Used 2016 Volkswagen Jetta Hybrid Consumer Reviews
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Just an okay car.
Car seems to run fine. I've had it for three years. I didn't realize my front driver side heated seat was broken since purchase until I was randomly a passenger in my own car. (I would turn it on thinking it was doing something when it wasn't). I asked Volkswagen to fix it, and they declined, saying my warranty was expired by 5,000 miles. Seeing as their price to fix it was over 600 dollars, I guess I'm going to live with a broken heated seat. Even though the car itself is acceptable, the company's lack of concern for my issue left me sour and I won't be returning to Volkswagen for future purchases or vehicle service.
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