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Used 2020 Acura ILX Consumer Reviews

4.1 out of 5 stars
32 reviews

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We have a limited number of reviews for the 2020 ILX, so we've included reviews for other years of the ILX since its last redesign.

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4 out of 5 stars

What's Not to Like?!

tom lordi, 01/16/2019
updated 01/29/2024
2019 Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM)
39 of 40 people found this review helpful

Great looking, and handles beautifully, and Made in America. I am a bit disappointed in the electronics interface; all features are not as intuitive as I'd like and will take me on a steep learning curve. It is feature packed - one of the reasons I purchased it - but again, the controls could be more intuitive. Particularly impressive are the eight speed DC transmission, handling and the relatively quiet ride. It's all I could have wanted and more at that price point. Gas mileage on trips has been over 40mpg!

Safety
4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

2020 ILX an Incredible Vehicle

Rob, 05/14/2020
2020 Acura ILX Technology and A-SPEC Packages 4dr Sedan (2.4L 4cyl 8AM)
62 of 65 people found this review helpful

Before purchasing this car, I did a TON of reading both professional and consumer reviews as well as watching YouTube review videos. Some professional reviewers get behind the wheel, floor the gas pedal, and then say it's noisy and not fast enough. But the truth is most drivers don't floor the gas in everyday driving. For a driver like myself going to work every day in a normal commute I found the car to be very quick and it also gives a quiet ride! The transmission and engine work very well together for an incredibly smooth driving experience, and both have proven long term reliability. The styling is great, and the fit and finish is quality. It's a very solid feeling car and mine has absolutely no squeaks or rattles. The ELS stereo system with surround sound blows me away and it's the best sound system I've ever heard in a car. The lower touch screen is solely dedicated to the sound system with integrated pandora capability as well as XM radio. The upper screen is dedicated to navigation as well as apple car play and android auto. Reviewers like to complain about the dual screen set up, but I think it's great! My one and only complaint about this car is that the navigation is very dated looking, but hey it works well anyway. The best part about this car is no doubt the value for the money. Compare it to other premium brands and you will pay thousands more, and you really cannot compared it to a non premium model such as a civic because it's truly a cut above in fit and finish. In a way it's in a class all by itself. Also great is that the cost of repair and normal maintenance is nowhere near what you will pay for other premium brands. So all in all I know I made a great decision in buying the ILX and look forward to driving this fun car for many years to come.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

3rd Honda - this one in Acura Suit

Capt Larry Reimer, 03/15/2019
updated 06/25/2020
2019 Acura ILX Premium and A-SPEC Packages 4dr Sedan (2.4L 4cyl 8AM)
58 of 61 people found this review helpful

I've owned 3 Honda Products - a 2012 Civic Si Sedan, 2018 Civic Hatchback Sport Manual and now this 2019 ILX A-Spec Sedan. I've read the Reviews which mostly pan this car as a "warmed-over 9th Gen Civic" - take it from a past owner - this is NO Civic - it has Honda reliability with the tried and proven 2.4L NON-Turbo engine and a really great Dual-clutch 8 Speed Auto. As a Manual Fan I can say this DC Auto is really nice and I'm not missing the Manuals anymore. To give some factual and real-world comparisons based on experience and facts - I bought a new 87 BMW M5 sedan in 1987 - owned it for 10 years and 65,000 miles. If you'll check for yourselves you'll see that the exterior dimensions are almost exactly the same as this ILX - M5 was 256HP (inline 6) with 5-speed Manual where ILX is 201HP (inline 4) - M5 weighed 3450 lbs - ILX weighs 3144. M5 did 0-60 in 6.7 sec - ILX does 0-60 in 6.6 sec. The above are facts, not opinions. Have owned alot of HP machinery since trading my M5 in 1997 - and can honestly say I feel I've given up almost nothing between the 2 cars, and the M5 cost me $48,000 in 1987 and the ILX cost me $31,000 in 2019......32 years later. Don't believe the reports - this ILX A-Spec may be the Sleeper of the Quarter-Century. It's admittedly not "today's fast" but it sure is fast enough for me..................

