Used 2004 Chevrolet Impala Consumer Reviews
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I'm on my 2nd one, wonderful cars.
I have owned 2 of these cars, I bought a 2005 brand new it had 7 mi on it. It lasted until 2015 when the transmission went out at 215K miles. Now that I'm retired and not commuting 60 miles a day I decided to buy another one. I now on a 2004 Base with the sports appearance package that had 72,000 mIles (now 77,820) from the original owners. These cars are very reliable, all I did in the '05 was oil changes, tune ups, fuel filters, pretty much preventative maintenence. The only issue with these cars that I have is the transmissions. Around 75,000 miles it begins to slip gears (not skip) all it needs is the solenoids need replaced. I did it on the 2005 and I'm planning on doing it on my current 2004 here soon along with a flush, filter change, and fill. I get excellent mileage I can get 22-25mpg with mixed driving and on the recent 500 mile round trip I took to Milwaukee with 100% highway driving with the cruise on 65 I got 30.4 mpg. The ride is wonderful, my wife has a 2013 Nissan Sentra and I can't stand it, it may get wonderful gas mileage, but the ride is harsh and it's very small for my long legs I can't get a good seat adjustment. I assume take the Impala. You can buy these for cheap with around 150K miles for about $2500.00, these are definetly worth the money and are almost bullet proof except for the transmission & lower intake gaskets. If you want a nice reliable car that does decent on gas and is minimal on repairs if maintained, then look for one of these, if they were decently taken care of, you can have a wonderful car for a decent price. Even my 2005 wasn't badly priced when it was brand new (around $21,500)
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Imma Chevy Girl
I've been blessed with the opportunity to drive multiple cars ranging from a 7 series BMW, a Cadillac Eldorado, and multiple chevy's. I love my chevy as a courrier I travel about 8 times more than the average person. Bought the car in 2007 with 50,000 miles and here it is three years later and I have over 194,000 on it. Every day I get in and it cranks right up regardless of what may be going on with it. I have had to make the obvious repairs to do wear and tear but I can tell you this, if you take care of your car it will take care of you.
- SS SedanMSRP: $13,995861 mi away
- Base SedanMSRP: $4,995864 mi away
- Base SedanMSRP: $5,999985 mi away
Fabulous Car
I bought this car used on the last day of 2007; it had 75000 miles on it. In the past 110,000 miles/~8 years of ownership this has been a very reliable car. It consistently gets 28MPG on the highway. It has a smooth ride, and the seats are quite comfortable. The driver's side has adjustable lumbar support. The controls are all easily reachable while driving. Handles in the snow like a dream. I have replaced the battery once. I have just put the second set of brakes on it about a week ago. At 185000 miles it still does not burn any oil. It is quiet when driven down the interstate. The trunk is cavernous. Plenty of room for rear-seat passenger - my 6'5" son has ridden back there when he has visited. Good visibility. It has started every time I have turned the key - except that one time I had to replace the battery. I only hope that every car I buy is as faithful to me as this car has been. Chevy got this one right! The headlights got foggy from age/weather and so I decided to replace them. What an easy job that was. 15 minutes total, and that includes upackimg the lights. A single clip holds the headlight to the car.
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Ridiculously Reliable
I bought this car from my dad, with nearly two-hundred thousand miles on it. Granted, he treated that thing well, but it's still rolling like new. The only problems it's had was a broken fuel gauge and a warped rotor.
A few problems but awesome to drive
Ok there were a few problems to the build. there was a design flaw that allows water to go from the front of the car by the hood, to the back passenger side. The amp power cord splits into 2 between the front and the rear seats. and the water corrodes that. so you have to fix that, also the front always scrapes when I go up on something. other than that its a really good car nice and roomy inside too. "I have a 6'5" cousin that wanted to buy my car." It has a lot of torque too, you just floor it and you can feel it just kick in a few seconds later.
absolutely perfect
I have never owned a better car. I fell in love with my impala the second I drove it. Their not joking when they say "torquey v6". Its definitely got power to it, with a nice little intake rumble as a bonus! I never had any major problems with it. Everyday wear and tear such as transmission fluid changes, brake rotors and pads, and one of my bulbs went out. I was always working on my previous cars whether it was a valve cover gasket, tie rods, struts, water pump, alternator, etc. This car needed nothing! I bought it at 224,000 miles, and drove it to 261,000 miles, and it never gave me a single issue. Every time I stuck the key in the ignition, it was ready to go! 10/10!!!!
