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Used 2017 Cadillac Escalade ESV Consumer Reviews

3.0 out of 5 stars
26 reviews

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We have a limited number of reviews for the 2017 Escalade ESV, so we've included reviews for other years of the Escalade ESV since its last redesign.

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Cons
1 out of 5 stars

2016 ESV JUNK! now transm problem

James Hilbrant, 12/19/2018
updated 12/21/2020
2016 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
5 of 6 people found this review helpful

Here is my update on the second 2016 ESV. The one that replaced the first lemon, the second is still a lemon pile of junk. At just over 40K in miles highway at that, the transmission gave up the ghost. In shop now to replace and guess what the 2019 loaner is the same pile. You can hear the transmission starting to whine at 2800 miles. If you need to spend your money, go with something else non GM. You want to just spend money?? then hide it in savings or a cd until something else comes along. This POS is the biggest waste of my money ever in my life.

Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

$91,000.00 dollar boat anchor

Scott, 08/28/2019
2016 Cadillac Escalade ESV Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
3 of 3 people found this review helpful

Leased a brand new 2016 Escalade and fast realized that GM is 10 years behind the competition. The info system the Que might be the worst piece of tech ever put in a vehicle. The transmission starting piping out of gear after 20k miles and the engine idle feels as if the engine wants to stall out as it shakes the car. Service techs laugh and say welcome to the Escalade problems. For the money I would suggest any luxury car but the Cadillac brand.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

The Cadillac of Escalades.

kennedyjack2003, 12/20/2015
2015 Cadillac Escalade ESV 4dr SUV w/ Prod. End 10/14 (6.2L 8cyl 6A)
7 of 10 people found this review helpful

I love this thing! It is beautiful and fast! Its v8 is awesome!! However, the CUE system is awful. Sometimes it won't come on until a few streets down from our house. No radio, no climate control, the only thing that works is the speedometer. CUE IS BAD. The rest of the car is incredible. I LOVE IT. HIGHLY RECOMMEND IT!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Defective products not covered?!*

dgroenew, 08/13/2018
2016 Cadillac Escalade ESV Premium 4dr SUV 4WD (6.2L 8cyl 8A)
3 of 4 people found this review helpful

We have owned our 2016 Caddi Escalade ESV for about 8 months. It was used w/less than 20k miles on it and still has less than 30k miles. Within the short time frame we've owned it, the info/CUE screen/system blanked out several times, had to take in twice and seems to be fixed now but? When it goes out, of course so does your air. More importantly however the brake pads (on the front end) are defective. Not just worn/general use issues, but pretty much disintegrating and need to be replaced. Since this is considered a 'maintenance' issue, it is not covered under warranty. So a 2 year old vehicle w/less than 30k miles and paying for new brake pads OOP. Other issues like shifting when taking off or stepping on it to get going after slowing down are regular occurrences. The ride itself is noticeably better than the 2017 Tahoe we had before and so far the rest of the bells and whistles are functioning nicely. Just wish Cadillac would stand by it's product better.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

What were they thinking?

RB, 05/30/2018
2015 Cadillac Escalade ESV Premium 4dr SUV 4WD (6.2L 8cyl 8A)
2 of 3 people found this review helpful

8 speed transmission is a nightmare. Window D-Md door trim plastic breaks repeatedly

Safety
5 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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