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Used 2020 Audi Q5 SUV Consumer Reviews

3.4 out of 5 stars
23 reviews

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5 out of 5 stars

Loving it

Ken , 02/29/2020
2020 Audi Q5 Premium 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
26 of 26 people found this review helpful

I drove a VW before and this is my first Audi. The interior and ergonomics are a big step up and thoughtfully designed. I drive mainly on the highways and handling is quite responsive for an SUV. I’m very pleased.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Awesome so far

MS, 09/13/2020
2020 Audi Q5 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
17 of 17 people found this review helpful

I usually drive the Lexus RX, bought this after a lot of research and the drive makes me appreciate the road completely. Love this car so far. It grips the road, handling and acceleration are solid. and it is a standard 4 wheel drive. The premium plus trim is nice. Good gas mileage. Compared to the Lexus, the pros are the acceleration the handling sporty ride, the cons are that you feel road more if you think that is a bad thing. Nice range for a full tank.

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4 out of 5 stars

Persistent Sensor Problem At First but Fine Now

Dave B, 02/01/2021
2020 Audi Q5 Prestige 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
10 of 10 people found this review helpful

We bought this vehicle in June 2020 as a service loaner in another state, only 3400 miles on it ... like brand new. From the beginning the front sensors acted up inappropriately going off for no reason. The local dealership service was awesome in trying to figure out the problem but it took three trips, the third time leaving it there for a week. Turned out just by switching the sensors around it took care of the problem. Weird! Other than that we love this car better than the 2015 BMW X-3 diesel we had prior which had several issues with the exhaust system. It doesn’t handle quite as good as the Beemer but better than most SUV’s out there. It’s also quieter and, I think, more elegant than the X-3. Plus from what I’ve heard it will probably be more reliable overall. We love the Apple Car Play included and it’s forever, unlike the paid subscription that BMW offers. The controls are also more intuitive and the dash configuration with the map availability in both the screen and the driver’s dash is second to none. I wish you didn’t have to turn off the start/stop feature each time you drive but that’s a minor inconvenience. Seats are comfortable both front and back with the rear seat tilting back just a little for added comfort. The engine is quiet and quick enough for most folks. If you want a rocket get the SQ5 instead. The rear cargo as a little bit less room back there than the X-3 but it’s still fine for the two of us for road trips. We opted for a gray interior so I know it will require more cleaning than the basic black but I love the look. So far so good!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Q5 in AZ

SeanC, 04/16/2020
2020 Audi Q5 Premium Plus Titanium 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
23 of 29 people found this review helpful

Great SUV and it is fun to drive an a/c works. We had a BMW x3 and the a/c could not keep up with the heat in Arizona. We love it.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Minor Annoyances

Christy G., 03/14/2021
2020 Audi Q5 Premium 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
9 of 12 people found this review helpful

I love this car. I've owned a VW in the past and love the quick, zippy, fun drive. The car picks up quick and love the handling. I'm not a sports car enthusiast, just a regular mom who is going to get regular use of the car such as running errands, etc. After having owned the car for about three weeks, these are my current peeves: - The housing for the automatic front seat controls on the driver's size can hurt when getting in. I would like to see some extra cushioning or lowering of the housing so it doesn't hurt my thighs upon entry. - One of my two biggest peeves: To use Apple CarPlay, I still have to plug in my phone. I just transitioned away from a Toyota Highlander because I was using an AUX cable to listen to music, but I haven't been able to do away with my phone cord on my iPhone. It's a nit, but it's another cord and other cars don't have to deal with this. - A very minor issue, but there are buttons galore on this car; however, the first time I had to fill it up I sat at the gas station for five minutes trying to figure out how to open the gas tank. Well, you just push it manually. For a high-end car, the opening of the gas tank is a bit low-fi. - My biggest peeve about this car: Very poor console storage. The only good storage is the bucket in the car door or the glove compartment. I use driving glasses and also like to keep my sunglasses in my car, but I don't have a good place for either. The center console (the section under the arm rest) only allows for a few items that are low profile, because the cell phone charging platform that covers the only two cup holders needs to slide back and cover the storage compartment when you have drinks in the cup holders. That means you can't store a small bottle of hand sanitizer unless it's laying on its side because the storage is both small and flat. - I haven't been able to figure out how to close the trunk hatch without closing it from the outside. With COVID, there are lots of drive-through pick-ups where store employees can put items in the trunk of your car without any personal interaction. However, if they don't close your trunk, you have to get out of the car to close it yourself. I've tried the button on the interior to close it but it doesn't work. I've also accidentally left the trunk open once so something about the trunk functionality is wonky (I successfully was able to close it by waving my foot under the back bumper, but I tried a few more times to no avail); it's certainly not rocket science, but I've had too much trouble with it within the past week alone to be normal. - Passenger space is a bit small, but I've downsized from a Toyota Highlander which is very spacious in the back seat. - Another reviewer mentioned the sun/moonroof. They are correct - there is a mesh cover that slides to cover the sunroof, and while I haven't noticed much by way of cabin light on a bright sunny day, I imagine that sitting out in the hot Texas sun without an opaque cover would contribute to car temperature in the summer, particularly with black interior, which is what I have.

Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Value
3 out of 5 stars
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