2004 Impala
I bought a 2004 Impala with 75K. A base base model but it has ABS and traction control. I get 26-27 mpg (80% hwy; 20% city). It's roomy, the trunk is enormous, it rides nice and hasn't given me any trouble in the 10 months and 19k miles I have owned and driven it. It will not raise your pulse with excitement, but it is a dependable driver with plenty of room and great mpg for its size. I have achieved over 30 mpg highway over a tankful of gas in the summer with the a/c on.
Just a nightmare
Where do I start? Bought it with 28K miles in 2006, and sold it for junk last week. Passlock problems, oil in the coolant, gauges that are all over the map. People who seem to know what they're talking about say the 3.4 engine is the problem...that the other engines are fine. But before dying, my children referred to this car as the 'Adventuremobile' because more often than not a trip in the Impala was an adventure. Stay away from the 3.4 engine!
Love love love my Chevy Impala
I bought my Chevy Impala SS new and I love it. I did have some problems right after I bought it with something in the steering column which I must admit was very frustrating but this car has started every day for the last 6 years without fail. It has definite power when called upon. This car is a great car and I plan on driving it for many years to come!
Great car
I bought a used 2004 chevy impala at 30,000 miles or 50k 4 years ago and never got stranded or experienced any issues with it besides wear and tear. I am now at 112,000 miles or 187k on it and it still runs like new and still great body no rust. I live in Ontario, Canada and I have done plenty of highway with it including a trip to British Columbia and Oregon Coast with it 2 summers ago and plan to do another trip to California with it soon... I have to say the only issues I have got were little things before such as traction control and abs of course, but that problem went away last summer when I replaced the wheel bearings because the TC and abs have sensors on the bearings.
GM needs to do better
Owned the vehicle for 4 years. Bought it with 29,000 miles on it; traded it at 90,000 miles. Great 1st two years of ownership. Comfortable back seat, great on long trips, liked the exterior styling. Interior did not hold up. Seat material started looking like an old sweater, paint on interior controls faded away, front seats squeaked endlessly etc. Started getting nickeled and dimed with 150-250 dollar repairs around 70,000 miles; tranny went out at 90k. Bottom line, the car seemed to age very poorly. Would not recommend it as a used car purchase.
Great car
This is a great, solid car. Sporty enough for a middle aged gal like myself, but grown up enough for a middle aged gal like myself. It handles great, and has a good solid feel. There is little cabin noise, and there is plenty of room for passengers. All of the controls are comfortably placed. In fact, I prefer it to newer models I have driven. I average about 29 mpg on the highway, and 22 mph in town.
2004 IMPALA SS "INDY" - ALMOST PERFECT
2 "Indy SSs arrived at "my" dealership & I shot over with my driving gloves. I gave a salesman a "serious" 1 hr road test. After the test he said that my reputation had preceeded me & he knew he was in for it when I got behind the wheel. I didn't disappoint him & I bought the "Indy" that day. I'm prejudiced toward Implalas having owned a '01 LS. It was problem free, fun to drive & got a lot of compliments. The '04 "Indy", 240HP supercharged is better. Steering & suspension are tight. Terrific engine response-smooth shifts & the engine wants to pull forever! Beautiful 17" diamond-cut aluminum wheels. The P235/55R17 "W" Goodyear Eagle's & large discs haul it down quickly. It has few negatives.
