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Average Consumer Rating 137 Total Reviews
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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
It's true Virginia, 5 stars are a myth
By leopold on
Vehicle
1998 Jeep Grand Cherokee Laredo 4dr SUV 4WD
Review
Dealership incompetence and arrogance made a bad braking situation into a safety nightmare -with unpredictable failure of braking power twice narrowly escaping hitting a pedestrian. All the while over 9 months dealership claimed an inability to duplicate problem. The customer is stupid-- stupid. Finally the chip assembly for ABS was grudgingly replaced and problem resolved. Vehicle was essentially out of service for over 9 months due to fear of killing someone. This - from a five star dealer! Three years later I'm still furious at the lousy treatment.
Favorite Features
Visual perspective from front seat makes touring -a la secondary roads very pleasurable at lower speeds,along with easy access step in height.
Suggested Improvements
Eliminate loud rear gear train whine at speeeds above 60 mph. Improve fit and finish, especially poor paintwork. It's all old hat -- from Icon to court jester due to lousy quality. Now time to replace.. Hello Japanese!!!
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