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Used 2020 Volvo XC40 Consumer Reviews

4.1 out of 5 stars
63 reviews
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We have a limited number of reviews for the 2020 XC40, so we've included reviews for other years of the XC40 since its last redesign.

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Pros
Cons
4 out of 5 stars

An awesome compact SUV part 1

Raoul Watson, 01/11/2019
2019 Volvo XC40 T5 R-Design 4dr SUV AWD (2.0L 4cyl Turbo 8A)
87 of 88 people found this review helpful

This is the first Volvo I have ever owned in my life, my previous car was a 2015 Chevy Impala (see my review on the Impala). I always wanted a Volvo but always was apprehensive due to design and reliability reports from owners. The 2019 XC 40 however, seems to be a very solid crossover/SUV border lining a luxurious car. 1. Appearance: The 2019 Volvo XC 40 is a very handsome looking compact SUV. It is the smallest version of the Volvo SUV and it seems a good crossover for "SUV beginners" like me. I like the fact that it is not too tall which would make entry a challenge. Everything on the outside points to a very well thought off design. I was a little surprised that the placement of the side mirror on the side door is not a little bit further to the front. Because of this further back placement, when the driver looks at the side view mirror, there is a gap between the vehicle body and the mirror, which to me is a little annoying and takes a little getting used to. 2. Performance: The 2.0 liter turbocharged four cylinder 248-hp engine, 8 speed auto transmission is impressive. Just a little push on the gas and it goes from zero to sixty in about 7 seconds. The handling is nimble and almost sporty. The powertrain is quick and responsive but it has an annoying start and stop system. As with most newer cars, when you stop, the XC 40 idles the engine completely down to a point that the engine is shut off. This system would cause an abrupt jerking when restarting. The SUV would lurch forward when starting up from a stop light. It takes a while getting used to but I found out that it is better to release the brakes and wait two second before applying acceleration to avoid the lurching. 3. Safety: The XC 40 is loaded with the safety features found in luxury cars and as always, Volvo is synonymous with safety. ABS, traction, and stability control comes standard along with Volvo's City Safety package. This includes automatic emergency braking along with sensors to detect other vehicles, pedestrians, bicyclists, and other city perils in the vehicle’s path. It includes adaptive cruise control; forward collision warning; lane departure warning; blind spot warning (on the side mirrors); and rear cross-traffic alert making it the most complete crash avoidance system you can get. The optional Pilot Assist / driver assistance system is impressive. I tested it one evening and found that the system has good judgement identifying lane markings and responding to vehicles surrounding us. As a pilot I am not a stranger in trusting an "autopilot" system but with a car, because of the visualization interpretation, I would not be very comfortable trusting it 100%. For example, in NY the presence of highway construction means lanes are repainted so multiple crossing lanes would just confuse the pilot assist. So I would use it only on long distance good quality highways. The adaptive cruise control is convenient. It slows the vehicle during traffic slowdowns, and even stop the car to resume progress all on its own. With the addition of daylight running light of beautiful LEDs, all these safety features will give you a handsome insurance discount. 4. Ergonomics: In this department Volvo did not fare very well in my opinion. The human interface of the controls of this car is not always logical. For starters, the gear/transmission shifter it's horrible. It requires a two-step action. For example, to engage reverse or drive, one must move the gear selector twice; one to the back, then in the appropriate direction to select drive or reverse. This is extremely annoying during parking maneuvers and is very frustrating. Of course the argument could be that I should use the automated parking assistance but the shifter is just very unnatural for drivers. While you can operate almost every control from the steering wheel and the voice recognition is a nice addition, the central control screen is extremely convoluted and requires a high degree of learning curve. Coming from Volvo, particularly because it sees itself as a safety brand, the central control screen is just unsafe because it is almost impossible to operate safely while driving. There are too many unintuitive multiple taps, swipes and scrolls necessary to navigate the system. In addition, the system is awfully slow to respond. For example, changing a driver profile can take over a minute to load. If there are two things requiring a redesign, it would be the shifter and the control screen. The goal obviously should be to reduce the distraction and the precious seconds’ loss with eyes off the road to do basic functions as changing cabin temperature and audio source. --see continuation on part 2 (5. Interior and Comfort, 6. Technology)

