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Exciting only in Dynamic mode
Maurice T., 12/19/2016
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
121 of 125 people found this review helpful
I have been considering this car, but I wanted to have a real testing experience before actually shelling out $60,000+. So, I was able to rent this car for 1 week (it costs me some, but I think it is worth to avoid a costly mistake). I put about 1,000 miles on the car driving on all kind of terrains in Southern California, except in snow. FUEL ECONOMY. In auto mode and 60-40 highway/city I was getting a respectable 23.5mpg in Auto mode. On a long stretch of freeway I achieved 25mpg as claimed. In Dynamic mode, the fuel economy suffers immediately as the car shifts and revs up more. On the same 60-40 highway/city I could only get 21.5mpg. I was not driving slow and, in fact, I got it up to 100mph on several occasions; as usual, the "secret" is to accelerate gradually. DRIVING EXPERIENCE: It is boring (Lexus RX 350 sort of feeling) in Auto mode. More exciting (BMW X5 sort of thing) in Dynamic mode. I was actually surprised by how agile and stable the car is going uphill at good speeds in Dynamic mode. A true Dr. Jeckyll and Mr. Hide sort of personality. The car is long, but parallel parking is actually easier than I was expecting. Mind you, I said easier and not easy. Without the rearview camera and at night in dark areas, it is not completely a "piece of cake". Driving uphill on serious pitches like in Old-Town San Diego was more pleasant that I hoped for. I was a tad concerned on some pitches when I had to come to a complete stop, but the car proved excellent. NOISE: Wind noise in more than on the BMW X5, at least once I hit 80mph-ish.. Road noise is definitely low. Excellent in that sense. INTERIORS It is well detailed, it not exceptionally luxurious, at least not in the Premium or Premium plus trims. Unfortunately, the Luxury package (another $6k) is available only in the Prestige trim. The car is comfortable, but not exceptionally comfortable. I am 6'2" and 245lbs, and on a 4 hour + driving I wished the car had a better support for my thighs . The seats feel comfortable, but after hours of driving, did not feel that comfy anymore. The double shade panels in front are an excellent touch. I wonder why more cars do not have them since that is an inexpensive feature.. INFOTAINMENT SYSTEM. I rent many high end cars, so I am quite familiar with the bells and whistles of infotainment systems, and I have learned tricks on one car that carry over, so to speak to a different brand, but it took me about one day to learn 80%+ of all functions. For example, getting ambient lights and set them up is not completely intuitive and I had to watch a video on YouTube that taught me how to get it done choosing the colors (you must have the proper package for it, though). The navigation system is pretty good and I do like the fact that it is higher up, although I use the one on my console while driving. But I would prefer a larger screen. I think that both Lexus RX 350 and BMW X5 are better visually speaking. But it got me where I needed to go and it provided good directions in all situations except one where it kept sending me up a steep and narrow street only, we found out, to cut the driving distance by about 50-100 yards. BRAKING. It is overall fine, but in two instances I found myself wishing it could be a little more prompt. But that could just be me and the fact that I am used to a different car. LIGHTS: The Q7 lighting system ranks among the good ones. Drove it at night on hilly and narrow roads with nothing in terms of street lights and I always felt that I had a good view of the road, in particular using the high beam lights. OVERALL GRADE (A-): It has about all a driver would want, but it is fun to drive only in Dynamic mode. The visual luxury is all there, but it is not 100% comfortable.
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Best Car I Have Ever Owned
pcaddict66, 03/02/2016
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
90 of 93 people found this review helpful
I spent a ton of time researching and comparing the Q7 with the 2016 BMW X5 and the Volvo XC90. I traded in my 2014 MDX. This thing is light years ahead of the MDX in refinement and build quality. It drives like a sports car. As quiet as a Range Rover. Car & Driver made 0 to 60 mph in 5.5 seconds. Not bad for a 5,000 pound suv. The dash layout is sheer perfection. Real buttons to engage functions with a quality feel. The silly Senus system in the Volvo and my antiquated MDX required at least 2 button presses of the touch screens just to get to a setting. Ridiculous. This thing is so quiet, even when in dynamic mode. I sprung for the air suspension and 4 wheel steering option. It makes a very noticeable difference. The TFT gauge cluster displays Google maps in full glory and is highly configurable to show all information. The heads up display is a huge bonus. The safety and technology features are abundant and although some are intuitive, I recommend an evening of reading the owner's manual from cover to cover. The MMI system works flawlessly for navigation, maps, telephone, audio and all of the cool Audi Connect services. This new Q7 is like a spaceship. Best car I ever bought by far. Driving this car after driving the MDX and X5 is night and day. The XC90 was a nice demo, but it just wasn't up to the level of performance that the Q7 has. XC-90 is a bit more luxurious with really nice front seats, but the 4 cylinder was loud when accelerating and idling was rough. In the Q7 you can't even hear it when stopped. But when I get on it for a strong burst of acceleration , it sings a pretty song. Just an incredible automobile. I love this SUV!
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2017 Audi Q7 for sale near you
Showing 3 of 19 listings
- 3.0T Prestige quattro 4dr SUVMSRP: $16,9638 mi away
- 3.0T Prestige quattro 4dr SUVMSRP: $14,21815 mi away
- 3.0T Premium Plus quattro 4dr SUVMSRP: $16,7707 mi away
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Best Vehicle I Have Owned
Brian, 06/03/2016
updated 12/06/2017
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
79 of 83 people found this review helpful
I replaced a 2011 Q7 S-Line with 100,000 miles with the new 2017. I had some apprehension buying another Q7 mainly due to the user interface to the navigation/entertainment (MMI) system along with the very poor keyless entry system on my 2011. The 2011 was frustrating on a good day, basically a great car destroyed by bad programming but the engine/transmission combination was awesome. So I test drove the 2017 with my list of frustrations and likes from my 2011 vehicle and was very happy to see that most all of my concerns had been fixed or greatly improved upon in the 2017. So I factory ordered another Q7, with everything but the driver assistance package and the Bang & Olufsen sound system. I drive 120+ miles everyday so I am very focused on driver comfort, safety features and ease of use on all features. This car excels in all areas. It is extremely quiet and there is no road noise from the tires. Engine responsiveness is still exceptional. Gas mileage is surprisingly good as I am averaging around 25MPG at average driving speeds of around 75MPH. I liked the 2011 as it got about 20MPG and combined with the 26 gallon fuel tank it had great range. The range is just as good on the 2017 despite the smaller (22.5 gallon) fuel tank. User interface to the entertainment/navigation system is much easier and more configurable and does not require you to take your eyes of the road to find the correct button. The heads up indication of speed, cruise control speed setting and navigational turns is excellent, not sure I can ever do without this in the future! The keyless entry is still bizarre and its built in "safety features" have just the opposite effect, you will surely get mugged before you gain access to the car, especially if you use the hatch first. The ability to utilize the map on the driver's dash display is very nice to have. Keyless entry is still bizarre, the logic behind the "personal safety feature " have just the opposite effect, you will surely get mugged before you gain access to the car, especially if you use the hatch first. I am frequently cussing out some unknown Audi programming or product management team somewhere unknown.... My advice to the Audi programming team is to go try a Lexus keyless entry system, it always works and lets you in the car. Also, I have given up on the hands free tailgate opening. I end up dancing in the parking lot and ultimately just pull out the remote. Seating comfort with the luxury package is excellent and highly configurable. Probably the biggest improvement is in the longevity of the tires and brakes. I currently have 53,000 miles on the vehicle and I still have 6-7 mm of tread remaining on the original factory Eagle Sport runflats and minimal wear on the original brake pads. I am very happy with the OEM tires in all weather conditions and they have been great in the Wisconsin weather. So far my only three complaints or observations are: 1,) Aforementioned keyless entry and hands free tailgate programming issues. 2.) The tilt steering does not go down close enough to my legs for my own personal taste, seems to stop in too high (straight) of a setting. 3.) On an overcast or partially sunny day it seems like the auto fan setting wants to stay in too high of a setting and basically makes you feel cold and also creates more noise than necessary. Overall the vehicle is excellent and I enjoy my daily drive.
