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We have a limited number of reviews for the 2023 e-tron, so we've included reviews for other years of the e-tron since its last redesign.
4 out of 5 stars

Smooth ride, need more range

Waynerm002, 04/22/2021
updated 10/25/2021
2021 Audi e-tron Premium Plus 4dr SUV AWD (electric DD)
22 of 22 people found this review helpful

Th e-tron offers a quiet cabin, with a good ride quality. The material inside are really nice, as expected of Audi however, storage in cabin isn't as much as one would expect from a dedicated EV. The stated range isn't as good for driving at high speeds but it gets the job done for the daily commute. Zero, is 0 when it comes to range, doesn't have any reserve so keep that in mind. We can only hope that with a software update we can get better battery performance and longer range in the future. That being said, I did forgo a Tesla Model Y, with it's noisy interior, paint mismatch, fit and finish issues, both inside and out, for an e-tron with much better build quality and less range. I was able to get a good deal with the info provided on Edmunds which made this an even better proposition to get into. The sound system is great, I love the touch displays and digital cockpit. The shifter could have been smaller to allow for more space in the center console, that and the fact that the cup holders are deep in the dash and small. EVs on a dedicated platform are making efficient use of interior space, this could benefit from that was well. So far, my experience with this vehicle has been good, would be nice to go 500 miles on a single charge one day. For now, we are doing ok with having a 2nd vehicle that is a hybrid that can get beyond 500 miles on a single fill up. Overall, the e-tron is not only a great looking vehicle, it drives well and does everything else superbly. With additional charging stations coming online, doing long trips in it will offer less stress of range anxiety. This one is worth a buy.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

A whole lot to love

Steve K, 11/13/2020
2021 Audi e-tron Prestige quattro 4dr SUV AWD (electric DD)
28 of 29 people found this review helpful

I actually bought a 2021 e-tron, but that's not in Edmunds' system yet. I've only owned the car a few weeks, and I'm a huge fan. Smoother than my old Mercedes E-Class, comfortable and well suited for my needs. This might not be the car for you if you frequently take 500 mile trips. If you want a faster sardine can with more range, buy Tesla. If you want a smooth and comfortable ride with range enough for most people's daily lives, this is your car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Car is great - Electronics and Audi support suck

Frustrated Audi Buyer, 03/31/2021
2021 Audi e-tron Premium 4dr SUV AWD (electric DD)
53 of 58 people found this review helpful

I'm an avid car enthusiast. Had over 40 cars and 25 years as a software professional. I wanted to get my first electric car. I test drove the tesla's and didn't like the way they drove or the build & material quality inside the vehicle. So I was excited about Audi, known for great build quality and good driving dynamics (not as good as BMW or Porsche IMO, but good). Got the Etron on a lease, love the car itself, but Audi customer support and just inexcusably bad electronics in the car are ruining the ownership experience. It's really bad. The car constantly asks you log back in. The menu's make no sense, requiring you to into different areas for functions that should be related or under the same top menu. Stupid things like scanning radio stations takes an extra step. There's no instructions on how to set your desired charging time, and there's overlap on rules that conflict with where you set those areas. My SiriusXM will sometimes not work. Audi Wifi never works. Half the time, Apple CarPlay doesn't work (I have an apple iPhone 12 Pro, latest version). Then you try calling Audi "tech" support at 800-411-9988 - they don't work on weekends. You get transferred to billing department when using the ridiculous 10 layer menu system for tech support to supposedly get to the "right person". They have no one to support the 2021 model it seems. The menu system of the phone support hangs up on you without explanation.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Audi e-Tron 2021

Ivan Koon, 06/03/2021
2021 Audi e-tron Prestige 4dr SUV AWD (electric DD)
27 of 29 people found this review helpful

On May 26th, we took delivery of our first EV, Audi e-Tron 2021. We have looked at EV from Tesla, Ford Mustang and decided that Audi e-Tron is more built for us. So, we returned our Porsche Macan S and gladly took the delivery of Audi. Within 24 hours after taken delivery, the car's Climate Control stopped working. Took the car back into the shop on May 27th. And today is June 3rd, and I just got a message from the Audi Palo Alto that we won't get our car back until June 7th at the earliest. This is after Audi Palo Alto has spent days diagnosing and waiting for parts and waiting for Audi Technical team to guide the local dealer what to do. So, it is likely that we won't get to drive our Brand New Audi e-Tron for 2 weeks after taken delivery. This experience told us (1) Audi e-Tron does not have the same quality control as the Audi brand promised (2) Audi dealer (Palo Alto) does not have the necessary technical knowledge to work on the e-Tron. They are basically experimenting on their customer's dime. If you were looking for an EV, Audi does not have the car that it has promised. Shy away from Audi EV until they have a few more years to work on their quality. And their dealers also need to invest into training their people and give their people real hands on experience. Unfortunately, for us, we will still have to make our payments even though we have not been able to use the Audi e-Tron we have leased. Lucky it is a lease that we get to return it.

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2 out of 5 stars

Love the car, hate the service

Unhappy, 03/23/2022
2022 Audi e-tron Premium 4dr SUV AWD (electric DD)
11 of 11 people found this review helpful

We bought out eTron Premium 20 days ago. We LOVE the car, it rides nice, has decent acceleration given that's it's not really geared to be "super fast". I hated the buying experience. The cars are expensive! Most of the dealers in a 100 mile radius are charging MSRP +$$$$. The original asking price was MSRP + $15,000....Yup, you read that right MSRP + $15,000. I was able to get that down to pretty much MSRP. The dealer tried to "box" me in to Audi financing at 3.49%, my local credit union was 2.39% for the same loan term. While they were "prepping" the car they DID NOT charge it at all. We had a 41 mile drive home, and the car had 59 miles of range remaining. What the????? The next morning the dealer called back, and said we actually do have a relation with your credit union...Come back and we'll file the financing for you. So we drove back 41 miles to the dealer and 41 miles home. Fast forward 20 days later.....I've noticed that the speed limit signs don't appear anywhere on any of the screens in the car. I can't turn on the configuration for it. I used the Audi "chat" channel, which walked me through a series of steps to turn it on.....In the end, they told me to take it to a dealership for review and repair. I called my local dealership, 3 miles from my house, they tell me that they can't service my BRAND NEW car for 58 DAYS!!!!! If I want a loaner.....add another 25 days to that. I called Audi customer support..... well they can't guarantee to help me....... DON'T they back up their cars?????

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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