Used 2017 Cadillac XTS Consumer Reviews

XTS

This car is the best car that I have owned. The car rides quietly, runs great and looks great. Did I say that it produced in North America not Asia. Service just down the road with plenty of GM dealers to take care of every need. The quality of the car for the cost is excellent you will not be disappointed with the xts take a look. I've had the car for one year and it had proven to be excellent on the road in upstate New York's winter wonderland. With snows on all four wheels it will go through almost any snowy conditions. The XTS now has 27,000 miles on it and is running very well. Only routine maintenance has been preformed on the car and it is included in the price of the car so there are no out of pocket expenses in caring for this vehicle. We have taken the XTS on several long trips to the Carolina's and it gets over 30 miles per gallon while on the freeways and it is very comfortable to drive long distances. The xts has 37000 miles on it and was recently in for service for rear axle service. Was loaned a new Cadillac to drive during the service. Received excellent service from the dealer warranty is excellent. Oil changes are included with this car another great feature. Very happy with the vehicle and all of the features it offers.

Cadillac xts..old skool cool!

This is by far the nicest vehicle ive ever owned! Simply put, its DA BOMB!!! Huge...Sleek...powerful...refined...super comfortable..roomy...eye catching....just beautiful! We first drove the new CT5 and really liked it, but the ride was nothing compared to the xts which we drove afterwards. Got the base model in black with black interior and dark tinted windows, it looks like the top of the line model but for much less. She drives like a dream, like floating on a magic carpet...but also handles surprisingly well for such a large car. It has tons of high tech stuff that I could care less about, but it does look nice. The other thing is very few peeps have one where I live, so its something different and special as well. Ginormous interior, but drives like a smaller car....silky smooth and I get compliments everywhere I go. And since most peeps are buying suv/cuvs now, sedans have much larger rebates...the xts is no different, with the gm card...giant gm rebates and dealer discounts, I bought this beauty for less then you could buy a new bmw 320i for...the xts is much nicer, larger, more powerful...getting 30mpg on the highway as well...only downside is slightly restricted side and rear view, put a couple of those stick on convex mirrors and your good to go! I feel like a rock star driving it and Highly recommended!

Problems with the GM 6 speed transmissions

Buyers should be aware that Cadillac has problems with the transmissions. I read online that other owners have had problems after 100,000 miles. Mine is already hard shifting! Dealer claims nothing is wrong. Took it to a two third party transmission shops and both said that they are aware of transmission problems with the GM 6 speed transmissions. Buyer beware.

Beautiful car/super comfortable

Well, now we've had it for about 40k miles( in service April '17) with no problems and still are pleased with the purchase. Still original tires in very good shape. Getting upper 20s gas mileage. We went to Lexus for our last new purchase......ES350. It is also a good value. The Caddy is bigger and quieter w more features and 20K more dollars. I haven't had the Caddy very long but so far we love it. The massaging seats are a must and the driver safety features are quite useful. The adaptive cruise control takes some getting used to. It adds safety. The down side is that I approach the vehicle in front and my car slows so inconspicuously that I find myself following at the prescribed distance at 5mph slower when I don't have to. Change lanes and you're off again to the set speed.//////After 1 1/2 yr....still love the car. No problems. I still like the massage feature, but the seats are not that comfortable for me. I have an ATS also that is comfortable. The safety features make me a better driver. I like the lane departure warning and the seat vibration if I am too close to a vehicle or the garage wall. The backup lights are weak. They make you have to use the camera. The computer interface is fine and Onstar is quite useful. /////As of June '22 still in the 40k mile area, tires still good and all else stands . Only problem seems to be the radio interface. Sometimes it will not hold the station (xm) and the screen goes nutty and I have assd it w a chime. Will have it ckd soon. UPDATE: A family car w class! Very comfortable for long hauls. Lots of good convenience and, safety features. Dark maroon, 60000 mi/only expense was about $1200 for a computer 2 yrs ago.

Life with our XTS Cadillac is a beautiful thing.

