Used 2017 Buick LaCrosse Preferred 4dr Sedan (3.6L 6cyl 8A) Consumer Reviews
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Good but I would wait till GM gets it right.
Pat, Plymouth, MI, 02/04/2017
Buick LaCrosse Preferred 4dr Sedan (3.6L 6cyl 8A)
34 of 40 people found this review helpful
I had turned in my 2015 Impala and was looking for another sedan. I had driven the Chrysler 300 and the Lexus ES 350. My local Buick dealer let me take the Lacrosse for the weekend to give it a thorough test drive. While the car has many positive attributes, there are few major issues that kept me from buying it. First the good: The engine and transmission are a dream and provide smooth, quick, fuel efficient operation. The engine has strong exceleration and utilizes cylinder deactivation on the highway. I achieved an incredible 31 mpg highway which is very good for this size of car. The 8 speed transmission is the best I have ever driven and unlike other 8 speeds, it doesn't hunt back and forth for the right gear. It shifts so imperceptibly, there were many times I had no idea what gear I was in. Very Nice! Lastly, you can order Adaptive Cruise with an 18", 19" or 20" tire so you can get a comfortable, bump absorbing tire without having to be pushed into a package of options that includes hard riding 20" tires. Now the bad: I don't know who they are designing these front seats for but I'm a small guy, 175 lbs and the seat was too narrow for my legs and thighs. I've seen this in Cadillacs as well. Hello GM! Side seat bolsters are for THIGH SUPPORT, not to SIT ON or increase pressure on driver/front passenger legs! The bucket seat width narrows towards the seat back so much that my uppers legs were sitting directly ON the side bolsters. After 20 miles, the backs of my upper legs were hurting from the pressure. This absolutely killed the car for me which is too bad. The seat cushion itself was pretty comfy but the side bolsters were unbearable and my salesman said he had heard the same complaint from other potential customers as well. The next issue was overall quality with the car having a "cheap feel" to it. The rear, fold down seat back would not latch and lock in the upright position. The exposed, stationary latch mechanism attached to the back trunk wall (with grease all over it) was locked in the closed position so it couldn't engage with the seat back. I looked at it for several minutes trying to figure it out but could not get it to release. Looking into the trunk from the rear I saw polyester white foam stuffed in behind the trunk wall and the seat back that was coming loose and falling out. I have no idea where this foam was supposed to go or what it's purpose was. The morning I was supposed to return it, the battery died and I had to charge it. Then an error light came on referring to a transmission problem. This car had only 700 miles on it and cost $43,000 +, you just shouldn't have these kinds of problems! My 15' Impala was perfect and trouble free for the duration of my 24 month lease. It's seats were wide, supportive and comfortable. The car was quiet, and had great build quality and materials. I wish I could take this advanced engine and transmission and put it in the 2017 model I ended up purchasing. The bad thing about the Impala (again, Hello GM!) is I got pushed into a 20" tire to get my adaptive cruise which I will be quickly trading out for more comfortable riding 18" tires. The 20" tires transmit every road imperfection and make for a very hard, uncomfortable ride. I know, they look very cool but to me, it's not worth the sacrifice in comfort. I've researched how the adaptive cruise works and talked to my engineering friends in the auto industry and contrary to popular belief, you can change tire sizes without any problems.
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Old enough to buy a comfortable car
C Stein, La Quinta, CA, 07/16/2018
Buick LaCrosse Preferred 4dr Sedan (3.6L 6cyl 8A)
5 of 5 people found this review helpful
Surprising long distance mileage of 34 mpg to Oregon and back from SoCal. I drove 15 hours straight each way and was less tired than any car I have driven. Great style and finish.
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Enjoy the Ride
Tracey Lewis, West Columbia, SC, 11/16/2018
Buick LaCrosse Preferred 4dr Sedan (3.6L 6cyl 8A)
5 of 5 people found this review helpful
I bought my Lacrosse in July 2017. In October 2018, the serial gateway module that controls the instrument panel had to be replaced. My dealer said that he had never serviced this problem before so it may have just been a fluke as others were not having similar issues. Other than this, I loved owning this car - with one exception. The auto stop/start which helps save fuel is annoying. I would have liked to have been able to disable it. I traded this car for personal reasons and was disappointed in its resale value.
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Try before you buy
E Barkowski, Seattle, WA, 02/28/2018
Buick LaCrosse Preferred 4dr Sedan (3.6L 6cyl 8A)
3 of 7 people found this review helpful
It is cheaper to lease a Lexus or Mercedes than this LaCrosse.
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Except for back seat!
William, Kerrville, TX, 12/23/2018
updated 06/26/2019
Buick LaCrosse Preferred 4dr Sedan (3.6L 6cyl 8A)
1 of 1 people found this review helpful
I love my 2017 La Crosse with one exception. The back seat is extremely uncomfortable. At the bottom where the seat bottom meets the seat back there is a raised section that actually hurts the tailbone. All else is great.
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