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Used 2017 Cadillac Escalade Consumer Reviews

3.2 out of 5 stars
44 reviews

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We have a limited number of reviews for the 2017 Escalade, so we've included reviews for other years of the Escalade since its last redesign.

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Pros
Cons
2 out of 5 stars

Too Hot!!!!

Unhappy buyer, 08/06/2017
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
26 of 30 people found this review helpful

I bought a new 2017 Cadillac Escalade in April and I've had it 6months for one month it had been in the shop for the same issue 3 times. Dealership keep giving me the run around with an answer. Air condition stopped working. First two times reports of faulty freon this time they have no clue. Won't replace my brand new car but can't find the problem. I would suggest BMW X5 which I should have bought in the beginning now I'm stuck with this clunker

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

2017 Escalade ESV

Mike, 04/13/2021
updated 10/15/2021
2017 Cadillac Escalade 4dr SUV 4WD (6.2L 8cyl 8A)
6 of 6 people found this review helpful

Update: after all attempts to repair and keep up with the continued and fustrating need for repairs and the repeated problems, Cadiallac offered no assistance other then saying "we are sorry". I have sold this vehicle and will not be returning to any GM brand in the future. Nice vehicle, horrible reliability. Working on the third transmission and still not shifting correctly. NAV screen cracked, DVD stopped work and repaired/replaced 7 times, water leaked through the roof seals, heated seats not working, cam shaft and lifters replaced, center console lid replaced from misfit, power seat switch failure 4 times, rear shocks replaced, MAP sensor failure, rear wiper failed, steering column shifter cover repair 3 times, entrance lights replaced three times, and the worst was power pedal failure that moved pedals forward while vehicle was in drive. Less than 40000 miles. Waiting on parts for the next round of repairs for the past six months. I WAS a GM person but the value and quality just isn't there anymore, only me at the dealership requesting more repairs. Please check the internet and research before purchasing and good luck. Nightmare is coming to an end Ordered a new Lexus yesterday.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2017 Cadillac Escalade for sale near you
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1 out of 5 stars

2017 Cadillac Escalade ESV

VG, 04/26/2019
2017 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
17 of 20 people found this review helpful

Run from this car!! It is the biggest piece of crap we have ever owned! Car is less than 2 years old with 18K miles on it. Car was in shop 2 months ago for a "bent engine rod" and now car is in the shop AGAIN for "knock sensor" not to mention issues with traction control going on and off by itself. Buy or lease something else as this is by far the WORST SUV we have ever owned. Should of stayed with our Infinity..

Safety
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Worst Purchase we have ever made!

Roger Lake, 11/13/2017
2016 Cadillac Escalade Premium 4dr SUV (6.2L 8cyl 8A)
27 of 33 people found this review helpful

Where do I start? Engine is consuming oil at 20k. The transmission shifts hard from first too second. My wife smells coolant from the vents. The power running boards don't always go up. The rear DVD in the third row doesn't work. Dealer claims everything is fine. I have to add oil between oil changes on my 90,000 dollar Cadillac. These cars are junk. I told my wife this but she loves the space the car has. I don't recommend these vehicles. Don't waste your hard earned money on this. Buy an Infiniti or a Lexus.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Cadillac

RLutz, 11/18/2019
2016 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
5 of 5 people found this review helpful

I really like my Escalade. I picked the escalade because I have a 2002 with over 300k and its my husbands daily driver. No major problems. My newer one has all the bells and whistles love driving it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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