Safety
5 out of 5 stars
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5 out of 5 stars

The Best Car I've Ever Owned

Scott, 07/04/2020
2020 Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM)
38 of 40 people found this review helpful

I first saw the ILX at the auto show near me in February and was immediately drawn in by its styling, logical controls, and price. My daily driver was a 2011 Civic at the time, which had been consistently reliable and had a nice character to it. (It's now my second/backup car; why get rid of a perfectly good vehicle?) Honda's reputation for quality and reliability was the first factor in my decision to look further into this car. When I started researching it, I was shocked to see so many negative reviews. Then I realized what they were comparing the car to. This isn't one of those cars that young people drag down the freeway. It's also not an Audi or Mercedes in terms of price (I even cross-shopped the Mercedes-Benz A220 along with the Honda Accord). What this car truly represents is a step between mainstream vehicles (Accord, Camry, etc) and full-blown luxury (BMW 3 Series, Audi A4). It's a spot which, at one time, belonged to the Oldsmobile Cutlass. You bought a Cutlass to step up from Chevy and after you had your performance car phase with Pontiac. It wasn't a Cadillac, but you didn't need a Cadillac--just something that was a little nicer than your Malibu. Oldsmobile (and Mercury, for that matter) are long gone, so many people have trouble placing a "step up" model these days. What the ILX gives you is a car that is fun to drive, is very comfortable, and is easy to use. Controls are often difficult to figure out on new cars; even something as simple as shifting into drive can be a challenge for someone who hasn't bought a new car in a while. The ILX uses traditional controls and was very easy to learn, even coming from a low-tech model like a 2011 Civic. It's also nice to see a car with a non-turbo engine and a regular automatic transmission rather than a CVT. You even get a CD player. Some of us appreciate the old-school touches like that, especially knowing what long term reliability and proven performance look like! I have no problems with the interior materials, and I even sat in the A220 and rented an Evoque last year! The leather is high grade and the plastic, in no way, feels cheap. The steering wheel has a very nice feel to it as well. The dual screen setup, to me, is a huge perk. I worked with a similar system on an older Accord a few years back and I'm shocked Honda seems to want to phase it out. It was easy to learn and works very well. Again, it's a proven winner. Regarding comparisons to Civics--I have a Civic and have driven the current model. These are two entirely different vehicles in character and refinement. The Civic may have more performance options in the Si trim, but if you're buying the ILX, you're probably looking more for refinement, not to win a drag race. That's what this car gives you--a lot of luxury in a small package. Just because it's derived from the Civic doesn't make it a Civic. Remember, the CR-V was also derived from the Civic platform and is an entirely different vehicle. As a longtime Civic owner, I can also tell you that being related to the Civic is a good thing. Aside from age-related maintenance like a muffler and brakes, my Civic has never let me down, 145K miles later. I drove an Accord as well and it's a similar car in terms of feel, but smaller. In fact, the ILX feels more like a small Accord with a few refinements. A comparably-equipped Accord is bigger, but $5000 more. If you don't consistently haul around passengers but want the luxury, go for the ILX. The Accord is a little bit quieter in terms of road noise if that matters to you, but also has a steeper learning curve with some controls. To sum this up: test-drive the ILX and see for yourself what a wonderful car it really is. I've enjoyed every minute behind the wheel of mine since purchasing it and am looking forward to having it as my daily driver for a long time.

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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Very satisfied

Percy, 10/11/2020
2020 Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM)
14 of 14 people found this review helpful

I purchased a 2020 ILX Premium. Not my first Acura. This car is everything it is designed for. Easy to drive, stylish, comfortable for four, power when you need it, smooth on the highway, smooth in town traffic. Fit and finish, very satisfied. Price is great. It is not a Civic, it is not a BMW. If I wanted one of those I would have bought one.

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5 out of 5 stars
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5 out of 5 stars

Sporty GoGetter on California Freeways

DonLBCA, 08/06/2020
2020 Acura ILX Premium and A-SPEC Packages 4dr Sedan (2.4L 4cyl 8AM)
23 of 24 people found this review helpful

I LOVE this Sporty Car! It handles amazing, rides amazing, my clients and friends Compliment it as Better than their BMWs and Mercedes, - especially considering the Great Gas Mileage and Price. Great Bang for Your Buck if you Live in Your Car like I do. This Car Zips around traffic, and gleefully Cruises at 80mph for Hours without a Hiccup. The Sport Mode is Terrific in the California Mountain highways, and is Awesome if you want to Race up a Freeway against a German Rival. Get the Premium ASpec Package. Worth Every Penny. -- This is my 3rd Acura. My 2004 TSX is Still on Road at 375K Miles and my last 2016 ILX is on the Road with a new owner over 100K. Acuras are Great Buys and Last Forever without the Expensive Repair bills of BMW and Mercedes.

