Used 2015 Buick LaCrosse Consumer Reviews

Great car

Bought the Lacrosse for work and find myself driving it all of the time over the suburban. I'm 6-4 and fit great. Great quality for the price point.

39,000 in 9 months

I am an uber, I drive continuously. I have 39k miles in 9 months. All clients especially men love this car. HUGE inside especially back seats. def fits tall big men great. The only problem i have is the entire electrical system on Navigation and stereo goes out and comes on when it feels like it. This is a problem. Also, car is so low to ground nearly impossible to not hit curbs and parking bumpers. Overall, the car is a beautiful car all the way around. Except the warrantee should be for 100k like all the other cars for sale out there.

When bettercars are built Buick will build them!

Great ridding, quiet, good performance, nice fit of all body panels, great paint, great handling really like the fold down rear seats, makes up for the small trunk space, impressive interior, heads up display in windshield great feature, short turning radius a plus. On the down side, poor job on the steering wheel adjustment, needs more telescopic ability, speedometer is hard to read if wheel is adjusted to my liking. Cannot see the hood, makes it hard to judge distance when parking, front of car will not clear all curbs, easy to damage front of car on these tall curbs and parking blocks. I have owned a 95 Buick Road master and a 2007 LaCernne in recent years and I believe this LaCrosse is going to beat the quality, fuel mileage and performance of both the other Buick's.

Comfortable, Beautiful and Economical Too.

Been looking for a mid-size luxury vehicle for a while and could not find one that I could afford; that is until, I found my CPO 2015 Buick LaCrosse. Sitting inside makes you feel special, its sleek, well appointed, and so very quiet. Bluetooth and OnStar work flawlessly. Even though the trunk is small, the pass through seats really help and the front seats are so comfortable with plenty of leg room and comfortable seating for back passengers. The 2.4L eassist combination has remarkably good pickup for pulling onto the interstate or passing, however the stop/start technology makes it sluggish from a dead-start. I wouldn't really put the LaCrosse in the same class as a typical hybrid, I would consider it a semi-hybrid, but the regenerative technology is cool. I am ok with the mileage, I think I will get a little better when I figure out the best driving strategies. Things I don't like; I found the only usb and the mp3 plug in hidden under the center armrest which is inconvenient; and the arm rest sets too far back and is very small. The tilt / telescoping steering column could have been better engineered, as it blocks the speedometer when adjusted to the point I like and it does not adjust nearly enough. The side pillars are large and blocks driver view somewhat and you can't see the front of the car no matter how high you adjust the seat, which makes it difficult to know how far you are from the curb, just need to be careful when parking or getting near another vehicle.

Nice ride to be inside

PROS: This thing is great to sit in. While not a great driver's car: no steering feedback, heavy feel, slightly mush brakes- it handles very well. My CPO car came with 18-inch Firestone Firehawk sneakers, not a great rain tire, but we live in the AZ desert, so great for driving here. The car feels VERY surefooted, and goes right where you point it. The suspension feels solid, and inspires confidence. It accelerates quickly, but isn't a barn burner. CONS: There is no GPS navigation (not requiring OnStar) in these, unless you pay at least $1,500 more. You have to have an OnStar subscription to get the nav, and it doesn't come with the lower-level (cheaper) subscriptions). Our car "chugs" at about 23 MPH, probably due to the transmission trying to choose the right gear ("hunting"). Not sure if that's a transmission problem or whether it's a design problem that affects all of these cars. The USB port is in the center compartment. There's only one port. There's a slot in the front of the compartment so you can run cables out without leaving the lid open. But there's no good place to put a smartphone or other device, except by using both cupholders that are immediately in front of that compartment. CONS: Seems like it's too complicated for the techs to fix. We have had our AC compressor replaced (and that still works). We also had the outside temp reading repaired, and it worked for about 5 months. Now it's usually off by at least 10 degrees. It seems to get stuck on a reading that's too low, never too high- just as it was before they fixed it. They also replaced our battery, because the voltmeter readings jumped around between 11 and 15 volts. That still happens. Going back to Hyundai in all probability. Our car now has about 49K miles. It's still really comfortable, and drives great.