Look for what you get for the money. The XTS has a elegant appearance, it is large and comfortable thru out. Performance is every good, just drive one and note the fine brakes, steering and ride. The warranty is excellent and Cadillac dealers are not difficult to fined. If you can't fined a Cadillac service center there are GM dealerships everywhere. This car has a lot to love. Why buy a German car that cost twice as much?

Better than the MKS I had.

I traded in MKS for this vehicle and I have been rewarded with a more comfortable, more stylish and more efficient vehicle that has just been easier to live with. The engines are rated similarly, but I assume the Caddy is a lighter vehicle because the acceleration is healthier and the fuel bills smaller (The engine turns 2000 rpm @ 80mph). The MKS had an elegant interior, but it was tight for everyone. The XTS also feels like an easier transition from the imports I had always driven before owning the MKS. No one will confuse this car for a Buick, as they often did with the MKS and where the MKS did give the impression of being more expensive than it was, the Caddy is sleek and high tech-sometimes a little too much so, as I feel like I am driving the Starship Enterprise at times-the technology works and works well, but somehow the MKS seemed to have a bit more soul at times. Those things not withstanding, I couldn't possibly go back to the MKS. I've only needed servicing and maintenance-no repairs even at 125,000 miles. 10 hour drives don't beat me up anymore and I just feel better since I bought it. At 195000 miles, nothing has changed. My only gripe would be the electronically controlled shocks/struts are $300 a piece and I cannot in good conscience tell you whether or not they actually improve the ride or handling. The car is still rock solid and anything that has needed attention was either a maintenance item such as tires, brakes and shocks or headlights and taillights. Strangely, the decorative LED strip on the passenger side has fallen victim to a leak in the headlamp housing and this must be a common issue because I see plenty of other XTS with this same malady. Otherwise, it is hard to beat this vehicle in it's overall goodness. I have parted with the XTS for over 2 years now, but everytime I see one I consider getting another. It did everything well, but there are many choices on the market. Test drive one to judge for yourself. It is an excellent used car, especially if the price is right.

Would never buy any other car

This is my first Cadillac. Always (I'm 65 and my Pa before me) been Ford folks. Previous car 2007 Lincoln MKZ which was a very good car until about 110,000 miles then it was all downhill on the dollar slope (lots of maintenance expense). But the Cadillac....Ours is a lease return with 24,000 miles and was exceptionally clean. The positives: This car feels like I remember the big cars of yesteryear. Not the 'ol stoneboat dip and sway mind you, but it feels like you've got Detroit steel around you in a car with an extremely comfortable and VERY QUIET ride. This is a road car with the excellent combination of comfort and superb handling characteristics. It isn't a sports car, but really...if I wanted a sports car I would buy one, cram myself in, fill the trunk with my shaving kit, sail around the corners, then after 2 hours struggle to unfold my stiff and sore self and gimp into the lodge. With this XTS, I have all the dip and dive I need, drive for 8 hours, open a sensibly sized door, step out (yep..I need to stretch a little), walk into the lounge and have a cold one. I can unload the 4 suitcases and other paraphernalia from the spacious trunk later. The minimal cons: The touch screen and touch bar climate/sound controls. The climate and sound controls look nice, sleek. But are not really drive friendly. It is difficult to consistently get the desired results without taking eyes off the road and 'finding' the right spot to touch to make a change. Caddy would do better with less high tech and more user friendly (read safety). Intuitive "I can feel the dial" controls would be safer and less frustrating. This is by no means a deal breaker, but it does reflect on safety. This car offers all I want in one package,...I had begun to wonder if they "made 'em like this anymore". Go Detroit!!!!!

Feel Young Again Drive a Cadillac XTS

Love my car. I am enjoying the ride, the music, talking on the phone, the seat adjustments are perfect, the backup camera is best thing ever, easy to park, the radio super, car locks excellent, Only negative seats to narrow and not plush enough.

Did not think I would like it, Changed my mind.

