Used 2017 Cadillac Escalade Consumer Reviews
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We have a limited number of reviews for the 2017 Escalade, so we've included reviews for other years of the Escalade since its last redesign.
Luxury and Power at its Best.
Dan Erickson, 03/23/2016
2016 Cadillac Escalade Standard 4dr SUV (6.2L 8cyl 8A)
31 of 33 people found this review helpful
I am kind of a cheep stake and like a good bargain. I never thought I would buy a car off the showroom. My wife and I were just shopping for an upgrade of our current 2010 Denali. We looked at the Escalade, we were swept off our feet and signed the paperwork that night. This vehicle is nothing short of amazing. I never in my wildest dreams thought I would get a back massage while cruising at 75 mph down the interstate. We are still discovering the latest gadgets and taking it in tomorrow to have upgraded software installed to integrate our phones for easier applications of usage. Another plus, we got an astounding average of 26mpg at 70 mph last weekend on a road trip. The down side is that the apative cruse control would go offline going down the highway due to an error in the system. That is going to be addressed tomorrow also. As far as buyers remorse, it's nonexistent here folks.
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Transmission is horrible
Lindsey Clark, 09/25/2017
2017 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
46 of 51 people found this review helpful
I feel unsafe in this car. It jerks or lunges on me at a stop or slow speed at least once a day. The dealership has had my car 7 times and has not fixed it yet. I filed a lemon law complaint.
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2017 Cadillac Escalade for sale near you
Showing 3 of 34 listings
- Luxury 4dr SUVMSRP: $21,995102 mi away
- Platinum 4dr SUVMSRP: $27,601166 mi away
- Premium Luxury 4dr SUVMSRP: $25,995144 mi away
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Awesome SUV when not in the shop
Brett R, 11/05/2018
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
31 of 34 people found this review helpful
Pros: Great looks, smooth ride, great handling (like a sedan), comfortable interior. Cons: Reliability is now a concern with two major issues in under two years. 1) Instrumentation dashboard went out completely after about 1 year so you couldn't see your speed, gas tank, or any of the vitals. Unfortunately this happened while traveling out of state. 2) At just under 2 years, Escalade is now in the shop for an issue where the transmission lunges and makes a noise. TBD but Cadillac thinks it is a transmission issue. I'd be OK with minor nagging issues but for the priciest car I've ever purchased I shouldn't have major issues and I'm disappointed. In addition, not a huge fan of the entertainment interface. Too complex and not user friendly for simple things like volume control (stick with knobs vs. having to swipe left to right).
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2016 Escalade Platinum - WORST PURCHASE EVER!!!!!
VictoriaBC, 08/13/2020
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
10 of 10 people found this review helpful
We ordered the 2016 Platinum Escalade with every option possible. We spent over $120K (we are in Canada). This thing has been terrible from day 1. Our local dealer here in Victoria, BC (Wheaton, Cadilallac GMC) was no help either, after the sale they didn't give a crap about us! We have a laundry list of things that have gone wrong with it, including the entire AC unit had to be replaced (after going back and forth with the dealer - I self diagnosed the problem after reading forums - and tracked down the parts myself!!! to get them to fix it... it was UNDER WARRANTY - yet I had to do this). The SUV is currently in the shop right now, I was informed yesterday that the repair bill is pushing $8,0000 plus TAX!! The SUV is 4 years old and the extended warranty that I paid $2800 for just expired because it has just over 100km (62,000 miles)! Apparently the front air ride system has failed and it needs a new radiator brakes and rotors.. It has been shifting HARD since day 1 (embarrassing to be honest - it JERKS hard at low speeds) and they just said that its normal... There is nothing normal about it! I called Cadillac, only to be put on hold for 30 minutes I finally opted to leave a message, we'll see if I get a call back. They DO NOT VALUE their customers.. PLEASE DO NOT BUY!!! After reading the other reviews, our problems are very similar, which makes me very concerned for the future of this vehicle. I wish I could have read these reviews before purchasing. I have been a faithful GM customer all of my life (1969 Camaro, 1967 Camaro, 2008 Chevy Duramax 2500, 2009 Hummer SUT, 2012 Cadillac Escalade Hybrid, 2010 Chevy 3500 Duamax Dually, 2016 Cadillac Escalade) After the way I've been treated by GM, I will NEVER BUY or RECOMMEND A GM PRODUCT.
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truly a great luxury suv
Patrick R. Blasz, 11/14/2017
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
20 of 22 people found this review helpful
We purchased this vehicle in july 2017 and have put 6K miles on it. The mpg can easily exceed the epa (needs to be dismantled) estimates. The best is 30.7. You will read much by the professional motor media, about the same caliber of journalism as the rest of the media, parroting that the ride is harsh. Utter nonsense. These people are checking with one another to see what the consensus while be. Disregard them. We have purchased a range rover and the Escalade is a nicer vehicle in many regards. The solid rear axle is advantageous for the high tow rating. While the RR has better off road capabilities and is a wonderful vehicle, the Escalade has other attributes to stack up to any large SUV. Cadillac has done a wonderful job with this vehicle. We purchased it over the competition for the third row seat and the retractable running boards. These running boards are far far better than any fixed running board. So, forget the "professional" reviews, try it, you will like it.
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