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Best Q7 - Audi took their time and did it right!
huntm2000, 01/18/2016
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
67 of 73 people found this review helpful
I recently purchased new 2017 Audi Q7 Prestige. I went with the prestige package since it includes cold weather, warm weather, 20" wheels, and the vision packages for a better overall value. As a previous owner of a 2013 Audi Q7 I was immediately impressed with the way the 2017 model feels in regards to handling, steering feel, and performance. The 2017 model has shaved off 500+ lbs from the previous platform and makes the Q7 feel more like a car. The 3 Liter engine has plenty of power (333hp), smooth shifts from the 8-spd transmission, and great road grip with little body roll. I would describe the 2017 Q7 as nimble, something I could never say about the previous Q7 model - which felt more like a tank. I look forward to driving the Q7 everyday, and right now im looking for excuses to go take it out just so I can drive it. Audi took a long time to re-design the Q7, but I think they got everything right: style, performance, comfort, and technology.
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Huge mistake buying this car
Linda Klein, 11/12/2018
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
38 of 42 people found this review helpful
First, this is our second Audi Q7. Our first one ran perfectly but this 2017 (purchased in 2016) is a lemon. I do a lot of driving but since the day we bought the car it never ran particularly well. The car hesitates when you step on the gas, when I asked the dealer to run a diagnostic they said the car is “fine” and didn’t sense a hesitation. It is super annoying when you have to merge on a highway or need to turn quickly. Our old Q7 was very responsive. Then there’s the Audi presense that would just go off for no reason. We were in the mall at a traffic light proceeding straight and cars to our left and right going in the opposite directions, the presense would not let us move but when a deer ran in front of the car it never went off. The brakes are horribly noisy, but we saw the reviews for that before purchasing. Then on my way home one day my engine light went on then the panel flashed the go to dealer now, I took the car in for service. The service department said they are 90% sure that it just needed a software adjustment and shutter motor replacement, $1,137. The service manager did tell me “but there is a possibility the problem could be the oil/air seperator breather valve.” 3 months later the car breaks down on the road, I had to call a tow truck. Service got intouch with me and sure enough the oil/air seperator valve needed to be replaced. All of this happened at 55,000 - 57,000 miles, out of warranty. Additionally, the main computer needed to be completely replaced, this, thank heaven, was still under warranty. This bill will cost us $2,200. I also need the 60,000 mile overhaul $900. Total cost over the past 3 months $4,200. We are dumping the car, I am terrified to see what else goes wrong with the vehicle. We will not purchase another Audi, my husband has owned two BMW’s and has had no problems. For the price I expected the Audi Q7 to be a superior product but it is a lemon. On the positive note our Audi service department is wonderful and not there fault the car is a lemon.
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It's relatively new but we love everything, almost
Mike Jacopetti, 01/08/2017
updated 07/10/2017
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
10 of 10 people found this review helpful
Update: Everything on the initial review still applies 5,000 miles later. Original review: This is a very high quality vehicle. Overall it is excellent, but there are some areas that need to be considered based on your needs. More on that later. The ride, handling, and quietness is far superior to the 2010 Lexus RX350 that we traded on this. I also find the seats to be significantly more comfortable. After an hour in the RX350 I was already adjusting the seat due to discomfort. Not with the Audi. The virtual cockpit and all the driver assist features (adaptive cruise control, side assist, pre-sense, etc.) LED adaptive headlights are fantastic and have worked flawlessly. This does not drive OR ride like an SUV. You easily forget you are driving a large SUV. For those actually looking for a seven passenger vehicle, there are several things to consider. We just had our third grandchild, so the ability to put three car seats across the 2nd row was a must. The car seats barely fit in the RX350; making it very difficult to fasten the seat belt on the high back booster. Not a problem with the Q7 since there is approximately three additional inches between the arm rests. HOWEVER, we also wanted a seven passenger SUV so we could take their mom and dad, if necessary. Only way to do that was to put two of the forward facing seats in the third row. Grandkids loved it but difficult to connect belts, etc. Plus it was necessary to put the rear facing infant car seat in middle position of second row , in order to fold and flip the outer seats for access to the 3rd row. If that car seat is too wide, you are unable to flip / fold the outer seats. Measure carefully before you buy if you have similar needs. Cargo capacity with the third row seat backs in the up positions is significantly inadequate. For those planning to vacation with seven, this is not the vehicle, unless you don't mind buying one of those roof top carriers that make you look like the Griswalds. I really was not thrilled with the fact that the Q7 only comes with Run on Flat tires. There are very few manufacturers that make the 20" tires (Goodyear) that our Prestige has so you have to wonder how many tire shops within a 50 mile radius would have a replacement tire in the event of a tire failure. I read horror stories about ROF tires, but ride quality, noise, and handling are not an issue in the Q7. Due to all the technology there will be a very steep learning curve.
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THE Q7 BREAKS WILL ANNOUNCE YOUR ARRIVAL BY 2 MIN
Bob Beniers, 02/20/2018
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
29 of 32 people found this review helpful
I have owned a Q7 2017 for 11 months and have been to the dealer 6 times to get the obnoxious brake noise fixed, 6 times no fix and lots of excuses! The Audi dealer in Norwell, MA does not stand behind its product and tells me that no one else is having these issues. Which is untrue according to the service people that tell me all Q7 2017 cars have this same brake noise problem. I called Audi and they told me that they are working on it, so I have a $60K car that sounds like a Sherman Tank and I am suppose to be happy with how the dealer and Audi have handled this problem. I would never buy another Audi!
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Love it
Q7guy, 02/10/2016
2017 Audi Q7 3.0T Premium quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
19 of 21 people found this review helpful
We have had the car for a couple weeks - Orca Black/Black Interior/Prestige Trim. I spent quite some time with the X5, Volvo XC90, MB GLE, Acura MDX, etc. and this car hands down performed better in my opinion. The interior is stunning though the exterior is a bit tame. Although it is still very early, we haven't had any problems and the service at our Audi dealership has been fantastic. This car is a replacement to a Q5 TDI we have had for a few years, also zero issues.
