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Used 2018 Acura TLX Consumer Reviews

4.2 out of 5 stars
47 reviews

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4 out of 5 stars

One of the Better Cars I've Had, w/ Some Problems

NewAcuraFan, 06/16/2018
updated 12/22/2021
2018 Acura TLX Technology Package 4dr Sedan (2.4L 4cyl 8AM)
11 of 13 people found this review helpful

I needed to replace my 2012 Camry, and the new Camrys are frankly awful inside and out, so I looked around and it came down to the TLX or Accord Touring. The Touring lost out primarily due to its use of a turbocharged engine. I really don't want to mess with all the issues around turbochargers. Despite claims above, the TLX's inline (and non-turbocharged) four is plenty powerful and smooth enough for city driving and freeway commuting. The car is a pleasure to drive!!! The seats are quite comfortable for the driver and front passenger. The mileage is surprising good on the freeway, a little less so in the city. On a 90+ mile drive to the Golden Triangle, I've gotten as high as 41 MPG when the A/C was not running much. Typical "open freeway" (i.e., weekends) commutes around town are closer to 38 MPG. The negatives for the TLX are the NAV system, the departure warning system, and voice recognition. The NAV system does not reroute you for traffic congestion like Google Maps does. The NAV display is also a little hard to read from the driver's position. I can see green traffic flow but the red and orange (if that is indeed orange) are difficult. The lane/road departure is confused by construction zones or any other place the lane markings are poor, partially erased, or change suddenly (unfortunately, that's about half of Houston these days). I wound up disabling the lane departure since I wound up fighting it 2-3 times a week. The voice recognition system has problems - sometimes it can't understand simple English street names and has no clue on the many Spanish street names we have around here. Also, very disappointed that the "100 month" battery died without warning after 18 months. Do consider the TLX, but if you do also look at the Accord Touring. And Acura/Honda, please fix your NAV and voice recognition systems!

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Nice riding, comfortable BUT POOR electronics

Phil, 04/26/2019
2018 Acura TLX 4dr Sedan (2.4L 4cyl 8AM)
12 of 16 people found this review helpful

Have had 8 Acura & 2 Honda products.. This is the worst!! Electronics & Technology Suck! Totally unreliable to the point of being inoperable, dangerous and frustrating! Nav buttons unresponsive. Rear view camera stays on in forward-unsafe and distracting! Nav constantly gives message-"device is not supported". Fuel low light stays on after getting gas. Phone answe button does not engage microphone so the person calling does not hear you initially. Dealer says "cannot reproduce the problem"- I have videos! No support! No quality control! Acura outdid itself in releasing this untested piece of junk. DO NOT BUY THIS CAR!!!

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Ancient One

Ernie Jackson, 02/25/2018
2018 Acura TLX A-Spec 4dr Sedan (3.5L 6cyl 9A)
5 of 6 people found this review helpful

If you are an Acura fan, and looking for a great sporty sedan with power and performance, the A-Spec TLX is a great car. It comes either front wheel or AWD. The A-Spec is pricey for a TLX, however it has great value. It has a 290hp 3.5 Liter VTEC6-cylinder engine, which is the same engine in the MDX. It has 4 drive modes Econ, Normal, Sport, and Sport+. You’re burning rubber in Sport+. There is a 12-way driver’s seat and a long list of safety features. It’s a beautiful automobile inside and out that turns heads. With 23 mpg combined city/highway, it’s not very good on gas. But, driving in Econ mode helps.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

My fourth TLX/TL and my last

Jack, 03/05/2019
2018 Acura TLX SH-AWD 4dr Sedan AWD w/Advance Package (3.5L 6cyl 9A)
8 of 11 people found this review helpful

When everything works it seems to be a nice car. Acura quality control is terrible for a luxury brand. My top of the line TLX came with A-Spec badging when it wasn't an A-Spec or is it? Writing to Acura VP and Honda CEO about that got me nothing not even an answer. Now the car calls home on the AcuraLink service all on it's own. Maybe a half dozen times now. Driving down the road when the "SOS" goes off is very disturbing. Makes me wonder if the brakes failed so the car phoned home? One time the care phoned home while it was sitting in the driveway overnight. When no one in the car answered they called 911. That should be reassuring if we were incapacitated but the trooper responding to the 911 call fell on the ice while checking it out! Trying to get call logs has been over 40 days now. Acura Client Relations is the worst customer support I have ever experienced in 40 years of being a consumer. Our 2008 was nice, the 2013 we still own and is nice, the 2016 TLX was terrible but I thought by 2018 it would be better. I should have my head examined.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Vibration is awful

New Acura, 07/09/2018
2018 Acura TLX SH-AWD 4dr Sedan AWD w/Technology Package (3.5L 6cyl 9A)
13 of 19 people found this review helpful

Car vibrates and shakes at highway speeds. Very uncomfortable to drive on the highway which is where I do most of my driving. Acura customer care is a joke- They had a regional rep come out and drive the car and say the shaking was a “characteristic of the vehicle”. Very frustrating and I plan on filing a lemon law suit against them. Car would be ok without shaking and vibration ... I have been a Honda Driver for 10 years now. I promise there will be no brand loyalty from my family moving forward.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Value
1 out of 5 stars
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