3 of 4 people found this review helpful
i ordered a brand new truck after being convinced by the dealer that it would tow and be able to work as hard as my past 2002 3500hd 8.1 truck. the payload and comfort were great but it just couldn't tow as much as was advertised. there were other issues with traction controls and power management which also acted up. overall i kept the truck for 2 years and sold it back to the dealer to get out from under it.
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I never ever over spend
hill d, 12/18/2018
2015 Chevrolet Silverado 3500HD LT 4dr Crew Cab 4WD SB (6.0L 8cyl 6A)
2 of 3 people found this review helpful
well when I bought this truck the transmission shifted with a little too long a pause but after 20,000 miles its become great . the transmission over heated pulling a 7000 load with a 7000 lbs capacity trailer. but only got to 295 degrees. the mpg where terrible 7mpg for the tank if you put it too the floor a few times . but now days I am getting 10 to 13 mpg in Houston suburbs just had to break her in . oh and if a 18 wheeler cuts you off and you plow down its side that's $23,000 to fix but hey the air bag did not even go off. and she held up pretty good .
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Best truck ever
B Alexander, 01/07/2022
2017 Chevrolet Silverado 3500HD LTZ 4dr Double Cab LB DRW (6.0L 8cyl 6A)
2 of 3 people found this review helpful
Bought this truck to haul a big horse trailer through the mountains and it is amazing!! The speed limit and concern for my horses are the only things that slow me down
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First and Last Chevy I'll Buy
H G, 04/21/2019
updated 11/16/2022
2017 Chevrolet Silverado 3500HD Work Truck 4dr Double Cab 4WD LB (6.0L 8cyl 6A)
2 of 4 people found this review helpful
Not a Truck for Winter I just got my truck back after 5 weeks in the shop. Before that they had it two weeks to replace injectors. That didn't fix it. Then the fuel pump was replaced. While they were road testing it the air tube to the blower blew off. Has happened several times before. While sitting in the shop running the particulate filter blew up. Totally full of soot. Replaced. I have it now until it fails again. So far nothing from GM. After dealer replaced manifold, throttle body, injection pump, one injector, and re-gen exhaust ($6000 dealer cost) in March 2020 I have not had any issues since 11/16/2020. In 2022 I had to have all 8 injectors replaced twice. Stranded 3 weeks in Denver, then less than 1500 miles later had to have them all replaced again in South Dakota. Makes one skeptical to use it for any major trip. No help from GMC.
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Nickle and dime wagon
Cowboy, 11/18/2023
2016 Chevrolet Silverado 3500HD Work Truck 4dr Crew Cab 4WD LB (6.0L 8cyl 6A)
1 of 1 people found this review helpful
Let me start with the good. It pulls like a freight train and gets very good fuel economy. I have not had the "electrical" issues that others have stated, however, I have suffered far worse. The LML duramax engine in these trucks (2011-2016) is very prone to snapping the crankshafts when they are worked hard. I have had 4 of them break on different trucks. I also have had the transfer cases go out on 2 of them. The crankshaft repairs are not cheap ($12,000). They crank failure point seems to be around 180,000 to 250000 miles. Another problem is that parts are so high. Need a fuel injector....400 bucks, and then it it needs coded....change 8 of them and that's 2400 dollars! And then 500 dollars to have them coded at dealership. Everything on these rigs is so darn expensive. Yet, I still own them... Still haven't figures that one out! Maybe you will get lucky and have a good one...
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More than I was looking for
Brian , 06/03/2023
2016 Chevrolet Silverado 3500HD High Country 4dr Crew Cab 4WD LB DRW (6.0L 8cyl 6A)
0 of 0 people found this review helpful
This is a beautiful truck. Had way more options than I was looking for but ended up falling in love with the truck and buying it.
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