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Great car just - first year issues

Smitty8, 10/23/2018
2019 Volvo XC40 T5 R-Design 4dr SUV AWD (2.0L 4cyl Turbo 8A)
114 of 117 people found this review helpful

I love my new XC40 Rdesign- great looking car- great performance- comfortable- just in the shop too much. Picked mine up April 7- has been back to dealer 2 times making appt for 3rd visit- all software hardware issues with safety features- my issue is with ABS and Electronic Stability control- both go off and on everytime it is driven. Each time I take it to the dealership they fix the problem, 2 weeks later it pops up again- It's unfortunate- have purchased 8 brand new vehicles- Infiniti's Nissan's, Volkswagon- never had these issues- only regular maintenance- I really like the car- but it is a hassle and big inconvenience for a $45K vehicle- if the trend continues will probably be my last volvo-

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

All around greatness (former GTI owner)

Tom E, 09/09/2019
2020 Volvo XC40 T5 R-Design 4dr SUV AWD (2.0L 4cyl Turbo 8A)
127 of 132 people found this review helpful

We’ve owned our fair share of cars (Jeep Grand Cherokee, VW GTI and Sportwagen, BMW 3 series and more) but this one takes the cake. Our Jeep was 11 yrs old and it was time to replace it. We liked the XC90, but felt a little guilty about it since we live in the city and didn’t really need all that space 99% of the time. If we did, it would be for a long road trip and then we wouldn’t want that mileage on our car anyway. The XC60 was nice, but we really clicked with the XC40 because unlike other companies, the XC40 doesn’t feel any less nice than the 60, just more compact. It doesn’t have as many features, but it wasn’t anything we needed. Driving - It drives more like a GTI (very sporty) but a lot less bumpy. Roads in Brooklyn can be really beat up. Initially when we saw a pothole, we’d cringe waiting for the bump to jostle us (as it did in the GTI) but it feels somehow very smooth and still stiff and connected to the road. We got the Polestar too and it just adds a little more sportiness without sacrifice and with the additional torque in the mid-range. We really love it, more so than the 3 series even, and my wife and I are now constantly arguing who’s turn it is to drive. Safety - All cars are not created equal and the safety in this car is incredible. You have to realize that Volvo prioritizes safety beyond requirements and other manufacturers, and if you research it you’ll see that they do not skimp on anything. In government crash testing, the front passenger is not treated to the same scrutiny as the driver, but Volvo ensures it is as safe as can be. City safety is also incredible and with bikers, pedestrians, cabs, etc. it really gives us a piece of mind. Technology - Volvo uses a tablet-like setup. I do wish it had a few more physical buttons for the climate control. However, despite the learning curve, we found the infotainment to be relatively easy to use after a few days. After that initial learning curve, you realize that you have an ability to really customize a lot and we really like it. I rated it 4 stars because of that initial learning curve, but it’s not far off from being great. Features - First thing you notice is that Volvo put thought into everything from the materials, to storage and the designs. Feels like a much more expensive car. The panoramic moonroof, the materials, seat cushion extensions, 8 way front seats (both!) and lighting options are just scratching the surface. I also love that with the two keys we use, the car knows when it’s me or my wife and remembers our preferences for the seat, mirrors, and more. Comfort - The front seats are great and the seat cushion extension is great for my 6’ 2” frame. The backseat is good, but it is a small car and that’s probably where I find it a little lacking as it is a fixed seat and a little short for someone 6’2” (then again, I’m rarely in the back). I really wish you could move or recline the seat. Not a deal breaker, but would be nice. The look - We love the R-design look for its sporty yet elegant look. The 19” wheels look fantastic and the gray with blue tinge exterior (new color) against the black top make it eye-catching against the boring crowd. People always stare at it and the first time we parked it after the dealership someone made a comment about it being a beautiful car. It’s definitely a head turner. On the inside, I do wish we could opt for lighter cabin materials, which you cannot do in the R-design, but we overlook it because of the huge moonroof, great seats and plenty of light in the spacious cabin. Overall - We’d highly recommend this car if you’re looking for something practical and sporty with great features, storage and the right amount of luxury. The price can tick up quickly, but nothing else checks almost all the boxes in such a wonderful package that gets you excited to drive it every time while knowing you’re safe. We’re very happy.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Incredible sporty SUV