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No spare tire!
FC, 12/29/2016
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
24 of 27 people found this review helpful
We enjoyed the test drive and were thinking serious about this SUV. Good looking and good finishes made this attractive in comparison to the X5 and GLE 350. Drove great. We found the technology a little cumbersome but that could be expected as it was new to us but not as difficult as other test drives. The navigation voice commands could not recognize very much. The salesman indicated that it would get used to our voices. Right. I checked this out with a current owner. He confirmed that voice commands are limited to his contact list. The kicker for me was there was no spare tire! The salesman went looking for it and could not find it! It was sorta funny but it wasn't. Their defense was it was equipped was run-flat tires with a 50 mile range. That may work for city slickers but we go to remote locations and that won't hunt. The X5 also has no spare. I understand that this is becoming more common but its not for me.
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Must read before purchase
rjnvegas, 04/04/2018
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
24 of 27 people found this review helpful
Other reviews have done well to highlight the pros of the Q7. I won't repeat those. I do think it is important for any potential buyer to understand the increased speed that you will encounter maintenance needs. First, the premature brake squeak is REAL. My brakes began to squeak at 15,000 miles. By 20,600 miles I was told that both my brakes and tires need to be replaced. Majority of my travel is commuting my kids around. Interpret that as you may, I am rather conservative on the road. A simple search will help the consumer understand that this is not unique experience and that there are numerous complaints out there. Audi has no solution in sight. Had I known about this issue I most certainly would have made another car buying decision. I think it is unreasonable to have these issues at 20,000 mile intervals for the life of a car and I do not see enough well-written information out there to educate buyers.
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Brake problem: Seriously consider this.
Emad Elquza, 04/30/2018
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
23 of 26 people found this review helpful
I have a 2017 Q7 and the brakes squeal. This sound has been present since we purchased it as a new vehicle. We have called Audi USA multiple times and they claim fault and have been absolutely useless to help us resolve this issue!! This is my second Audi (A8) and given the performance I was expecting, this has been very disappointing. With this type of service of a new vehicle, be careful making an Audi purchase!! I sense Audi is just waiting for the brakes to wear out and charge us for new brakes. Anyone having a similar problem?
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Can be improved... but still great overall
JL, 12/03/2016
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
32 of 37 people found this review helpful
Recently made a switch from '13 BMW X5 50i to a '17 Q7 Prem Plus. Great car with lots of updates in tech and safety. Comfortable and quiet. While the engine has the punch in 'dynamic' mode, it lacks in 'auto' mode due to the tranny not shifting when needed. Going up a hill or trying to pass a vehicle requires a brick foot. Granted, I came from a turbo-charged V8 but expected more from the tranny which probably would make up the difference. The auto-start/stop isn't great when stopping - as if I am slamming on the brake b/c the engine shuts off before the car comes to a complete stop. The middle-rear seat cushion does not appear to be fixed in place as it shifts slightly - probably bringing it in to have it checked out. The tire jack tools have no where to be stored and sits in the trunk. One would think a small storage compartment can be built in somewhere for it. As some others have mentioned, when the phone is plugged in to USB for Carplay, you can no longer use the blue tooth function and have to go through the Carplay menu to make calls. I have not been able to hit the manufacturer's gas mileage of 19 city/25 highway/21 combined. So far locally I am getting 15 mpg or less and 20 mpg on highways. This is less than my V8 X5 which was consistent 17/21 mpg. For the pros, lighting for the vehicle is great inside and out. Drive is very smooth and quiet; curious to see if that changes when the run-flats are worn in. It would seem I've been more critical than happy so far... I am just starting to get comfortable with the changes and hopefully it will get better over time. Overall, I am happy with the vehicle. Let's hope it is reliable and will last and retain good re-sale value.
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A big headache!
Isabel R., 12/01/2016
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
27 of 31 people found this review helpful
I own a new 2017 Q7 for 7 months and it's currently 6500 miles. I love the esthetics and the drive but the electronics of this car are absolutely terrible! Don't buy this car! I have had a steering wheel malfunction in this car 4 time where all the controls in the steering wheel stop working, -and next day everything is working again! . I took it to Audi 3 times and they can't figure it out! Also the rear camera doesn't work every time it rains. My volume button stopped working temporarily 3 times! My oil change light went off when it wasn't due for an oil change. The light went off the next day by itself. There is a clicking noise everytime I start the car. Like a processor sound. I took the car to Audi and none of the issues where fixed yet. I am planning to apply to lemon laws.
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Probably the best 3 row SUV
JD, 07/25/2016
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
22 of 25 people found this review helpful
My wife and I drove every minivan and 3 row crossover. Rather than going into the pros and cons of every one, I will just say we chose the Q7 because of its tremendous balance between ride and handling, its superior quietness and solid feeling, and combined comfort of the first and second rows. We also suspect that the Audi will be more reliable than the Volvo XC90 (although the Volvo is somewhat less expensive, has superior interior design and has a more comfortable first and third row). While the Q7 cost more money than we needed to spend, I believe it is worth every dollar. So do many others. In my area, every Q7 was spoken for. I purchased mine from a dealer 200 miles away,
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88K+. Still a pleasure to drive.
RP, 11/08/2016
updated 11/15/2023
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
17 of 19 people found this review helpful
Keeps looking and driving great. I replaced tires. Only repair was a pump. Everything else works as the first day. Love it.
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Avoid this car
Leigh Powell, 11/14/2017
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
12 of 13 people found this review helpful
The brakes squeak anytime the brake is touched. The dealer says 80% of owners are complaining. We have asked them to relay our dissatisfaction to Audi. Nothing gets done. The squeaking noise is like "fingernails down a chalkboard". It is embarrassing to drive the car because of the noise. Please do not buy this car. So disappointed in Audi's customer service.
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Amazing ride
pritesh Shah, 06/06/2016
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
12 of 13 people found this review helpful
I have to say that the 2017 Q7 premium plus is a great ride. I am really impressed with the virtual cockpit integration. It was a great buy.
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problems
dawn, 10/11/2016
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
21 of 24 people found this review helpful
I love my Q7, but I'm having problems already and have only owned it since the end of June. The hatch has a tendency to not to want to open and it makes a screeching noise when it does open. You have to try and pull it up enough to shut it so you can try and open it again. I've had it in for a fix and all they did was a master reset. What good is that really going to do?? Ha, nothing, as it is happening again. I'm pretty sure the pre sense is not working. I've had a couple close calls where it should have and it didn't work. But they tell me it is. I've just started having issues with the key remembering my settings. I have had to push the button several times now to get it where I have it set for me. I'm wondering if I made a mistake buying this Audi. :( I got rid of my explorer because I was constantly bringing it in for the same problems they couldn't seem to get fixed right. I don't want to have to be doing that again!
