Used 2015 BMW 4 Series Consumer Reviews
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Great Car, LOUSY Company
The car itself is fantastic. Bought the six-cylinder version not because of the added power but because there is no comparison in smoothness. Incredibly smooth power with great brakes and handling. Nice styling and finishing, as one should expect. Beautiful, comfortable interior although the leather in the driver's seat developed a wrinkle across the back TWICE until BMW finally had an upholsterer add additional attachments (I'm 6-4 and 190, so it's not my weight). Stereo, navigation, and bluetooth work easily for me, although it would be better yet if you could get both the birdseye view and the rearview camera view on the same screen. What ruins the situation is the LOUSY manner in which BMW treated me over a $100 repair. One (1) wheel developed black spots that leached through the paint and left streaks. The other three wheels were/are perfect because I am obsessive about cleanliness. The dealer tried to remove the spots with solvent and instead removed the silver paint and left the black spots. They referred me to the Regional Representative, who declared the spots to be "probably tar," not even "definitely tar" -- how can they say that when solvent takes off the paint and leaves the spots, and there's not a spot of tar on any of the other three wheels? And to make matters worse, I waited a month for that appointment and then sat there for two hours to discuss the problem, and he totally blew me off. Upon learning what he had written on the repair order, the dealer offered to goodwill half of the $100 repair bill. I refused because it's not the money, it's the principle of the thing. It's bad paint, cover it under the *(&^ warranty! I then elevated this to BMW NA, where things went from bad to worse. They ignored my complaint for weeks, didn't return phone calls, and didn't respond to followup e-mails. Finally a "Resolution Specialist" rudely told me that they didn't know what caused the problem, but it wasn't covered by the warranty. So I asked him -- do you mean all everyone from BMW that I've spoken to so far have been WASTING MY TIME when it wasn't even covered by the warranty? He said yes. He couldn't tell me where it said this in the warranty book (paint defects are not excluded, road damage is), so I wrote a letter to the President of BMW NA. A lady responded and looked into it, but the result was that they would "goodwill" the entire repair. This is better but I'm not satisfied because they still won't tell me why it's not covered under the warranty, and there has been no apology for the bad information, wasting my time (if it's really not covered), or the delays or misinformation. Oh, for my "goodwill" the repair -- I was told to speak to a specific person at the dealer -- who has thus far refused to return my phone call for four days. BMW, if you're listening, your car is great but I'll never buy another because of the way you treat your customer over a $100 repair. You lose my business forever to save yourself a $100 repair -- that's sure a funny way to do business.
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Best BMW I have owned
This car is super quick for a 4 cyl. I found myself going 100 mph and I swear I did not push down on the accelerator. The only thing that is a little squirrely is there is no spare tire. That may be a problem if you are going in a non populated area and needed to get a new tire.
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- 435i CoupeMSRP: $15,55087 mi away
- 435i ConvertibleMSRP: $20,990In-stock online
- 428i xDrive SULEV ConvertibleMSRP: $17,000In-stock online
a great road car
A great car to drive. smmooth engine, seamless trans. Suspension firm but not harsh. It stops I'm expert on brakes but I have no trouble with them. Instruments are German, more compilcated than needed. Had a Toyota that was not even close in to this BMW but to do simple tasks all I had to do was turn a dial or push a button. Many tasks in the BMW are done by calling up a menu go to a sub menu to do some thing. All that aside I bought the BMW used in 2018 with exactly 30,000 miles and now it has 68,000. I have it service very 5000 miles. I've not had not one trouble with My 435I. I've had many cars the only car equal Tony BMWt was a toyota 1976 I put 200,000 miles on it.
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Avoid 20” rims
We’ve owned the car for two years now. Overall happy with convertible, but want to warn about bigger rims. The combination of 20” BMW M-rims with run flat, low profile tires really compromises the ride. Road noise is loud, but even worse is how much impacts and bumps are transmitted into the cabin. On the other hand, they do make it look much better than stock 17” wheels.
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Amazing car
Just traded in my 2011 328i coupe for the new 2014 428i. I am very pleased with it so far. Right away, I have noticed that this car uses a lot less gas than my previous car with the new engine and transmission. You'd never know it's a 4 cylinder with how fast and smooth it is. This car also seems smoother and quieter than the previous one. The iDrive and modes makes it feel more up to date on the interior. I have gotten lots of looks and thumbs up driving this car around town. The mineral gray paint color is amazing.