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2023 Toyota Sienna Consumer Reviews

3.7 out of 5 stars
39 reviews
MSRP Starting at
$36,135

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We have a limited number of reviews for the 2023 Sienna, so we've included reviews for other years of the Sienna since its last redesign.

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Pros
Cons
2 out of 5 stars

Poor quality - terrible front seats

Drew, 09/09/2022
2022 Toyota Sienna XLE 7-Passenger 4dr Minivan (2.5L 4cyl gas/electric hybrid CVT)
28 of 30 people found this review helpful

What I like - the MPG, we get 32 MPG with zero attempt to drive it like a hybrid. What I don’t like - poor build quality and the front seats. The carpet on the passenger sunder the front center dash has pulled away from the plastic trim, the dealer “glued” it back in place, but it came out again. I suspect it was cut wrong or installed incorrectly at the factory. It makes me feel like I am driving a 30 year old Dodge Grand Caravan. Also, the weather stripping around the back hatch was not installed correctly and came out with the slightest touch. Dealer replaced it, hopefully it was done correctly. The front passenger seat cannot be raised up and down, it has two adjustments - forward/back and adjust the seat back. It is almost like having to sit in the 3rd row. The driver’s seat goes up and down. Overall the seats are not comfortable for long drives. I do not recommend.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Fuel gauge problems

Previous Pacifica owner, 09/05/2022
2022 Toyota Sienna Platinum 7-Passenger 4dr Minivan AWD (2.5L 4cyl gas/electric hybrid CVT)
29 of 32 people found this review helpful

I had driven an XLE model, which I wouldn't entertain in a million years. To have basic vinyl seats in a car and give them a fancy name is ridiculous in this day and age. But it drove okay and felt comfortable enough. So we waited (and waited!) until a Platinum became available with leather seats. We wanted the cooled seats as. well as heated seats. And a heated steering wheel. And here's the first complaint - why isn't the steering wheel heated all the way round? It's only heated at the 9-3 position, and it's a nerve calling it heated. Lightly warm should be the description. Compared to my Tahoe, which I had to turn off it got so hot. But small potatoes. I just can't get comfortable in the driver's seat. The right bolster digs into my back, and I'm not built like Oliver Hardy. Why didn't Toyota make the passenger seat 8-way adjustable like the driver's seat? My wife sits up too high and doesn't feel comfortable in it. Again, first world problems. However - and here comes the big one! - the fuel gauge isn't working properly. Right from the minute I drove it off the lot. I thought I was getting great gas mileage because the fuel gauge wasn't moving. Then one day we got in and the needle had dropped down to half a tank. Okay, that's strange, I thought. Filled it up. It did it again. And again. Then the miles to empty reading would be all over the place - I would drive 40 miles and the DTE would drop by 160 miles. One day, the car said it had 3/4 of a tank. I was running the car because it was hot outside, and cleaning the top of the steering wheel housing, when I saw the needle drop from 3/4 down to 1/4, right before my eyes. The car had been running for five minutes. It did it again after I started the car remotely (note to Toyota - why have the car turn off when we open the door? Keep it running!) I took it in to a dealership and they said they had reflashed something. It didn't work. I took it back again, and this time they checked for codes! And asked if a tech could take it on a fmaily road trip for Memorial Day, still around 150 miles on it to see how it acts. No! If I want sticky little finger ,arks all over my backseats and have a dog puke in the car, I can manage that all by myself, thanks. They marked on the service sheet I declined a road test! No, I declined to have the interior of my car wrecked by possible rowdy kids. That's what rental cars are for. The fuel gauge did the same thing again. I took it back to the dealer where I bought it, a lot further away. They couldn't fix it but told me to bring it back and they'd get Toyota tech involved. They would drop the gas tank and take things apart to try to fix the issue. They had it one day and I got the call to pick it up. Toyota told them to reset the system, because Toyota knows this is an issue on the Sienna Hybrid! Google how a fuel gauge is reset. If some of the ways is the same as Toyota reset mine, they should be ashamed. This car should never have left the factory with a broken fuel gauge, and I also paid over sticker for this car as we wanted to keep it for a while. Not now. We go out with the car and are expecting the needle to drop like a stone. We were going to do a road trip in this car, but not now. We don't want to be stranded. Nice car but not worth the money. It's only saving race is, the dogs can get in easily. Maybe they'll write a better review. ** I should say this is the 2022 model, not the '21.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

A/C & Power Door Issues. Loud. Bad Rear Camera.

