Used 2017 Buick Envision Consumer Reviews
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Sorry Buick, never again
R. Harris, 03/23/2019
2017 Buick Envision Essence 4dr SUV (2.5L 4cyl 6A)
6 of 8 people found this review helpful
This vehicle has been a challenge from the start. Just 2 weeks into ownership, the On-star/infotainment systems crashed requiring a factory reset by the dealer. Shortly after, the rear seat air conditioning did not cool and the dealer had to replace the A/C evaporator case located under the front instrument panel. The vehicle sat for 3 weeks while we waited for parts but during that time I was in a rental so really no big deal. Until, the rear seat air failed again after just 3 months. This time I continued to drive the vehicle until the same parts were available. The navigation/infotainment/blue-tooth systems are still in conflict. The visibility of the instrument panel/navigation displays are significantly hampered by the strong sun in Florida. Had Buick not removed the windshield tint at the top of the windshield, or fabricated some type of instrument panel shield for the navigation screen, visibility would be greatly enhanced.
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Nice but not for $40000 plus
cindy, 10/11/2017
2017 Buick Envision 4dr SUV (2.5L 4cyl 6A)
7 of 10 people found this review helpful
The night lighting is poor, sounds like engine kills at stop lights and jerky when leave stop position.
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2017 Buick Envision for sale near you
3 of 79 listings
- Essence 4dr SUVMSRP: $14,4993 mi away
- Essence 4dr SUVMSRP: $11,900170 mi away
- Premium II 4dr SUVMSRP: $19,361113 mi away
See all 79 listings
Getting less enthused with this vehicle
Bill F. in VA, 06/07/2019
2017 Buick Envision Preferred 4dr SUV (2.5L 4cyl 6A)
7 of 10 people found this review helpful
We have now had our 2017 Envision Preferred for two years. We bought it, new, for mainly two reasons: My wife's aging parents could easily get in and out of the back seat and it was very quiet on the road. Old-fashioned Buick quiet. Now, going on year number three, I'm not too happy. First the good stuff: comfy seats, quiet ride (initially), pretty decent mileage (70% highway, 30% city, av. is 29.8 mpg), and good fit and finish. My biggest problem is with a service system that is abysmal and that includes the inaccuracy of the auto-reminders one gets from the dealers, even though they can query the vehicle any time they want. . Experience with two different dealers, one small "family owned since 1927" and the other part of a mega-group. The token oil change and tire rotation stuff they are just fine. But, actually have some sort of warranty problem that might require a little effort and they don't seem to have clue what to do. Three problems going on right now - 1) all four passenger doors retain water in a rainstorm or after a car washing. Lots of water. As much a 2/3 cup per door comes pouring out when the door is opened. It is a design flaw. The gasketing covers the drain holes when the door is shut. Both dealerships think I am being silly and picky and say they can "find no TSB's" Must they have a TSB? This has been a one and a half year debate. Summertime - musty smell; wintertime - if there is an above- freezing rainstorm during the day and then a below-freezing night then there's ice rattling in the doors in the morning until it melts. I'm not being picky. 2) The vehicle just turned over 20k miles. The tires (Michelin Premier ltx) have gotten really noisy. We bought this SUV partly for its quiet. Now it sounds like my old pickup. I brought this up to one of the dealerships last week. Diagnosis was that all four tires had "feathered" and were wearing unevenly. Fix per the returned invoice was (I kid you not): "Only fix is to replace tires. Since tread is still good on tires, advise driving till tires are more worn and then replace them". I have written the service advisor asking for some sort of prorated replacement. I am being ignored. 3) I have seen other reviews mention this. A rattle somewhere under the floorboard in front. The interesting part is that it shows up when I fill up the gas tank. If I only fill it up 3/4 full, no rattle. Don't have the guts to ask them what they might want to do about that yet. Oh, I get around the horrible stop/start by driving in manual mode all the time. Have had no problems with that. Transmission is sometimes harsh. I have to wonder if Buick is the next one out the door and GM has told them to keep costs at a minimum and the dealer staff just don't care. I've never been treated with such an attitude before. If you are going to consider an Envision, scrutinize the service department heavily first.
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Cal South
Cal south, 01/03/2018
updated 07/09/2024
2017 Buick Envision Essence 4dr SUV (2.5L 4cyl 6A)
4 of 5 people found this review helpful
Smooth riding, good mpg, nice comfortable ride and quiet.
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Love this car - Great value
Anne, 06/08/2018
2017 Buick Envision Premium II 4dr SUV AWD (2.0L 4cyl Turbo 6A)
4 of 5 people found this review helpful
I reviewed all types of cars and once I set my sights on this one, I had to have it. I have been driving it for only one month and I am not disappointed. Love it! I saved quite a bit by buying a previously owned Corporate Lease with only 12,000 miles. Had to have it brought up from Naples. Must have saved nearly $10K by buying slightly used.
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