Great MPG!

I drive @400 miles to get to work, then 400 home at the end of the week. Mostly highway though I do deal with Chicago and Milwaukee traffic on this commute. So far 38.5 average mpg. I just drove from Milwaukee to Chicago and got 44.7 mpg! Yes I double check at the pump. I do drive specifically for fuel economy and always keep the gauge in the green. Great car, comfortable and a good electronics package. Only complaint so far could be the small mirrors and when I look over my right shoulder it seems all I see is back seat, visibility is not as good as the old Taurus. I just cant understand why there isnt more about this car on the web.

Luxury Lacrosse

The car is a very quiet, comfortable and stylish ride whether in "drive" or, "sport" mode. Electronics and options are numerous. Navigation system is simple and effective and when coupled with OnStar makes a great package. The panoramic power moon roof, rear camera, rear parking assist, blind side and lane change alerts and 18" chrome clad wheels all make driving much more fun and safe. Trunk space is generous and, with fold down back seats, the cargo storage area becomes very large. Maintenance is at a minimum with only regularly scheduled service. Overall, a great car from Buick.

Love my Le Crosse

Have 65k never a problem. I'm a bigger guy and it is so comfortable, easy to drive great creature features. Wanted to buy a much more expensive luxury car but found this and have never looked back. Infact have 2 now my wife will drive nothing else.

A MAN WHO LOVES HIS CAR!

That the Buick is more realiable, ultra comfotable, more usable room in every way, nicer styling, gets reconized, gets complimented more than the Cadillac XTS or the Honda Accord (although those cars are worth mentioning except the cvt trannyin the 4 cyl Accord get the 6 cyl and you get a 6 speed regular tranny dealer doesn't like to tell you that), rides like a dream but you still feel in control!

best bang for the buck.

Now have over 14000 miles. Not a single problem or issue. Now have over 18000 miles. Not a single problem or issue. After 2 years not a single issue or problem After 4 years not a single problem or issue

Retired Captain's car

Car is attractive, comfortable and I would buy another in a heart beat.

Buy a Buick if you like road noise

Just traded a Lincoln Town car for a 2015 Buick LaCrosse. There is no comparison between the Buick and Town car as to road noise. The Lincoln is so much more quiet than the Buick. I think they engineered the road noise into the Buick to keep you awake on long trips. Sorry I traded my Lincoln. Other than the road noise, the interior and accessories are very nick.

Luxurious Buick

The car is very luxurious, love the ride and the quality of materials used. The car is tuned towards luxurious driving than sporty driving. The mileage is okay as the car has a V6 engine but with the low gasoline prices it is not such a big issue for me. The Electronics are excellent especially the Bose sound system is excellent. The car I have is Premium I AWD version which is equipped with heads up display, adaptive cruise control, rear-cross traffic alert, heated and ventilated seats among other bells and whistles. It is best to buy this car used (or on a good markdown) as the resale value is pretty low. It is such a shame as this is a car with so many features and high quality interior at a really good price.