Originally I wanted a CT-6, having a 2011 DTS. I wanted my wife to sit in many sedans to find the one she preferred. We had not considered an XTS, but owning Cadillacs since 1971 we decided to look at all models again. Previous brands tried were BMW 7 Series, Mercedes E and S, and Lexus LS 460. I realize there is no comparison between the imports and the XTS, however, the price point on the XTS, it's finish and hi-tech components made me look closer. Since my wife uttered the fatal words, "I like that one", and Edmonds had already provided me the quote we purchased the XTS. It is a great car, reads almost as smoothly as my previous DTS's and DeVilles. I gave road noise a poor grade on the survey, however the noise and harsh ride was totally the fault of the tires. The original equipment tires provided great stability and drive characteristics, but I care nothing about that. From similar complaints from other Cadillac owners about tires I requested the dealer to replace them with a different brand/non performance tires. This was done at no charge to me, my ride is restored and we truly like the car. The warranty and free service is equal or better than the imports. The engine and drive train is well proven. Nice Cadillac, Nice Pricing. Update June 2018 been on several trips with the XTS, performed wonderfully. Highway mileage at 73 MPH is 29.7-31.2. The car is extremely responsive for a non-turbo V6, never any issue with lack of power for any purpose. Electronics are faultless, handling is great. I had it serviced by a out of state dealership, again very pleasant experience, no cost. Only small con's are the trunk size is smaller than a DTS and we carry a small scooter as well as luggage in the trunk. Perhaps it is my age or just maybe the seats could be a little softer. Beyond that, great car for us, have honestly enjoyed it since purchase.

XTS 2016 DISASTER

This is my second XTS Sedan. I owned the 2013 which had multiple service issues including the Cadillac Cue System and the Stabilizer System. In the end, the problem was never resolved with the computer system. On my 2016 XTS, I had a leak with the sunroof, where as the factory neglected to connect the sunroof drain. I had to have the head liner, back seat cover and electrical wiring redone as a result. The Stabilizer has also failed in is currently undergoing repair. The XTS is a beautiful looking car, if you want something to impress the neighbors while sitting in the driveway. However, if you need a reliable vehicle to drive, the XTS is not it. The car is over-priced for the VALUE - I CANNOT WAIT FOR THE LEASE TO EXPIRE - THIS IS MY LAST CADILLAC

A geezer's delight!

GM apparently sells a large number of Luxury optioned XTS's to fleets. They don't have all the goodies of the Premium or Platinum Luxury editions, but they come back on the market as one year old cars dirt cheap. I considered many of them but decided we needed the extras that come with the Premium Luxury model. We were able to buy a dealer demo with only 3400 miles on it with a $20K discount. We have driven Cadillacs for 30 years but always bought used ones. This is our first new Cadillac and it is stunning. The fact that SUVs, pickup trucks, and "sport" sedans are so popular make this traditional luxury sedan a great buy. Ours is a 2017 model and I note there is heavy dealer discounting on 2018 models. If you want a luxury sedan at a bargain price compare the XTS with what you get can get for the same price. Love the adaptive cruise control. Haven't gotten up the nerve to try the auto parallel part feature. Now for the not so great. The CUE touchscreen controls are hard to operate. If someone came up with an aftermarket on/off/scroll button, every owner would have it installed. On top of being anything but intuitive, the screen retains your fingerprint every time you touch it. It looks messy and at some times of the day can actually obscure the controls. The power window controls are placed too far forward. The switch for the driver's side window should be right where your hand falls, but you tend to hit the rear window button instead. This car has more road noise than previous DTS and SLS we have owned. The Goodyear Eagle tires may be part of the problem, but you would think GM would want a quiet ride in a luxury car. One year in to ownership of this car I couldn't stand the road noise any more. I was shopping for replacement tires and was very annoyed that GM would equip a luxury car with tires this obtrusive. I drove a CT6 and decided that was what I should have bought. I am much happier with the CT6 all around. The XTS is an excellent value, but it's not Cadillac's best.

Trans. problems

My 2016 Cadillac XTS is on its second trans. the new trans. is in the dealership for the second time!! (they have had it for 2 weeks this time) Hard down shifts and uncertain up shifts. Car has 41,000 miles and Cadillac doesn't seem to know what to do. Loved the car up till now!!

1st Caddy and happy so far.

