Used 2022 Volvo S60 Consumer Reviews
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Unreliability Defined
This review is describing the experience with 2021 Volvo S60 T6 AWD Inscription, having last for VIN digits 3850. The car was ordered in June of 2020 and delivered to the dealer from factory on 10/23/2020. It was equipped with all available options, including Polestar software, with out-of-door price of $57,450. The car was received from the dealer (Volvo Cars Mission Viejo) on 10/29/20, approximately 90 miles away from my residence – no San Diego dealer was actually willing to order the car using preconfigured specifications from Volvo website. The car failed at mile 28 away from the dealership – the odometer was at 34 miles. The first indication was that “signals are at fault”, immobilizing the left turn signaling. When the dealer was contacted the same afternoon, we were told that the car needs to be towed in (from 90 miles away), since one should not drive without operational signals. We never heard from them again. That was just the beginning of the S60 experience. During the next few days, we tried to contact Volvo directly, who advised us “that it is now dealership problem”. Not receiving any response from Volvo Cars Mission Viejo, we tried to schedule local (San Diego) service. We were put thru gauntlet, being berated by “why did you not buy the car from us” and “it serves you well since you did not buy the car here”. Finally, the car was taken to San Diego Volvo, by scheduling the appointment and the car loaner. The “customer adviser” did not show up at scheduled time; we were told to “wait until someone shows up”, since “he owns the appointment”. Hours later, he did show up and informed us that there is “no car loaner” – in spite of guarantee that one would wait for us. Having no choice, we left the car with the dealership overnight. The next morning, I was informed that the car is “repaired” – the claim was that the entire left-side electronic module (responsible for 360 camera and signaling) was faulty and was replaced. Attempting to collect the car the next day, we were presented with the same fault (no signal, no 360 degree camera) and were sent back on our way (sans car), forced to leave the car over the weekend. The next week, we were summoned again to collect the car. This time around, the car functioned for 3 (three) full days, resuming the same fault. It then escalated: it refused to start, at random intervals. We are now stuck with a brand-new vehicle (less than 500 miles on the odometer) and no recourse other than to hire an attorney. As far as buying this car – please pass. While it looks good on paper (which is why we bought it), it is the most unreliable vehicle I have ever had – including the garage queen Audi Q5. When it does drive, it is inferior to A4 and much, much worse than any Lexus sedan we owned (LS and GS). Any comparison with BMW 3 series (presumed competition) is just laughable – its handling is boat-like for anyone accustomed to BMW precision and stiff chassis. However, much, much worse than the vehicle is actual Volvo customer “support” – it turns out that there is no such thing in existence.
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Another great Volvo
First, I should acknowledge that I've driven Volvos, off and on, since 1985. Two years ago I replaced my Acura TLX with the S60 T6 Inscription, and also got an XC60 Momentum as our second car. I love both, and especially my S60. The technology is great, the ride is great, the car is great. I especially like that it's not like every other car on the road. It makes me fall in love with Volvo all over again.
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- B5 Momentum SedanMSRP: $25,489174 mi away
- B5 Momentum SedanMSRP: $17,9002 mi away
- B5 Momentum SedanMSRP: $25,999155 mi away
2020 S60 T6 Inscription w/polestar upgrade
I have owned my T6 for a little over a year now and my disappointment has grown the more and more I drive it. I have had multiple, nagging issues such as: Chassis vibration (even after tire swap), door seal issues, gas filler cap replacement (going on four now), sun roof shuttering (known issues), and general comfort issues. Granted most of these issues are warranty items and can be taken care of with little or no cost. But, it is the time to take the vehicle and either wait, or leave it and wait to pick it up that aggravates me. I liked the car when I originally purchased it, but as time goes on I do not enjoy driving it anymore. I knew purchasing a Volvo would not equate into a performance orientated drive. I have to say, this thing is terrible even if pushed at 5/10 on a off/on ramp. Bad body roll, sub par braking, road noise and a general disconnect from the road. My wife has a older Infinitii Q50 that feels more comfortable and quiet than this over engineered Volvo. It also has odd shifting habits between 40 and 50 mph(most common speed here) where it want to hunt for gears. Anyone of these issues alone are not deal breakers, I just think this car is a pig in sheep's clothing. It looks nice, but the paint is terrible for a $50,000+ car and I don't anticipate it lasting as long as Volvos of years past. I would lease if at all possible because the quality does not resonate with the pricetag.
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2021 T6 AWD Inscription
The T6 engine has all the grunt and low end torque one would expect from its competitors at BMW or Audi. Where the S60 pulls slightly ahead of the competition is its refined and comfortable ride and its provision of calm ambience. To personify the car it is much like a sleeping jungle cat - which is awoken by a simple tap of the accelerator. I have owned my T6 Inscription for about a week and have had nothing but compliments from passengers and onlookers for its elegant, understated styling. Those who ride in the back feel like they have as much leg room as a 5-series BMW, and overtaking vehicles seems effortless and surprising due to the cars soft suspension. The double-cream that I appear to be driving on seems to be torn up behind me when I give it the goods. All-around, one of my favorite cars I’ve owned.
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Test drive on highway before you buy
I bought this car 2 weeks back, it was a demo model with 250 miles on it. After a week of buying this car, I decided to go on a long drive. As soon as I hit the highway, the steering wheel started vibrating a lot. The vibration started usually at speeds above 75 mph and it gets worse. After reading online seems like it a common issue with even brand new Volvos and the company knows about this issue. These issues have frustrated the customers so much that they had to lemon their vehicles. The other day, my front right parking sensors didn't work and as I was parking the front wheel hit the curb and my alloy wheel got damaged. Volvo's are known for their safety but these issues are a potential safety issue. If they can't make their cars function properly then their cars are road hazard, dangerous and There is no sense in having those advanced systems. In these 2 weeks, I am highly disappointed with my purchase and just want to get my money back.
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