This is a wonderful crossover. I love the color (red) and the way the outside of the car looks. It rides and handles wonderfully. I wish it had a navigation system but the OnStar is good. It's hard to read the display in the middle of the console as the overhang makes you have to duck down to see the numbers at the top of the display.
Loved the look and the ride of this car. At about 40,000 miles things started to go south. The check engine light began to come on intermittently. Had it checked by the dealer, but after several rounds of tests, they found no cause. Next I began to notice condensation in my headlight casing. This stayed for a couple of years, now both headlamps have stopped working on the same day! Again to the dealership, where I was notified it was a $3,000 repair! This was for the labor and head lamp assembly! Outrageous! I googled the issue and find this is a well known issue with this car starting in 2010. GM will do nothing and act like they don't know it exists. Ironically, while shopping the car to trade in on a "non GM" car, all the other dealers are very aware of the problem. I will never by a GM car again! Horrible customer service.
2012 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)
Bought this vehicle new after suffering with a 2009 SRX and its timing chain issues. Had it 5 years and 2 months, 51000 miles and everything quit. Drivers seat won't heat, keys get locked in car (not suppose to be possible) and now a service rear axle warning. Of course all of this is now out of warranty. Contacted a Cadillac dealer and he states "everything breaks - go ahead and buy a jeep, I don't care", contacted Cadillac and got the "sorry for your luck" statement. BUT if you check online all of these are know issues. The axle issue includes Buick and Corvette a well. Besides these issue the residual value of the thing is terrible.
We have had a serious issue with some kind of fan (blower) of some sort that will continue to run after the car is shut off. We have figured out that removing a fuse ( yellow 90) will stop the fan. If for some reason i don't catch the "noise" of the fan still running, it of course runs my battery down within 30 to 45 minutes. We've already had to replace the water pump ( 900.00 , isn't cheap) and the front end by the front right tire had to be repaired also. It is a beautiful car but man oh man it seem's to be a money pit.We bought the car used , so it had no warranty. Has anyone else had any of these issue's? Thank you. Deirdre Baker Tx