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Beware of brake squeal issue do not buy
Jon r, 10/04/2017
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
28 of 33 people found this review helpful
I have a 2017 q7 with 9000 miles on it and there is a horable brake squeal that they know of the issue and have no fix in site so In Audi USA words enjoy the car with the noisy brakes until they can find out what the issue is. So I have a 70000 car that’s an embarrassment to drive. I will never recommend Aud. The company does not stand behind there products...
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An honest feedback.
Paul, 10/09/2016
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
27 of 32 people found this review helpful
Head up display optics produce glares which at times can be very distracting. They can be small i.e. two bright points or it can appear as two bright lines, or (pretty bad) large and very bright, and rather large (size of a credit card) spot. If you live in California or any other place with plenty of sun, test drive the car in the middle of the day and make sure you can live with this issue. This alone can be a road block. Side mirrors produce a high pitch noise. Turn off the radio while test driving and listen carefully to the mirrors. In windy days it can be very obvious and annoying. Driver assistance system is far worse than the one you can find on a brand new Volvo XC 90. It is confirmed by IIHS. Test drive both cars and you will see what I mean. Major concerns on quality of the materials used. This may not be a perfect option for demanding person paying attention to details.
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Still Better Than Even the Best Reviews
HonestJohn, 10/18/2016
updated 04/22/2020
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
32 of 39 people found this review helpful
If you are interested in this vehicle you likely have read the many terrific reviews from Motorweek, Car and Driver, and even Consumer Reports. I certainly did. I was able to get the vehicle at a small discount which was lucky as some dealers are now asking above sticker or loading on even more packs. The car is a joy to drive and while some have compared the "Virtual Cockpit" to a video game, I find it helpful and very effective at communicating information, which is what a dash should do. The placement of controls is excellent, and they are well organized by function. The volume control for all uses (voice, phone, audio) is delightfully located on the console where one's hand naturally falls. The shifter takes a while to get used to, but Audi seems to have anticipated a learning curve. When I first owned it I tried to put it in reverse without stepping on the brake pedal. The dash lit up to inform me I needed to do so. There are a few issues. First, interior storage for the driver is simply unavailable. The console holds virtually nothing and there is not even a sunglass holder. The absences of cubbies is a disappointment, but certainly not a deal breaker. I have had two minor problems. First, one day the alarm system went off every time I tried to lock the vehicle. The dealer (only a mile away, happily) was able to remedy this in less than an hour. Second, the steering wheel is no longer centered after only 2,500 miles. That, too, will be corrected by the dealer. Overall, it's a terrific vehicle as far as I am concerned, despite minor issues. Update, April 2017: Car sat for much of the winter as I had to have emergency back surgery. As soon as I was able, I was driving again, and my very positive impression of the driver's seat was reconfirmed the moment I sat in it again. Very supportive, but not confining. Was able to drive 6 hours (with breaks) and no discomfort. Got stuck in stop-and-go traffic entering Chicago (no surprise) and the Traffic Jam Assist feature, previously untested, worked perfectly. Very impressive. With cruise control set at 73 I got a steady 26+ MPG. Around town am averaging about 22.5. Overall, VERY pleased with vehicle. Update, October 2017: Still very happy with this vehicle. The longer I own it, the more impressed I am with the subtle benefits of Audi's technology. The touch pad works very well, and the audio is amazing. I still remain slightly irritated by the absence of small-item storage for the driver. After 15 months, the build quality is evident. I am delighted overall. Update: April, 2018: Remain very pleased with the vehicle, but as in any long-term relationship some of the bloom does go off the rose. One annoying problem has arisen--noisy brakes when in reverse under most weather condition. Horrendous squeal. Dealer says Audi is "working on a fix" but that they were having similar problems with the Q5 (not sure if he meant the new model or the pre-2018). The "fix" for the Q5 has not worked well and dealer has no idea when Audi will be able to correct this annoyance. And a few more minor gripes: Why does Audi choose when the headlight washers come on? In previous vehicles, I could do this manually. With Audi, certain parameters must be met before the system operates automatically, or so I am lead to believe. I am not sure they have ever come on. I still wish that Audi had come up with some storage solutions for the driver's cockpit and elsewhere (no storage for the jack??) So, yes, I am increasingly aware that this is an imperfect vehicle in minor ways, but would not hesitate to buy it again. It's still a terrific drive! Update: October, 2018. I was just told that new rear brake pads are available and have been ordered for me. Fingers are crossed this will eliminate the brake noise issue, minor as it is. My contentment with the vehicle continues, but with each month I discovered a few things I wish were better and changed. For a luxury vehicle, could the paddle shifters (even though they are seldom used in my case) not be chrome instead of plastic? It would be nice is the steering wheel itself had some wood in it as did my 2013 Lexus RX. Some tech seems greatly over done: why do I need to go into the MMI systems to replace a wiper blade? Seems overkill. Finally, I MAY have a new problem: I cannot get the windshield clean and free of small spots. Am going to Safelite to see if they have any suggestions, which my dealer did not. I think there may be a lamination problem as I cannot feel any of the abundant spots on the exterior or inside. I'll keep this updated. Update, October, 2019: The joys I initially experienced have not diminished. Still a huge fan of this vehicle. Gas mileage is slowly improving, especially on the highway. Had one incident this summer when a rock cracked my windshield. It cost--no joke--over $3,500 to replace the glass and then do all the needed calibrations. Thank god my insurance company covered all of it. Update April, 2020: Still love it.
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Car is just alright.
Roger, 10/12/2016
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
42 of 52 people found this review helpful
I've switched from Mercedes. Handling is nicer, not as nice as BMW though. Cabin is very quiet. First impression is amazing. Nicely designed and finished. As soon as you start driving it you realize run flat tires destroy the comfort you may like from Mercedes. Head up display, as Paul already mentioned, produces ugly glares on a windscreen, right in front of you, distracting and destroying the whole experience of having a head up display technology. The best you can do when the glare comes up is to use a paper towel or something else to cover it up. Turning it off doesn't help as glare is a reflection from the HUD optics, not an image from the projector. Driver assistance package seems like an interesting enhancement but the car doesn't fully stop itself as advertised. You better read about all the limitations etc. The last one and a very annoying issue it the air-conditioning. The level of the noise the funs produce on a sunny days is hard to bear. If I had the money in my pocket again I would seriously consider other vehicles like GLS or XC90. Perhaps this is what I'm going to do. Wait for the new GLS and trade it in. Good luck.
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Audi at it's Finest
T Wigglesworth, 07/20/2016
2017 Audi Q7 3.0T Premium quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
13 of 15 people found this review helpful
This is the first Audi we've owed and love it! We’ve been loyal fans of Mercedes and Range Rovers over the past few years and were looking for a 7 passenger vehicle as our kids are in various sporting activities. We are only a month in and really impressed with the gas mileage. Spacious vehicle, comfortable ride and handles the road well. I will admit I do like the body style of the older versions as I like to sit up a little higher similar to an SUV, but so far, no other complaints.