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5 out of 5 stars
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5 out of 5 stars

Acura ILX or Honda Civic Si?

Fritolay, 01/26/2019
2019 Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM)
37 of 40 people found this review helpful

In my opinion, for about the same price, you get an Acura ILX which is based on the 9th Generation Civic vs. the current 10th Generation Civic, which is slightly larger and has about the same performance. So why not buy the Civic? Because the 9th Generation Civic was a tried and true model which was extremely reliable (read the reviews on the current 10th Generation Civic). Additionally, you get a VTEC engine instead of the much reported problematic Earth Dreams engine (read about fuel & oil issues), a dual-clutch transmission instead of the expensive to repair CVT transmission, and new refined styling unlike the love it/hate it polarizing Civic styling. In a nutshell, you get a very reliable Honda Civic Si without the reported problematic components, which is dressed in a fancy new tuxedo with nicer paint and a better warranty. A wolf in sheep's clothing.

Safety
5 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars

Very good car for the money

Fred, 09/20/2018
2018 Acura ILX 4dr Sedan (2.4L 4cyl 8AM)
20 of 21 people found this review helpful

I always admired this car when I saw it driving or parked. So I went to the dealer to test drive it. I was impressed with acceleration, steering feel, handling and overall ride. The interior is not luxurious but it has a sporty upscale aura to it. The exterior lines and design also look quite sporty . I ended up leasing it for much less than the competition (Audi A3, BMW 3 series, Mercedes Benz CLA, Lexus IS, Infiniti Q50 among others) .Overall it's a fun car to drive and I feel like it offers a great value in the crowded and very competitive entry level compact sedan category. The base offers everything I wanted- A peppy 2.4 /201 HP engine (more than some of the more expensive competitors), moon roof, heated leatherette seats , power drivers seats, heated mirrors , rain sensing wipers, steering wheel controls for Bluetooth, audio , cruise and more...... If you want more options like navigation, safety features and various other upgrades the payment rises accordingly , but still less than every other competitor. I also test drove mainstream compact sedans such as the Honda Civic , Nissan Sentra and Mazda 3 all drove terrific as well but the prices were too close to the more powerful Acura ILX.

Safety
4 out of 5 stars
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5 out of 5 stars

By far the best sports sedan for the $$$!

Fred, 07/17/2019
2019 Acura ILX Technology and A-SPEC Packages 4dr Sedan (2.4L 4cyl 8AM)
25 of 27 people found this review helpful

I test drove many competitors before I settled with the 2019 Acura ILX- A-Spec - Tech. For around 32K this loaded great looking sports sedan is a blast to drive. It's fast enough, handles great, the steering is a perfect balance not to loose (like most new cars these days) and not too firm. I test drove the Lexus IS, Infiniti Q-50, Audi A-3, Benz CLA and A-class, BMW 2 and 3 series, Jaguar XE, Genesis G70 and the Volvo S60. These are all WAY more expensive to buy or lease with less features. While they all drove fine (except for the CLA), the ILX proved to be by far the best sports sedan for the $$$.

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5 out of 5 stars

Love/Hate

Graham, 05/02/2019
updated 05/27/2020
2018 Acura ILX Premium and A-SPEC Packages 4dr Sedan (2.4L 4cyl 8AM)
9 of 9 people found this review helpful

Last June 2019 I sold my ILX lease to Carvana and pretty much broke even financially. The reason for that is I got my hands on a 2014 Acura TSX Tech package with 29k miles, black/black. The car had one owner, clean CarFax, certified, and Acura dealer maintained. I would say finding a 5-year-old car with all that is a rare find. I love having another TSX and the reliability, handling, and quality puts the ILX to shame. Having said all that the ILX was a fantastic car, and I do miss certain things, such as the push start, and peppy engine. I would still highly recommend it to anyone in the market.

