Purchased 2012 SRX with Navigation. Entered my home address and the Nav System gave totally wrong directions. Cadillac dealer ordered new Nav disk - but error ( and wrong additional addresses) remained. Called Cadillac customer service - and only response I get is 'we're working on it'. I have a handheld Garmin that takes me to my driveway - but the Cadillac Nav system puts me 1/2 mile away. My dealer attempted to drive another 2012 SRX with Nav to my address and that vehicle also made wrong turns. AVOID this option. If and when cadillac repairs this disater - I will be happy to report it. Meanwhile - use caution if you intend to purchase this option. Better yet, DON'T.
2012 FWD Luxury model. Great lease value compared to competetors such as Acura MDX. Infinity EX, FX, etc. Delaership experience excellent. SRX rides fantastic. Road noise non-existent. Handling, acceleration, shifting of the transmisson all great. Seats are firm, but I find the SRX to be very comfortable. Great feature content on the Luxury trim level. Averaging 21 mpg with mostly highway driving. Very pleased with the exterior & interior appearanc eand build quality. I was in the market for a luxury SUV/CUV and found this to be the best value out there. I have not had a GM product for quite a few years, and I'm very impressed so far!
The addition of the new 3.6L V6 engine made the already good SRX a class leader in its category. While it possessed head turning looks and a luxurious interior, it lacked the performance necessary to run with the Big Dogs. The new engine provides a throaty growl when accelerating and provides plenty of passing power on the freeway. When combined with excellent fit and finish inside and out and great driving dynamics, braking and acceleration, the SRX now has the total package. Having moved from a Lexus RX 350, which I loved, the SRX is more powerful, stylish, engaging and dynamic vehicle that possesses excellent ergonomics and technology.
Let me start off by saying this vehicle is gorgeous! A real looker, and there aren't too many of them out there alongside all of those Ford Edges and Nissan Muranos. The interior is impressive, even though we don't have the large nav screen, it still looks great. Expensive looking. The leather is high quality and the reason we bought the 2012 is because it really doesn't look worn at all.. We've only recently figured out why it doesn't look worn - it's very uncomfortable!! I'm 6'0 and had to sit in the backseat for 4 hours, and honestly it was less comfortable than an airplane for me. My head kept hitting the roof, i couldn't put my knees straight out, and for some reason this models' back seats don't recline (thought that was standard but it may only be for Performance models) so you're literally sitting stick-straight the whole time and the seats don't give in any way. The front seats are much more comfortable than the back, but still less comfortable than our 2013 Jetta SE. If it's beauty you're after, and something with a sturdy interior that will last, then this car is for you. If comfort is priority, look elsewhere (we test drove an MKX and it was very very comfy all around).