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Wow! Best Car I've Ever Owned
Heidi B, 04/25/2016
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
20 of 24 people found this review helpful
We spent month looking at, researching, and reading about the 2017 Q7. This car has exceeded our expectations in all categories. Beautiful to look at, easy to drive, and comfortable for all passengers. The Q7 is roomy enough for trips to the big box store, while feeling like a comfy sports car. My Porsche driving husband is impressed by the handling at highway speeds and in parking lots. The rear seats provided more than ample leg room for two 6'+ passengers. I love all the creature comforts and goodies: get the Premium Plus!
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Switched to Audi from BMW
Kevin Powers, 08/26/2016
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
9 of 10 people found this review helpful
My wife and I have owned primarily BMW products for the last 25 years until my wife leased a VW Tiguan three years ago. I drove it from time to time and was impressed so when it was time to replace a 2012 X5 I looked at the redesigned Q7. The ride, handling, and performance is as good or better than the X5 and the fit and finish is far superior. It has a little more room inside while not seeming to be larger on the outside. The ride is a little less harsh and more quiet than the X5. Handling install responsive and the turning radius is excellent. It is a joy to drive. It is also easier to fit multiple sets of golf clubs horizontally in the cargo area. I have had the car for about a month and so far no problems. Everything works well. The 2017 redesign is a great improvement over the previous model. Can't say enough good things about this vehicle.
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nothing but trouble
Jim Z, 10/21/2017
2017 Audi Q7 3.0T Premium quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
9 of 10 people found this review helpful
I must have gotten one of the first one's made.Nothing but trouble, brakes, tires, jerkyride when starting off from stop,and check engine lights that would't go off. Had it into the dealer 6 times in 14 months of ownership. I had enough traded it in for Highlander that is great for much less money.
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Look the other way! Beware! 2 q7's both terrible!
byebyeAUDI, 09/21/2017
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
22 of 27 people found this review helpful
Where should i start! What a nightmare! Leased a brand new 2017 in july of last year. To make a very long and frustrating story short what a nightmare problems out of the get go from suspension-interior and so on. No support from Audi at all just a brand new car 8,000 miles needing tons of repairs. Dealer decided to purchase the vehicle from us and being that the dealer steped-up to help us we decided to give it another try. Leased another 2017 AUDI q7 carbon gray metallic premium plus with warm weather package which meant higher payment and another down payment. Not even 24 hours into the new Q7 we had troubles with the supercharger. Should have known then it was not going to stop there. Center consoles get warped horrible design which leads into the terrible quality of the seats. we leased a Q7 with Warm weather package due to heated/ a/c seats hoping that these seats would wear better. NOPE front driver seat 2nd row seat and 3rd row seats all need replacement. Drivre side front window needs window regulator slow roll down and noise.Drivers door has a pop sound which we have been trying to chase for 5 months. Have fun trying to close the doors 5x . Oh and don't forget squeaky brakes around 6-9k miles still no fix in site for that. Ours for some odd reason has a rough idle and the other day just decided to start shaking and feeling like it wanted to accelerate while foot was on brake. YUP vehicle is at the dealer currently AUDI customer support/service no help and terrible attitudes. Timing to get issues handled with AUDI is the worst. Being my first AUDI experience i would never ever do it again nor refer anyone to purchase or lease. I can only hope this review will save someone else a huge headache / loss of money! I just wait for this thing to break down again and/or for the next interior part to break.
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2017-12-13 Update after 16,000 miles
Ken E., 11/03/2016
updated 12/13/2017
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
37 of 47 people found this review helpful
This car drives great. It's electronics are far inferior to that on my Lincoln MKT. The navigation system suddenly reboots during trips. The voice activated system apparently only speaks German, as it doesn't understand English. 6/12/17: Pros: Car drives great on a long trip, and gets good mileage. Averaged better than 25 mpg on 780 mile trip from Georgia to Maryland. Comfort better than average. Excellent braking system. Cons: Repeated navigation system failures where the system suddenly "reboots" while driving! Of course, Audi cannot replicate in the shop! All data is lost and the trip has to be re-programmed into the system. Car still leaks going through a car wash. Audi solution, turn off the A/C when in a car wash! Key fob suddenly stopped recognizing the car. Audi reprogrammed. Said "it happens sometimes." Self-leveling system pump is so loud when it runs it can be heard above the radio, and I am partially deaf! It sounds like someone is filling a tire with air! There is no dip stick to check the oil. You have to turn on the car, and page through the settings to find the "check oil screen." Then it will tell you the oil level, sometimes. Other times it doesn't seem to work. The technology on this car is great, when it works. I have had multiple failures and many more problems then I ever had on my Lincoln MKT. This is my first and last Audi. 12/11/16: My car was returned from service for this issue after 14 days in the shop. The mechanic's comments on my receipt follow: "Took vehicle thru car wash with A/C on. Found water coming from the bottom of the dash. Removed wiper cowl cover and air intake ducting. No damage to seals or evidence of leaking. Ran vehicle thru car wash again using borascope to watch inside housing intake. Found when foam from car wash hits it is sucked into the vent box. Removed housing from another vehicle and found it did the same thing. Contacted product support. Was advised this condition is "normal" and vehicle needs to be in recirculation mode or A/C OFF while going through a car wash!" So according to Audi those of us living in the south should turn off our A/C or put it in recirculation mode to go through a car wash? This is my 20th new automobile. I have never had to do any such thing with any other brand. I'll be trading back to Lincoln next year. I miss my MKT. This is my first Audi. I have always purchased Lincolns, but they discontinued the MKT. I traded my 2011 MKT on a new 2017 Audi Q7 equipped nicely with $66,000 worth of bells and whistles. I should have kept the MKT! I first noticed the car leaking when my wife and I drove it through a car wash and water dripped onto her feet. We returned to the dealer in Jacksonville. After many hours they reported they could not "replicate" the problem. They said they blew out all the drains, etc. and hopefully our problem was solved. 10 days go by and I visit the car wash again. Drip, drip, drip into the passenger cabin with about a cup of water during a 2 minute trip through the automated car wash! I filed a written complaint with the dealer and management. The service writer called me (not a peep from anyone in management). He had the car picked up at my home (117 miles from the dealership). It has been there 7 days now and the last report I received on Thursday (today is Sunday) is that they were going to drive it through a car wash! No kidding? It has not rained since I purchased the car. We are about to take it on a 1500 mile trip to see the grandkids. I am extremely worried the car will flood if we run into rain! This is supposed to be a LUXURY automobile! The electronics are flaky for the radio, and the navigation system is a throw back to the system I had in my Lincoln in 2006! No touch screen! A stupid knob to turn to enter data one character at a time! The MMI system works sometimes, other times it doesn't seem to connect unless I turn off the car, and restart it. The entertainment system has crashed and rebooted several times without explanation. As I stated earlier, this is my first Audi. It will also be my last. Poor dealer service and response, a leaky brand new luxury automobile, and no response whatsoever from management. Do yourself a favor and find another vehicle.
