Used 2017 Cadillac Escalade Consumer Reviews
Used Escalade for sale
We have a limited number of reviews for the 2017 Escalade, so we've included reviews for other years of the Escalade since its last redesign.
My First and Probably my Last Escalade
K. Dowling, 09/19/2016
2016 Cadillac Escalade Premium 4dr SUV 4WD (6.2L 8cyl 8A)
14 of 17 people found this review helpful
I traded in a 2008 Lincoln Navigator for the 2016 Escalade. I love the styling and the technology, but that is about it. Comparing the 2016 Escalade and an 8 year old Navigator, the ride in the Navigator was superior. In addition I think the driver's seat in the Escalade is probably the most uncomfortable car seat I have ever sat in. For almost $90,000 I was expecting a lot more comfort.
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Worst Vehicle I Have Owned Next to My 1997 Pontiac
RS, 04/09/2019
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
7 of 8 people found this review helpful
My wife really wanted this car after owning a Toyota Sequoia for 6 years (never a problem). I bought the vehicle for her as a birthday present, Platinum Edition. I can say that the vehicle is very beautiful. I like the style on the outside. That's about it. We've owned it for nearly 4 years and it's in the shop about 8x per year for everything under the warranty. They had to replace the computer board a few times as the vehicle just shut down on her. Many things have been replaced on the SUV. We only have 40k miles on the car, but my wife has the serviceman's cell number. It's really not worth the price when you can buy a Toyota, Lexus or BMW and not have to take it to the shop every few months. It's what I expected, but now my wife never wants a Cadillac again. I've talked to other owners and they are not that impressed and have had similar experiences. Highly NOT recommend.
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2017 Cadillac Escalade for sale near you
Showing 3 of 69 listings
- Platinum 4dr SUVMSRP: $21,540127 mi away
- Luxury 4dr SUVMSRP: $21,990130 mi away
- Premium Luxury 4dr SUVMSRP: $26,900144 mi away
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Trashy
Nikki, 08/05/2018
2016 Cadillac Escalade Premium 4dr SUV 4WD (6.2L 8cyl 8A)
9 of 11 people found this review helpful
Please invest in a more reliable SUV!! Cadillac should be ashamed pricing this truck at 80k and it's trash. I purchased a 2015 certified Escalade. In the first year the ac went out twice. It stopped going in reverse. And finally the torque in my transmission went out. So I traded it in for a 2016 certified escalade. Unbelievable!!! After driving this truck for a couple of hours I had to take it back, they kept it for suspension issues and they can't figure out a rattling sound!!! I have a 2004 GMC denali that is more reliable!!
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Electronic nightmare
Chris, 10/18/2019
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
8 of 10 people found this review helpful
Had the 2016 Escalade as a lease. From day one this truck was an electronic nightmare. It spent more time at the dealership and I wasted many, many lease miles bringing it back to the dealership for repair. Liftgate failed far too many times. Battery failed in the first 4 months of ownership. Heat in the back would constantly reset itself to highest temp so the kids would be overheated in the back set. AC failed. I would be driving and the entire console would go out and come back on, with rpms all over the place. Cadillac could never figure out why so it became something I had to deal with. When driving it would feel like steering would go out for a few seconds which was very scary. Had one instance when I could not shut off truck. I had to let it run the entire night until Cadillac could pick it up the next morning. Sensors worked sometimes, other times oversensitive, sometimes not at all. Nothing like going through a toll booth and having truck slam on its brakes every time, thinking I was going to hit something. Cadiallac's answer was to shut off the feature. Some of the issues I honestly could have dealt with had Cadillac been responsible and dealt with the repairs in an honest manner but every time I brought the truck in for one repair, I would leave dealership with another problem so it became nothing but a headache. The Escalade is a beautiful truck, roomy comfortable interior with all the bells and whistles, but honestly with all the problems I had, it does not justify the price. I am now the proud owner of a Lincoln.
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Worst Car I have ever owned!
Roger Lake, 03/19/2018
2016 Cadillac Escalade Premium 4dr SUV 4WD (6.2L 8cyl 8A)
13 of 18 people found this review helpful
Ok we will start with the PRO: Looks and cargo space. That’s all. Now the Con: First off I want to start off by saying I own a car dealership and have personally owned every type of vehicle their is. This truck is the worst vehicle by far that I have ever owned. The engine burns oil at 11k miles. Brought it in to the GM dealer and they hand me a paper stating that it’s acceptable to burn up too a quart of oil between oil changes. 92,000 dollar vehicle and Iam adding oil between oil changes? The transmission shifts horrible and slams into gear every day I pull out of my garage. Going up hills the truck loses power and seems to not know what geat to go into. Also my wife and I smell coolant in the car when you first turn on the ac as if the heater core is leaking. We paid extra for power running boards and they Stick. Truck rides ruff and clunky. It’s a real shame because we sell used Cadillacs on our lot and the older ones were much better. I feel the quality of a Hyundai or Kia far exceeds the quality of this truck. I have never went on and reviewed a car or truck in my life as all vehicles have their issues but this truck has so many problems that even though it’s so pretty this truck makes me so angry and Iam so laid back. I don’t care how much money you have this truck will be your worst financial decision you have ever made in your life if you buy it. No redeemable features other then size and beauty. I had to go jump start this truck the third day of owing it because the battery was no good. And I remind you we bought it brand new with no miles. I don’t have time to go to the dealer every week because of all the problems. We can’t even drive the truck we’re paying so much money to have. The dealer wants to give us a Chevy Cruze as a loaner car every time. We bought this truck because we have a big family. I end up putting a dealer plate on a Honda Pilot and have my wife drive that. So basically buy a Honda Pilot to drive when your Cadillac is broken down and in the shop every week. If I could give this review negative stars I would. Nothing in my life has disappointment more then this vehicle. Buy German or Japanese the quality it much better.
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