Pricing
Premium - $45,395 MSRP
Edmunds suggests you pay
$42,2721
Lots of pluses, technology problems still occur.
Gyroguy, 01/16/2023
updated 12/28/2023
2023 Audi Q5 Prestige 4dr SUV AWD w/40 TFSI (2.0L 4cyl Turbo 7AM)
33 of 33 people found this review helpful
We now have 17,000 miles on our new Audi. We've done two trips to Florida and back, and averaged anywhere between 27.5 and 29.5mpg over the two trips. The seats are comfortable, vision is good all around, the media screen is easy to read, heated steering wheel is a real bonus, and the sound system is great. There is plenty of room for 4 people comfortably, and their luggage. The rear hatch opens with a slight swing of your foot under the rear bumper. The adaptive cruise control is great, once you figure out how to disable the predictive braking. The console storage compartment is is difficult to use, as the charging station platform blocks access to the storage, unless you remove your drinks from the cupholders, and then slide the charging station forward. Since I do the majority of the driving on this car, I really appreciated the navigation system's traffic updates, as they were almost as accurate as Google maps were, and I didn't have to bother to connect to my phone each time we got in the car. Although the Audi media system can accept multiple phones being connected to it, unless you are the primary phone, it is very difficult to get your phone connected to the system. My wife would have to shut off her phone, then I could connect to the system. There is one big surprise coming for all new model Audi owners, though: when your free Sirius/XM/Traffic update subscription expires, you lose access to several perks wrapped up in the Connect App. The biggest for me was the inability to have Sirius activate their Traffic update upgrade to my account, due to Audi restricting access to that function. The only way you can return that function to your Audi is to pay a minimum of $365 per year for the Connect app! So now, for traffic, you either pay that ridiculous fee, or resort to using Carplay again. The parking assist system is so difficult to control that I finally figured out how to inactivate it, as it was constantly giving us alarms in multiple non-parking situations. My wife still really likes the car(it's hers), as she isn't as worried about the lack of traffic updates as I am. She likes the feel of the seats, likes that it connects to her phone flawlessly, and feels safe driving it. So, unless we have future mechanical issues with it, we will probably stick with it for the next four to five years. Update at 27,000 miles: The car is in the shop for a number of issues. I noticed that the Audi was taking a long time to warm up when it is cold outside(about twice as many miles driven before warmup than my Subaru). In addition, the temperature fluctuates over 30 degrees or more after it reaches the actual normal operating temperature. We have had several black MMI screens over the last year, 3 times when the car was started, and twice while driving it. It does reset each time, but is not safe when it does so while driving using Carplay. The last time it shut down while driving, when we re-activated it, the screen looked like it did when we had the free Audi Connect subscription. That lasted until we shut the car off. Have had numerous issues with the Adaptive Cruise control un-necessarily slowing the car from set speed, sometimes as much as 15 mph below setpoint. If there is a slope down to a bridge on the interstate, the cruise slows us down 5-10 mph, then speeds back up. The ADC also slows the speed down if there is a semi next to us, or a vehicle towing a trailer, even though those vehicles aren't crowding our lane. The parking assist has started deciding, on it's own again, that we are trying to park when stopped at lights, and now when we are waiting to pull out into the street from business parking lots. We get all the beeps and tones, and the visual indicators that we are too close to other vehicles, even when there is no vehicle beside us. So far the dealer has had the car for three days, and is still trying to resolve the problems. We still really like the Audi, great mileage, comfortable ride, good visibility, and plenty of storage space.
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2023 Q5 Quality issues
New 2023 Audi Q5, 03/03/2023
2023 Audi Q5 Premium Plus S line 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
35 of 36 people found this review helpful
Just days after purchasing my new Q5, the belt started whining at cold start for 10 min. Dealer found faulty alternator. Days after fixed noise back and dealer found faulty belt tensioner. Days after fix brake pedal feels loose. Dealer found faulty brake booster and replaced. Returned and brake pedal is now hard to press at start. Dealer claims normal and will get better. 1 week and no change in the stiffness, also auto stop/start is not working anymore. Dealer claims it’s normal because it’s cold outside. Not amusing. After insisting to check they find brake booster and other brake components need to be replaced again. Auto stop/start working again “for now”, 25 days without my new car feels like I made a mistake buying this Q5 and now considering options. Audi quality has plummeted.
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I wouldn't wish this car on my worst enemy.