Best Car I've owned so far
I've owned several cars, and I try to run them all until they give out. I've owned Ford, Isuzu, Nissan and others, but this car has been the best. I drive 70 miles a day round trip and love the handling, acceleration and comfort. Even though others have gotten more MPG, I only get 26 on the highway. Also, if you're over 6ft tall like me, you will love the leg room in both the front and back. The only problem I have with the vehicle is the stereo system. I know people today are into a lot of bass, but I like my sound well rounded. This system puts a too much bass for me, and is difficult to adjust to just the right amount. Minor problem for a great car.
SS or bust
The 3.8 V6 that comes standard in the 2004 SS is a thing of beauty. It's the same motor that also came in the older Grand Prix GTP's. 240 horsepower and even more torque makes for going anywhere a fun experience. Tons of aftermarket support for this motor to make it even more fun. I got lucky to find an Indianapolis 500 Edition SS (only 4,088 were ever made) and I'm sure there are nowhere near that many left. I purchased it with almost 164k on the clock and have put almost 5k miles on it with zero issues so far and and plenty of smiles per gallon.
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I absolutely love this car to death.
I absolutely love this car. For a 2004 and for when my husband and I purchased it in 2013 it's an absolute value. We got it with about 145,000 miles on it. We've had to do some minor repairs on it but that's about it. Great car overall. Corners well, drives great, runs great, and the supercharger tops it off! I can get from the beginning of a freeway entrance ramp at 0 and be at 100 by the end of it even on a short ramp. I love to drive this car and I want to get another one eventually. I highly recommend the impala cause they last through everything as long as you take great care of them.
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Good Car
I have a 2004 Chevy Impala LS performance is great, but a few problems so far. Bought at 109,000 miles but when it rains outside it somehow creates a small puddle in the front passenger side floor. Also hesitates to start after i get gas, and trembles sometimes when i start it. But i still love it strong and powerful engine, and usually gets me where i need to go.
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Great family sedan
We bought this car used in 2012 with around 55K miles, and have only had a few minor issues which are to be expected. The front bench seat has helped when the kids friends are over, and the trunk space fits everything we needed it to for a long vacation. Excellent in all weather, great comfort, and a great value, it even survived a fairly serious accident and was able to be completely repaired - a great solid GM car like all my others have been!
No More GM`S
Bought the car new. 3000 miles ac compressor froze. 2 steering racks replaced before 55,000 miles. Manifold gasket let go at 60,000 miles. Speedometer sometimes will not work9 (no safety issue here). Now the transmission will occassionally slip when taking off.
Piece of junk!!
I bought my impala from carmax, 2004 3.4L 6cyl, it had 7000 miles when i bought it, it was a good car up to about 50,000 mile, that's when all the problems started.. ive replaced the radiator, and a water pump do to the car starting to over heat outa nowhere, 2 batteries. just recently it wouldn't start anymore, had to get a complete tune up, replace the catalytic converter, plugs, wires, coils, a total of $1500 in repairs. And now its starting to over heat again!!.. DO NOT BUT THIS CAR!!!!
Runnin Strong at 46k
I bought this car for 13,000 with 25,000 miles on it. Body perfect, interior perfect. As soon as I bought the car I changed the trannsmission fluid and out and put in synthetic. Flushed out the dex-cool anti-freeze because it is notrieous for gunking up and put in synthetic. I havent had a problem yet. It's very responsive, I installed a KN cold air intake and only run it with 93 octane. This model has the 3.8 l 3800 which is Chevy's most reliable engine ever made, a little bit of care will go a long way.
Great car
I bought a used 04 Impala 2 years ago and i loved i just sold it today to help out a family member and it broke my heart. The only complaint is the headlights...i bought brand new ones off of amazon they made a big difference...but when i would turn the brights on if it didn't click all the way id be driving and the sudden the lights shut off! Living in the country with no street lights and a lot of curves that was very scary...i never had them checked i just made sure i pushed hard and kept my hand near the switch. Other than that i loved it even with high miles it still ran like a champ
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Great Car
Love this car. Purchased car w/ 30K on it. 276,000 miles and It is still serving me very well. I use Mobile 1 Ext ser oil & a Wix filter & Mobile 1 trans fluid. Chg the coolant apx every 50- 70K & it just keeps running. Avg hwy mpg dropped to 28.5 so I changed the plugs (iridium) & wires ( Borg Warner Select) & I'm back to 34 + Chg the oil & rotate tires every 10K. Use quality parts & regular service intervals.