Anna, 04/06/2018
2019 Volvo XC40 T5 R-Design 4dr SUV AWD (2.0L 4cyl Turbo 8A)
130 of 136 people found this review helpful

Volvo really thought of everything for this car. Ladies -- sick of your purse flying around on the passenger's side while you drive? No worries, there's a hook for that, and more shopping bag hooks in the cargo area to keep bags from rolling around with their contents. The car is nearly silent on your average road. Just the slight hum of acceleration, but there is remarkably little wind or road noise, even on the bumpiest, loudest roads. In fact, people I talk to on the phone joke that they know exactly when I'm maneuvering the car because they can hear things that are normally hidden by the white noise of the engine and road. We found the infotainment system to be very logically designed. It functions very similarly to a smartphone. In fact, the settings quick access buttons on the touchscreen feel very reminiscent of the android pull-down settings menu. After a week, using it feels very natural. My one gripe is that I wish the 360 camera were easier to access quickly. It will appear automatically when it senses I'm parking between two cars, but when I'm pulling into my very tight garage or straight into a parking spot, I have to manually pull it up. Not a big deal -- just takes 2 seconds, but hopefully there will be a shortcut option on future iterations. Auto-park is wonderfully helpful for tight spaces. The upgraded sound system is excellent -- coming from an audiophile. The self-driving features are wonderful for the highway and really serve to reduce fatigue by keeping you in the lane and following the car in front of you at a given distance. We really enjoy the highly customizable driver profiles that can both be programmed to a specific key and overridden through the settings menu. One thing that I found slightly annoying in city traffic was that by default, the auto parking brake enabled at every full stop. This results in a bit of a "jerking" when you press the gas pedal, as the brake un-engages and the engine re-starts. I disabled the feature and it doesn't bother me anymore. However, I can certainly see how this feature would be useful for hilly areas where you don't want to roll forward or backwards if you lighten up on the brakes. The back seat has more room than any other car in this class that we test drove. It feels more like a mid-sized SUV in terms of space and seat elevation. After reading a ton of reviews online, I have to say that most reviewers' gripes about this car are really non-issues in the long-run. We specifically looked out for all of the things that were identified as possible cons and haven't actually been able to identify many of them as real cons since we've been driving the car regularly. Bottom line: It's a really solid, well-designed car that's a lot of fun to drive and handle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Brilliant small SUV, perfect if a few tweaks

Rebecca Caldwell, 07/18/2018
updated 01/21/2021
2019 Volvo XC40 T5 R-Design 4dr SUV AWD (2.0L 4cyl Turbo 8A)
95 of 99 people found this review helpful

