2011 Buick Enclave CXL2 4dr SUV AWD (3.6L 6cyl 6A)
After test driving leading competitors (Mazda CL-7/9, Ford Flex, Audi Q/7, etc.) we settled on the Buick for its superior ride quality and capacious size. I'm a car aficionado and this is the nicest riding vehicle I've owned or driven in. We purchased a 1-yr old 2011 CPO vehicle and until late summer 2017 all was well. The only previous issue was a leaky engine gasket covered under warranty. At our 100k mile check we found: broken engine mount, leaky strut, and HVAC stopped cooling turned out to be a cracked rear AC evap core. Online forums show this was a common issue into 2013 models, and repair costs $1,000 - $1,300 for either front or rear. So at 100k miles we've a $3,500 repair tab. The car has been great to date, but as it ages I'm questioning whether or not we too will begin to experience the transmission problems reported on the forums. PROS: Exceptional ride quality, excellent interior room (more actually than my Tahoe), good safety rating, outstanding traction in wet/snowy conditions, great dealer support CONS: adequate but not exceptional power, GM leather seating quickly shows wear compared to other brands (same happened in my Tahoe & those of friends), weight keeps mileage middle of the pack, tight power train packaging complicates maintenance/repairs (over $300 for spark plug change!?!). Time will tell on continued reliability and eventually resale value of our Buick. It's a great family or road trip vehicle, and overall a positive experience. It might not be the type of vehicle you keep beyond 100k miles
2011 Buick Enclave CXL1 4dr SUV AWD (3.6L 6cyl 6A)
As a former loyal GMC owner for 47 years it is shocking to find out GMC are horrible crooks who do not care this is a dangerous vehicle. Without warning the engine broke on the freeway. Car has perfect maintenance. The dealer mechanic said this is common; he sees it all the time; in fact he didn't even have to take it apart because he had seen the same thing six times in 2 months. All GMC could do was read their script and say they understood--does that mean all six customer service reps and two Detroit located supervisors all have Enclaves that have done this!?! Why aren't they recalling this paperweight? An expensive luxury car with 50,000 miles with engine failure--complete--ludicrous. Wrote the President of GMC, VP of North American operations, and Vice President for Customer Experience and received absolutely no reply to my email--still waiting for the form letter that says they feel my pain although it is doubtful they have or give one iota about a customer once they have been suckered into this car. Do not expect this car or company to be anything but a bad experience. Check the web reviews carefully; I wish I had.