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A really great car with twitchy electronics
Rob P, 04/26/2018
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
5 of 5 people found this review helpful
Overall a great car with super utility. Electronics glitches (radio/nav unit failed, security system failed/alarmed repeatedly and unexpectedly) spoiled an otherwise good experience. Still own it but plan to sell/trade within 6 months. Would buy again if Audi could convince me that a new one would be more reliable. Excellent dealer response overall.
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Spend on what's important
JJM, 03/30/2017
updated 04/03/2019
2017 Audi Q7 3.0T Premium quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
8 of 9 people found this review helpful
I have a few audi's with all trim levels. I opted for the 3.0 premium with cold weather and electronics package with nav and apple play. The vehicle has so many electronic/control idiosyncratic problems that day to day use is not pleasant. Bluetooth functions poorly and makes its own choices as to wether it works or not. The shifter is so odd it’s dangerous and putting the second row down is an operation. It’s very large with somewhat poor visibility and poor gas mileage. I have my 3rd A6 and that is close to the perfect car, this is my last Q7
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Q7 redesign is missing simple options
happy-go-lucky, 09/28/2016
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
16 of 20 people found this review helpful
I just bought the 2017 Q7. It's disturbing that the skimped on some of the features found on lesser vehicles. Here's my bucket list of the features that this car should have came with: 1. Remote start from key fob. 2. Convex overhead mirror (to watch the kiddos in the back) 3. Wireless charging the cockpit (they missed it, even with all the technology), vents in the 3rd row (this is standard on all 3rd row vehicles. this is a huge mistake.) 4. Driver's key pad for vehicle entry (Ford may be the only company doing this). 5. Sunglass holder (pretty simple option). 6. Basic Tire Pressure monitoring system (they have some formula with the sensors to tell you if the tire pressure changes. Just use a standard TPMS valve). I'm happy with the car, but at this price point the car should have these basic features. I would also have to agree with the comment about the run flats. Run flats are a huge disadvantage all around. I haven't got into the maintenance phase yet, but I'll update my post at that time.
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NEVER AGAIN WILL I PURCHASE OR LEASE AUDI
Ann B, 11/19/2017
updated 11/23/2020
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
21 of 27 people found this review helpful
Ongoing brake squel. Audi says it's normal. Sounds like I had the brakes are done at People Boys. How awful. Paint finish around grille area faded off after a year of car washing. Drivers side mirror whistles while driving 40 mph and above. Audi Pre Sense goes off whenever it feels and jerks seat belts even when no other vehicle around and likes to make our hearts jump to almost a heart attack. Worst vehicle ever for price. WE COMPLAIN CONSTANTLY AND ALL AUDI SAYS ITS NORMAL, NORMAL, NORMAL. $80,000 DOLLAR WASTE. SHOULD HAVE BOUGHT THE FORD EXPLORER AT LEAST FORD WOULD BACK THERE PRODUCTS UNLIKE AUDI. AUDI WORST CUSTOMER SERVICE AND SUPPORT. JUST IN ------- SUNROOF NOW MAKING VIBRATION NOISES WTF.
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Great safety in rear end crash
TxAggie, 01/08/2017
updated 08/24/2020
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
7 of 8 people found this review helpful
The car was totaled in a rear end collision. The car has sensors that detected the impending impact and the seat belts pulled me tightly against the seat. Other car didn’t brake before hitting me at over 45 mph. Safety system automatically called the Audi emergency service. Safety system shut the car down so it wouldn’t start after crash. Walked away without a scratch and no whip lash.
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Brakes ruin the car
HC, 08/09/2019
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
7 of 8 people found this review helpful
Do not buy! The car is great - except for the horrible squealing brakes. Been to the shop three times but Audi has no fix. Reversing, and slowing down illicit a horrible metal on metal squealing sound, virtually every time I come to a stop. Check out the forums on this issue. Audi knows they have a problem but are unwilling or unable to fix it. Look elsewhere.
hesitation
Diann Roy, 11/20/2016
2017 Audi Q7 3.0T Premium quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
22 of 29 people found this review helpful
The Q7 2015 has inconsistent hesitation upon acceleration which is a safety concern when pulling into traffic. Not a happy Audi buyer.
A lot of car but a lot of money
pensman, 01/17/2017
updated 02/08/2022
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
4 of 4 people found this review helpful
This is really an adult car and not a kid carrier. I went for the adaptive chassis which gives the Q7 amazing road holding. This car is loaded with technology. Audi should hold classes the way Apple does to familiarize the owner with everything this car is capable of doing. You have the ability to control all the cameras; that means you can get front, rear, side, and 360-degree views at will. The driver's seat is really a cockpit seat giving you access to heads up technology, and ability to control the dashboard display to meet your immediate needs whether it be fuel consumption or directional maps. The only real downside to the car is storage. The glove compartment is barely able to hold the manuals, and the center console might store a pack of gum. If you drop all the rear seats then you can fit in groceries or a set of golf clubs. I would urge you to purchase the extended warranty as everything in this car is digital or electronic, including the shift; and that will take a bit of time to adjust to. The only thing that still has a rotating knob is the radio volume on the steering wheel. It's good that through MyAudi online that you can view a number of instructional videos that help explain the car's technology. And when driving the car, be careful, because it is so quiet that you can and will exceed the posted speed limits. A great driving experience but it is an expensive driving experience when you have the prestige package. It has been a year, and I do like this car. I have figured out most of the tech and am just disappointed in the recurring monthly charge to keep maps and all up to date. That runs twenty bucks a month. Given the sudden changes in the weather we have been experiencing, I am pleased I am in a mobile mini-fortress. Even with all the safety features, it is still worthwhile to remember no one can drive on ice. I have had the Q-7 for a while now and still enjoy its major benefits as drivability, acceleration, comfort, and safety. But front storage is still a problem that can't be fixed. The official Audi app is close to useless, and Audi should pull it from the market period. Overall the Q-7 is a superb driving machine. Still have the car and still using the tech and still learning. I had a complaint that my camera only showed a side gray outline when the car was backing up whereas the loaner had a clear side picture. The young IT person opened something, made a click or two, and now my camera has a clear side picture just like the loaner. Just too much to know. I have had this car for a few years now and like it better than ever. I have thought of trading it in but I cant find anything that improves on this Q7 including the new Q7. And now, more than ever I am glad I have kept the car as Audi has decided to upgrade cellular software to 5G at no expense. The 2017 Q7 gets even better with age.
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Audi Q7
AB, 05/18/2018
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
4 of 4 people found this review helpful
Great car! Went with a used to keep cost down and it drives like a new car. Fun to drive and roomy.