Safety
5 out of 5 stars
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4 out of 5 stars
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3 out of 5 stars
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5 out of 5 stars
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2 out of 5 stars
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4 out of 5 stars

smaller is better

john, 08/31/2018
2018 Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM)
11 of 12 people found this review helpful

I had been driving an Acura TL and then TLX's for the past 13 years and I enjoyed most of the features across the board. Despite the average ratings for the ILX I took it for a test drive and I liked everything about it, so I bought it. I am very pleased with the overall performance, handling, style, etc. The UBS port is very awkward to access, the bluetooth voice is poor, and the screen graphics are not so good. Also, if you are over six feet tall you will have to lower your seat otherwise your head will be hitting the roof.

Safety
5 out of 5 stars
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3 out of 5 stars
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4 out of 5 stars
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3 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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3 out of 5 stars

Some features make it a pain to own

Ken in Oregon, 02/13/2020
2019 Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM)
14 of 16 people found this review helpful

We have owned three other Acuras, all of the TL family --and '03, '07 and a 2016 TLX. This go-round we decided to downsize to the ILX. I wish we didn't. We chose to go Acura after comparing to the Honda Civic, which wasn't as nice and had a much inferior engine-transmission package. But the 2019 ILX, while nice, isn't as nice as the TLX. Seats aren't as comfortable. The memory seats don't remember me very well. Seat heaters are either on or off, no degrees of heat. The ILX drives pretty well and if you keep the revs up can even feel a little sporty. Our biggest complaint is the size of the gas tank. It's barely over 10 gallons; the TLX had 17+. Where my wife had to the fill the TLX once every 6 weeks, the ILX barely makes three.

Safety
4 out of 5 stars
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3 out of 5 stars
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3 out of 5 stars
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3 out of 5 stars
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4 out of 5 stars
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3 out of 5 stars
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4 out of 5 stars

Great value "Premium" compact sedan but not luxury

jrasero, 01/28/2021
2020 Acura ILX Premium and A-SPEC Packages 4dr Sedan (2.4L 4cyl 8AM)
5 of 5 people found this review helpful

The Acura ILX from the outside looks really good and IMO is more stylish and premium looking than an Audi A3, but as soon as you get into it you start tor realize this is based on the chintzy 9th gen Honda Civic. Now Acura has done a decent job of dressing up the 9th gen Civic, but at this point the ILX needs to be built on the next gen Civic platform in order to full compete in the luxury market. The lack of hood struts, reused cheap plastic parts from the Civic, hollow door sound, no Dynamic modes, stiff ride, and bellow average space make this car a little hard to recommend even against a current gen Civic. Well that is until you realize that this car is a terrific value which allows younger buyers or people on a budget to experience a "luxury" brand. Also, while the car doesn't throw you back into your seat since it still uses a naturally aspirated 4cyl engine, the K24 engine is rock solid in terms of reliability and the built in house 8 speed DCT shifts very quickly and always seems to be in the right gear. I recommend getting at least the Premium trim since that is where real Milano leather is used, 2 driver position memory for seats and side mirrors, passenger 4 way power seat with lumbar, automatic rearview dimming mirror, Premium audio, XM radio, HD radio, Android Auto and Apple CarPlay, Text/email alerts, 8" screen, Homelink, Blind Spot, and rear traffic alert start at and it's only $2000 more than the Base version. Now if you want to add more style and Premium feel to your ILX the A-SPEC package is a great choice but for the ILX it's mainly cosmetic touches besides the LED fog lights and the slightly wider tires. I would recommend skipping the Tech package all together since the only notable upgrades are the ELS audio which isn't noticeably better than the Premium audio and the severely outdated GPS that looks like it was ripped from a 1995 Garmin. With the 2021 version of the ILX probably being it's last year until it get refreshed or even gets axed all together you can find some terrific deals. In May 2020 we bought my wife a 2020 Acura ILX Premium A-SPEC for $26K and change while the MSRP is $31625 w/ destination. For the money the ILX is really hard to beat, yes it's not a luxury sedan that can compete with an Audi A3, Mercedes A Class, and in some ways lacks the features and ride of even the current gen Civic, but for what we paid we got a car that should last many years with a very low cost of ownership.

Safety
4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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3 out of 5 stars
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3 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars

Obsessed with my ILX

New Acura fan, 09/29/2020
2020 Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM)
10 of 12 people found this review helpful

This is my first “luxury” car. I Initially looked at the Lexus IS but it was $10,000 more and didn’t have all the standard features that my ILX did. Test drove it and it went above my expectations and I ended up taking it home. 😂😂 The only negative I can think of so far is the infotainment system which can be confusing at first.

