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Used 2009 Cadillac CTS Consumer Reviews

4.3 out of 5 stars
98 reviews
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3.75 out of 5 stars

Dream Car Nightmare

Sad CTS Owner, 12/05/2009
2009 Cadillac CTS 4dr Sedan w/Direct Injection (3.6L 6cyl 6A)
11 of 12 people found this review helpful

I am so disappointed with my car that I can hardly stand to drive it and am considering simply not paying for it anymore. I spent months reviewing the car and even got advice from a coworker who has the car and is a GM family member. It has been one issue after another and is constantly at the dealership. I finally had to go to GM and threaten to stop paying for it to get their attention. After repeated trips to service, I had to use my phone to film a problem that I still have with the stereo sound not powering up. The front end shakes and is out of alignment again, it idles to high and the transmission feels rough and can be felt in the gear shifter. Dealer service quality is very poor.

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1 out of 5 stars

2009 CTS

Joan David, 07/29/2015
updated 07/29/2016
2009 Cadillac CTS 4dr Sedan (3.6L 6cyl 6M)
22 of 27 people found this review helpful

Sharp but expensive to repair which I have had to do frequently. Also, headlight problems and hard to get any support with a recalled wiring harness which now they are trying to say it's discontinued maybe to avoid covering the cost on a recalled item? My advice, sell the car quickly and never buy another one. That is exactly my next move. I have had this car five years and thought after I paid it off it would last another five years. WRONG! Can't afford the repairs and hoping I can get rid of it. Just had to replace timing chain at 160000---surprised I even had to do this at all. Too much money invested I just have to keep driving and hope it last long enough without another major repair. Still unhappy with car. I will never buy another American made car.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4.75 out of 5 stars

Lives Up to the Hype

BlockDaddy21, 07/28/2009
2009 Cadillac CTS 4dr Sedan AWD w/Direct Injection (3.6L 6cyl 6A)
5 of 5 people found this review helpful

With the automotive world giving such panegyrical reviews to this car, I figured it surely must be a ploy to get us to stimulate the economy and buy American. Prior to my '09 CTS, I owned a 2008 Acura TL Type-S that was my absolute favorite car. However, I drove the CTS, and it was all over. My 3.6 DI AWD is a real driver's car; it gives great feedback to the driver, corners like it's on rails, the brakes are phenomenal, and it has admirable throttle response. Not to mention great style! Overall build quality is great - no complaints in the first 7000 miles. I would recommend that anyone in the market check out the CTS among the typical mix of imports - you'll be pleasantly surprised.

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2 out of 5 stars

2009 Cadillac CTS AWD 3.6DI - all options

LV, 01/08/2016
2009 Cadillac CTS 4dr Sedan AWD w/Direct Injection (3.6L 6cyl 6A)
27 of 35 people found this review helpful

I have owned a 2003 Toyota Corolla S (bought new until 22k when totaled), 1997 Nissan Maxima Se (used 94k, sold at 170k), 2005 Scion tc (new and sold at 177k) those three vehicles were maintain and had little to no major repairs. I sold the Scion tc and purchased a used 2009 Cadillac CTS with all factory options at 75k miles. The vehicle seemed well maintained inside, out, and mechanically. I had purchased it from a reputable BMW dealership for $18k. Here are the things that have gone wrong with the car. 1. Right Rear Knuckle bushing needs replacing (audible knocking sound over all bumps) *warranty 2. Front right wheel bearing needed to be replaced. *warranty 3. Rear left wheel bearing needed to be replaced. *out of warranty $528.00 4. ECM needed replacement * out of warranty $1100 5. Driveshaft needed replacement (1st time) *1200 6. Timing chains needed to be replaced around 108k *warranty under GM 120k warranty specifically for this problem otherwise a $2300 cost 7. Door handle sensor needed to be replaced on passenger door *$575 8. Auxillary water pump needed replacement $250. 9. Purge Valve needed replacement $50 part did it myself very easy to replace 10. Driveshaft failed for 2nd time, needed replacement $1200. 11. Drains for water had seeped into trunk compartment wetting all the electronics near battery. Dealership couldn't find out what the issue is, i figured it out through a forum where other CTS owners have had similar issues. *free since fixed on my own. 12. Driveshaft failed for 3rd time, needed replacement (covered under parts warranty) 13. Driverside catalytic converter failed needed replacement *$1250 14. CD/DVD player stopped working *decided not to fix it. otherwise $750. 15. Bluetooth for phone works intermittently, doesn't always pick up calls and does always hang them up. *just dealing with it 16. power lumbar seat failed and no longer works * just dealing with it otherwise $513 to fix 17. Front left wheel bearing. $528. This car was a HUGE disappointment, being it was my first luxury vehicle. Granted I bought it with 75k, i made sure full tune up was performed along with all the fluids changed (transmission, differential, transfer case, coolant) when i first purchased the vehicle. Things have failed on this car that do not fail on reliable manufactures. I WILL NEVER BUY ANOTHER GM VEHICLE EVER AGAIN. ESPECIALLY A CADILLAC. Next vehicle will be a Lexus, or even hate to say the new Genesis or Equus look good and have good reliability ratings. Too bad I really wanted to support an American brand. My car was service at Englewood Cadillac in NJ and Brogan Cadillac in Totowa, NJ. They know me by first name at both places because my car has been in there so much, along with other customers I tend to see every now and again. Lots of problems, everyone i know with a used Cadillac has a horrible experience with them. SO DISSATISFIED WITH THIS CAR, PLEASE DO NOT BUY ONE.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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4.75 out of 5 stars

25,000 mile review

emquad46, 06/06/2010
2009 Cadillac CTS 4dr Sedan AWD w/Direct Injection (3.6L 6cyl 6A)
4 of 4 people found this review helpful

The first day out of the dealership an ignition coil failed and had to be replaced. Once fixed the car has been amazing. The road holding, acceleration and ride are on par with many sport sedans. The all wheel drive works flawlessly in snow, rain, etc. The drivers handle failed (antenna would not respond to the transmitter) last month and had to be replaced. The optional blue tint coat paint gets rave reviews where ever I go. The gas mileage averages 20.5 (80% road, 20% city).

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