January 2021: 3 years and I still love this little car. In fact, I love it so much that I am upgrading to the new XC40 Recharge in March and can't wait. I can't say enough how fun this little SUV is. July 2020: still in love with the xc40. Lease is up next year and already reserved my electric version of the xc40. January 2020: still in love with this car. No new concerns or issues. Update July 2019: 1 year later and I still love my Volvo. The issues I listed a year ago, while not big issues, remain (except the moonroof screen issue... Volvo was able to correct the problem) and I would love to see them resolved in the next model. Nothing I have found would prevent me from either keeping the model I have or buying the next model. I am an absolute convert to the Volvo brand with this little SUV. I have owned Toyotas, Hondas, Fords, Subarus and Chevy's (this is my first Volvo but my 19th vehicle). This is BY FAR my favorite. Let me qualify my review by saying I have no kids and rarely take passengers other than a couple large dogs so wanted an AWD SUV that was compact but did not lack any of the larger SUV perks and got good gas mileage while still having get-up-and-go. This is the only SUV I found that gives you the same options as the larger SUVs (I'm a gadget snob) while still giving you a decent size engine to get you there as quick as you want with good gas mileage (for an SUV). This does every bit of what I was looking for and does it in still. It is truly a fun car to drive and am so happy I got it. The pros FAR FAR FAR FAR outweigh any of the petty first-world issues I have come across, most of which are to be expected on a first-model year vehicle. The only issues I can find are as follows: CELL PHONE CHARGING: 1) The wireless charger is pretty useless as there is no ventilation in the compartment so it overheats within minutes, 2) with a larger phone (I have a Note 8) you cannot wirelessly charge the phone and use Android Auto (which requires you to use a cable) as there isn't enough physical space, 3) the port to use Android Auto is not fast charging so if you cannot use the wireless charger while using Android Auto, you essentially cannot charge your phone, 4) the only fast charging port in the vehicle is the USB-C facing the rear seats in the center console; LANE KEEP: 1) I find myself "fighting" the lane keep assistant as it picks up cracks in the road and is a bit hyper-sensitive at times, even set on the lowest/mildest setting; PANORAMIC MOONROOF: 1) uses a multi-function button that can be overly sensitive and opens things you didn't intend, 2) the screen doesn't always close completely, which may be in part due to the multi-function button trying to open the vent end of the moonroof; DRIVING MODE SETTINGS: 1) The XC40 allows you to set and save individual driving settings (everything from seats to display appearances and driving preferences) and recognizes the driver by the key fob used but, even with this, you still have to change the driving mode setting every time you get in the car (eco mode, performance, etc) - you would think you could make that a default setting with the others; and, finally A/C: 1) other manufacturers have vehicles that do not start air blowing from vents until the air coming out is cool (for A/C) or warm (for heat) but Volvo does not do this so went you turn on the A/C you get outside temp air until the system blows it through and gets to the cool/warm air. OVERALL IMPRESSION: I love this SUV and with a few minor tweaks think it could be the perfect car. I look forward to seeing the coming model years and the perfection that is sure to come. UPDATE January 2019: After driving the xc40 for 8 months I can say I like it as much or more than when I wrote this. The minor issues still should be improved in future models but it doesn't change my love for this fun and exciting little suv. Can't wait to see this model with the little bugs worked out!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Still love my little XC40 T5

Pam, 10/18/2018
2019 Volvo XC40 T5 Momentum 4dr SUV AWD (2.0L 4cyl Turbo 8A)
73 of 76 people found this review helpful

The body style was what caught my eye initially and had seen it for the first time on a commercial of all things. Looked at other brands (Toyota, Honda, Subaru) before deciding I would at least like to see the XC40 in person. Once I test drove it, I was in love. It feels good driving it. I like a boxier body type but this is a little boxy with a punch of style. I've had mine now for 3 months and not one issue. I feel it has very good visibility and love the blind spot monitoring. The back up camera is good quality. Very good acceleration, shifts smoothly, more than enough power (no issues if I have to punch it) and good storage for the size of the vehicle. I wasn't after another Highlander so this was a good size for my needs. So far, I'm averaging 28.5 mpg. The console tablet I feel was very easy to get used to and use and I'm not the most tech savvy person. The interior is sleek and simple, and I mean simple in a VERY positive way....it is not busy. The LED lights are wonderful at night. I am not a younger driver but do not feel the T5 is not too youthful nor do I feel it is an "older person's" looking SUV. I feel it has a style of it's own and has a classy, fresh look. I did not opt for navigation so I cannot speak to this. The ride is very comfortable. I did not purchase the higher end XC40 but feel I have many, many, options that most brands would not offer unless you went with the top of the trim level line. Mine is black and a solid color. Cabin noise is minimal for a 4 cylinder unlike some other brands I test drove. Takes turns well and seems to hug the curves strongly. For what this vehicle was designed for, I feel it meets the goal very well. Very pleased with my purchase!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Excellent SUV for the price and safety

Grayhawk, 08/17/2019
2020 Volvo XC40 T5 Inscription 4dr SUV AWD (2.0L 4cyl Turbo 8A)
61 of 64 people found this review helpful

