Used 2019 BMW X5 SUV Consumer Reviews
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not what it used to be
D Tiemann, 09/28/2019
2019 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
22 of 25 people found this review helpful
We bought our 5th BMW 3 weeks ago, and we have had to it back to the dealership 5 times due to poor electronics. Finally we were told that BMW was not compatiable with Apple products, and that they have overcomplicated simple tasks like climate control. Which was surprising since Apple products worked fine on my 3 series and our previous x5. Finally this week, the BMW navigation went haywire, and we now have to have that recalibrated at the dealership. While the driving experience is good, the electronics are poor. Evidently there is a software patch that bmw is working on to fix some of the problems but the dealership was unaware of it when we purchased the vehicle and it wasn't until we had it back for the 3rd time that they were able to explain that bmw and apple had a falling out. Finally it wasn't until we signed the purchase agreement to find out that the previous matenance program up to 50.000 miles had be cut back to 35,000, and the product coverage had been minimized. I have to say, the product quality is not what it used to be.
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Great when it's on the road
Shaun, 02/11/2020
2019 BMW X5 xDrive50i 4dr SUV AWD (4.4L 8cyl Turbo 8A)
12 of 13 people found this review helpful
Maybe it's because it's the first year of the redesign, but I have had a LOT of issues with this vehicle so far. First off, it's been in 3 times to fix 5 recalls. During one of the fixes, the tech cut a radiator hose which had to be ordered from Germany to repair. (After arguing with the service dept and taking the car back in 3 separate times the leak was finally confirmed.) The car's been in the shop over 30 cumulative days. 2nd, the camera system and audio system are VERY quirky. Maybe I'm pickier than most people, but my Audi was perfect and everything just worked the way it was supposed to. With the X5, loading songs onto the car is a nightmare, songs skip all the time (MP3 on the HD), settings randomly disappear (then show back up after the car is off and on again), the camera doesn't auto switch to front facing when shifting into drive, songs are overridden if you use the same thumb drive again to load new songs, the search is terrible and there is no backspace option (???), and the MMI has locked up several times. Some of the safety systems are over aggressive and should be disabled / turned down immediately. For example, the feature which nudges you back into your lane if you cross over the double lines almost killed a pedestrian. The laser headlights are awesome. At night it's like driving in daylight. Driving and comfort-wise, the car is nearly perfect. Detail-wise and reliability, it's been a mess.
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Mostly good, but not good enough
B Blalock, 06/16/2020
2019 BMW X5 xDrive50i 4dr SUV AWD (4.4L 8cyl Turbo 8A)
7 of 7 people found this review helpful
Like many of you, I have had my 2019 X5 in the shop multiple times. My dealer has been great and I have no issue with their service; however, the driver’s door creeks and rattles while the car is being driver. While picking-up the car today from the fourth trip to the shop, I noticed the driver’s door was misaligned with this attempt to correct the issue. Does it count as a fifth trip if you don’t leave the parking lot after the fourth attempt to fix the car? I don’t know what to do next.
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Beautifully crafted JUNK.
Mark Peerless, 07/12/2019
2019 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
27 of 32 people found this review helpful
First, the good: Wonderful exterior design and a gorgeous interior. The bad: This thing is a beautifully designed piece of junk that will not hold up. More plastic parts than ever. Who wants a radiator that can't take the heat? I have had seven BMWs over the years and the 2019 X5 is a joke. I predict plunging aftermarket values and a lot of unhappy customers. Oh, and if you need air conditioning, forget it. The system is so poorly designed it can't cool five cubic feet.
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1 year later and still
Richie Rich, 12/16/2018
updated 12/17/2019
2019 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
26 of 31 people found this review helpful
One year later and my X5 is fresh and new. Makes the previous generation seem ancient. Very light/quicker with it’s buttery smooth transmission. Technology and voice control is amazing. Love the touch screen, gesture control, improved controller giving you whatever your preference. Laser light is amazing. Very luxurious and I say this as as former Q7 & S550 owner. Rides like a dream and I find an excuse to get out to drive her. Once again the ultimate driving SAV. I fully recommend.
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