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Used 2013 Chevrolet Cruze Sedan Consumer Reviews

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Cons
1 out of 5 stars

WARNING TO POTENTIAL BUYERS

1_zo, 12/07/2016
2013 Chevrolet Cruze LS 4dr Sedan (1.8L 4cyl 6M)
115 of 122 people found this review helpful

I purchased this car and in a 1 year span have taken it over 7 times now to the dealership. Bad battery cable (which actively TURNED OFF MY STABILITRAC AND TRACTION CONTROL SYSTEM WHILE DRIVING!!!), Bad catalytic converter, Bad/ leaking oil cooler, Bad cylinder head, Bad head gasket, Bad air intake manifold, and i could go on and on. I have put 40k miles on it and for a 2013 I'd expect to be able to drive this car with no problems other than normal upkeep tasks. After talking with gm and them telling me that they will not do anything for me I'm beyond flabbergasted that a company that prides itself on its customer service treated me this way. I will NEVER purchase a chevy product ever and will be spreading the word.

Performance
1 out of 5 stars
Comfort
5 out of 5 stars
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2 out of 5 stars

Worst car ever

TAP, 10/17/2018
updated 10/20/2022
2013 Chevrolet Cruze Eco 4dr Sedan (1.4L 4cyl Turbo 6A)
13 of 13 people found this review helpful

Bought the 2013 Cruze Eco brand new with 11 miles. It was my wife car and see drives like a grandma. First problem one of the spark plugs went bad at around 18,000 miles, Then the intake was leaking oil around 30,000 miles. Then the water pump was leaking around 45,000 miles. The final straw for me is when the turbo oil cooling tube leaked almost the oil out to the engine at 72,000 and GM said it was not part of the engine warranty. I had to pay out of pocket to fix it. How is a part that will drain all the engine oil not part of the engine. I wonder if my wife kept driving and destroy the engine if GM won't of honored their engine warranty. I traded it in for a new 2017 Hyundai Sonata limited, trade in value was horrible. That car cost me as much as the Cruze but is a much better car. I now have 75,000 miles on the Sonata with no issues.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

TOO MAY ISSUES

M Garcia, 09/30/2015
2013 Chevrolet Cruze LTZ 4dr Sedan (1.4L 4cyl Turbo 6A)
46 of 50 people found this review helpful

VALVE cap replaced in 2014 Purge Valve replaced 2015 Car turned off randomly when at a stop Computer panel shut off without warning When idle, car jerks Most recently, car smells like gas inside when car is on and at a stop

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

IF I COULD GIVE THIS CAR A ZERO I WOULD

ANGELA D, 09/11/2018
2013 Chevrolet Cruze LT Fleet 4dr Sedan (1.4L 4cyl Turbo 6A)
49 of 54 people found this review helpful

i purchased the car from the dealer. it was the demo vehicle with less than 5,000 miles on it. i had nothing but issues. it had no pick up. so i had to be extremely careful with crossing intersections. 6 months into owning the vehicle it was overheating and giving me a message, a/c off due to high engine temps. when i took it to the dealer they couldn't find the issue, the message was no longer there. 100 miles over my warranty expiration it happened again. i had to get the car towed there and then they found the issue. almost $2,000.00 later in repairs. not even a month later the check engine light was back on. now everytime i pump gas it gives me a hard time to start and is very shaky, to the point i have to turn off the car and turn it back on. sometimes though when i try to turn it off the engine stays on even if i take the key out. this car has been a real lemon. which i am also looking into the lemon law. so zoom forward to now a year later after spending 2,000.00 to repair the car bam it does it again. i changed the thermostat and nothing, so after spending a couple hundred on that i took it elsewhere and it is now costing me another $2,000.00 to fix and it seems to be the same issue that apparently wasn't fixed right at the dealer. i have only taken my car to the dealer from day 1 until now. ****don't buy this car**** i know a few people that own this vehicle not necessarily 2013 but newer models as well and same problems.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2.13 out of 5 stars

LEMON

jeni740, 02/05/2014
2013 Chevrolet Cruze 1LT 4dr Sedan (1.4L 4cyl Turbo 6A)
53 of 62 people found this review helpful

My car is a 2013 chevy cruze lt. I bought it 8/14/13 and it has been in the shop 7 times since I bought it. I had a water leak on the drivers side, the heater makes a weird grinding noise and the transmission surges, it also make a weird scraping noise when I put my foot on the gas. I finally had enough and called GM my car has 3,000 miles on it and has spent more time at the shop than my driveway. It has now been 8 days since I have had my car they have me in a rental until the paperwork is finalized on my new 2014 replacement cruze. I am so glad that they pulled me from my car it has cost me time from work and so frustrating.....

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