Used 2018 Cadillac XT5 Consumer Reviews
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Decent Cadillac but there are better vehicles out
Love the style & color choices. Decent ride & decent power. For the price GM wants for this vehicle, they could of used the 335 HP 3.6 V6 instead of the 310HP 3.6 V6. The 8 speed transmission isnt the best either. The car always feels like it is in the wrong gear & downshifts are delayed. Not a fan of their pricing compared to their standard feature list. Out of the 4 trim levels, I opted for the Luxury Trim with optional paint & the drivers awareness package. In my opinion, the drivers awareness package should be standard & should include standard full A.E.B and adaptive C.C. My 2017 Subaru Outback 3.6R has Eyesight with full A.E.B & adaptive C.C standard, for much less money. I was heavily cross shopping other makes, if it wasnt for the free 3 year maintenance and long powertrain warranty, I would of bought into another brand
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Poor fuel economy. Very uncomfortable front seats.
So I discovered that the headrest does not adjust. This is now standard on Mercedes. glc, audi q5. The pain that i had in my neck extending down to my lower back was not bearable. I tried to sell the car privately and to lease swap it. But no good. The vehicle dropped 14K in value with less then 1500 miles. I finally got a dealer to up the price by 4K from the low ball offered even at Cadillac dealer that did not have any inventory. So I am thankfully finished with this car. It is beautiful, but for me the seat was so bad that I was willing to sacrifice over 11K to get rid of this car. As for GM financial. I have called 7 times to get a letter showing that the vehicle was paid off and purchased. i have been told so many different stories. All incorrect. The letter is not generated. It would be generated, It has been generated. Nothing. ON hold for hours. I will not ever walk into a GM dealership ever again. UPDATE. I AM SO GLAD TO BE RID OF THIS CAR, EVEN THOUGH IT COST ME MORE THAN 10K.
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- Base 4dr SUVMSRP: $15,99926 mi away
- Luxury 4dr SUVMSRP: $22,99544 mi away
- Base 4dr SUVMSRP: $13,99031 mi away
$750 to replace exposed plastic tube - Otherwise +
There is limited protection of the undercarriage components. A cheap little plastic vent tube to the fuel tank is exposed under the vehicle and subject to damage. THE DRIVE SHAFT OF THE VEHICLE NEEDS TO BE REMOVED to replace the little plastic tube exposed to the bottom of the vehicle. There was no known event that caused this damage - it appears rolling over anything like a twig can cause the brittle plastic tube to snap. It has never been off road. I am on my first $750 repair to replace this tube. I could see that this could easily happen on a recurring basis. OTHERWISE - the car has been good. Seats very comfortable, info system is easy to manage. Bought a 2020 Lexus 350L and the Cadillac is preferred.update: heater has stopped working 2022.
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very likable
have not had any issues with the vehicle -purchased new
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Pleasantly Surprised
It is a pleasure to drive this vehicle. I traded my 2005 DHS in on this. The XT5 is not as soft a ride and I do miss the Classic Deville Cadillac Sedans. This XT5 is the Well appointed Platinum edition. It will serve our family well. Has plenty of power and excellent road manners. The auto start/Stop needs to be eliminated. It is a bone head move on GM's part. It will cost batteries and starters. One shouldn't have to be forced to comply.
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