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From delighted to annoyed to X5
JS, 12/27/2020
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
4 of 4 people found this review helpful
Loved the car when we got it - looked sharp, handled v well for such a large beast, was very comfortable on long journeys, and exceptionally quiet. The supercharged engine is a dream, and still is. The ZF auto transmission is almost magical, with none of the slipping you find in autos with American-made gloopy torque converters. Mileage wasn’t bad either. The honeymoon period was brief. It needed far too many trips to the shop in its first year - mostly for irritating-but-not-dangerous things like: electronics malfunctions related to the traffic jam assist etc.; a buzzing speaker (still not fixed); a really annoying defect in the driver’s seat lumbar support mechanism that made it pop in and out every time I accelerated or braked, like I’ve often felt in the back seat of a Suburban, or like the piece of metal that spins the dice in a game of Trouble; a squeaky and shuddering rear wiper that still shudders despite multiple blade replacements; and the well-documented recall for squeaky brakes. Had one year of trouble free driving after those things were addressed (other than the startling rear wiper and buzzy speaker). Then at around 22,000 miles the brakes began grinding because of uneven and premature wear on the rotors. Maybe something to do with the brakes issue that triggered the recall? Regardless, the dealership in Manhattan told me: “Well hey, it’s a heavy car. What did you expect?” I expect a $72K car to last and for Audi to accept that the premature wear was the result of a bad brake spring design that caused the pads to rub. I had to have all rotors and pads replaced for > $2k! Audi wouldn’t cover a dime, which frankly surprised and disappointed me. Then at 25,000 miles, the front tires began to wear unevenly and cabin noise began to increase significantly. I eventually and reluctantly relaxed the OEM Goodyears with Pirellis, which have been great so far. Mileage has taken a hit though. Again, dealership said this was “normal.” Now at 38,000 miles I can hear the rear tires (Goodyears) beginning to do the same thing. Then there’s the design of putting lights in the rear bumper. They’ve gotten broken twice in parking lots by someone hitting me (I live in NY) or pushing a shopping cart into the car. Luckily I can replace the lights myself. It’s just they cost $400 a pop so Audi, please consider this in the future. And on driving dynamics, auto mode is just too sleepy (it’s like stirring oatmeal unless you really plant your foot) and dynamic is too revvy for regular driving. Can’t we get something in between for normal people? So those are all my gripes. Otherwise, the car still feels luxurious and it has aged well. We’ve done almost 40,000 miles in it and never had issues so bad that it can’t be driven. I just wish that having invested so much in a car that Audi consider the following to enable customer expectations to match the price tag and the brand’s equity: (a) Have things just work from day 1 and not require the car to be taken into the dealership... ever... except for regular maintenance. Even an over-the-air diagnostic and hard system reset like Tesla offers would be a start... I know the engineers will classify most of my gripes as minor issues but have your ethnographic researchers figure out what those things do to customer loyalty and long term brand equity. That matters more in my mind. (b) Force your suppliers to make components like brakes and tires that are built to last like they should or at least manage customers’ expectations that those things will likely need to be replaced in half the time of a regular car. Maybe even take this off the customer by including them in the pre-paid service packages. (c) Offer the car without the comical 3rd row. Europe gets that. The X5 gets that. Why not us? I value trunk space more highly than a 3rd row. Any serious 3-row buyer isn’t gonna buy this car for its 3rd row anyway. (d) Reconsider your “lights in bumper” philosophy. I realize the regulatory authorities likely require this in the US but there has to be a workaround that is able to withstand real urban life. (e) Have a “normal” driving mode that is between soupy Comfort and revvy Dynamic mode. This is mostly about throttle response, not transmission shift trigger points. Final thoughts: I’ll likely trade in the Q7 for an X5 next year. I’ve owned several Audis over the years, as have all my family members, and I really like the brand, the understated elegance and timelessness of the design, and the solid feel of the product. I’d consider coming back to the brand after the X5 if reliability scores improve over the next 3-4 years (although the current trend isn’t hopeful). Perhaps engage a Korean auto company as a manufacturing / QC consultant to improve reliability? They seem to know what they’re doing on that dimension and provide a 10yr warranty to prove it.
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Way below expectations
Len, 11/17/2018
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
6 of 7 people found this review helpful
We have had this car for a year and a half. I shouldn't have to keep trying to convince myself this was worth the money. Before this we had Acura MDX's (2010, 2012 and 2014). Right off the bat there were things we didn't like: no spare tire, no storage for the jack, no storage space for emergency stuff (flares, jumper cables, etc). Within the first month of owning the car, an alert popped on the dash indicating it was a quart low on oil. This has happened 2 more times in 18 months. Yes, all I have to do is bring it in and the service department will top if off...but still it only has 16k miles on it. The embarrassing brake squealing started about 6 months ago. Every time we back out of the garage in the morning and every time we leave work, the brakes would squeal loudly. I've brought it back to the dealer; apparently it's a known issue but they don't have the parts in stock to fix it. I've called several times and it's the same story: the part is on back order. Probably going to go with a BMW or Mercedes next time around.
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An honest feedback.
Paul, 10/09/2016
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
17 of 23 people found this review helpful
Head up display optics produce glares which at times can be very distracting. They can be small i.e. two bright points or it can appear as two bright lines, or (pretty bad) large and very bright, and rather large (size of a credit card) spot. If you live in California or any other place with plenty of sun, test drive the car in the middle of the day and make sure you can live with this issue. This alone can be a road block. Side mirrors produce a high pitch noise. Turn off the radio while test driving and listen carefully to the mirrors. In windy days it can be very obvious and annoying. Driver assistance system is far worse than the one you can find on a brand new Volvo XC 90. It is confirmed by IIHS. Test drive both cars and you will see what I mean. Major concerns on quality of the materials used. This may not be a perfect option for demanding person paying attention to details.
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full of tech
spud, 03/07/2016
2017 Audi Q7 3.0T Premium quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
10 of 13 people found this review helpful
a very nice car, perhaps a little overwhelming in the technology it offers. Drives well, smooth low speed manners, very nice handling (within the limits of a short test drive). Feels like a hell of a lot of vehicle, though I would be somewhat concerned about maintenance costs when out of warranty - there's a hell of a lot of mechanical and electrical equipment in the car.
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Glitchy!!!
Unhappy Audiowner, 02/07/2016
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
31 of 44 people found this review helpful
No sooner than I pull out of dealer lot, a warning light goes off... The next day another one, then the third day the first light goes out by itself, but I get another, then the transmission got stuck in park at school drop off line with lots of angry parents behind me, windshield wipers went to and stayed in service position, I got out and pushed them back down. They were inoperable until about the fourth time I restarted the car. That seems to be the trend, I get different warnings for things that are not an issue, low windshield washer fluid that is full, low tire pressure, etc.... It's like rebooting your computer, I have found that after a series of restarts, the glitches end up clearing..... Price paid? Too much for this much headache..... The car is comfortable but after 8 days of ownership, Im not happy at all, give me my 2012 Q7 back.......anyone in the market for a lightly used Q7??? I would not buy again.
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Houston we have a problem
Edward, 02/06/2017
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
9 of 12 people found this review helpful
This car looks like a spaceship inside, which is pretty cool. We got the grey color with the optics package. It's a pretty awesome car....... So it appears. However, on day 2 of ownership and approximately 100 miles we are already having reliability issues. Today we got a "safety system error" yellow light on the dash indicating that the airbag is malfunctioning. In addition, on 3 occasions the car has literally turned itself off by itself when we place it in park. This happened one at the aim and twice when switching drivers in front of the house. I'm not talking about the engine turning off to save fuel, I'm talking about completely off to the point we have to hit start again for the car to reboot. Active lane assist is also nonoperative for some reason. At 70k we could have purchased 2 more reliable Kia's.
