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Used 2017 Cadillac Escalade Consumer Reviews

3.2 out of 5 stars
44 reviews

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We have a limited number of reviews for the 2017 Escalade, so we've included reviews for other years of the Escalade since its last redesign.

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Pros
Cons
5 out of 5 stars

Forget the rest and drive the BEST !!!

Bob Thompson, 03/24/2019
2017 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
5 of 6 people found this review helpful

This is my second new Escalade, 10 years apart. The ride is so much improved from the 2007 to the 2017. Both of my Escalades have been the Luxury model as they have the same seats, suspension, inflatable front and side air bags, 22" wheels and tires, power folding third row seating, good looking LED exterior headlamps and tail lamps, entertainment qualities, and quiet ride, that are included with the Premier and Platinum series, but cost thousands of dollars less. They are beautifully styled, with easily recognizable tail lamps that are stylish, as well as highly visible. From the new grille, new dash, large back-up camera screen, front and rear parking sensors, to the puddle lamps on the bottom of the exterior mirrors, Cadillac's engineers remembered to include everything that they would want, if they were shopping for a new SUV. Drive one today and you will see that I am right.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

POS

Wade Edington, 11/03/2019
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
5 of 6 people found this review helpful

I’ve had my 2017 CPO Escalade a little over a year now and it has been in the shop numerous times for various things for a total of almost 2 months. So far the transmission completely died (on day 1 of ownership, I didn’t even make it home from the dealer), the motor mounts had to be replaced, I continue to have transmission shift problems (but according to the dealer, they are 100% normal), brake problems, electrical problems, various rattles and squeaks, the front end collision prevention system no longer functions. I like the car but wish they would just give me a different one, mine is cursed.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Nice but Not Refined compared to Euro SUV

GM-vs-Euro, 05/06/2016
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
12 of 18 people found this review helpful

The Escalade is a luxury truck in my opinion; even the huge column gear shifter reminds me of a Chevy Truck. Despite the plush seats and upscale interior, the ride has many jitters from road bumps, engine drones, and the transmission drones under acceleration. If you have ever owned a truck then you know what I mean. If you are transitioning from European vehicles you will not like this unrefined beast in many aspects. Despite the unrefined integration of all its bells and whistles, the Escalade makes a strong presence with its huge size, powerful engine, big LED taillights and headlights. Maneuvering into a normal parking spot can be a challenge, especially in an indoor garage. The front, rear, and top down view cameras do help with parking. I love the feature that vibrates your seat to warn you before you back into an obstacle. Road handling is its strength. This beast can handle every road condition because it is really a truck. But riding in a truck with plush seats and interiors still can't trick your senses into believing that you are not in a truck. The high pressure suspension doesn't have very good rebound damping. When the suspension jitters are triggered, it resonates throughout the car. It doesn't give you a muted and dampened ride that you get from an Audi Q7 or Mercedes GL. The GPS and radio has a nice big screen but it is tilted in a strange angle. The buttons are intuitive but again not refined like European or Japanese entertainment systems. Also, I wished the GPS map has a way of displaying on the large LCD dash display while the car is in motion. The Escalade only lets you see small arrows and turn instructions on the dash and on the minimalist HUD display. The audio system has clear sounds, and the interior is quiet enough even when blasting down the freeway at 80mph, as long as the road is smooth and you don't trigger the suspension jitter from poor road conditions. I also like the air vented and massaging seat. The lane departure control that vibrates your seat as a warning is a nice touch. Having owned a Z06 Vette, and now got a chance to experience the Escalade, my complaints about high-end GM products are the same, un-refined interior. Unless you need the SIZE of the Escalade, an European SUV is much nicer to live with.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
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5 out of 5 stars

Protection plus

Protection, 01/31/2018
2017 Cadillac Escalade 4dr SUV 4WD (6.2L 8cyl 8A)
4 of 5 people found this review helpful

The sloped rear cargo area is terrible things fall over and slide back plus much floor space was lost when compared to prior model. Electronics very confusing most of what you need whil driving you have to take your eyes off road to find.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Was not a Cadillac person

Robert, 12/27/2017
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
8 of 13 people found this review helpful

I had dabbled in Cadillac and had a Escalade before, but when it moved in to the big baller/rap/gangster arena it was not a car for me. I am a conservative person and I did not want to be associated with the image. However, the new design caught my attention, no artificial gills and a really nice looking SUV. I don't mind the truck frame lineage, I like the durability and toughness aspect of the design. I really bought it to carry around my grand children and I want them protected. However, it is entertaining and I really like driving it. The price of entry is steep, but the look of the Tahoe or GMC versions did not visually appeal to me. I like the way this SUV looks and I feel good driving it. I could have bought any SUV, but I am a guy and this one appealed to me. I have had no issues and have about 10K miles on the truck.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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