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Used 2013 Cadillac XTS Sedan Consumer Reviews

List Price Range
$12,500 - $24,998

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5 out of 5 stars

Big Caddy with Styling

bigwes3, 10/01/2012
2013 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
23 of 23 people found this review helpful

Purchased a White Diamond exterior with Carmel/Black interior Premium FWD XTS in July after considering a BMW or Mercedes. After 3,300 miles in it, the more I drive it the more I love it. Outstanding ride quality and interior finish is top notch. So glad Cadillac did not abandon the smooth ride to chase the BMW/Mercedes performance (extremely hard ride) model. This car provides a perfect blend of cushion & performance handling. Big car ride with midsize handling. The spirited V6 provides excellent power while returning great gas mileage. CUE system definitely requires a dedicated learning period to familiarize yourself with the many features.

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4.88 out of 5 stars

Excellent Machine

alexblackhawke, 01/09/2014
2013 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
18 of 18 people found this review helpful

Purchased new in Ohio while on vacation and drove back to Las Vegas. Averaged 28 MPG for the entire trip and was impressed with the long range comfort and handling. It won't burn off the 20" tires but lots more available acceleration than what was needed. All of the interior appointments are top quality and once you get used to the electronics, easy to adjust through the CUE system. After three months, had glove box closure issue and the dealer just replaced the entire mechanical and electronic component to repair.

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4.75 out of 5 stars

Platinum FWD--A Real Delight

rgj21, 05/23/2013
2013 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
33 of 35 people found this review helpful

I took delivery of my XTS Platinum FWD in Sapphire Blue Metallic on May 11. I must say that I become more pleased with the vehicle everyday. I have owned a Lexus LS, a Jaguar XJ and a Mercedes CLS and the XTS compares very favorably with each of those luxury vehicles. GM has finally met the challenge of the German and Japanese luxury vehicles with interior materials, fit and finish and technology second to none. I seriously evaluated 11 other cars and SUVs before this purchase and could not escape from the fact that dollar for dollar the XTS was the best value in its class. It is a pleasure to drive, performs beautifully and has that head-turning quotient.

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1 out of 5 stars

Learned my Lesson

C Blackburn, 01/17/2018
2013 Cadillac XTS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
12 of 12 people found this review helpful

Purchased this car in Jan. 2014. The problems started 5 months later, headliner fell, headlamps went out, replaced shocks, struts and steering gear. Now with the coldest weather of the season my heated seats do not work. If this is how they build a luxury car I don't want to take a chance on one of their other vehicles. I Will never buy another GM product again. There is just no quality in their cars.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3.88 out of 5 stars

Computerized nightmare

jaymedic44, 10/04/2012
2013 Cadillac XTS Platinum 4dr Sedan AWD (3.6L 6cyl 6A)
42 of 46 people found this review helpful

We bought the platinum edition, liked the different grille and wheels. As the salesman was showing my wife how to operate all the features all of the sudden the radio went to full volume. The salesman tried to turn it down but as soon as he removed his finger from the button it would return to full volume. They said it needed a software update and took it to the shop. An hour later he returned and proceeded with the demonstration and it did it again, not only did the volume increase on its own you can't turn it off. Well today it is making its 3rd trip back for the same issue plus some other electronic problems such as the seat memory won't work, Bluetooth connection is often lost and so on.

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