Safety
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3 out of 5 stars

Neither here nor there

LawyerDave, 04/11/2020
2020 Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM)
22 of 30 people found this review helpful

I was leasing a Mazda3 premium plus. I loved that car and was inclined to get the new redesigned one, but had some negative feelings about the Mazda dealership experience. Against my better judgement I looked at the Acura ILX. Let me just saw that this car is inferior to the 3 in virtually every respect, and in some ways vastly inferior. But first, the positives: the headlights! This car has the best headlights ever. They illuminate the road extremely well under any circumstances such that I hardly ever use my high beams. Next, the value: it's easily the cheapest "luxury"vehicle one can lease and you do get a great amount of tech for the money as long as you step up to the quite affordable premium package. Apple Carplay? Emergency braking? Lane departure warning? Sunroof? You've got it! And finally, the seats. Extremely comfortable. Everyone who sits in them makes the same observation. Now, the negatives: IT'S NOT A LUXURY CAR!!!!! Rear windows aren't automatic. Seriously? My Mazda had a vastly superior interior. It also had a vastly superior driving experience. Acura's DCT is a horrible transmission, never seeming to know which gear to be in at lower speeds. It hesitates before downshifting and flutters about annoyingly, irritating the driver and probably wasting gas. The 3 also ran circles around this car in terms of handling. The ILX does not do well in the twisties and the noises it makes and general way it behaves just does not inspire one to test its limits and push it harder. It's not completely awful but feels a lot more like a Toyota product, or maybe even an old Buick. Steering/handling are vague. Last but not least, the heating system: the weakest I have experienced in any vehicle, period. Unacceptably bad. I will leave it at that. One may wonder why I got this car given the above. It came down to price. Truthfully, I am paying less to lease it than I paid for the Mazda. And it is very cute looking. People tell me that all the time.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
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2 out of 5 stars
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3 out of 5 stars
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2 out of 5 stars

Luxury, AFRAID NOT, but it'll work for awhile

Tiss Uuu, 07/03/2020
2020 Acura ILX Premium and A-SPEC Packages 4dr Sedan (2.4L 4cyl 8AM)
12 of 16 people found this review helpful

After owning it for 2 weeks my opinion is it looks great, engine has plenty of pep, steering is effortless but the road feel is distant. LED Lights are bright plus it has many of the safety collision warning features.. As for the build quality my impression is it's poor. Hood uses a metal rod for support, no shock/stay hood lift. Floor mats are very poor quality, Walmart's cheapies at least have rubber backing. There's NO SPARE TIRE! Instead they give you a small air compressor. NO jack or lug wrench but it has wheel locks. So when your sidewall blows or your flat has a hole bigger than a finish nail ensure you have someone who can bring you a new tire! Or be smart remove the foam parts holder where the spare goes and buy a temporary spare and scissor w/lug wrench and put it in it's place. I'm original owner of a 2003 CL-S 6cyl v-tech 6spd manual which is a much sounder and more exhilarating to drive which I'm keeping for fun.

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4 out of 5 stars
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1 out of 5 stars
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5 out of 5 stars

Acura ILX 2018 MAJOR ISSUES

Nicole, 12/04/2018
2018 Acura ILX 4dr Sedan (2.4L 4cyl 8AM)
11 of 17 people found this review helpful

This is my third ILX because I LOVE this car, everything about it including the price was on point. However, I recently leased a 2018 and since day one I have had problems. Second day I had it, the car stalled in the middle of end of day traffic. Come to find out that there are problems with the fuel gauge and electrical panel on the 2018 ILX that I was unaware of. Currently, I have to fill my tank every 200 miles until the part comes in. It's been over a month and a half, and I am still waiting for the part to come in to fix this issue. My car has stalled 3-4 times, hasn't started on several occasions, and frankly I am not happy. Maybe its the way I am being pushed to the side, and Acura dealership hasn't even offered a loaner or to replace the car, but this is BS.

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3 out of 5 stars
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3 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars

DON’T BUY ACURA ILX!