Surpisingly fun to drive, but crummy quality

Our LaCrosse is very comfortable, and passengers often comment on how nice it is inside. But the crummy electronics drive me crazy. It's fun to drive, and surprisingly peppy given the size of the vehicle. It corners very well indeed, and is extremely sure-footed. The mechanical engineering is sound. The electronics are kludgy. We just replaced the battery again, having had the GM battery replaced just 18 months ago with an identical one under warranty. We bought one from AutoZone to replace it. Never have we owned a car that had such frequent battery problems (this is the third one in less than two years of ownership). The voltage gauge bounces around as though there's a problem with the charging system. The dealer swears there isn't. It spends most of its time well below 14V. Sometimes it's at about 11.5V. Predictably when I stop the car and leave it idling (especially at night), the gauge will sink gradually to an indicated voltage of about 12V. The bluetooth is poorly implemented. We use the main display for a digital speed readout in the center of the analog dial. Sometimes, it displays information about the bluetooth device that is currently paired, or information about the car that is utterly frivolous. So we have to navigate back to the speed display for no discernible reason. Likewise, the main LCD panel (which is a resistive touchscreen that is somewhere between decent and insensitive to touch) sometimes displays a warning about distracted driving that has to be manually cleared by touching the OK button on the screen. That's dangerously distracting! The chrome on the driver and front passenger door handles is flaking off, leaving sharp edges that we need to mind. Never had that happen in any previous car. I won't ever buy another Buick. We're spoiled by Hyundai. While the LaCrosse is very comfortable and drives great, there's an obvious reason that it has about half the warranty of a Hyundai.

I Love Buicks!

Drive it, you will love it

The ride is better than a romp in the hay!

The car is by far my favorite vehicle. The ride is soft and smooth, the interior is plush, pick up is great. Breaking is easy. Steering is wonderful, you can glide easily into corners with ease Of handling. Great car, worth every penny!

Quality GM Product

I knew when I purchased this vehicle that the gas mileage wasn’t great, but I only drive 3500 miles yearly so it doesn’t really matter. The big reason for this purchase was the design and comfort of the vehicle. The overall handling, steering, braking and electronic features are excellent. It has been a very good experience owning this Buick.

Eye-Catching Complement-Fetching Presence!

I almost could not recommend this car enough. Its rakishly-elegant appearance gives an impressive presence, it pretty much always stands out in a crowd, and I am frequently complemented for it. The interior is also by far the most comfortable of the cars I've owned. I had to travel in it 22 hours across America in the span of two days (11 hours a day), and I STILL found the car comfortable after all that! With the 304 HP V6 the car feels quite powerful and will tear up the road a little if you floor it from a stop. Even on single-lane highways I can pass up to eight cars in several seconds--starting from 60 MPH. Some cons I've noticed: 1. Occasionally the cruise will not come on for me. I find this happens up to three times on long trips, but thankfully the bug usually disappears after 5 minuets or so and it works again. Have not looked into it yet. 2. As many have noted, steering is numb and extremely sensitive, but you get used to it. 3. Breaking is a little mushy, but again, you get used to it. 4. Infotainment system can be a little slow in responding at times, though still fairly good generally. 5. My biggest complaint is the small trunk, which, as a heavy packer, doesn't suit my lifestyle. In short and overall, my quibbles are small, and the car more than compensates for these little eccentricities. A beautiful, powerful, comfortable, and reliable machine that I would highly recommend!

Smoooooth!

Purchased a slightly used (6500mi) from a dealer. Wife needs a car with good back support and adjustments. I hesitate to write this review as I'm somewhat superstitious, but, we love the Lacrosse! Quiet, smooth ride, decent acceleration for a hybrid. The interior is gorgeous and the change lane warning system is awesome! Now have 45,000 mi and my wife commutes a few days a week, 60 mi round trip. We have regular maintenance (oil changes, balancing) at our great dealership. I'm guessing we'll be driving this beauty for another 8 years. Why take a chance on something else when this is soooo good? UPDATE: This is our second Lacrosse (2015) first 2012. It had 5600 miles on it when we purchased it. Currently, 67,000 miles. It has the e assist which enables us to get 29. MPG in our mostly highway driving. It's not the fastest horse out of the gate, but I'll track dependability over speed any day. In the previous 20 years, I owned 5 Park Avenues. Every single Buick has been superb. The ride is super smooth and quiet. Aside from regular oil changes and tire rotation, the Lacrosse has been awesome. Still looks like new! I will admit, it took a bit of getting used to the blind spots on the '12, but the '15 enjoys the blind spot warning, which We love. We think about trading, but why give up a good thing to gain a newer vehicle. If you can find a low mileage one, buy it!