It's hard to beat an old Chevy
We have a 2004 Impala that my wife bought new. It is a 3.4, but is loaded with the Sport Appearance Package, Sunroof, Aluminum Wheels, etc. We're up to 94,000 miles. All we've ever fixed was the water pump, replace the battery, and tires. Otherwise, it has been dead reliable, and serves us very well. It looks as good as it did the day we bought it inside and out. We just bought a new Impala to replace it, but the old one was so good, we decided to keep it as a second car.
Impala Review
I purchased this vehicle brand new with on 26 miles on. I had all maintenance performed at the dealership & still do. At 70, 000 miles the vehicle started experiencing problems with the ABS & Traction Control while turning or slowing down at low speed. Also the instrument cluster stopped working i.e. speedometer, thermostat gauge, engine Rpm monitor. I had the thermostat replaced under warranty. GM should invest in better parts for a more reliable vehicle. Other than that I travel daily through 3 cities & the veh gets good mileage on the hwy.I would purchase another one only if GM modified their parts! This is the 2nd GM veh I have owned both brought new with the same problems, no more!
Love it
I have 116,000.00 miles on my Impala, bought it new. Other than normal wear and tear, I have had no issues. I am actually considering buying another one for my next vehicle. I love it!
Good car, great value
I have had to replace the battery 2 times in 9 years I've had this car. I attribute this to the difficult climates of the Las Vegas summer (116 daytime highs) and the Reno Winters it has had to endure (7 degree mornings). Two water pumps, and two fuel pressure regulators (one of which was due to a defective replacement part). Other than that, it's spoiled me as it doesn't leak anything, runs smooth, and has me expecting it to start reliably. I also put a set of Michelins on it at 30000 miles. First car I bought with my wife the year our baby daughter was born (new). Hope I can keep it going like my wife's 73 Cougar.
Durable
135k original miles with minimal wear and tear has been an outstanding vehicle. Low maintenace provided regular oil, coolant, transmission inervals done when required. Not driven hard only to and from work, groceries, health visits and occasional trips here and there, this vehicle still has get up and go when needed. If continually maintained the same way, I csn easily get another 135k miles out of vehicle.
A BARGAIN WITH A LOT OF EXTRAS.
I OPTED TO WAIT AND BOUGHT MY "LS" IN 2005 WITH ALL THE REBATES. THIS CHEVY SCREAMS ON THE ROAD(GREAT ON THE ROAD) IT SCREAMS INSIDE(SUPERIOR STEREO SYSTEM) AND IT SCREAMS JUST SITTING IN MY DRIVEWAY (CORVETTE TAIL END WITH THAT SCOOP). AVERAGED 23-M.P.G. ON MY FIRST TANK, THE MINUTE I GET INSIDE OF MY LS, I CAN LOOK UP THROUGH THE SUNROOF AND THANK GOD I GOT THIS CHEVY, IT IS PHENOMENAL WITH ALL THE STANDARDS, DON'T LIMIT YOURSELF, GET THE LS VERSION AND GET THE UPSCALED SUSPENSION AND EVERTHING WITH IT. POWER, PERFORMANCE, EASY TO DRIVE, GREAT TO RIDE AND CAN LAY DOWN IN MY BACK SEAT. LOT OF VALUE FOR THE MONEY AND IF CHEVY KEEPS THIS KIND OF MENTALLITY OF OFFERINGS, I'LL BUY ANOTHER..
