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Used 2018 Cadillac XTS Consumer Reviews

4.0 out of 5 stars
37 reviews

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We have a limited number of reviews for the 2018 XTS, so we've included reviews for other years of the XTS since its last redesign.

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Pros
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2 out of 5 stars

What happened to Cadillac?

Chris, 01/16/2017
2017 Cadillac XTS 4dr Sedan (3.6L 6cyl 6A)
18 of 35 people found this review helpful

I rented this vehicle for 12 days in San Diego over the holidays. In spite of reading the manual twice and calling Onstar (they were no help), I could not figure out even the most basic commands like getting the seat memories to stick or getting the trip meter to appear on the display. Even more infuriating: most of the time when exiting the car, the driver's seat would move back and the outside mirrors would point towards the ground. While I appreciate the car's attempt to ease egress and spot puddles, the problem is the seat and mirrors would not return to their previous position when getting back in the car! It's really aggravating having to reset these items every time you go somewhere. My opinion is CUE is a disaster. It was easy pairing my phone, however. Additionally, the XTS now has rubberband 19 tires that ride like crap! I could feel every little imperfection on San Diego's crappy side streets. On the plus side, the car's handling was quite good. The XTS is a blast to throw around corners, although I miss the sound of a V8 and the car could definitely use 50 more lbs. feet of torque. Overall, I dropped this car off thinking Cadillac doesn't know what the cars mission is and who their customers are. I do know I could never spend $55K on a car who's controls can't be figured out, with a ride that my Ram 1500 puts to shame!

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
2 out of 5 stars
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2 out of 5 stars

not a smart car

not smart car, 08/14/2019
2017 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
2 of 3 people found this review helpful

Electrical system shut down completely three times at remote locations very dangerous

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Coolest Old-Fartmobile Around

Lonesome Dave, 04/16/2019
2017 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
1 of 1 people found this review helpful

I bought mine a year ago, a used fleet car with 27,000 miles. I have read some complaints about the CUE system and other controls, but I have had no problems figuring it out. I got the stock engine, but this beauty was built for comfort, not for speed. I've never had a car like this; there is not a single knob on the dashboard, which is very cool. Sure, you have to look for the button you want, but this should not take more than one second. I plan on driving this car when I move cross country with a German Shepherd and a parrot, and we will all be very comfortable. I agree that the stock tires are too low-quality for a vehicle of this caliber, but that's easy to fix. There are a lot of nice touches inside; one of my favorites is the ambient lighting at night. I also bought some cool accessories like floor mats with the shield emblem, and lights that display the Cadillac logo on the ground when the door is opened. I am a 60 year old retired computer programmer and if this is my midlife crisis, at least I'm doing it in style. The biggest shame is that Cadillac is discontinuing all sedans, abandoning the very thing that made the brand great.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Sharp car

Jeff R., 06/11/2019
2017 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
1 of 1 people found this review helpful

Still learning about it, as it is our first Cadillac. Very roomy and total class.

Safety
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Sporty Luxury

Jim Richmond , 04/07/2020
2017 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
1 of 1 people found this review helpful

Spacious interior, smooth ride, great Caddy User Interface, ventilated seats feel like a comfy lazy boy, and a hot looking body style let the world know you've arrived..... IN STYLE!

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