We purchased our 2019 Volvo XC40 through the overseas delivery program that Volvo offers. A fantastic program you should explore but that is not part of this review. We drove the car 3000 miles in Sweden and Norway during our trip and are now waiting for the car to be delivered to our dealer in Colorado. During those 3000 miles, the car functioned perfectly. All systems no problems. The car is reasonably quiet. Very responsive. Interior appointments are luxury level in my view since I am moving up from a Subaru Forester 2014, and the little touches to details are excellent. The bag hug on the glove box, the many little cubbies, the drawer under the driver's seat, the trash basket in the center armrest is the best. Storage behind the back seat is smaller than in the Subaru but very adequate. The way the area is configured in our model is perfect. There are several configuration options and you need to look at Volvo's site to check it out. You will love it. We got over 30 miles to the gallon (US) of gas and that was fine for me. Seats are very comfortable both front and back. The computer is similar to the one in Tesla in terms of the screen and a computer like operation style. Once I adjusted I started to get more comfortable with it. The safety features are numerous and I still need to learn more but the parking assist, the highway driving assistant, and the 360-degree camera are super. We are very pleased with the car and it is certainly a major upgrade from our Subaru which we also enjoyed.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Great Car, But Could Be Better

Harley512, 12/30/2019
updated 11/23/2020
2020 Volvo XC40 T5 Inscription 4dr SUV AWD (2.0L 4cyl Turbo 8A)
77 of 82 people found this review helpful

I am happy with the XC40 is purchased a month ago, but there are a couple of things I dislike. As background, I traded in a five year old XC60. I was looking for something with all the safety features and tech, a little smaller, with better gas mileage, and the XC40 fit the bill. The car is zippy and I recently got 27 mpg in the city. The touchscreen interface is easy to learn, and has some cute features available. The drive is smooth overall. The automatic breaking when you back up in crowded parking lots really works well (ha!) and I've always loved the parking assist sensors, rain sensors, BLIS, etc. on the Volvos. The front is small, but the center console, dashboard and steering wheel are positioned for room to stretch a little bit, which is nice. One of the things I dislike about XC40 is the blind spots in the rear of the vehicle. The third pillar is too wide and it's unsettling not being able to see cars approaching, even with the BLIS engaged and mirrors set correctly. Although there are other car brands/ models that have blind spots like this, it is surprising Volvo allowed that design to pass. I am guessing it's for strong frame support, but my XC60 had virtually no blind spots so it's a real adjustment. For some reason, I didn't notice them during the test drive, otherwise I might have rethought my purchase. Additionally, despite the nifty front seat driver adjustments available, it's really hard to get comfortable in the car for more than an hour's drive. The rear seats are adequate in size for most humans, but even my kids complain about their backs hurting after awhile. Overall, a nice vehicle for city driving, but not for long commutes or trips. UPDATE - 11/22/2020 - It's been 11 months since I bought the XC40. I still really like the smooth drive of the vehicle. The mpg in the city is now about 21.5. I find that only having the temperature/AC/heat settings available through the touchscreen is super inconvenient, if not a safety hazard. The default temp preferences don't seem to save, so I find myself adjusting each trip. Additionally, the push button controls available for window defrost on/off automatically are set to max and work fast, but once activated I can't make minor adjustments to their levels unless I use the touchscreen. These adjustments take too much attention if I am driving.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

After 7 months

Older dude, 07/10/2019
2020 Volvo XC40 T5 Momentum 4dr SUV AWD (2.0L 4cyl Turbo 8A)
41 of 43 people found this review helpful

Extremely powerful performance from engine and transmission. Reasonable handling. Excellent ride for it size. Seats are comfortable for a 2 hour trip, we had no opportunity to take on longer jaunts. Great mileage, but with premium gas. Those who complain about fuel efficiency should realize that there is no 87 octane gasoline in Europe and although computers will let engine to work with low quality gas, it will not be efficient not as powerful as with recommended gas. The less developed point is outward visibility. Somehow car feel full of blind spots.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Former GTI, Tiguan and BMW X3 driver

Peter from Ontario, 01/08/2020
2020 Volvo XC40 T5 Momentum 4dr SUV AWD (2.0L 4cyl Turbo 8A)
39 of 41 people found this review helpful

Love the car, XC40 2020 - good power and torque (reminds me of GTI), drove it for few 10-h-driving-per-day trips - very comfortable (I am 6'1", fussy driver about comfort), good headroom and roomy for the front seats. Perfect for 2 people, with dogs or kids in the back. Left rear view/blind spot less of a problem than initially thought. Very well organized interior space, including cargo area (those practical Scandinavians...). Smooth ride and controls, compared, say, with BMW X3. Really good for winter driving (deep snow, uphill, also packed snow, ice) - winter tires: Gislaved NORD*FROST

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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