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Q7 electronics will stop your car:big safety issue
Ally D., 05/20/2017
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
16 of 23 people found this review helpful
I customized my car and got it July of 2016. My car has been into the dealerships for pre sensor issues 5 times. Service department always stated that they can replicate my issues and the car was driving as is and designed. They reset my car to manufacture twice and adjusted my cameras grasping for some sort of an explanation. My car stopped me at a turn light and shuts off. Then it presence went on in bumper to bumper traffic and my seat belt choked back on me when there was no reason to. My fuel injector malfunctioned at 6000 miles. Because they can't duplicated the concerns, they dubbed the car safe. As a driver and my car stops for false pretense detection that could put my life at risk and possible a fatal accident. It's definite a huge safety concern that I'm having a headache with. Even with a captured video, what cannot be duplicated becomes the consumers fault. https://youtu.be/txjonKMic1U Audi service department could not grasp my problem, so I only got service... but I never got the ease of mind for safety, nor the customer satisfaction that my car was fix and safe to drive. They would hope that they fix it, until my car started shutting off or stopping me. My car was in the service department more than I could drive it for my sensors and electronic malfunction that puts me at risks. They descriminated my gender for the lack of knowledge on handling the car. But they were never able to explain what happened to to my car in my video I have attached.
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Love love love
estrawmiller, 07/20/2020
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
3 of 3 people found this review helpful
This car is the smoothest, quietest, zippiest ride I've ever had. The sound system is fantastic, too. I regularly use all of the bells and whistles (heated/cooled seats, dual zone a/c, heads-up display...) I've never loved a car so much! I've had ZERO problems with it. (I'm at 50K, and do both short drives and road trips.)
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Electronics are major headache
Chaz Culva, 12/24/2018
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
3 of 3 people found this review helpful
The electronics will drive you nuts! At times it just stops working. Includes the navigation. Turned on the car and navigation did not pop up as usual. Eventually came on. Unable to open the door using the "easy" button that you just push. All of the above happens randomly. Works some times, not other times. That's what's so frustrating. Also, will all the bells and whistles, there is not a screen where you can bring up to see the tire pressure in all four wheels. Also, my heated steering wheel does not work. Feels lukewarm, then shuts off. Car came with awful Goodyear run-flats. Had feathering after 10,000 miles. I love the way it drives but a real headache as something is always going bad. Still under warranty! Phew! My other German car choice was a Mercedes but I understand the MB also has major issues. I drove an Infiniti JX-35 with 95,000 miles and never had one issue.
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Big Disappointment
KevCarolina, 08/11/2022
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
4 of 5 people found this review helpful
Bought our Prestige w/28k miles in great condition only to deal with several issues from rear door lock latch issue to washer fluid filler neck crack. Add this to headlight high beam glitchiness and you have a vehicle that provides low value to the consumer. Hated the way this suv shifted, even in Dynamic drive mode. Look at BMW or Lexus instead.
Great car but horrible service at dealership
James Ouyang, 02/20/2017
updated 08/23/2017
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
6 of 9 people found this review helpful
This is the first time we purchased an Audi - we were sold by the excellent interior and a new, understated style that comes with the 2017 model. Let me start off by stating that we did not regret buying the car. We've since taken it for two long distance road trips and we throughly enjoyed this new car: generous space, elegant and comfy cockpit. The building quality is superb. There are some minor issues which are not uncommon for a new model: there was a high-pitch noise coming out of the side mirror at 40MPH+; some of the features do not work consistently (e.g. easy seat entry - the steering column is supposed to retract when the car is switched off); the Nav is not as easy to use as those offered by other manufactures (we had a Lexus RX before whose Nav, despite from 8 years ago, was extremely well designed and easy to use). Having said that, the dealership I bought the car from - at Bridgewater NJ - is HORRIBLE. The only time they are responsive was at the time of sale. Once the car leaves the lot, you just won't hear from them. I contacted them couple of times for the issues stated above and for the key code they forgot to give to me - which I need for Audi Connect. Never heard from them. I finally drove up to their office, at which point they claimed they fired the service rep who apparently has been stonewalling all their customers. Well, how I wish that was the only bad apple! I had to make another trip to the dealership after I heard nothing from them for many weeks only to be told that they have assigned my case to another rep who conveniently was not in that day. After another few weeks without hearing anything from the "new" rep - all the while I was calling their office and even asking Audi US office to help - I had to drive up to the dealership again. This time I asked for the sale manager and told him that I wanted an answer from him directly. This guy, their sale manager, PROMISED to my face, that he would definitely get back to me within a week, "before next Friday"... Well, Fridays have come and gone and it's been more than a month yet not a single word from anyone at that dealership. Granted, those issues (e.g. missing key code) are mostly annoyance, not exactly life threatening. But you expect certain service when you buy a $60,000+ car and want to have some trust in the dealership that they will take care of certain problems when needed. It's a shame because honestly we like the car, but the poor customer service has put a huge dent in our enthusiasm and adds a significant doubt as to how long we should hold on to this car. Update 8-2017: The experience with the service department at this dealership has been better than the sales side - yes I have been using their service despite the really bad experience with their sales because of the location and convenience. They are still not as responsive as I would expect when it comes to schedule appointments etc but they do get the job done on time once I get the car in and the folks at the service department are courteous and some of them even go out of their way to help.
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2017 Audi Prestige W/Air suspension review
Scott Mount, 10/28/2016
updated 10/30/2017
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
6 of 9 people found this review helpful
Absolutely love the car. I've only had it since October 9th, but it has a great feeling of quality and solidity. The interior is well made and of high quality components. Seats are good, but I would expect sears that have upper seat back movement like in BMW's comfort seats. Without that the headrest seems too high or too low. Coming from a 2015 BMW X5, I am left missing the transmission calibration of the BMW, even though they have the same trans. It's quick to upshift and makes me have to kick down when I think I shouldn't. Also, because Audi doesn't make enough of the Q7's, they are in demand and the dealers use that to their benefit. (Pretty much plan on no incentives and no discount on price) Overall I'm very happy with my purchase, and would do it again. Starting just over 10,000 Miles, the brakes started making a horrible squeaking and squealing noise coming to a stop and backing up. VERY LOUD. Audi dealer says Audi NA is aware and working on a fix.... I’m still driving around with it noisy and unacceptable.
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NAVIGATION SUCKS EVEN MORE WITH USE
Patrick OConnor, 09/05/2016
updated 03/06/2017
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
10 of 17 people found this review helpful
The navigation system is poor and confusing. You have to manually change state location even if have driven there. The electronic handbrake can be activated while car is in gear - very dangerous. Map/ Navigation systems poorly described. Manual describes all options, not what is available in that vehicle - very confusing. After 6 months, the confusion between map and navigation systems remains a major, stupid problem.
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