I bought my 2017 XTS while still under warranty (not CPO though) fora great price, in my opinion. Traded my Traverse for it. There was absolutely nothing wrong with the Traverse. In fact, it was actually a great vehicle in every way except for gas mileage. Which is why I decided to get rid of it ( if I was lucky I could get 17 mpg on the highway while using the cruise control). Driving a lot of highway miles as I do, this was getting expensive and unsustainable. Being 6’5” 250 lb, I also needed a car that was comfortable. I looked at many cars and it came down to the XTS, Impala LTZ, Passat, E350, and Audi A6 ( which I’d previously owned). I settled on the Caddy primarily due to road comfort, space, and maintenance costs. Sure, the model I got doesn’t have blind spot monitoring but I drove for 50 years without it before and it actually makes you be more aware of your surroundings as a driver. “Experts” talk about lack of road feel but I think the XTS is fine. Steering is effortless, it rides smooth, and it corners flat. Great for a car this size. CUE is okay. I’m sure the recent upgrades to the system has led to its improvement. Response is fast, display of is clear but a fingerprint magnet. My wife says the heated seats aren’t as good as our previous cars but that’s subjective. Interior room is great. My son is the same size as me and has plenty of room in the backseat. The best part, so far I am averaging almost 29mpg on the highway. Pretty good for a full sized with a 6 cylinder car these days. I’m hoping this car lasts for a long time.

Unreliable vehicle

I bought this gorgeous, classy, luxurious and very expensive 2016 Cadillac Platinum top of the line Caddy. After five months and 6000 miles it is sitting in my garage unused waiting to be traded in at a major loss. Serious maintenance problems include a complete loss of power overnight while sitting in the garage. Roadside service had problems starting it with his power pack and finally had to jump start it with an old personal truck that he used. The dealer service department could not find a fault after keeping the car overnight to trace the battery drain. A few days later while on a local drive, the transmission failed! It would not move forward or reverse. The beautiful car sat on the side of the road until road service showed up to tow it to the dealership. The dealer determined parts were needed to repair it and it took almost a week to get it repaired. The transmission is now shifting rough but dealer test shows no fault. Being an elderly owner, I have lost all confidence in the vehicle and do not dare drive it on long trips. I am now using my wife's reliable Honda CRV for long trips. Very embarrassing to tell friends, family and neighbors why this beautiful vehicle sits in the garage unused. Buyers must heed the below average consumer reliability ratings for Cadillac. Beware.

Wonderful car

This is a very well designed luxury car that easily beats those offered by Mercedes and BMW. We love the 6 cylinder engine and regular tires with a spare. It runs on regular gas unlike the small turbo engines. We definitely wanted to avoid the runflat tires which are so expensive and problematic. The XTS was the best car for us with the most interior room for 4 adults of any luxury car of this size. Nice going Cadillac!

My personal Limo!

Overall, my 2016 XTS AWD Cadillac was a phenomenal purchase. It is a first class vehicle that is worth more than I paid for it. The inside is luxurious and the exterior makes the statement of pure luxury. It is a large car designed for traveling and riding, rather than a driving automobile. The XTS is not known for impeccable handling. You need to check out the CTS models if you want a sporty ride that hugs the road. This is a luxury cruiser that is quiet, comfortable, safe and has all the amenities you would need. Those that give a negative critique of the Info-tainment system have not researched the manuals. Once you experience the overall navigation system, you will find that it is a breeze...the way we felt back in the 90's about a computer. A car buyer needs to do his/her homework, for all cars are designed for particular buyers. The German automakers accentuate driving, rather than comfort and reliability. If your priority is reliability, get a Lexus or Toyota, though they are a bit "vanilla" in appearance. The Cadillac strikes a balance between driving and riding, and has the Cadillac name plate!

2016 XTS PLATINUM V-Series

I’ve had this car for 7 years and have had zero problems. Maybe others don’t take care of their cars like they should like servicing the transmission as instructed. I don’t know. Can’t speak for them. This car has beautiful lines and looks like a Cadillac, especially with some nice Vogue Tires, unlike their newest models which barely resemble Cadillacs at all. You should be able to recognize a Cadillac from a block away and say “that’s a Cadillac”.. I have the V-Series so there’s way more than enough power at 420hp. The ride is nice but I have the 20” wheel option so it does ride a tiny bit rough over potholes and such. There’s ample room in the cabin unless you’re super big. If that’s the case then get an Escalade or a Mercedes S class if you want more space. All the controls are really easy to figure out after owning it a week or so. Great car!