Anna, 04/09/2021
2020 Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM)
17 of 28 people found this review helpful

I know it’s a huge review but please read it before you make a decision to buy Acura ILX! Maybe it will help you to change your mind! Since the moment I bought a brand new Acura ILX 2020 as a pleasure car in July 2020, I have already visited Dealership 10 times.  The main issue (starting from 3500 miles) –is a very loud and permanent clunking noise that coming from the front side of the vehicle so you can feel it in the floor when tapping the gas while cruising and from the passenger’s side and also hesitation while driving. To solve the issues, the dealership made a decision to replace the right axel (twice) and the intermediate shaft.They unsuccessfully tried to resolve the issue with the noise two times. When I came back with the same problem the 3rd time, they told me that the noise is actually a normal characteristic. When I tried to look for a help in the other dealerships, I had received the same answer.Except my 6th time (Acura of Peabody)- the mechanic with more than 20 years of experience at Acura, who did a joint test drive, told me that the main reason of the noise could be transmission problem (defect) and that, possibly, there is a transmission replacement required. But after couple days of working with my car, the representative got back to me with the answer that the car is acting normal. I have a camera in my car that recording 24/7, and the moment where the mechanic mentioned the transmission defect was recorded.  But when I came home and check my recordings, I found out that that particular piece is missing. I have never had any issues with my camera before! Unfortunately, nobody from the dealership was able to explain me how that happened. To my great luck, I forgot to switch my clock to winter time, and because of that I HAVE that part of video! I decided not to give up and made an appointment with the engineer at Prime Acura. I requested a joint test drive with him, but at the dealership they told me that this is impossible because of the COVID-19. It was weird to me, because they allowed joint test drives with the mechanics but not with the engineers. When I realized that nobody at Prime Acura wants to help me, I went to the independent licensed mechanics who confirmed that the problem exists –“there are hesitation during acceleration and thumping noise during up shifts, problem is indicated as internal transmission or TCM programming issue”. It was the same words that the mechanic at Acura said to me before they changed their minds. In February my battery died (Brand new car!). The mechanic performed the test and told me that the battery died because it was defected. They replaced the battery, but 3 weeks later I found out that my camera was not recording in the parking mode, although it wasn’t before the battery was replaced.I came back to Prime Acura to ask what battery they installed, because before the replacement there were no issues with the camera whatsoever. The answer that I received was the power capacity of the battery is small and the camera is too heavy for it. When I asked them why it never happened to my old battery they just tried to avoid to answer the question and only repeated that the battery is too small. I tried to look up the problem and found a few articles about the camera, stating that the camera can’t kill the battery and can’t cause any damage.I sent those to the Prime Acura rep.I just wanted to get reasonable answers on my questions but instead I received very rude email from him where he says that HE DOESN’T WANT to continue the conversation! Bottom line, I haven’t seen worse customer service that was provided by Prime Acura.They haven’t fixed my problem, they haven’t shown any desire to help or at least sympathy and respect towards me as the client. I DO NOT RECOMMEND to buy ACURA ILX! This 26k purchase only gave me a huge headache and a lot of stress, humiliation and prejudice of my customer and human rights.The actual quality doesn’t comply with stated, car warranty is nothing but a joke and the “premium class” is just a dial tone.

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4 out of 5 stars

Love my car - Hate the missing spare tire

PJD, 12/02/2020
2020 Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM)
2 of 2 people found this review helpful

Love my car. Runs great. I just hate that it doesn't come with a spare tire. And to make it worse, a full size spare doesn't fit in the trunk. The least Acura could do is give you space for a full size tire to be stored.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

I get it

Jason C., 11/23/2020
2020 Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM)
3 of 4 people found this review helpful

I just bought a 2020 ILX and love the thing. I saw all the negative criticism but car critics look at the differently from the daily driver. While looking at owner reviews it was night and day, test driving it was awesome and I love the car. I had a Mazda before this and the main difference would be the screen was larger in that and it didn't have a CD player but to be honest.....I don't care. Love the Acura.