BusyTampaMommy , 08/20/2022
2022 Toyota Sienna XLE 7-Passenger 4dr Minivan (2.5L 4cyl gas/electric hybrid CVT)
32 of 36 people found this review helpful

I had been wanting a 2022 Sienna for several months and finally got one, but I've been disappointed with it. My 2013 Venza had better features. The 2022 Sienna isn't worth the price tag. The rear view camera is very poor quality. The audio system screen and controls are terrible and unintuitive. The a/c and engine are extremely loud. The middle air vents blow hot when they should blow cold. The trunk seats do not lay flat. The sliding door crushed my child one day when both she and I had pushed the button to open it (obviously, not realizing we both did). It did not recognize her tiny body was there and closed on her, crushing her leg. I had to pry it open! The list goes on and on... Word to the wise, check a Sienna community chat site before buying one, so you know what you're getting into (I did not). If I could go back in time, I would not have bought it.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Literally wouldn’t know!!!

Ashley, 02/19/2022
2022 Toyota Sienna Limited 7-Passenger 4dr Minivan AWD (2.5L 4cyl gas/electric hybrid CVT)
92 of 107 people found this review helpful

Purchased new. At 960 miles dashboard kept lighting up that several sensors were unavailable. Toyota said my undercarriage was dirty and sensors are sensitive - but they replaced. Couldn’t drive more than 10 minutes in anything other than pristine weather or the sensors shut off (currently in a 2021 Sienna rental and can confirm that this hasn’t happened ONCE so it’s the specific car not the model. At 5k miles car needed to be jumped everyday for 4 days. Toyota couldn’t figure out the problem after being there for 6 hours and sent me home ‘to give them a call if I have to get it jumped again.’ While I was there I asked for assistance with syncing the app to my phone (for remote start/locking features) and to show me how to work the tv. Three people tried to figure it out before leaving it at ‘let them look into it and get back to me.’ Next day car wouldn’t even take a jump and had to be towed in. Day 13 in the shop and they can’t figure out what is going on, and unfortunately because there ‘isn’t a tangible issue found’ they are at the mercy of waiting for Toyota to come up with a resolution. Toyota tells the dealer they need to find the problem. Vicious cycle with no resolution or end in sight for us, no one taking responsibility. Can’t order a new one because ‘everyone is at the mercy of whatever Toyota sends them.’ Such a mess, we are heartbroken after spending the time, energy, and money to purchase a new van.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Worst of the Big 3 Minivans!

JBF, 08/31/2022
2022 Toyota Sienna XLE 7-Passenger 4dr Minivan (2.5L 4cyl gas/electric hybrid CVT)
50 of 58 people found this review helpful

In the past 4 months I have driven round trip from Chicago to Columbus in a 2022 Honda Odyssey, 2022 Chrysler Pacifica, and most recently, 2022 Toyota Sienna. The Honda and Chrysler were very impressive for what they are (my daily drivers are a Mercedes and Porsche). The Toyota was incredibly terrible by comparison. The hybrid engine is not only overmatched, it sounds like a lawn mower. My wife thought it was missing a muffler the van is so loud. The only area where the Sienna excels is its radar cruise control, far and away the best of the 3. But the second row seats don't collapse into the floor like the Chrysler nor remove like the Honda, greatly reducing usability as a hauler. The seats in the Chrysler and Honda are more comfortable for long rides, and the ride and handling are far better. In addition, the Toyota's telematics are at least one, if not two generations behind. It takes forever to get Apple CarPlay to start; with the other two it is instantaneous (and the Chrysler is even wireless). I can see no reason to even consider this van when there are two far better choices. But if you're looking for an 8 passenger Lawn Boy this is your van!

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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