Wow, what a value!

I've owned my XTS for almost 3 years now and still absolutely love it! I'm not a grandpa but i did want a nice roomy car that still had an athletic feel. The overall quality of the build and features surpasses all other cars on the road in my opinion. I started with an open mind when buying my new car and spent 2 years looking at all models available. I ended up choosing between the XTS and a used S Class Mercedes. The length of my garage ultimately made my decision but I don't regret getting the Caddy at all. Handles and performs like a sports car and has 18 cuft. of trunk space! I have done a a/b comparison between the XTS and the CT6 in the showroom and I would still buy the XTS. The CT6 looks and feels like a bloated version of my car at a higher price point. I also feel that the XTS is the most beautiful Caddy since the '84 Sedan DeVille.

Cadillac XTS FWD

Car is very stylish for a four door sedan. Ride height is low resulting in poor visibility. Pluses: safety features, great stereo sound except no CD, attractive interior, quiet window operation, handles like a smaller vehicle, easy to park. Negatives: ride comfort would be excellent if it weren’t for the noisy tires (Goodyear Eagle RS-A P245-45-R19). Owned seventeen vehicles and the tire noise is off the charts. Perfectly quiet on new asphalt but extremely noisey on concrete or composite surfaces. Actually sounds like you are riding on the rims on some streets. Instrumentation on lower trims does not compare to instrumentation on much lower price vehicles. Touch controls for radio, navigation and climate require two or three attempts just to change the volume or fan speed. Navigation is more difficult to operate and less accurate than navigation systems on Chrysler, Nissan, Ford. Really wanted to like this car, but didn’t research it enough. No longer have this vehicle.

Luv...Luv.... Luv

I bought the XTS Premium model and luv it. I have had Mercedes, BMW and Jaguer and have fallen in luv with Cadillac. The ride, amenities and over all experience has been exceptional. I bough the car after I had bought the XT5 the week prior to replace my Mercedes GL350 and when I was looking at the SUV I decided to test drive the XTS as well. I could not get it out of my mind so went back a week later and bought it as well. I looked at the CTS6 as well but really liked the esthetics and the performance of the XTS much better. I had a CTS- V for a number of years but I can honestly say this XTS is the bomb diggity, Luxury , ride and amenities can not be beat. Years ago you could not get me to buy an American car but I am completely sold.

I love this car!

I Love this car. I am hard on a car, this car handles well, accelerates when I ask for power without lag. Very roomy especially the trunk. Nothing but praise. All the safety features keep Me out of trouble when I’m tempted by the power. It’s the perfect car for Us who are used to the old Cadillacs from the 1970’s and 90’s. It’s your father’s Cadillac. In fact it reminds me of my old 89 Pontiac SSE. Without the glitches ( electronic Dash was new then and unreliable). But the luxury, power , and style are there. Love it. UPDATE: A pleasure to drive, great ride, safety features are many and work well. Haven’t been so happy with a car and such a fun powerful ride since my1989 Bonneville SSE. Very Happy with it.

xts 2016

had this car since new replaced 2014 cadalliac xts premium. wish i had my 2014 back. this car has pulled to the right and left depending on the road serface, had in to dealer 5 times and continues to do same. my 8 year old gmc truck has never done that nor my corvette. but dealer cannot find problem. two weeks ago whole dash stopped working until i shut off car and them came back on. dealer reflashed some unit but could not find problem. now in the last two weeks i am having tro with anti lock brakes. in snow the front wheels lock up and you can't turn the car.you slide right by the intersection or driveway . it goes into dealer monday for i had to wait a week to get in for someone to look at it. my wife refuses to drive the car so a 72 year old pulls herself into a four wheel drive pickup to go to church. i have always had cadalliacs for a road car for travel but i don't believe i will buy another. very unhappy with this car. can't live with brakes not working sometimes.

Navigation system is much too complicated

Navigation system is difficult to master. Voice commands are frequently not understood. I frequently use an I phone connection to Cadillac navigation for more accurate and easier use.

