Skip to main content

Used 2018 Cadillac XTS Consumer Reviews

4.0 out of 5 stars
37 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example
We have a limited number of reviews for the 2018 XTS, so we've included reviews for other years of the XTS since its last redesign.

Trending topics in reviews

Pros
Cons
4 out of 5 stars

Plenty of HP, traction lacking on wet payment

Ken SF Bay Area, 11/22/2018
2018 Cadillac XTS 4dr Sedan (3.6L 6cyl 6A)
12 of 14 people found this review helpful

Very very zippy 3.6L. CUE is improved in Serveral areas. Still annoying to program. Most disturbing was the lack of traction on wet pavement. Wheels spinning all over and no traction control compared to my regular BMW 535d.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Report Abuse

5 out of 5 stars

Wow, what a value!

Matt, 11/28/2018
2017 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
4 of 4 people found this review helpful

I've owned my XTS for almost 3 years now and still absolutely love it! I'm not a grandpa but i did want a nice roomy car that still had an athletic feel. The overall quality of the build and features surpasses all other cars on the road in my opinion. I started with an open mind when buying my new car and spent 2 years looking at all models available. I ended up choosing between the XTS and a used S Class Mercedes. The length of my garage ultimately made my decision but I don't regret getting the Caddy at all. Handles and performs like a sports car and has 18 cuft. of trunk space! I have done a a/b comparison between the XTS and the CT6 in the showroom and I would still buy the XTS. The CT6 looks and feels like a bloated version of my car at a higher price point. I also feel that the XTS is the most beautiful Caddy since the '84 Sedan DeVille.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2018 Cadillac XTS for sale near you
3 of 7 listings
See all 7 listings

4 out of 5 stars

Cadillac XTS FWD

Tom, 03/12/2018
updated 03/15/2021
2017 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
6 of 7 people found this review helpful

Car is very stylish for a four door sedan. Ride height is low resulting in poor visibility. Pluses: safety features, great stereo sound except no CD, attractive interior, quiet window operation, handles like a smaller vehicle, easy to park. Negatives: ride comfort would be excellent if it weren’t for the noisy tires (Goodyear Eagle RS-A P245-45-R19). Owned seventeen vehicles and the tire noise is off the charts. Perfectly quiet on new asphalt but extremely noisey on concrete or composite surfaces. Actually sounds like you are riding on the rims on some streets. Instrumentation on lower trims does not compare to instrumentation on much lower price vehicles. Touch controls for radio, navigation and climate require two or three attempts just to change the volume or fan speed. Navigation is more difficult to operate and less accurate than navigation systems on Chrysler, Nissan, Ford. Really wanted to like this car, but didn’t research it enough. No longer have this vehicle.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
Report Abuse

3 out of 5 stars

Repeated problems

Stacy S, 10/11/2019
2018 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
10 of 13 people found this review helpful

The Cadillac Cue system does not function properly and apparently cannot be fixed. The Cue system in this car is a second generation - I had a Cadillac XT5 previously and that Cue system utterly failed (and was known to be defective -read the message boards). On my 2018 XTS, all of my saved "favorite" channels continually disappear. The steering wheel controls will not operate to change channels because the channels are gone, though you can see a darkened outline of the them on the screen. I have rebooted, saved, and resaved channels only to have them drop off again almost immediately. I have addressed the issue with the dealer who advises this is a known software issue and the engineers are "working on it." That was months ago and I can only assume the engineers find this problem to be beneath their dignity as there is no fix in sight (I called Cadillac two weeks ago and got the same story, they are "working on it.") Most likely the engineers have turned their attention to developing a fleet of electric cars that no one wants or needs. I would suggest that if they are unable to fix a software problem in an entertainment center, this bodes ill for their ability to manufacture a reliable and safe electric car (that no one wants or needs). A second recurring problem: the passenger side air bag seat sensor continually malfunctions. an alarm starts sounding while driving when there is no passenger in the car. I had to order a new sensor which by the way took WEEKS to come in. So, for a so-called "luxury" vehicle, this one falls short. Disappointing

Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
Report Abuse

5 out of 5 stars

Luv...Luv.... Luv

R. Harrell, 12/12/2017
2017 Cadillac XTS Premium Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
7 of 9 people found this review helpful

I bought the XTS Premium model and luv it. I have had Mercedes, BMW and Jaguer and have fallen in luv with Cadillac. The ride, amenities and over all experience has been exceptional. I bough the car after I had bought the XT5 the week prior to replace my Mercedes GL350 and when I was looking at the SUV I decided to test drive the XTS as well. I could not get it out of my mind so went back a week later and bought it as well. I looked at the CTS6 as well but really liked the esthetics and the performance of the XTS much better. I had a CTS- V for a number of years but I can honestly say this XTS is the bomb diggity, Luxury , ride and amenities can not be beat. Years ago you could not get me to buy an American car but I am completely sold.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
Items per page:
5