"Found On Road Dead" was meant for Chevy, not Ford
I have a 2004 Chevrolet Impala with just over 100,000 miles. This was a 1 owner car at purchase & I am the second owner. In the beginning this car I felt like I was getting a great deal and a great car all in one. WRONG! If I could give this 0 stars all across the board, I would. I've owned this car less than a year, and am on my SECOND transmission. That's just the start. This year is notorious for a hard shift & a whole lot of jerking when shifting. I've taken the car to multiple shops only to be told there's nothing to fix that problem. Anytime I take off, the car wants to do a burn out after first hesitating to go. As I reach 1st 2nd and 3rd gear, you can expect a kick from the transmission EVERY SINGLE TIME. As I said, 2nd transmission, still does the jerk & hard shift just as the 1st one did. This is a very common issue & one that should've been recalled and taken care of. The body isn't too bad until it starts rusting all over the place all of the sudden, rust here, there, and everywhere all within a month. Went from a great body to a rust bucket quickly. If that's not enough already, each time I put gas in the car doesn't want to start (also a common issue). Don't let me forget that when I push the TRUNK button, the ALARM sounds & the DOORS LOCK. Window motors have gone out 3 times all within the 1 yeah of ownership. Chevrolet has done nothing about any of these problems not only for me but for mostly anyone that has had this model & year. To say the least, I'd buy a bicycle before I would EVER own another Chevrolet. They've lost a customer for life on this one.
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Johnny's Imp
I bought this car in 06, it had 20k miles. 32mph on long highway runs,20mph in the city. Very reliable,roomy and comfortable. would reccomend in a heart beat.
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Great car for the price
This car is value for money. It is roomy, comfortable, quiet, smooth and has plenty of zip. The sound system, heater and a/c are all first rate. And it was less than 20k!
Great all around car
Love the fuel economy, and quality of leather seats. Only thing I don't like is the front seats are not real comfortable on long trips. Need more lumbar support. Only thing replaced in 100,000 miles are the front wheel bearings.
Don't Buy Impala
Security Light comes on and car won't start for 10 min. Started once a month now 2 times a day. Talked to Chevy but no solution and no hope for a recall. Looked on-line for solution and found many people with same problem. They only have temp solution for $800 or more. This problem is a safety issue and needs to be recalled. Are you listening Chevy?
johnny's chevy imp
its size deceptive. great family hauler.17 years old,134000 miles dash gauges inop, other than that still an excellent vehicle, and looks brand new with original paint. I still love it.
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Not happy
Bought car in Jan of '04 . I have owned Chevys for about 40 yrs and was allways happy with them . However the '04 was noisy from the start. The dealer said it was the tires. They went to Goodyear this year. Changing the tires helped some but road noise is still bad .Windows fog up whenever it rains. I don't think I will be buying another Chevy any time soon. Find visibilty very poor
Most reliable car i've ever seen
My dad drove this car on a 30 or so mile comute everyday untill i got it in January of 2011. The Impala was handed to me and i expected a little out of it but it has done so much better then i expected. This last winter i was busting drifts with it that trucks couldn't get through! Decent gas mileage the only complaint is i took out the head unit to instal an after-market one and boy was it a mess. We had to get it profesionally done there were so many wires. Great car and i easily recomend it!
Great Car
We loved the car overall until the last year. It was a lease car. Most of the time when we got the car up to 50mph the car began to shake and lunge and lurch like it was hurting for gas. We took the car into several car dealers to fix it and they thought we were crazy. We did find one dealer that could see it, but was never able to get it to do it at the right time for the computer to tell there what to fix. Well, after the lease we were sad to give it up, but some poor person probably has it now.
Best Car Ever
We've had our Impala since we bought it new in 04. It is fast, smooth and comfortable, the most comfortable car I've ever ridden in. Seats six with an enormous trunk. We have had absolutely nothing but oil changes, and just recently brakes. I love this car and expect to get another 160,000 miles. We have the Bose stereo and it's the bomb!