What was I thing of...

I traded in a 2011 pre owned Cadillac CTS, which I had for 2 years (with no problems) to upgrade to a new 2016 luxury Cadillac xts. So far I have been disappointed with this vehicle. Within the two years so far I have had to have shocks replaced, drivers side door wouldn't lock and sunroof stopped opening. Luckily all were under warranty. Needless to say plans are to trade in this vehicle and it wont be for a Cadillac

Finally Splurged

There were limited sources for the Premium model when I was ready to buy, there were lots of Luxury's available however the bells and whistles of the Premium kept it my choice to buy.

Slightly used XTS Platium, but new to me.

There is more headroom than the new CT6, especially in the rear. This car should be one foot longer for more rear seat leg room, bigger rear doors and more trunk storage. Also add 5 gallons to the gas tank for fewer fill-ups.

Cadillac's Cue System is HORRIBLE

We were actually considering purchasing a new XT-5, so we decided to rent the XTS for an extended vacation that included virtually every type of driving, including city driving in Phoenix & Las Vegas, heavy mountain driving in Northern Arizona & Utah, and flat, high-speed desert driving in Nevada and Arizona. First, the pluses: overall pleasing style that offers decent interior room in a relatively compact body configuration. Fairly well-finished interior that isn't too busy in appearance. Reasonably sized trunk that will accommodate two large suitcases plus two good sized carry-on bags. Sorry, but that is where the pluses stop. Now the negatives, and there are a lot of them: Cadillac's Cue Entertainment/Info system. This is hands down the worst system I have ever used (we've had Mercedes, Volvo's, Jeep's, Ford products with My-Touch Sync, as well previous model Cadillac's, all with factory navigation systems to compare). Get your hands anywhere near the touch screen and half the screen displays control icons for the various functions the system offers...this is INCREDIBLY annoying, especially when you are using the sometimes accurate navigation screen. Our car was 3 weeks young and had just 1,000+ miles on it when we got in it, so one would assume that everything should be in proper working order. The navigation system occasionally worked well, but on at least three occasions over the 1,600 mile, nearly two-week "test drive" we gave this car, it changed turn-by-turn directions while we were driving it. Voice control worked well about half of the time, with the other half being so bad that it was actually comical. If I didn't know that it was giving us bogus instructions, we would have ended up in Canada instead of Las Vegas. Once, the voice told us to proceed 2.6 miles and then take a right, but the route shown on the screen indicated a left turn only 100 feet ahead...TOTAL junk! Cooled seats: first car I have ever driven where the cooled seats turned on by themselves when the car was not started remotely on a hot day; very bizarre. Climate Control: Set at 72 degrees on auto-temp with an outside temperature of only 78, the thing blasted cold air for hours at a clip; heat sensor must be mounted in the top of the dash where the sun is always on it. Cruise Control: Lot's of luck figuring this one out. Hit the resume switch and it might go back to the previous speed, or it might choose a higher speed in 5-mph increments. One time, it was set at 82 mph, and when I hit the resume, it took-off and showed it was set for 90! During mountain freeway driving, the cruise is incapable of maintaining a steady speed. Shifting: car automatically downshifts on steep mountain grades, even at freeway speeds. Suddenly the tachometer will go from 1,200 RPM to over 4,000 RPM in an effort to slow the car down even when the driver isn't using cruise control or the brakes. This is extremely annoying and completely unnecessary. Interior storage: no place for sun-glasses, cup holders are not cooled like some competitors, making water bottles rather warm while driving in the desert. Absolutely stupid compartment hidden behind climate & radio controls that is activated by touching the bottom edge, engaging an electrical motor that swings the entire panel upward, providing nothing is obstructing it...a good conversation piece that serves no purpose. Perimeter sonar sensors: Audible about two milliseconds before impact requiring driver to rely only on the visual indicators...great when in reverse! Rear camera: Rendered totally useless at night because of the glare from the center mounted back-up lamp. Sun Glare: dash appearance strips cast a glare on the side glass that inhibits the vision of the driver's side rear-view mirror. Power Adjustable Steering Wheel: Not enough vertical movement; stays too high in the lowest position adding to arm fatigue on long drives with hands at the proper 10 o'clock/2 o'clock position. Head Restraint Adjustment: Only up & down...really?? On a $60K automobile?? Okay, mercifully, I'm going to stop here. If you are still considering this over-priced, under-engineered, horrible excuse for a luxury car, then have at it. We've owned new Cadillac's in the past, and they have been less than stellar. Hoping that General Motors had finally shed some of the deadwood executives that drove it into bankruptcy, we decided to give Cadillac a chance at winning us over again...Not going to happen! I would guess that the biggest market for this car is the rental car fleet at heavily discounted prices, because this car just doesn't cut it.