Second LaCrosse

Only two occasions

Thought after looking at used pre owned cars just get a 2015 Buick Lacrosse. I have the cheapest version car is incredible in smooth ride. Being it's the luxurious version of Buick this vehicle powered with four cylinder other cars as new Maxima and Chrysler 300 don't have 'em. It does get good fuel economy for a large car as Lacrosse so stylish at best. I love the logic quality materials but one thing as said about two occasions the rear headroom and visibility is horrible other than a cheap car purchased. The car is nice but seems the controls are bit difficult at times other than that like this car it's affordable getting this vehicle might keep for couple months after my leased be up on something else.

Do not buy a Buick without...

When you test drive this car pay special attention to the front head rest. I don't think this is limited to the Lacrosse. We didn't notice it on test drive, and I bought the car for my wife because we wanted the Delphi safety features on the high end trim package. The headrest is too far forward a problem that owners have complained about for years on forums. Dealers will do nothing to help. Buick doesn't care. This is one of the cars traded in most within one year, and I don't this is the reason. My wife, who is short, refuses to drive it. Other than this and the fact that the side windows are too small, I like the car very much. Without Buick's help, I removed the headrest , put it in a vice and bent it to a better fit. The technology is too complicated, especially when I had to show the dealer how to reset the oil change counter. The touch screen displays can be a distraction while driving. It's a very comfortable and quiet ride. Thge back up camera display is at an angle so the sun blocks it out at times. I like the car.

Great Car/Bad Dealership

The car is great! Sports Chevrolet In Silver Spring, MD did not honor my Edmunds discount. They prentended to honor the $19,700 price but ended up charging me more after I reviewed the breakdown of the price. They don’t deserve to be partners with Edmunds. The Buick is very nice inside and out. The Volt gauge is confusing because sometimes it’s up and sometimes it’s down. I feel the car is more sluggish when the volts are lower but I don’t understand why. Maybe the phone charging is impacting the voltage? That’s my only critique at this point. The car is stylish and smooth. Haven’t had this many compliments on my car since my Lincoln Towncar!

Love it!

It takes a bit of getting used to the front pillar blind spots.

Buick lacrosse 2015 e-assist not that great

2015 Buick Lacrosse E-Assist 5 years 77,000Km and problems. After 6 month , the vents on off controls change the climate control temp setting.Dealer never found the problem. After 1 Year the passenger sun visor mirror cover broke down. After 5 years 77,000Km, the rear driver side Abs got bezerk destroying the brake pads. Normal wear as per the dealer. Noisy car for the price paid. Very hard on gas in town.The E-assist never worked properly. Will never buy a Buick again

Mediocre gas mileage and noisy ride

This BUICK is very noisy to ride in. I can't have a decent conversation with the person riding with me. I don't know how General Motors gets away with advertising this car as being quiet ride for this car. Road noise is very noisy. The seats are like sitting on a wood board, not comfortable at all. Overall quality as I have owned other Buick's this one really sucks as far riding quality, noise limits within the interior, I really wouldn't buy another one. I am glad that GM is eliminating the Buick lacrosse in 2020, the vehicle is severely overrated any ways.

becker buick is #1!

i am still thrilled with my car that i bought new in 2015. the deep garnet metallic color, sunroof, and black leather interior is beautiful. i still get thumbs up in traffic from other drivers, in the parking lot, and passengers as we are going places. thank you, john, for your patience as i was deciding to get a car, and then when you found it and had it delivered to becker for me to pick up i was all smiles!

Next to my Cadillac, the best car I've had!

Wow! Great car - no problems in over 8 1/2 years so far. Great gas mileage. Little over 46,000 miles on it and car shows avg mileage is 30 mpg! For a full-size 2015 luxury car, that is Great! I could go on and on...

Great car

I have had a great evxperience with this car and expect o keep it for many years! The new cars just can't compete with it.

Great car to own

My car has given me 89000 miles of great service with very little maintenance required. I constantly get compliments on how the car looks. Inside and out.