Chevy Needs to Prove they Build Quality
I purchased this car about 4 years ago. It had about 35k on it and I purchased an extended warranty for another 35k. I have a black one and the paint job is really cheap looking. IF you have tinted windows, you can't get good reception from the AM radio. After owning the vehicle 1 year we had to replace the radiator, fortunately it was covered under the warranty I had purchased, otherwise that would have cost an about $1500.00 to fix. I can hear a clunk in the steering column, which might be a lose linkage somewhere, but disconcerting. The vehicle and plummeted in value since I purchased it.
stupendous
I love it it rides very quiet smooth and comfortably
Never Again
I am amazed to see how many people on here are having the same problems as I am and there aren't any recalls. I too have had issues with a clunky front end, my abs light coming on at random, and kicking in at random, my traction control light comes on and kicks in also, I now have to turn it off before I start driving because it was kicking in at dangerous times. I have replaced my speedometer. The lights on my rear view mirror work at some moments and not at others. The car is comfy but the pros will never outweigh the cons in this car. I am now considering a Honda or Hyundai or something foreign. I will never buy an impala again. Horrible!
WORST CAR EVER
I bought a 2004 chevy impala with 95,000 for $3,600 within 4 months of owning the car I had to put $1,700 into it to fix it. Worst decision of my life!!!
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Worn out large car
Driver seat in the 6 Passenger seating was worn out by 50k miles. Car has no get up and go when cruising. Boring dash. Good sightlines. Big size with great gas mileage. Large trunk. Turn signals do not work all of the time.
An Excellent Car and An Excellent Value
My wife and I bought our 2004 Chevrolet Impala LS on the last day of 2004 and we've been extremely pleased with our purchase. Our other car is a Toyota Corolla so we visited the Chevy dealership with reservations but were quite impressed with the build quality we saw there. Our car has perfectly-aligned, narrow panel gaps, high-quality materials and a very comfortable interior. The 3.8 liter V6 is quiet and strong and provides great gas mileage. My wife loves the heated seats. No other car offers so many features and value for your car-buying dollar and the Camry and Accord can't even come close. You pay for the name with those cars and you pay for a great car with the Impala.
Impala
We had purchased new in 2004, On the most part I like my Impala. Drives on the highway very well. The interior could be better designed IE:parts used fill cheap, Cup holders are on the arm rest in between driver and front passenger placing a cup of coffee is very awkward, Interior lighting is not placed to help you see, Map lights are built into the mirror and you have to lean forward to see the map. The radio has problems with the reception, I am told it is because of the back window defroster. The suspension could have been better designed We are on our third set of tires, Second set of rotors front and back, Replaced the heater blower, Alignment each time the tires were changed.
Love Thus Car
VERY smooth ride. INCREDIBLE price. Spacious rear seating. One of the best values for the money. I looked at many different vehicles, but dollar for dollar this one was the best.
charlie's review
This is a quality car. Its good looking, affords reasonable mileage, rides and handles well. The price was very good, with my GM card refund and the $3000 cash back I got a fully loaded car at a very reasonable price. I've had several Chevys over the years and have found them to be reliable sedans.
Time for a new car
Bought this car from my father-in law so the price was right. At 40000 miles I had to replace the water pump. The transmission slams hard between 2nd and third. Steering makes an awful sound (poor lubrication of the intermediate shaft). Trunk freezes shut in the winter and with no handle is almost impossible to open. The security system (passlock) has malfunctioned a few times meaning the car wouldn't start. Brakes warp prematurely. On the up side, the car is comfy and rides well, but steering is vague. Decent power and fuel economy. This was one of Chevy's better cars, and shows why GM is struggling. I have owned a few cheaper imports which have been bullet proof. Time to sell!
Nothing but Great
We bought this car with everything but the sunroof. It handles great, drives smooth, and is all around the best car I've owned. Time will tell going forward on how it lasts. Love the design it's the best of both worlds, luxury and sport. Paid 25,100 with everything but the sunroof. Super deal.Don't let the dealers give you the invoice price. Mine went 800 below invoice. Don't know.