Erika, 03/27/2023
2023 Audi Q5 Prestige 4dr SUV AWD w/40 TFSI (2.0L 4cyl Turbo 7AM)
35 of 39 people found this review helpful
I wouldn't wish this car or Audi's "service" on my worst enemy. I'll start by saying that this is the third brand new Q5 I have purchased in 5 or so years. I obviously like them, how they drive, heck, even the previous service I received. One protected me heavily from a bad wreck. ALL of those previous feelings are erased by what a nightmare the 2023 is. With 300 miles on it, the car experienced a full system failure while driving. Every warning light came on denoting failure of each system - brakes, steering, stabilization, you name it, it was failing. Once the car restarted, it seemed "fine" but I reported the failure to the dealership. They were unconcerned. The car has repeated this failure like clockwork every 3-400 miles, now with 2000 miles on it. The dealership has been alerted each time with the car now having spent over a month in their possession with NO apologies and NO answers. I have been treated like an idiot and like they're doing me a HUGE favor by looking at my brand new screwed up, unsafe car. I was told I'm actually "lucky" because there are '23 q5s whose engines explode on the test drives. Sure, I feel SO lucky. After repeated garbage treatments by the dealership (mind you, all three q5s purchased here), I finally filed a corporate dealer complaint and moved to a new dealer. Car's problems continue to escalate, now with pre-sense system failures as well as complete brake failures becoming more frequent. I do not feel safe driving this car. If I had a child, I would absolutely not put a child in this car. It is a matter of time before these cars kill someone with a full history of complaints. Purchase ANY OTHER BRAND than Audi. These cars are a KNOWN SAFETY RISK and the brand is doing absolutely nothing to fix them or right the problems.
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2023 Q5 S-Line 45 Premium Plus
Joe M., 10/11/2023
updated 04/15/2024
2023 Audi Q5 Premium Plus S line 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
8 of 8 people found this review helpful
So far, so good. Traded in our 2018 Acura RDX w Technology package for the Audi. We considered the Lexus RX350 and Genesis GV70. We drove all 3 and honestly, couldn't go wrong with either of these 3 vehicles. The Genesis GV70 was just introduced in 2022 and the Lexus RX350 has a first year engine. I found bad reviews for all 3 vehicles, but considerably more on the Genesis and Lexus. The Audi handles better, has better build quality, less road noise, and just felt right. I was concerned the S-Line package would handle too firm but it's perfect. I was also concerned that not having navigation, the Genesis and Lexus did, would be problematic but the wireless CarPlay is seamless. Once CarPlay is selected maps is simply displayed. The CarPlay interface with iMessage, Siri, etc. is seamless and much better than navigation. We've owned BMW, GMC, Infiniti, and Acura and those navigation systems were out of date almost immediately. Also love the LED Audi Rings on the door sills. Although premium fuel is necessary for the Q5's turbo engine, as with the Genesis and Lexus, the mileage has been 26 MPG on both tanks so far, and that's primarily city driving. I must also say the Edmunds buying and trade-in tools were priceless. Our preferred local Audi dealer wasn't willing to budge, even with Edmund's pricing tools. The dealer in town actually beat Edmund's pricing tools on both the sale, as well as the trade. Not to mention the Audi $4K and Costco $1K incentives. I highly recommend the 2023 Q5 S-line 45. 5,000 mile update - After 7 months and 5,000 niles we're still happy with the Q5. We did bring it into the dealer last week as we thought the "pre-sense" function was broke. Twice in 2 days, the vehicle sensed a pending accident and the seat belt pretensions came on as did heavy automatic breaking. We learned the "pre-sense" function is owner adjustable through the MMI. There's 3 settings or you can turn it off. We simply made it less sensitive and all good, for the time being. Performance, handling, and field economy are still great.
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Super in every way
Billy Boy, 10/07/2023
2023 Audi Q5 Premium Plus 4dr SUV AWD w/40 TFSI (2.0L 4cyl Turbo 7AM)
6 of 6 people found this review helpful
My Q 5 has all of the bells and whistles available . Double insulated glass make it whisper quit. I traded in a 2021 Honda Accord EX-L because of the loud road noise and no true Navigation without the use of a smart phone. The new Audi is so quiet that we can once again listen to the radio while driving the interstate at 70 MPH. I also love the air cooled seats on a hot day along with the heated seats when it's cold. The only thing is you will have a learning curve to go through because of all of the Technical options available. If you don't like learning about all of the dozens of ways you can tailor your new car to your driving experience you may just want the salesman to set it up for your needs and forget about all of the options. All in all you will love the experience of a true luxury automobile and enjoy every minute of every drive. However I am perplexed as to why Audi has decided not to have an oil dipstick but instead you have to go to the touch screen and navigate to the page that gives you the oil level . Seems like it would be much easer to check a dip stick but I suppose Many Audi owners prefer not to open the hood and get their hands dirty checking the oil level.--- Not Me.
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