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5 out of 5 stars

Great car for city and occasional distance driving

ERH, 01/24/2021
2020 Acura ILX Premium Package 4dr Sedan (2.4L 4cyl 8AM)
3 of 4 people found this review helpful

I have owned several Acuras, but this time I was in the market for a town car. Compared to the Civic, the Sonata, the Camry, the Jetta, the Elantra, Mazda 3, etc. this car outperforms, out values, out comforts, is economical, and of course the Acura/Honda reliability and Acura service and warranty make it a go to car for the purpose. I don't really see the obsession with comparing it to a BMW, an Audi or a Mercedes which are all significantly more expensive.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

LOOOVE My ILX

Lauren, 01/17/2018
2018 Acura ILX 4dr Sedan (2.4L 4cyl 8AM)
10 of 19 people found this review helpful

The ILX is simply awesome. I came from a Kia and am never looking back.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Sound system nightmare

Nancy C, 02/22/2021
2020 Acura ILX Technology and A-SPEC Packages 4dr Sedan (2.4L 4cyl 8AM)
3 of 5 people found this review helpful

If you listen to your music through Bluetooth, you won’t be able to with this car. Absolutely horrid vibration. Sounds like I have the bass turned up all the way and all I hear is noise. I took it to dealership. They said they can put some foam around the speakers. Said it would help but still wouldn’t be great sound. I’ve had an Acura before and never had this problem. I traded in my Lexus and it had a wonderful sound system. Dealership said it was because Acura used plastic parts around speakers. Since I listen to music in my car all the time, this is a huge disappointment! I’m so sorry I bought this car. And I’m stuck with it! Why is no one else talking about this?

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Shaky car

ZA, 07/30/2020
2020 Acura ILX Premium and A-SPEC Packages 4dr Sedan (2.4L 4cyl 8AM)
10 of 22 people found this review helpful

Acura ILX is a beautiful car. The driving experience is not . It shakes when you drive over 60 mph. I would not recommend buying this car unless you don’t drive on highways .

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Excellent

Danene , 03/21/2020
2020 Acura ILX Premium and A-SPEC Packages 4dr Sedan (2.4L 4cyl 8AM)
5 of 11 people found this review helpful

We are very happy with our new car ! Drives well responsive, sharp looking inside and out lots of features . Highly recommend.

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5 out of 5 stars

Love our new car

Christy, 03/02/2023
2019 Acura ILX Technology and A-SPEC Packages 4dr Sedan (2.4L 4cyl 8AM)
1 of 2 people found this review helpful

Excellent customer service! Great quality for the price.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Awesome car!!!

Mike B, 11/23/2020
2020 Acura ILX Premium and A-SPEC Packages 4dr Sedan (2.4L 4cyl 8AM)
1 of 3 people found this review helpful

A spec premium in white. Very sharp looking. Drives great. Use the recommended premium gas. It definitely makes a difference.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

ILX GREAT CAR

Ernesto , 03/08/2020
updated 03/25/2024
2020 Acura ILX Premium and A-SPEC Packages 4dr Sedan (2.4L 4cyl 8AM)
2 of 11 people found this review helpful

I would recommend Edmonds.com to get the best price There is an issue with the 2020 ILX The door lock can be easily opened with a screwdriver. My ILX has been broken in twice and the door lock is damage as a result. The repair is very costly. Acura is aware of this issue with the lock defect as the Acura dealership where I took my ILX to be repaired had advised me that this was a known issue with the ILX. when I contacted ACURA the mamanufacturer to ask him about this issue, they were pretty much indifferent and did not seem to care.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Don’t buy not worth it

Lyn, 04/21/2020
2018 Acura ILX Special Edition 4dr Sedan (2.4L 4cyl 8AM)
2 of 19 people found this review helpful

I own this car and I really regret it,the features on a civil has way more technology and way advanced, then this ilx!! The seat are not even manual on the passenger! It’s doesn’t have push start remote like civil or has navigation even the back up cam don’t have a beep sounds! It’s very very low grade then a Honda civil! Really not worth the price and quality!!

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

The 2019 ILX standard model is not as good as wan

Fabian, 11/01/2019
2019 Acura ILX 4dr Sedan (2.4L 4cyl 8AM)
2 of 27 people found this review helpful

The standard ILX does not come with navigation system. The trunk size is very small.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Acura ilx a-spec

Justin408, 01/26/2023
2019 Acura ILX Premium and A-SPEC Packages 4dr Sedan (2.4L 4cyl 8AM)
0 of 2 people found this review helpful

I like this car a lot. It is very comfortable and stable in freeway. I enjoy driving. It look very nice interior and exterior.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

My dream car!!!

Chertz, 05/20/2021
2018 Acura ILX 4dr Sedan (2.4L 4cyl 8AM)
0 of 4 people found this review helpful

Found my dream car and I’m in love.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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