Smooth and quiet

I love the smoothness and quiet power on back country roads. Almost feels like an electric vehicle. Not mention it is absolutely gorgeous to look at.

2017 cadillac XTS

I Love my car. I have owned the vehicle for 3 months. It was certified used when purchased with 23k miles. The interior is gorgeous. The jewel like rear view mirror charmed me first, but the seats and technology package were unexpectedly attractive. The touchscreen and touch sound control does away with buttons so the dash is clean and lean. The ere are little cubbies enough for sunglasses, change and Samsung smartphone (unfortunately not iphoneX) fit snugly inside the conveniently secretive cubby. It doesn’t have quite the agility of my former BMW 325i, but it does comes close, and for a sedan, that’s, well, amazing. Gas mileage is what I expected, approximately 21-22 mpg, about the same as another former midsized sedan, a Lincoln MKS. The ride is quiet and smooth and there is adequate trunk space. Overall, it is a very comfortable car with just the right amount of luxury.

Love my 2016 XTS!

I waited 20 years for this car as my career and family grew. I don’t drive it every day, so at 5 years old, it has 21,500 miles. Aside from a small problem with the side mirrors fluttering at 70+mph (they were both replaced), I have not had a single issue with the car. Every time I get in, I still smile with happiness and you won’t believe it, but it still has a new car smell. The leather interior, roomy seating both in front and back, and the smooth ride all brings me back to the Cadillacs of the 70s, when I told myself in high school that I was going to buy a big Cadillac some day!

I haven't driven a Cadillac in years

My last was an 85 de Ville. A world of difference. That was a great highway car. This is a fun to drive car that's easy on our backs and a delight to control. It's as roomy and easy to ingress and egress as the suv we're doing away with. A quiet caddy experience at my feet. I'm home again.

Awesome Ride

Great vehicle for comfort, ride and fuel economy. Eight years later it still rides and drives like it did on day one, awesome vehicle.

Best Car I ever had

My 2016 Cadillac XTS Luxury in white is not only good-looking, but it also drives exceptionally well and quiet I traded my 2011 Cadillac CTS which was a nice vehicle. But this XTS has everything I want in a vehicle including the CUE which I had no problems with. I am happy with my purchase.

My love of Cadillacs

I love the XTS very nice riding car I've always owned a Cadillac as one of my cars and I'm very happy with this car very good gas mileage very dependable and very safe to drive

Cadillac's best effort!

It was a terrific car with no complaints in two years.

What happened to Cadillac?

I rented this vehicle for 12 days in San Diego over the holidays. In spite of reading the manual twice and calling Onstar (they were no help), I could not figure out even the most basic commands like getting the seat memories to stick or getting the trip meter to appear on the display. Even more infuriating: most of the time when exiting the car, the driver's seat would move back and the outside mirrors would point towards the ground. While I appreciate the car's attempt to ease egress and spot puddles, the problem is the seat and mirrors would not return to their previous position when getting back in the car! It's really aggravating having to reset these items every time you go somewhere. My opinion is CUE is a disaster. It was easy pairing my phone, however. Additionally, the XTS now has rubberband 19 tires that ride like crap! I could feel every little imperfection on San Diego's crappy side streets. On the plus side, the car's handling was quite good. The XTS is a blast to throw around corners, although I miss the sound of a V8 and the car could definitely use 50 more lbs. feet of torque. Overall, I dropped this car off thinking Cadillac doesn't know what the cars mission is and who their customers are. I do know I could never spend $55K on a car who's controls can't be figured out, with a ride that my Ram 1500 puts to shame!

not a smart car

Electrical system shut down completely three times at remote locations very dangerous

Transmission and Que Screen Problems

Well, first of all, I have 147,000 miles on this car and the Que system is out again. This time the screen is gone, the first time with just 2,000 miles, the whole system was replaced under warranty. The transmission is another issue, however. The torque limiter is going out and low speed take offs are like being on a bucking horse. I love the car and with periodic transmission flushes, I can live with a little bump or two when I accelerate.

