Used 2018 Cadillac XTS Consumer Reviews
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We have a limited number of reviews for the 2018 XTS, so we've included reviews for other years of the XTS since its last redesign.
Excellent Cadi!
ReneinMiami, 04/23/2020
updated 07/13/2020
2018 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
9 of 9 people found this review helpful
My second XTS Cadi! Sad to note it is no longer made. But I like that it rides higher that the CT6 and CT5 and you get good power from its 304 HP V6. Great gas mileage if you manage to keep your led foot off. Otherwise, quite, beautiful elegant machine with excellent interior trim and real wood accents. Better than BMW, Mercedes and Audi, lower price too. Buy American!
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Frustrating Car. Nice ride but crappy electronics
Clay, 11/03/2020
updated 11/03/2022
2018 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
14 of 15 people found this review helpful
Nice smooth ride. I have owned my for 2.5 years and 60,000 miles. The ride is nice and comfortable, but the electronics are horrible. The CUE system is junk, the backup camera works some days and not others, the backup guides keep disappearing or the screen goes blank, the Apple CarPlay works sometimes. It will be working, I'll stop for gas and when I restart the car it will no longer work..This happens frequently. The memory seats only work half of the time, and there's no rhyme or reason on when and why they don't work. at the 2 year mark the CUE screen spider-cracked...This is a known issue that Cadillac refuses to fix. They offer to replace it for $1000-1500. There are several lawsuits for this issue. There is a $120 DIY fix, but Cadillac will not do anything. The CUE system also freezes or goes completely blank on occasion. The service department has had to do two hard resets on the system to get it back to working order. My daughter's $18k Hyundai doesn't have this many issues and the radio system is 10X nicer than this Cadillac. I have never had this many issues with any car brand that I have owned. Update...I finally sold the car after 70k miles. I replaced the battery as I read that may help with some of the electrical issues...Nope. Towards the end, the glove box would constantly pop open every few seconds. It would do this 7-8 times when starting in the morning and then stop. I ended up buying a Hyundai Sonata Hybrid for my commuter car, the ride is no where as smooth as the cadillac, but the lack of other issues has been a dream. I've already put 36k miles on the hyundai with no issues.
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2018 Cadillac XTS for sale near you
3 of 90 listings
- Luxury SedanMSRP: $19,80042 mi away
- Platinum SedanMSRP: $17,999127 mi away
- Luxury SedanMSRP: $14,200139 mi away
See all 90 listings
Great Car
Lou, 01/15/2019
2018 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
18 of 20 people found this review helpful
This is the second XTS that I have owned. I would not purchase another car in this price range. It is a great value and a comfortable car to own.
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A geezer's delight!
Chuck W, 01/02/2018
updated 01/11/2021
2017 Cadillac XTS Premium Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
17 of 19 people found this review helpful
GM apparently sells a large number of Luxury optioned XTS's to fleets. They don't have all the goodies of the Premium or Platinum Luxury editions, but they come back on the market as one year old cars dirt cheap. I considered many of them but decided we needed the extras that come with the Premium Luxury model. We were able to buy a dealer demo with only 3400 miles on it with a $20K discount. We have driven Cadillacs for 30 years but always bought used ones. This is our first new Cadillac and it is stunning. The fact that SUVs, pickup trucks, and "sport" sedans are so popular make this traditional luxury sedan a great buy. Ours is a 2017 model and I note there is heavy dealer discounting on 2018 models. If you want a luxury sedan at a bargain price compare the XTS with what you get can get for the same price. Love the adaptive cruise control. Haven't gotten up the nerve to try the auto parallel part feature. Now for the not so great. The CUE touchscreen controls are hard to operate. If someone came up with an aftermarket on/off/scroll button, every owner would have it installed. On top of being anything but intuitive, the screen retains your fingerprint every time you touch it. It looks messy and at some times of the day can actually obscure the controls. The power window controls are placed too far forward. The switch for the driver's side window should be right where your hand falls, but you tend to hit the rear window button instead. This car has more road noise than previous DTS and SLS we have owned. The Goodyear Eagle tires may be part of the problem, but you would think GM would want a quiet ride in a luxury car. One year in to ownership of this car I couldn't stand the road noise any more. I was shopping for replacement tires and was very annoyed that GM would equip a luxury car with tires this obtrusive. I drove a CT6 and decided that was what I should have bought. I am much happier with the CT6 all around. The XTS is an excellent value, but it's not Cadillac's best.
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1st Caddy and happy so far.
SouthernYankee, 01/29/2019
2017 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
6 of 6 people found this review helpful
I bought my 2017 XTS while still under warranty (not CPO though) fora great price, in my opinion. Traded my Traverse for it. There was absolutely nothing wrong with the Traverse. In fact, it was actually a great vehicle in every way except for gas mileage. Which is why I decided to get rid of it ( if I was lucky I could get 17 mpg on the highway while using the cruise control). Driving a lot of highway miles as I do, this was getting expensive and unsustainable. Being 6’5” 250 lb, I also needed a car that was comfortable. I looked at many cars and it came down to the XTS, Impala LTZ, Passat, E350, and Audi A6 ( which I’d previously owned). I settled on the Caddy primarily due to road comfort, space, and maintenance costs. Sure, the model I got doesn’t have blind spot monitoring but I drove for 50 years without it before and it actually makes you be more aware of your surroundings as a driver. “Experts” talk about lack of road feel but I think the XTS is fine. Steering is effortless, it rides smooth, and it corners flat. Great for a car this size. CUE is okay. I’m sure the recent upgrades to the system has led to its improvement. Response is fast, display of is clear but a fingerprint magnet. My wife says the heated seats aren’t as good as our previous cars but that’s subjective. Interior room is great. My son is the same size as me and has plenty of room in the backseat. The best part, so far I am averaging almost 29mpg on the highway. Pretty good for a full sized with a 6 cylinder car these days. I’m hoping this car lasts for a long time.
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