XTS WOW

XTS v-sport 16

Best car I’ve driven - a modern muscle car

Coolest Old-Fartmobile Around

I bought mine a year ago, a used fleet car with 27,000 miles. I have read some complaints about the CUE system and other controls, but I have had no problems figuring it out. I got the stock engine, but this beauty was built for comfort, not for speed. I've never had a car like this; there is not a single knob on the dashboard, which is very cool. Sure, you have to look for the button you want, but this should not take more than one second. I plan on driving this car when I move cross country with a German Shepherd and a parrot, and we will all be very comfortable. I agree that the stock tires are too low-quality for a vehicle of this caliber, but that's easy to fix. There are a lot of nice touches inside; one of my favorites is the ambient lighting at night. I also bought some cool accessories like floor mats with the shield emblem, and lights that display the Cadillac logo on the ground when the door is opened. I am a 60 year old retired computer programmer and if this is my midlife crisis, at least I'm doing it in style. The biggest shame is that Cadillac is discontinuing all sedans, abandoning the very thing that made the brand great.

Sharp car

Still learning about it, as it is our first Cadillac. Very roomy and total class.

Amish transport

Lots of trunk space lots of room inside car handle well for a large car average mpg 21 per gallon

Sporty Luxury

Spacious interior, smooth ride, great Caddy User Interface, ventilated seats feel like a comfy lazy boy, and a hot looking body style let the world know you've arrived..... IN STYLE!

2016 Caddy XTS The Greatness That Was Cadillac

When I purchased this vehicle I thought about the Cadillacs of yesteryear. Big. Floaty. Comfortable. Wallowing. The XTS is the best of what Cadillacs were known for from the sofa comfortable seats to the old style tail fins (look at the rear red tail lamps - they are an ode to the Cadillac fins of yesteryear). The quality however... is traditional General Motors.... squeaky bits and feels loosely put together. The V 6 is by no means weak, but don't expect to win any races from traffic lights anytime soon. Overall, with all the turbo four downsized Cadillacs coming out its a shame that the XTS model was phased out. Remember, the XTS was built on the Chevy Impala body, so expect as such.

XTS Lost in translation

So, rented this Caddy over thanksgiving weekend (no other cars available on elite aisle). Car rental treated like it was a Bentley, its not. Ok, good looks, nice interior. It ends there. This unit had 416 miles upon pickup, I put 2000 additional miles on it. Fuel mpg 23 or better, engine performance, not. The engine was disconnected as was transmission,when forced to work it would, multiple times non responsive at worst times, stutter, no response dangerous. CUE IS A NIGHTMARE! All technology in this car is a nightmare. even power seats are stupid, memory settings require you to hold the button until preferences are restored. Example, you have a seat exit programed, it runs, now you want the seat and etall back to your programmed settings, hold the #1 button for 30 seconds. HORRID. Interior nice finishes, no storage, no outlets, stupid powered dash panel to hide a 90s flip phone with an inaccessible USB jack. WOW. Im gonna stop here this car sucks.

Rented for a week...

Good looking vehicle but not impressive to drive. The blind spots and the narrow view out of the rear view mirror made it hard to drive. You have only the distance between the large head rests to see behind you. I’m not tall but I bumped my head most times either entering or exiting the vehicle. The gear shift gets in the way of the cup holder. Would have liked them placed elsewhere and additional ones.

Expensive for what it is!

Sure, the Cadillac name has some SWAG, but the hype is over-blown... As is the price

Nice comfortable car

Price, warranty balance, scratches and interior wear including floor mats plagued by Cadillac ads since

Awesome Car

You get what you pay for. Luxury performance and state of art Technology